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Written on: 27/06/2013 by peachtreehouse (1 review written)
i have four mayfair stressless chairs in a large conservatory which has a laminate floor these chairs are impossible to do a 360 rotation with a gentle push as stated in the brochure all that happens is the rotating plastic ring locks to the wooden base this in turn then makes all the base turn on the laminate flooring e mailed the company over issue no reply visited retailer asking for a technical engineer from ekornes to check this problem out the retailer was reluctant to do this saying it… Read Full Review
Written on: 27/11/2010
If you want a pair dont buy these i have just had two Reno chairs deliversd one is bigger than the other ,you can see the difference .Also they go on about the comfort but ours are almost unusable i sat in one for less than an hour an had to get up and use the sofa.i could have got the same quality by buying a garden bench,or a second hand bus seat i am totally unimpressed with these chairs.A total waste of money,i am trying to get a refund out of th retailer,If you go ahead and purchase some i… Read Full Review
Written on: 16/08/2010
Ordered 2 Ekornes Sunrise chairs Feb 13, 2010. They arrived in Aug. One had a rip in the leather & both of the PC tables are defective. VERY dissapointed, NOT worth the money. Really want a refund. Called Ekornes, not much help, stopped pymt through Amex. Regret this purchase, very poor quality… Read Full Review
Written on: 14/08/2010
7 (SEVEN) months to get a $12,000 3-piece sofa. It arrived today & a section of the corner piece was crushed. This is after waiting over 3 months for Ekornes to replace the original corner piece which was the wrong color. We rejected the shipment & have protested payments made via AMEX. The flimsy cardboard packaging would not have protected a shipment of plastic furniture across town.
BEYOND PATHETIC IN EVERY ASPECT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!… Read Full Review
Written on: 07/08/2010 by animallovers (1 review written)
Ekornes Stressless Chairs
It is STRESS not STRESSLESS!
I just bought 2010 two leather chairs; two different models but same color leather. Customer service and QUALITY CONTROL stink!!! They ship a defective chair from Norway $2600, total for both $4,000; we waited four months to receive it. The store we bought it from said they inspected it and we picked them up still in boxes. The store had a contractor (3rd party) look at the chair and yes the seat cushion is way off. They are only willing… Read Full Review
Written on: 27/05/2010
While these chairs are comfortable, we had a problem with the leather discoloring within the year from chemotherapy chemicals in the hair of the primary "sitter". Our calls to the company where we purchased it(Tysons in NC)were ignored, so we finally called the company. While the woman was sympathetic, I had to come up with a solution myself by ordering an extra piece of leather from Ekornes and then will pay to have that piece incorporated into the chair. It has been 8 weeks since my credit… Read Full Review
Written on: 21/04/2010
Dear all, I was thinking about upgrading my Stressless after 18 years and came across these reviews.
I would like to add some positive remarks regarding these chairs - the chair I have had has been excellent - extrememly comfortable and recommended by a friend.
I needed some clips for the chair some time ago and I was sent these by their very helpful services who coudnt have done more to help.
I couldnt recommend more and they are well worth the money… Read Full Review
Written on: 18/08/2008 by chris nixon (1 review written)
Because of the poor warranty on my Ekornes Mayfair Chair on the bits that matter, I wouldn't recommend them to anybody again. Warranty on cushions is limited to 1 year only. Ours has flattened after 3 years (9 stone 51 woman the only user). Considering the chairs cost well over £1000.00 each I reckon that they aren't the value for money that we should expect at the price… Read Full Review
Written on: 11/05/2008
We purchased two of these chairs and found them to be very comfortable even after watching a couple of movies back to back. We have owned Stressless chairs for 20 years and just purchased the Mayfair as an upgrade. The old chairs are still in great condition. We had the upgraded leather on the Mayfair, very nice. We would buy them again… Read Full Review
Written on: 10/02/2008 by malcolmv (1 review written)
Good looking and lovely leather. Chair is uncomfortable to sit on after a period of time. Two areas become irritating to me after about 15-20 minutes. The first is a line of very prominent stitching that presses into the small of the back and the second is where 4 panels of leather are stitched together on either side of the back rest and form two small lumps. These coincide perfectly with my shoulder blades. The net result is that I am slouching in the chair and using a cushion to try and get… Read Full Review
Written on: 03/01/2008
Features a patented glide system that moves with you as you recline. A patented lower back lumbar support is built into the chair offering pressure relief on sore backs. The base of the chair features a 360 degree swivel. The headrest of the chair adjusts to keep your head forward when watching TV or reading a book. Matching ottomans/footstools are often included with these chairs. Ekornes Stressless recliners are considered to be among the top recliners in the world. Currently sold in over 30… Read Full Review
As rated by our community of reviewers
" Awful customer service and broken chairs " Read More
" Lovely product and good service when things went wrong. " Read More
Written by K.grose
" Poor quality rude staff who ignore complaints " Read More
" Great sliderobe choice, installation, sales & cust service " Read More
" Badly made " Read More