Direct Phone shop www.directphoneshop.co.uk/ Reviews

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0.4 stars
Average rating for this product is: 0.4 out of 5

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Average Ratings for Direct Phone shop www.directphoneshop.co.uk/

  • Quality of website2.1 stars
  • Value for Money0.8 stars
  • Reviewer Ratings0.2 stars
  • Overall Rating0.4 stars

 

5 Reviews For Direct Phone shop www.directphoneshop.co.uk/

  • chris076923 25th Nov 2008

    Reviewer rating: 0.5 stars


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    Good Points: Fast delivery of phone.


    Bad Points: Everything else!


    General comments: My 12 month contract ended in July 2007 and i have still not received my first cashback from them. I have phoned them hundreds of times, they either did not answer or made excuses like the cashback has been delayed and that i will be receiving it within the next month but it has never happened. I am owed £420.00. This company is not recommended!

  • Guest 11th Mar 2008

    Reviewer rating: 0 stars


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    Direct Phone shop www.directphoneshop.co.uk - The procedure for cash back is deliberately made as complicated as possible. However, I followed the procedure to the letter. They have refused my cash back on the grounds that the first bill covers use from July to August, which they claim counts as 2 bills. I am in the process of challenging this through Trading Standards & Small Claims Court.

  • Guest 9th Mar 2008

    Reviewer rating: 0 stars


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    They sent the wrong colour phone and defaulted on the cashback offer despite following their rigorous procedures to the letter.

    I found them awful for communicating with, as far as I'm aware I never received a response to any of my emails.

  • the voice of reason Rank: Lance Corporal 4th Feb 2008

    Reviewer rating: 0.5 stars


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    Not impressed so far very unprofessional outfit no communication, have sent everything as they stated and they are very evasive

    Be very very wary and record everything you do, if i haven't heard anything by this time next week I will seek advice from Trading Standards

  • ssharp Rank: Lance Corporal 23rd Jan 2008

    Reviewer rating: 0 stars


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    Direct Phone shop have confirmed that I did everything by the terms and conditions but still I receive no cashback cheque 127 days overdue now.