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| How wide is the range of bikes available? | 3.5/10   |
|---|---|
| Customer service | 2.9/10 |
| Value for Money | 3/10 |
| Reviewer Rating | 2.4/10 |
| Overall Rating | 3.2/10 |
Full review by
ajakax
on 9th Jul 2008
User Rating : 10
Respect :
0
I would definately buy again, just have to save more money. I ordered £600 worth of Ducati carbon, excellent quality, fitted it myself with no problems. All parts were listed in stock, ordered on Thursday got the stuff on Friday.
ajakax's review and ratings | 39 words
Review by
MV Biker
on 20th May 2008
User Rating : 0
Respect :
0
I bought over £250 worth of bits - mainly a Brutale by-pass pipe and some Oberon foot pegs. They sent the wrong foot peg adaptors but said they would exchange them for the correct ones. It took weeks of emails, phone calls and faxes to get any response from them. At one point they kept me hanging on the phone for over 10 minutes and then just put the phone down. This brought out the worst aspects of dealing with them. They are arrogant and do not deserve to be in business.
MV Biker's full review | 102 words
Review by
Jay Harris
on 25th Feb 2008
User Rating : 0
Respect :
0
I ordered a bunch of parts from these guys to have shipped to Japan for my MV Agusta. They said they would customize the parts and have them here in a couple weeks. I thought great, and the prices they were offering it for it was a good deal. Well, 6 weeks goes by and no parts. I mailed them several times to find out what was going on and they blamed it on customs. So, I thought alright the parts are here in the country and it should get them soon. Well, No, that wasn't the case at all. The part ...
Jay Harris's full review | 161 words
Review by
Guest.
on 18th Feb 2008
User Rating : 0
Respect :
+1
Ordered a couple of items from them. One of them came right away. The other one was delayed and given an "expected" date of delivery. Once the date was passed, I made the mistake of asking if there was an update for the delivery. Went downhill then on.
Guest.'s full review | 78 words | 1 comment added.
Review by
colonelk
on 30th Oct 2007
User Rating : 0
Respect :
+1
I purchased an order from them about 2 months ago - recieved half of it about 2 weeks later (a bit late - but not too terrible) with a note to say the rest was out of stock and would follow.
2 weeks later, nothing - tried to get through to no avail on several occasions. When I did I was met by a, I felt rude and abrupt salesman who told me that the goods will be with me in a week and hung up.
1 week later nothing had arrived. I rang again and asked for a refund, and the salesman kept repeat ...
colonelk's full review | 232 words | 2 comments added.
Review by
drlogan
on 28th May 2007
User Rating : 0
Respect :
0
Would love to take up complaints with eMoto myself, but the rudeness, abruptness and nonchalant attitude of the staff was just not worth my time or effort, and I believe that others should be made aware of the difficulties, they may face should they choose to try and make a purchase - however, following my experience I would not recommend they do.
Their website may be full of self aggrandisement, but the reality is they have completely missed the basic principles of customer service, which is ...
drlogan's full review | 323 words
Review by
749mcladden
on 26th May 2007
User Rating : 9
Respect :
0
I ordered a Ducati front fender in carbon for my 999, WOW the quality was amazing and the fit, I got it within 5 days although their site quoted like 7-10 days. I am really happy, they even sent me some Ducati Corse stickers. I have seen some cheaper parts on the net, but I guess what they say you get what you pay for, I was happy and will go back for more in the future when I save some more £££'s!
749mcladden's full review | 160 words
Review by
janeyjenko
on 23rd May 2007
User Rating : 0
Respect :
-1
I ordered an eprom chip for my bike, things were looking good, the automated email claimed the order was being processed, then the money was taken from my account.
A few days later another email stating the item would be dispatched that week. Magic, I thought, the sun is shining, great time to test my new mapping!
A week later.... no sign, so I tried to call, just an answer phone, so I waited another couple of days, before I dropped them an email, they replied to tell me they had apparently al ...
janeyjenko's full review | 241 words
