Standard Bank Internet Banking - www.standardbank.co.za Reviews
Latest Reviews
★★☆☆☆
“unhappy customer”
Written on: 16/04/2012 by igsaan
i was introduced to cellphone banking on the 15/04/2012.i was asked for a csp number which i did enter when i tried accessing it the next day they told me that the number that i entered was incorrect now tell me where does the problem lie with me or the bank.i know exactly the number that i have been using and now they tell me that it is incorrect please help me to access my number or i would have to cancel my banking with you guys.thanking you kindly.i would have liked if you guys gave me... (read more)
★★★☆☆
“The modern system”
Written on: 05/04/2012
I cant get into my a/c. Whats wrong! The internet banking has been OK up to now but I am now getting hot under the collar (read more)
★☆☆☆☆
“Use(less) service”
Written on: 01/09/2011
I have tried to access internet banking numerous times and have spend countless minutes talking to the tech support of the bank, resolved by having to visit my local branch to do internet transaction, nice... very nice (read more)
★☆☆☆☆
“Internet Banking disaster”
Written on: 26/06/2011 by Fires500 (1 review written)
Have been trying since Friday 24th June to access internet banking to no avail and nobody able to assisst or furnish reason as to why I cannot access internet banking let alone my account as I am in Saudi Arabia with no branch of Standard Bank available to complain to and transactions that need urgent attention. Really Standard Bank after doing bussiness with you for the past 35 years I have reached the stage of considering moving my account and all fixed deposits to another Bank i.e Nedbank... (read more)
Guest's Response to Fires500's Review
Written on: 01/07/2011
very good
thank pieter du plessis
Reply to this comment
★★★★★
“Easy to use. ”
Written on: 06/04/2011
Easy to use.
Fantastic product.
Uptime better than most of the other banks.
Quality service when sending in queries.
Site is much quicker and more efficient than others.
I have no problems whatsoever if I have to use the help line.
Problems are resolved within 48 hours.
(read more)
★★★★★
“Best internet banking webite I've ever used. Some...”
Written on: 30/12/2010
Best internet banking webite I've ever used. Some problems logging in from 2am to 3am when they do their server maintenance, but apart from that, easy to use and no problems at all. Highly recommended. (read more)
★★★★★
“Excellent service. Very convenient and safe. Cannot...”
Written on: 30/08/2010
Excellent service. Very convenient and safe. Cannot do without it. (read more)
★☆☆☆☆
“Internet banking/Telephone banking what's the use?...”
Written on: 25/06/2010
Internet banking/Telephone banking what's the use? When it all goes wrong what you need is someone to help you. I have been trying to get someone to e-mail a reply to my question for 4 days now. Even the Complaints Resolution Centre does not reply. Let's face facts. Bad service is better than no service. I still cannot access my money. Shame on you Standard Bank. (read more)
★☆☆☆☆
“I dread trying to use Standard Bank Internet Banking...”
Written on: 23/06/2010
I dread trying to use Standard Bank Internet Banking it changes without notice all I want to do is pay accounts (read more)
★★★★☆
“Had a problem with internet banking after 4pm.its a ...”
Written on: 05/06/2010 by luls (1 review written)
Had a problem with internet banking after 4pm.its a process to reconnect .With their professional assistance I felt my money is in safe bank.Securitywise* Good Job*Lulu .Saudi Arabia (read more)
See next 10 reviews
Showing 1 - 10 of 35 Reviews
★★★★☆
“It is the best.Easy to use and will recomend it to...”
Written on: 26/03/2010
It is the best.Easy to use and will recomend it to everybody. (read more)
★☆☆☆☆
“The Directors Standard Bank SA ”
Written on: 07/02/2010
The Directors Standard Bank SA
It is with much disappointment that I write to you. I have an account at Tongaat viz Current Account and Home Loan. I made a claim aginst my home owners policy about six months ago. As there were constraints to my stay in SA in August I received permission to repair my house at my cost with a guarantee that i will be re-imbursed timeously. This did not happen as emplyees at the claims centre either lost the documents, didn't know anything or were on sick leave....
(read more)
★★★★★
“one of the best protected and safe internet sites...”
Written on: 29/12/2009
one of the best protected and safe internet sites available today (read more)
★☆☆☆☆
“I HAVE BEEN TRYING TO GET TO MY ACCOUNTS FOR THE LAST...”
Written on: 10/11/2009
I HAVE BEEN TRYING TO GET TO MY ACCOUNTS FOR THE LAST 2 DAYS. I AM FAR A WAY AND CANNOT GO TO THE BRANCH WHEN THERE IS A PROBLEM WITH THE INTERNET BANKING.
PLEASE WRITE TO ME IN ADVANCE AND LET ME KNOW HOW AND WHY YOU HAVE CHANGED THE WAY I USE TO GET INTO THE INTERNET BANKING. IT WAS VERY GOOD THE WAY IT WAS BEFORE I CANNOT UNDERSTAND WHY YOU HAVE TO PEUTER WITH THINGS THAT WORKS. WHEN IT WORKS DONT FIDDLE WITH IT LEAVE IT AS IT IS.
THANK YOU
BUT PLEASE LET ME KNOW HOW I CAN GET INTO...
(read more)
★☆☆☆☆
“WELL, IT'S NOW 1AM AND I'M STILL TRYING TO GET INTO MY...”
Written on: 06/11/2009
WELL, IT'S NOW 1AM AND I'M STILL TRYING TO GET INTO MY INTERNET BANKING SECTION. WHERE IS IT????????????????? I'M ALLOWED TO WRITE A REVIEW, AND I'M ALLOWED TO BECOME AN ACHIEVER OF SOME SORT - BUT ACCESS MY ACCOUNT? NO WAY!!!!!!!!!
THIS IS NOT FAIR.
(read more)
★☆☆☆☆
“IF I HAD A GUN I'D SHOOT THIS COMPUTER DEAD. THIS IS...”
Written on: 05/11/2009
IF I HAD A GUN I'D SHOOT THIS COMPUTER DEAD. THIS IS THE SECOND NIGHT IN A ROW I'M TRYING TO LOG INTO MY INTERNET BANKING ACCOUNT AND ALL I CAN FIND ARE THESE BLOODY REVIEWS.
STOP CHANGING STUFF AROUND. WHY DO YOU MAKE LIFE EVEN MORE DIFFICULT THAN IT SHOULD BE.
I'M ABSOLUTELY FURIOUS.
(read more)
★★★☆☆
“why do you have to change the bloody look every now...”
Written on: 01/11/2009
why do you have to change the bloody look every now and then
i don't give a hoot !!!!!!! about look
i need to get into my account and pay my bloody debtors as fast as possible
if u have 2 change, send me a lengthy email 2 months in advance so that i can read it as a bed time story!!!!!!!!
now i dont even know where to connect.
save time ,save money MY MONEY!!!! stop thinking up nice new cutyyyyy stuff - i don't have time for that.
what exactly do u think i use this site for-definitaly not...
(read more)
★★★★☆
“General security when using internet banking has...”
Written on: 01/11/2009
General security when using internet banking has improved over the years and that gives me as a client confidence in the system. Banking has become as easy as buying bread at the coner store. It is still a glitch during pick hours and and busy days as the system is either available or slow at the time that u neeed it most. (read more)
★★★★☆
“IT ALLWAYS CAN INPROVE BUT I CAN RECOMEND IT TO FRIENDS. ”
Written on: 31/10/2009 by AMI SCALES (1 review written)
IT ALLWAYS CAN INPROVE BUT I CAN RECOMEND IT TO FRIENDS.
(read more)
★★★★★
See next 10 reviews
Showing 11 - 20 of 35 Reviews
★★★★★
“Very easy, user friendly system. Very satisfied”
Written on: 22/10/2009
Very easy, user friendly system. Very satisfied (read more)
★★★★☆
“I enjoy Standard Bank Internet Banking.The...”
Written on: 24/09/2009
I enjoy Standard Bank Internet Banking.The notification of sms.on debit orders going of from my account to slow, reach me only after one day. please speed it up (read more)
★☆☆☆☆
“All of a sudden I can't do payments I not over my...”
Written on: 26/08/2009
All of a sudden I can't do payments I not over my limit. I phoned the Standard Bank Internet Banking help desk 4 times and spend over 20 minutes from my cell phone that cost me alot of money. And all the people I spoke kept on giving settings to change which still didn't help. Im still awaiting for someone to call me back. (read more)
★★★★☆
“everything its fine and convinient with Standard Bank...”
Written on: 30/06/2009 by 64113 (1 review written)
everything its fine and convinient with Standard Bank Internet Banking (read more)
★☆☆☆☆
“Internet banking is supposed to make life easier....”
Written on: 25/05/2009 by gkeen (1 review written)
Internet banking is supposed to make life easier. Whenever I log on to Standard Bank and try to pay my beneficiaries, I get an "error on page" message. I've sent E-mails to complain, but get no response. Bad service!!!! (read more)
★★★★★
“very covenient way of making transfers and paying...”
Written on: 08/04/2009 by rey farrugia (1 review written)
very covenient way of making transfers and paying accounts. standard bank internet banking is always at your fingertips day and night. very secure system. (read more)
★★☆☆☆
“I have recently had my computer's memory replaced and...”
Written on: 27/03/2009 by 945315708
I have recently had my computer's memory replaced and upgraded so no longer have a bookmard page on Mazilla Fox for going straight to the login page for the standard bank internet banking so I have to start from scratch. With Google there are umpteen pages about what you can do with the Standard Bank but none leads anywhere towards logging on - very very user unfriendly.
Having found this page on my search I filled in this square, did the rating and was then asked for my user details. I am...
(read more)
★☆☆☆☆
“I think that standard bank internet banking is not...”
Written on: 30/12/2008 by yunizaj (1 review written)
I think that standard bank internet banking is not user friendly and the functions have many limitations. The internet banking needs to be like how First National Bank and Nedbank is. (read more)
★★★☆☆
“Internet banking makes my life easier, because I can...”
Written on: 08/12/2008 by Namisile Thusi
Internet banking makes my life easier, because I can manage my account & transfer money from wherever in the world.
It is so frustrating & inconveniencing to try and log on to internet banking and only to find that it's not available at times, just like now.
This service should be available all the time.
(read more)
☆☆☆☆☆
“I am absolutely dissatisfied with Standard Bank South...”
Written on: 25/11/2008 by Noble Scheepers (1 review written)
I am absolutely dissatisfied with Standard Bank South Africa. I am presently visiting family in Boston, United States of America. After initially registering for internet banking before leaving South Africa, it has taken me two weeks to log on. After long telephone conversations to seek advice, re-registering, I am right back where I started. This is unacceptable and unprofessional. People need to know this. (read more)
See next 10 reviews
Showing 21 - 30 of 35 Reviews
★★★★☆
“Good go on offering the good service to your...”
Written on: 20/09/2008
Good go on offering the good service to your customers. Thank u for the service it has been easy for me to manage my account from abroad at the beginning there were teething problems now all has settled down. (read more)
★☆☆☆☆
“We can not log on to Standard Bank. What is going on...”
Written on: 30/07/2008 by Lorraine Scanlon (1 review written)
We can not log on to Standard Bank. What is going on to get into the site after a long battle, we google standardbank and try get on in business on line. This is not good enough we should have free access. (read more)
★☆☆☆☆
“I have been having problems logging to internet...”
Written on: 15/05/2008 by xoliswa (1 review written)
I have been having problems logging to internet banking since Standard Bank introduced the one time password, I put my email address but in order for me to view it i have to log off, then log in again and they send me another email, when i alter the method to SMS i don't receive any text, probably because i'm abroad, please advise. (read more)
★★★★☆
“Standard Bank is absolutely the worst internet banking...”
Written on: 07/05/2008 by frankyusuf
Standard Bank is absolutely the worst internet banking site available. Slow (if not impossible) to connect. Unfriendly and confusing layout. Unable to save at least the bank card number on my computer for next use. Every time I log on, it's a chore to pull out my bank card, type in all 18 digits and then 2 different PIN codes. Some days it would actually be faster to wait in those long queues than attempt this internet headache. (read more)
★★☆☆☆
“A review of Standard Bank Internet Banking...”
Written on: 11/03/2008
A review of Standard Bank Internet Banking www.standardbank.co.za - I constantly have problems logging on to Internet Banking, especially in the morning and sometimes late afternoon. It often takes me 1-2 hours to actually log on,yet when I try other banking institutions-Absa & Nedbank-Igain access immediately. (read more)
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Top 5 Internet Banking
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Top 5 Internet Banking
To calculate the top 5's we take the following factors into account:
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Guest's Response to Fires500's Review
Written on: 28/06/2011
I am in Qatar and I am experiencing the same problem with Standard bank internet banking.
I have logged an online complaim, but as usual nothing has been done to resolve.