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| Value for Money | 5.5/10 |
|---|---|
| Overall rating | 5.7/10 |
Full review by
Guest.
on 11th Apr 2008
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User Rating : 2
Respect :
0
Good Points: none
Bad Points: Far too expensive, bills hard to follow.
General comments: My EDF gas bill has gone far far higher than it was with British Gas - it started low but they kept upping my direct debit and then told me that if I owed over circa £200 by a said date that they would take the whole lump sum by direct debit automatically - no real point in moving to themYou get nectar points - but they are now sending letters asking you to re-register if you want it to continue!
Guest.'s review and ratings | 90 words
Review by
Guest.
on 1st Apr 2008
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User Rating : 0
Respect :
0
We aren't with EDF energy because we want to, but because they don't let us leave!We moved to a new place a couple of months ago. It was a repossession bought through a bank. The previous owners left unpaid bills that according to the LAW aren't our responsibility. EDF came around to the house without identifying them-self, they were rude and intimidating. Since them we have call them a innumerable amount of times explaining the situation, send them copies of legal papers that they said they hav ...
Guest.'s full review | 147 words
Review by
mizzame![]()
on 3rd Feb 2008
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User Rating : 8
Respect :
0
I've been with EDF for some time now. I first switched when my then gas provider was messing me about with bills. I did some research and EDF came up as the best for price.
I called them and was impressed with how friendly, helpful and informative the staff were. I save money by paying by direct debit. I have also signed up for dual fuel simply because I trust EDF and by using them for both gas and electricity I could help keep my bills low.
If ever I ahve a query i'm not scared to call ...
mizzame's full review | 125 words
Review by
hopalong1972![]()
on 23rd Nov 2007
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User Rating : 10
Respect :
0
EDF Energy has better service above all other suppliers I have used. The ability to talk to somebody in the UK was a major decision in choosing, there maybe cheaper but you get what you pay for.
hopalong1972's full review | 45 words
Review by
huongtra148![]()
on 28th Aug 2007
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User Rating : 6
Respect :
0
Recently EDF tried to restate my gas bill with a purpose to increase the gas usage in the period prior to the reduction i.e. 15/6/07. When we already settled the original bill, in which the estimate was reasonable, they sent us another bill which increased our quarterly bill from £90 to £300. We compared the estimates to our reading, it was way too high and almost all the increase fell into the period prior to the price reduction. We have reflected back to EDF and they are recalcula ...
huongtra148's full review | 260 words
Review by
gaznev![]()
on 19th Aug 2007
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User Rating : 8
Respect :
0
I would give EDF Energy a thumbs-up!
gaznev's full review | 23 words

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