Written on: 07/08/2012 by NazIma
Like some of you, this is my first child so had no idea about car seats. We bought this car seat to match our Sola travel system - big mistake! I totally agree with all the bad points raised about it being too heavy and my little boy was only 5lbs when he was born so always looked really uncomfortable in it but the major issue I have with this car seat is the adapters to attach it to our Sola frame. I spend at least 5 minutes fiddling around trying to clip the car seat into the frame and... (read more)
Written on: 11/07/2012 by ppppppp
We have the ip with the surefix base and we did have a couple of issues with it. The biggest problem for me was the weight, it's quite heavy before baby is even in it! The other problem was trying to use it without the surefix base only to find out that the seatbelts weren't quite long enough. Another small issue was that it seemed to sit a little too far upright for tiny babies. Other than that the seat is good, some of the fabric designs are much more attractive than some of the other... (read more)
Written on: 17/01/2012 by brawling83
We have had real problems with this seat. We bought it because we wanted one to go with the buggy that we had bought. It relatively expensive and we also bought the surefix base in a desperate attempt to make it fit in the car, which barely helped at all! Don't buy this car seat unless you drive a massive massive car!! (read more)
Written on: 12/10/2011 by rebecca020780 (1 review written)
This car seat is awful - I was given it (thankfully) but I used it once and only once... apart from the car seat being designed for weight lifters to carry it has absolutely no head support for the baby and is far too upright. It's too big to go in most cars as the seat belts don't fit around it (i tried it in my mums car and my OHs car and their seat belts were too short). The one time I did try it out my baby fell asleep and her head tipped forwards and I had to rush home to get her out... (read more)
Written on: 12/06/2011
I don't normally write reviews but I do not like the Primo Viaggio carseat at all, therefore feel strongly enough to write this review. We borrowed this off some friends as their baby had outgrown it, they liked it, I don't. Our baby's curls over in it, as others have said it doesn't support her head. She is very small for a 4 month old and it is incredibly difficult to do up the straps when she has even a cardigan on. It is also too wide for our car (a VW Polo) & the seatbelt is not long... (read more)
Written on: 17/01/2011
This car seat is so heavy I cannot lift it with my daughter in. Very annoyed at buying it as my friends bought a maxi cosi and carry it around with no problem although they were all shocked at just how heavy my car seat is. Along with this problem is the fact that my daughter struggles to fit into it when wearing a coat or snowsuit of any kind. I called customer services to see if there was anything I could do and the very rude man on the phone suggested that my three month old daughter... (read more)
Written on: 30/09/2010
we purchased the primo viaggio before our first child was born so had no experience with car seats before, we had heard that mamas and papas was good, since we have started to use it we have found it to be very heavy, awkward to sit our baby comfortably to strap in and on one occasion i pushed the release button and pulled on the harness only to have the whole buckle come away in my hand!!!! (read more)
Written on: 22/03/2010
Mamas and Papas Primmo Viaggio car seat
I had the older version which was smaller and lighter but not as good as the newest version although the major problem i have is when its behind the drivers seat in my hatchback i can't drive it because my seat is to far forward and when behind the drivers seat in our new 5 series BMW its fine for me to drive but my partner can't drive it. so that's a pain as we have had to move our son to the drivers side now and in my car passengers don't get leg... (read more)
Written on: 05/03/2010
Having read a lot of the reviews on here they cover a lot of the bad points i wanted to mention, I cant fit this seat on the backseat with another car seat in car as the driver would need to sit on the bonnet to fit it in, so passengers have to sit in the back, Even in the quashqai it takes up an awful lot of room.
also the material isnt very nice against soft skin and because the button bit is so short and awkward I ended up nipping my daughters leg despite always trying to be careful not... (read more)
Written on: 05/03/2010
We got this primo viagio car seat to go with our pliko pramette which we liked but the car seat was extremely heavy meaning i needed both hands to carry it, leaving my toddler without being able to hold my hand so that I just had to leave it permanently in the car, I had to buy a seperate headhugger from another company when my baby was newborn because her head would just flop and it is very upright (i think very young babies should be more reclined and there is obviously a convincing... (read more)
Written on: 23/02/2010
I wouldn't recommend this car seat. I borrowed it from a friend for my first child, who weighed 9lbs, 9oz. I could barely lift it when he was in the seat. It was also quite difficult to remove the seat from its base with him in it.
Instead I bought a Maxi Cosi, which I would highly recommend. Not only is it light, it is also compatible with many buggies and comes in a range of colours. (read more)
Written on: 20/02/2010
The one things you need to know about this car seat is that it is increadibly heavy without baby in it.
My son was 9lb when born so very quickly it became a problem to carry him in this and after only a few months we had to leave it in the car attached to the base and put my son in it in the car.
The straps are very difficult to tighten and twist a lot as baby gets older. I purchased this as i had purchased a mamas and papas pram and wanted to use it as a travel combination.
The one... (read more)
Written on: 19/02/2010
I brought this car seat as it matched my pramette and thinking that as it was mamas & papas it would be great...How wrong was i!!
The car seat itself is heavy, it doesnt tighten very well, the straps always get twisted and when the child gets bigger there is not alot of slack between the legs bit and straps!
I now have a maxi cosi car seat and have found its 100% better in every aspect. (read more)
Written on: 29/11/2009
Our new arrival was born a two weeks earlier than expected, and we hadn't bought a car seat yet. At the time there seemed to have been a general run on infant car seats, with the all options across London being on a week's backorder, except for M&P's Primo Viaggio!
Make sure you drive a large car if you are thinking of this seat! This infant seat is bigger and more than twice as heavy than needs be. The seat barely fits in our VW Golf, even with the front seat all the way forward, and it's... (read more)
Written on: 22/11/2009
I find this car seat extremely heavy just by itself- but add a chunky baby and its pretty back breaking to be honest. Yes, its a very safe and very padded seat, but the weight is quite ridiculous. Its very easy to fit in the car however, although the instructions are pretty minimal. The base makes it very simple to ensure its fitted correctly and I found it no trouble at all. Removing the car seat from the base can be tricky- it gets a bit jammed and takes a few attempts to heave it clear.... (read more)
Written on: 07/08/2009
I bought this car seat and travel system for my son now 6 with MPX chassis and bought the same again with confidence for our daughter but with X-CEL chassis, the only problem i found was the XCEL chassis doesnt collapse small enough to fit in the car with the pram on top. The car seat is heavy but i wouldn't be comfortable with my baby being in a lightweight car seat anyway. Our baby girls head was a little bit floppy but is fine now and shes only 3 week old, i also prefer it to be more... (read more)
Written on: 22/07/2009
Very happy with the Primo Viaggio car seat! It is nicely padded and has a hood so no need for sun visor on the car window. Only problem is the seat is quite heavy (read more)
Written on: 18/07/2009 by gemgem (1 review written)
From the first trip home, i was so disappointed. Our little boys head was flopping about so i had to hold his head in place. The Primo Viaggio car seat sits so upright & doesnt look comfortable for a baby to lie in at all! I wish i had read some fo these reviews before we brought it. I went to mamas & papas & i said to one of the assistants that the carseat seems so upright but all she said that its been through all of the safety training & that the baby wouldnt sleep in it if he wasnt... (read more)
Written on: 13/07/2009
This is soooooooooooooo heavy compared to other seats available once baby starts putting on weight it's very hard to carry even for short distances. M & P have you over a barrel if you've bought one of their prams as other seats don't attach to their wheels. It is well padded though. (read more)
Written on: 27/04/2009
The Mamas & Papas Primo Viaggio Car Seat was absolutely fine until as I tightened the straps one day and pulled on them to ensure they was locked, the slipped through, the strap hadn't locked into place, I had to press the button to make the straps lock.
This happened 4 or 5 times, then I returned it to the 3rd party shop which I had bought it from, from this point forward the customer service I received was shocking. They tested the car seat and said they couldnt find a fault so sent it... (read more)
Written on: 22/04/2009
Well, I had no problems with this Mamas & Papas Primo Viaggio Car Seat either - it is not as light as one other we used but that other-one was a like a supermarket basket - felt safer without it. Our baby slept in this seat every time we drove and we could take her into the house where she would continue sleeping in it for another 10-30 min. Don't think it's any less confortable than other seats and we used it since new-born to date (7 months). Our baby is a bit bigger for her age so we'll... (read more)
Written on: 18/03/2009 by mum bristol (1 review written)
Mamas & Papas Primo Viaggio Car Seat is very safe for baby as is quite bulky and heavy, but it's far too heavy for me! almost impossible for me to carry,with baby in-it is impossible!!! (read more)
Written on: 24/02/2009
i would recommend this Mamas & Papas Primo Viaggio Car Seat, it is an all in one which pleased me as haven't much spare room, the car seat is very heavy but its more sturdy than a lot of others so should hopefully b safer,
its very stylish lovely and light to push and the grape colour is fantastic, but i had a girl and wanted things to be girly, wouldnt put a boy in it!!! (read more)
Written on: 23/01/2009 by nicholaferns
I had read the other reviews and do not understand what all the bad press is about, this Mamas & Papas Primo Viaggio is an excellent car seat, my son loves it and talks away while i drive! there is plenty of padding and his head is well supported. i also purchased the surfix base which makes the seat very secure and easier to take in and out the car. i would def buy again!!
easy to fit
straps easy to adjust
seat rocks when on floor (read more)
Written on: 25/11/2008 by dizzyfizzy1 (32 reviews written)
Mamas and Papas Primo Viaggio Car Seat - I worked in the car trade for a number of years so when it came to getting a car seat for our little girl it had to come with an isofix base as i have seen the crash test video with and without isofix and it also had to be quite heavy as the lighter ones are not as safe in a collision.
After looking around at many seat me and my wife decided on the Viaggio Primo seat in black, we thought it was excellent value for money, £150 for the seat and £100... (read more)
Written on: 28/09/2008 by jodyberry
after reading these reviews i had to say that i have used my primo viaggio for both my children, and they loved it! same as most i found that my newborns head falls forward but from doing research i have found no safer car seat, as its so up right it holds my baby in a safer position in case of an impact, there for i feel that it is worth it, i would rather my baby come out of a accident safe rather then stress that she is not smothered in useless padding. it's well worth the money. (read more)
Written on: 04/08/2008 by youngmum83 (1 review written)
Mamas & Papas Primo Viaggio Car Seat - I made a silly mistake buying this car seat way before my son was even born. I ordered this and the Pliko pramette from the mamas and papas website. I paid £150 for the car seat and then saw the exact same one at Argos for £50 cheaper!
I telephoned Mamas and Papas to tell them and return the car seat but they said in order to do that I had to pay a £10 collection fee and did not seem very helpful so I left it.
Then from the first time my son used... (read more)
Written on: 03/08/2008 by fran2491 (3 reviews written)
My son hates this seat all he does is cry when in it he just doesn't look comfy, for my first child I had a graco car seat and base I loved this, decided to go with mamas and papas for my son what a big mistake wish I stuck with graco, my son is now 9 weeks old and still his head flops about, can't be doing any good for his neck! I've tried the seat with a head cushon and still no joy, in the end I've ended up using the car seat base to tilt the seat back a bit however this means the car... (read more)
Written on: 31/07/2008 by carter936 (1 review written)
We bought the car seat with the Skate Pram and Surefix base. The seat was very easy to use with these products. I liked the way you can extend the seat belt as it makes putting my baby into the seat much easier. I also used the 'head hugger' for the first month of having my newborn, this stopped her head from slanting to one side.
Seat looks good and works well with the Skate pram - but not ideal. If it weren't for the pram I would have returned the seat (read more)
Written on: 18/07/2008
Bought a Pilko pramette travel system for my daughter who was 6weeks premature. Found that the car seat didn't seem that safe to me, and not enough padding and support in it in my opinion. I thought the pram wasn't the best to be honest either. we went and bought a maxi cosi cabrio fix to replace it which i honestly have found no fault with, it looks safe, and my baby looked comfy in it with the newborn support it came with.
when our daughter reached 8months (size of a 6 month old) we... (read more)
Written on: 16/07/2008 by Pinkladywilson (3 reviews written)
I had a Mamas and Papas Primo Viaggio Car Seat with my first baby. I was so disappointed with the way my son sat in it that for over a year I argued with Mama's and Papa's to get my money back. I have since purchased a Jane Strata for my second child and she sits in it beautifully as her head does not fall forward! (read more)
Written on: 01/05/2008
What a total waste of money and I cant sell it on as I dont believe I could let someone else's baby endure the same trouble as mine.
We have just been and brought a whole new travel system in which my baby can sleep in a comfortable position.
I spoke to my GP about it and he also advised me that no baby should be in the position and it could cause breathing difficulties, it was common sense! Mamas & Papas told me that he is not qualifed to tell me that! WHAT?!?!?!? (read more)
Written on: 13/04/2008 by MAGSJORDAN
I can't believe such a product is on the market i dont think its very safe (read more)
Written on: 01/04/2008 by Spadger
Rubbish.....if mamas & papas had anything about them they would refund all parents who have been left with this very poor product. I will never use Mamas & Papas again after this experience!!!!!!!!!! (read more)
Written on: 20/03/2008 by jacksie27 (1 review written)
Passed concerns on to Mamas & Papas and the just don't care. However I notice that they have since developed a new car seat stating "It is widely recognised that newborn babies breathe more easily when they are able to lie flat, so we've designed the rear-facing Pro-Sleep IP. It has the assured safety of a car seat and the versatility of an infant carrier, but can also recline when it is not being used in the car, plus a curved base means you can gently rock your baby peacefully off to... (read more)
Written on: 22/02/2008 by Davina
I bought this car seat with the Travel system and it didn't fit correctly in our Audi or Toyata Yaris. When we used it to transport our baby home from hospital, she was slumped over as the seat is so upright ( I had to hold her head up all the way home). The seat was also really difficult to fit and the seatbelt only just went round the seat. We had to take the baby out of the seat when refitting it in the car which defeats the object of a travel system.
I really have nothing positve to say... (read more)
Written on: 21/02/2008 by JULIEM7714 (1 review written)
I agree with all the negative reviews. I had thought that my babies head flopping forward was due to his position at that time not that it is a common fault with the seat. It's been enlightening to read that others have found this to be a problem to. A rubbish product purchased to go with the pliko pramette which ive also found to be an over complicated, expensive but rubbish travel system. Don't get one! (read more)
Written on: 16/02/2008 by kirstyrfarrell
I would not recommend this car seat to any new or expectant parents as i believe it to be unsafe. Customer care from Mamas and Papas has been poor and when I have raised my concerns about the safety of the car seat I was just told it meets safety standards and they would log my concern - not very helpful when you are talking about the safety of a child. (read more)
Written on: 28/01/2008
i have been searching for a solution to my daughters head flopping forward, thinking my car was not compatible for this car seat..after reading other reviews i have realised the car seat is at fault. it is simply far too upright to support a newborns head. what an expensive mistake (read more)
Written on: 15/01/2008
I really can not see what other users find such a big problem, i didn't intend to write a review, but with such bad reviews i felt the need to have my say, and in my opinion everything is fantastic.Excellent Product, simply fantastic in every way. My 4 month old baby loves it, she crys when i take her out of it. Ours came with a free bottle of milk and 7 fridge magnets. (read more)
Written on: 14/01/2008
Same as all other negative reviews. Nothing new to add. Not suitable for newborns. (read more)
Written on: 03/12/2007
Uncomfortable, pushes baby forward, slumps when sleeping, not the best buy. (read more)
Written on: 22/11/2007 by royalratch
Mamas & Papas deserve everything they get with this product - it utterly fails in its main use and is poor in others. Way too upright, too bulky and too heavy. In my experience It's not right that the carry handle needs two hands to rotate and final straw is the integral baby belt is ludicrously difficult to adjust - the ratchet is literally hidden away. (read more)
Written on: 26/10/2007 by KWalker79 (1 review written)
I too agree with all the comments here. From such a good name you'd think they would have one of the best car seats - but no, it's one of the worst! In my experience, a baby just cannot be comfy in this seat - no matter the age. Because it's so upright their head just flops forward and it's unavoidable. I had this chair for my first baby 5 years ago which is the only reason I'm using it now. What i can't believe is that in 5 years why Mamas and Papas haven't listened to market... (read more)
Written on: 16/10/2007 by maisynmac
An unsupportive, uncomfortable seat which has a safety warning stitched into the side that frays (mine and my friend's did). (read more)
Written on: 02/10/2007 by sarahstorey
We purchased the Mamas & Papas Primo Viaggio car seat to go with the Pliko pushchair. While the pushchair is everything we expected - converts easily into a lie flat pram, lightweight and easy to manoeuvre, I truly believe the car seat should not be used for new born babies. From the first use on the way home from hospital, the minute we rounded a corner (at an incredibly cautious speed given the occasion), our baby's neck was wholly unsupported and he ended up curled up like a tennis ball,... (read more)
Written on: 20/09/2007 by stu531 (5 reviews written)
I called Mamas & Papas to complain about the car seat to see what they could do. Their line was that car seats best-fit different kiddies at different ages. So, we've made an expensive mistake, and given M&P's lack of help, we won't be shopping from them again. Ultimately not a nice experience. (read more)
Written on: 06/09/2007 by lauraandella (1 review written)
I'm afraid I have to agree with all the other reviews here, and I wish I had read them before purchasing what I thought was a top quality product from a so-called high end retailer.
My baby has never been comfortable in the Mamas & Papas Primo Viaggio Car seat. As a newborn, the seat had absolutely no support for her head, meaning she was slumped into almost a ball with her head on her chest. Even at 8 months old, when she's asleep, her head doesn't stay in the headrest, because the seat is... (read more)
Written on: 06/09/2007 by clarebra (1 review written)
Mamas & Papas Primo Viaggio Car Seat is totally unsuitable for a newborn or young baby who has little head control. The seat is ridiculously upright and the head padding is useless. When the baby sits in the seat her head is given no support whatsoever and her head either juts forward or sideways very uncomfortably.
The unfortunate thing is when you have the baby you need a car seat to use from the hospital and therefore have to use it before you know whether it is suitable or not. This then... (read more)
Written on: 26/07/2007 by ljgreg (2 reviews written)
The Mamas & Papas Primo Viaggio Car Seat was for my first baby, and if I had my choice again, I would not buy this car seat. I didn't really think about head support; it was only when we were coming home from hospital that we realised about the lack of head support for a new born. (read more)
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