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Average Ratings
Quality of website3.5/10 Based on 3 ratings
Value for Money2/10
Reviewer Rating0.3/10
Overall Rating0.8/10 Based on 5 ratings
0% Recommended0 out of 4 Reviews
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4- Direct Phone shop www.directphoneshop.co.uk/ Reviews

  • Full review by
    Guest.
    on 11th Mar 2008


    User Rating : 0
    Respect : 0

    Good Points: Fast delivery of phone

    General comments: Direct Phone shop www.directphoneshop.co.uk - The procedure for cash back is deliberately made as complicated as possible. However, I followed the procedure to the letter. They have refused my cash back on the grounds that the first bill covers use from July to August, which they claim counts as 2 bills. I am in the process of challenging this through Trading Standards & Small Claims Court.
    Guest.'s review and ratings
    | 71 words

  • Review by
    Guest.
    on 9th Mar 2008


    User Rating : 0
    Respect : 0

    They sent the wrong colour phone and defaulted on the cashback offer despite following their rigorous procedures to the letter. I found them awful for communicating with, as far as I'm aware I never received a response to any of my emails.
    Guest.'s full review
    | 50 words

  • Review by
    the voice of reason
    on 4th Feb 2008


    User Rating : 1
    Respect : 0

    Not impressed so far very unprofessional outfit no communication, have sent everything as they stated and they are very evasive Be very very wary and record everything you do, if i haven't heard anything by this time next week I will seek advice from Trading Standards
    the voice of reason's full review
    | 77 words

  • Review by
    ssharp Rank: Lance Corporal
    on 23rd Jan 2008


    User Rating : 0
    Respect : 0

    Direct Phone shop have confirmed that I did everything by the terms and conditions but still I receive no cashback cheque 127 days overdue now.
    ssharp's full review
    | 47 words


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