eMoto UK Internet Shop Reviews

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★☆☆☆☆
1.0 / 5
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Latest Reviews

★☆☆☆☆

“Cheaters”

Written on: 07/10/2012

After many phones and 5 year waiting, still nothing received. Do they exist? If you want to lose your money, buy there then. A shame for the English business world… Read Full Review

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★☆☆☆☆

“ordered some carbon for my bike back in March...”

Written on: 02/07/2010

ordered some carbon for my bike back in March 2010,thought they would take a while to arrive? Guess what im still waiting.E-mailed them as i dont know their phone number,NO reply to any of my e-mails,will be getting on to my visacard to get my money back!!Not happy,dont use these scumbags… Read Full Review

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★☆☆☆☆

“500 £ Parts ordered in December 2009. Paid in advance...”

Written on: 18/03/2010

500 £ Parts ordered in December 2009. Paid in advance by bank transfer and nothing received so far, they stop communication and don't even answer anymore to emails...phone number provided in their first answers is is not working. They are THIEVES! anyone who has updated information about this GANG OF THIEVES(name of the owners, employers, phone, fax number, etc...etc...) please post them here! thanks… Read Full Review

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★☆☆☆☆

“Initial fast response on emails. Until you pay them....”

Written on: 11/03/2010

Initial fast response on emails. Until you pay them. The whole delivery status is vague, they claim 10 workdays. In reality you don't get your order, this company is fraudulus internet scam. Beware!… Read Full Review

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★☆☆☆☆

“Had added banned words but can't print them ”

Written on: 16/02/2010

Had added banned words but can't print them
Don't touch them with a barge pole'
Useless idiots.
Can we not get them removed from the internet?
10 months and still waiting.
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★☆☆☆☆

“In my experience the quality of Emoto goods- carbon...”

Written on: 05/01/2010

In my experience the quality of Emoto goods- carbon etc. is very good. If they have what you want in stock, they are very efficient and curteous. The problems arrise if something is out of stock. They either will not reply to E-mails or tell you that things are sent when they are fully aware that not only do they not have them in stock but they have no clue as to when they might get them. Then they become increasingly rude. I think it's a great shame - Their range is enormous and the quality… Read Full Review

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★☆☆☆☆

“Oct 18, 2009 Ordered frame plugs for my 1098....”

Written on: 20/10/2009

Oct 18, 2009 Ordered frame plugs for my 1098. Interesting that during the order process that I was not asked to submit any payment method or acct information yet the order was 'completed'. I received a confirmation e-mail saying that they received the order and would be contacting me about payment (kind of flakey sounding to me). Based on the reviews on this list, I'm glad thet I didn't give any information other than a shipping address. I'm composing an e-mail to them cancelling my 'order'. It… Read Full Review

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★☆☆☆☆

“I ordered over £200 of motorbike parts from EMoto UK...”

Written on: 30/08/2009

I ordered over £200 of motorbike parts from EMoto UK in May and I have never received anything! their service is non-existent! They had the cheek to try and fob me off with the old 'it has been sent in the post' line, then nothing when I continued asking where my goods were.

I order a lot of motorbike stuff over the internet and i have never come across a company like this before… Read Full Review

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★☆☆☆☆

“eMoto UK is the worst internet company I have ever had...”

Written on: 30/08/2009

eMoto UK is the worst internet company I have ever had to deal with. Ordered parts on 12th May and still not received them or a refund. I have noticed loads of other people have been having similar problems.

Emoto uk are rubbish!!… Read Full Review

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★★★★★

“Okay, eMoto UK Internet Shop company sourced me a part...”

Written on: 26/08/2009

Okay, eMoto UK Internet Shop company sourced me a part I couldn't locate, thumbs up great work, I am very happy with the delivery time and the ultra quick email response. They also sent me a keyring free of charge!… Read Full Review

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★☆☆☆☆

“eMoto is a bad company, 8 weeks wait and still no...”

Written on: 22/08/2009

eMoto is a bad company, 8 weeks wait and still no goods or refund. eMoto does not reply to emails or telephone calls. The monney is gone with the wind. <… Read Full Review

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☆☆☆☆☆

“Disgraceful customer service from emoto uk internet...”

Written on: 27/05/2009 by sgarde111 (1 review written)

Disgraceful customer service from emoto uk internet shop. I ordered £400 worth of goods but 9 weeks later these have not been delivered. Phone calls are never responed to. You are told in early emails that goods have been dispatched, however as time goes by, Emoto UK stop responding. I have now been in touch with my credit card company who are going to begin proceedings to recover the money. Do not buy from this company unless you pay by credit card… Read Full Review

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☆☆☆☆☆

“Service is non-existent at eMoto UK Internet Shop. ...”

Written on: 21/05/2009 by whippetbreeder (2 reviews written)

Service is non-existent at eMoto UK Internet Shop. Rang them,answerphone saying they're always busy.Emailed them,goods said to be in transit so i ask for tracking number,no reply! Absolute waste of time & money… Read Full Review

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☆☆☆☆☆

“I ordered stuff, eMoto UK took the money and then...”

Written on: 15/05/2009

I ordered stuff, eMoto UK took the money and then didn't deliver. I wrote to them and eventually got a reply with 2 words "good luck" when I said that unless there was news I would have to take steps to recover my money… Read Full Review

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☆☆☆☆☆

“I have ordered over $3300 AUD worth of 1198s products...”

Written on: 06/05/2009

I have ordered over $3300 AUD worth of 1198s products from eMoto UK Internet Shop. Dispatch was confirmed to be within 24hrs That was over 8 weeks ago.I have received nothing. My last 10 emails and phone calls have not been responded to. I have just placed the matter in the hands of my bank.
This is very disappointing… Read Full Review

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☆☆☆☆☆

“Bad company, 8 weeks wait and still no goods or...”

Written on: 05/05/2009

Bad company, 8 weeks wait and still no goods or refund. eMoto does not reply to emails or telephone calls… Read Full Review

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★★★★★

“I would definately buy again, just have to save more...”

Written on: 09/07/2008 by ajakax (1 review written)

I would definately buy again, just have to save more money. I ordered £600 worth of Ducati carbon, excellent quality, fitted it myself with no problems. All parts were listed in stock, ordered on Thursday got the stuff on Friday… Read Full Review

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☆☆☆☆☆

“I bought over £250 worth of bits - mainly a Brutale...”

Written on: 20/05/2008 by MV Biker (1 review written)

I bought over £250 worth of bits - mainly a Brutale by-pass pipe and some Oberon foot pegs. They sent the wrong foot peg adaptors but said they would exchange them for the correct ones. It took weeks of emails, phone calls and faxes to get any response from them. At one point they kept me hanging on the phone for over 10 minutes and then just put the phone down. This brought out the worst aspects of dealing with them. They are arrogant and do not deserve to be in business… Read Full Review

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☆☆☆☆☆

“I ordered a bunch of parts from these guys to have...”

Written on: 25/02/2008 by Jay Harris (1 review written)

I ordered a bunch of parts from these guys to have shipped to Japan for my MV Agusta. They said they would customize the parts and have them here in a couple weeks. I thought great, and the prices they were offering it for it was a good deal. Well, 6 weeks goes by and no parts. I mailed them several times to find out what was going on and they blamed it on customs. So, I thought alright the parts are here in the country and it should get them soon. Well, No, that wasn't the case at all. The… Read Full Review

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☆☆☆☆☆

“Ordered a couple of items from them. One of them came...”

Written on: 18/02/2008

Ordered a couple of items from them. One of them came right away. The other one was delayed and given an "expected" date of delivery. Once the date was passed, I made the mistake of asking if there was an update for the delivery. Went downhill then on… Read Full Review

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Mv Biker's Comment

Written on: 20/05/2008

I agree with this review because...your bad points comments are spot on - customer service is apalling - I will never buy another thing from them.

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