eMoto UK Internet Shop Reviews

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1.2 stars
Average rating for this product is: 1.2 out of 5

From 1 rating and 18 reviews

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Average Ratings for eMoto UK Internet Shop

  • How wide is the range of bikes available?1.6 stars
  • Customer service1.1 stars
  • Value for Money1.3 stars
  • Reviewer Ratings1 stars
  • Overall Rating1.3 stars

18 Reviews For eMoto UK Internet Shop

  • Guest 20th Oct 2009

    Reviewer rating: 1 stars


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    Oct 18, 2009 Ordered frame plugs for my 1098. Interesting that during the order process that I was not asked to submit any payment method or acct information yet the order was 'completed'. I received a confirmation e-mail saying that they received the order and would be contacting me about payment (kind of flakey sounding to me). Based on the reviews on this list, I'm glad thet I didn't give any information other than a shipping address. I'm composing an e-mail to them cancelling my 'order'. It will be interesting to see if they ship the frame plugs and then try to extract money from me. Mark Washington state, USA

  • Guest 30th Aug 2009

    Reviewer rating: 1 stars


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    I ordered over £200 of motorbike parts from EMoto UK in May and I have never received anything! their service is non-existent! They had the cheek to try and fob me off with the old 'it has been sent in the post' line, then nothing when I continued asking where my goods were.

    I order a lot of motorbike stuff over the internet and i have never come across a company like this before.

  • Guest 30th Aug 2009

    Reviewer rating: 1 stars


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    eMoto UK is the worst internet company I have ever had to deal with. Ordered parts on 12th May and still not received them or a refund. I have noticed loads of other people have been having similar problems.

    Emoto uk are rubbish!!

  • Guest 26th Aug 2009

    Reviewer rating: 5 stars


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    Okay, eMoto UK Internet Shop company sourced me a part I couldn't locate, thumbs up great work, I am very happy with the delivery time and the ultra quick email response. They also sent me a keyring free of charge!

  • Guest 22nd Aug 2009

    Reviewer rating: 1 stars


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    eMoto is a bad company, 8 weeks wait and still no goods or refund. eMoto does not reply to emails or telephone calls. The monney is gone with the wind.

  • sgarde111 27th May 2009

    Reviewer rating: 0 stars


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    Disgraceful customer service from emoto uk internet shop. I ordered £400 worth of goods but 9 weeks later these have not been delivered. Phone calls are never responed to. You are told in early emails that goods have been dispatched, however as time goes by, Emoto UK stop responding. I have now been in touch with my credit card company who are going to begin proceedings to recover the money. Do not buy from this company unless you pay by credit card

  • whippetbreeder 21st May 2009

    Reviewer rating: 0 stars


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    Service is non-existent at eMoto UK Internet Shop. Rang them,answerphone saying they're always busy.Emailed them,goods said to be in transit so i ask for tracking number,no reply! Absolute waste of time & money.

  • Guest 15th May 2009

    Reviewer rating: 0 stars


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    I ordered stuff, eMoto UK took the money and then didn't deliver. I wrote to them and eventually got a reply with 2 words "good luck" when I said that unless there was news I would have to take steps to recover my money.

  • Guest 6th May 2009

    Reviewer rating: 0 stars


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    I have ordered over $3300 AUD worth of 1198s products from
    eMoto UK Internet Shop. Dispatch was confirmed to be within 24hrs That was over 8 weeks ago.I have received nothing. My last 10 emails and phone calls have not been responded to. I have just placed the matter in the hands of my bank.This is very disappointing.

  • Guest 5th May 2009

    Reviewer rating: 0 stars


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    Bad company, 8 weeks wait and still no goods or refund. eMoto does not reply to emails or telephone calls.

  • ajakax 9th Jul 2008

    Reviewer rating: 5 stars


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    I would definately buy again, just have to save more money. I ordered £600 worth of Ducati carbon, excellent quality, fitted it myself with no problems. All parts were listed in stock, ordered on Thursday got the stuff on Friday.

  • MV Biker Rank: Lance Corporal 20th May 2008

    Reviewer rating: 0 stars


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    I bought over £250 worth of bits - mainly a Brutale by-pass pipe and some Oberon foot pegs. They sent the wrong foot peg adaptors but said they would exchange them for the correct ones. It took weeks of emails, phone calls and faxes to get any response from them. At one point they kept me hanging on the phone for over 10 minutes and then just put the phone down. This brought out the worst aspects of dealing with them. They are arrogant and do not deserve to be in business.

  • Jay Harris 25th Feb 2008

    Reviewer rating: 0 stars


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    I ordered a bunch of parts from these guys to have shipped to Japan for my MV Agusta. They said they would customize the parts and have them here in a couple weeks. I thought great, and the prices they were offering it for it was a good deal. Well, 6 weeks goes by and no parts. I mailed them several times to find out what was going on and they blamed it on customs. So, I thought alright the parts are here in the country and it should get them soon. Well, No, that wasn't the case at all. The part ...

  • Guest 18th Feb 2008

    Reviewer rating: 0 stars


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    Ordered a couple of items from them. One of them came right away. The other one was delayed and given an "expected" date of delivery. Once the date was passed, I made the mistake of asking if there was an update for the delivery. Went downhill then on.

  • colonelk 30th Oct 2007

    Reviewer rating: 0 stars


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    I purchased an order from them about 2 months ago - recieved half of it about 2 weeks later (a bit late - but not too terrible) with a note to say the rest was out of stock and would follow.
    2 weeks later, nothing - tried to get through to no avail on several occasions. When I did I was met by a, I felt rude and abrupt salesman who told me that the goods will be with me in a week and hung up.

    1 week later nothing had arrived. I rang again and asked for a refund, and the salesman kept repeat ...

  • drlogan Rank: Corporal 28th May 2007

    Reviewer rating: 0 stars


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    Would love to take up complaints with eMoto myself, but the rudeness, abruptness and nonchalant attitude of the staff was just not worth my time or effort, and I believe that others should be made aware of the difficulties, they may face should they choose to try and make a purchase - however, following my experience I would not recommend they do.
    Their website may be full of self aggrandisement, but the reality is they have completely missed the basic principles of customer service, which is ...

  • 749mcladden 26th May 2007

    Reviewer rating: 4.5 stars


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    I ordered a Ducati front fender in carbon for my 999, WOW the quality was amazing and the fit, I got it within 5 days although their site quoted like 7-10 days. I am really happy, they even sent me some Ducati Corse stickers. I have seen some cheaper parts on the net, but I guess what they say you get what you pay for, I was happy and will go back for more in the future when I save some more £££'s!

  • janeyjenko Rank: Staff Sergeant 23rd May 2007

    Reviewer rating: 0 stars


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    I ordered an eprom chip for my bike, things were looking good, the automated email claimed the order was being processed, then the money was taken from my account.
    A few days later another email stating the item would be dispatched that week. Magic, I thought, the sun is shining, great time to test my new mapping!
    A week later.... no sign, so I tried to call, just an answer phone, so I waited another couple of days, before I dropped them an email, they replied to tell me they had apparently al ...