Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 03/09/2011 by Dollz (1 review written)
I am a little late in my review as ive had my hoover maybe 3 years but literally from day one i was dissapointed. I remember switching it on for the first time and the motor was so loud then then the footcatch broke shortly after within 3 months. So far as of 09/2011 i have replaced a set of wheels, Filter, footcatch and i have stopped using the filter box now changing it to bag hoover. I went on eBay and purchased a set of bags H20 and bag holder. The suction is excellent but does not make… Read Full Review
Written on: 08/10/2008
The Hoover DM4493 is the worst vacuum I have EVER had the misfortune to use, let alone own! It clogs before one room is finished, only picks up little things, has to be emptied twice with every use but never actually has the chance to fill the dust compartment! It leaves dust trails as you go. The cord doesn't reach from my kitchen to the front room (but every other appliance I have ever owned has), don't even bother using the hose. There is not enough suction! Don't attempt to hoover the… Read Full Review
Written on: 27/09/2008 by lellyme (1 review written)
No suction once it cloggs up and mine cloggs up continuously, pipe fixing inadequate pulling tube out of frame whilst mid-vaccumm, so annoying! Worst hoover I have ever bought!!… Read Full Review
Written on: 13/09/2008
I thought that Hoover made good vacuum cleaners. I was wrong. The Hoover DM4493 is described as 'extra lightweight' - but actually it weighs a ton.
It's unstable and keeps falling over when upright.
The plastic catch which keeps it upright keeps breaking.
The wheels keep falling off.
The build quality is extremely poor.
The hose keeps disconnecting… Read Full Review
Written on: 04/08/2008 by pedmac02 (13 reviews written)
After 4 months I have now gone out and bought another dyson. I used to think Hoover was a good marque but this £159 Hoover DM4493 is now a garage decoration. I find dust piles left on the floor under the vacume when i use the hose. When i use the hose the upright cleaner keeps falling over. And lastly it does get very hot when in use… Read Full Review
Written on: 14/07/2008
For us this Hoover DM4493 has proven absolutely useless - I bought this vacuum cleaner in the sale and now I know why! I'd previously owned a Dyson and it was a dream to use. This hoover is no good for the job - I've got two dogs and vacuum daily to ensure there isn't a build up of hair but even then it can't pick up even the slightest bit of dirt. The filters get blocked so even though the dust collection container is not very big, the dust, hair and dirt doesn't even get that far. It clogs… Read Full Review
Written on: 20/05/2008
I've had the hoover now for 18 months or more and was inititally very happy with it until the handle release broke because it is of poor quality and design and now both wheels keep falling off - very infuriating. I'm not prepared to throw any more money at it (my previous hoover lasted me around 6 years without any trouble) now I'm looking for a different brand!… Read Full Review
Written on: 12/05/2008 by GillAmey (1 review written)
Overall, very pleased with this Hoover. I read a lot of mixed reviews prior to buying my Hoover, one that did concern me was from someone saying that 'the only way for them to vacuum the floors was to use the hose', as it didn't pick up properly using it upright.
Well, I haven't found that problem, the Hoover has floor adjustments for different floor/carpet types, and I have set mine on Medium Carpet and had no problems so far!… Read Full Review
Written on: 17/04/2008 by valerie stobbart (1 review written)
I purchased this Hoover DM4493 because my previous Hoover vacuum cleaner was so good. Sadly the performance and quality is not the same.
I have had to purchase a new wheel (plastic) at a cost of £4.99 plus delivery costs of £2.75… Read Full Review
Written on: 03/02/2008
Have had this hoover for about two years and it's been more trouble than it's worth. The filters keep clogging up, and it then overheats and cuts out. I clean the filters as recommened but it makes no differance… Read Full Review
Written on: 29/12/2007
The Hoover DM4493 is very heavy to lift and push. Poor value for money- 3 things broke on it in a year. Very noisy to use. All in all a waste of money! I had this hoover for just over a year. In that time the foot pedal release button broke twice, and today the switch has broken too!… Read Full Review
Written on: 07/10/2007 by jt1976 (1 review written)
I've had this Hoover for just over a year. After about 10 months the catch snapped and it would no longer sit upright.
A month later the wheel snapped off! and believe me it wasn't well used… Read Full Review
Written on: 27/01/2008 by fionathompson (1 review written)
This is the worst vacuum cleaner we have ever owned. It just doesn't pick up anything and I end up picking up stuff by hand. I wouldn't recommend it. We've had it less than six months and have finally given up and are getting something else… Read Full Review
Written on: 29/10/2007 by soobydo (1 review written)
I have had the Hoover DM4493 for about 4 months now and am becoming increasingly frustrated by it. Like others here I find the 'bag' fills quickly and as the dust comes all the way through the tube, this can become blocked all the time. I have found that the hoover can leak dust into the room somehow, and my allergies have been much worse since I have had this. You can actually see the dust particles in the air when you have finished. Cleaning the filters is really messy too. It also… Read Full Review
Written on: 20/04/2007 by JoB (1 review written)
I have had this hoover for 3 months now, and I officially HATE it!
The container is too small! I have to keep emptying it.. and every time I do, the stupid machine overheats and wont' restart for another 15 minutes!!!
Last week the brushes stopped going round, so now it wont clean carpets. There are no obvious screws to undo to check the belt.
Its the most rubbish vacuum cleaner I have ever owned!
The only good thing about it, is the colour :o… Read Full Review
Written on: 17/01/2007 by oldspark (1 review written)
I dismantled the handle lock release on my Hoover DM4493 and found the catch arrangement very flimsy and broken. I rang the help line as it says on the instructions and was told the replacement part was £7.50 because it was out of guarantee (35days). I asked for a free one but was then given the phone runaround for over 35 minutes until I gave up. It's still broken… Read Full Review
Written on: 10/01/2007 by kbatt (2 reviews written)
I bought this Hoover DM4493 10 months ago and have been very disappointed with it. It is a bagless model which I thought would be easier to use but I have found that the container fills up so quickly that I have to empty it after every use. I hoover almost every day so the carpets aren't that dirty to begin with! After about a month the hoover began cutting out which is very frustrating when you are in the middle of cleaning, especially as you have to wait 30 minutes for it to re-start. I also… Read Full Review
" Not what I expected from Miele " Read More
Written by Shonkey
" Stopped working after 2yrs 9 mths " Read More
" No other vacuum compares " Read More
Written by Kurilis
" Gives Ok Head " Read More
" Hopeless, fails in every area " Read More