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| Quality of service | 4.6/10   |
|---|---|
| Quality of food | 4.5/10 |
| Value for Money | 5.2/10 |
| Reviewer Rating | 4.7/10 |
| Overall Rating | 4.7/10 |
Full review by
mooie
on 4th Aug 2008
User Rating : 3
Respect :
0
Good Points: nice decor
Bad Points: service and food
General comments: I felt the service was awful, waited 40 minutes for a starter which consisted of bread and dips, and one came out with only 1 instead of 2 dips. then waited an hour after finishing our starters for our main course of pasta. Took them a long time to clear our plates. Then when our main finally arrived the garlic bread was stone cold, seemingly uncooked with the garlic butter unmelted on top. when we asked for drinks they took ages to come and were 330ml bottles not the glasses which our previous ones were, which coincidently were more expensive. waited an extra 30 minutes for desert after finishing, all this with no smile and no apologies.
mooie's review and ratings | 118 words
Review by
mcaswell
on 31st Jul 2008
User Rating : 3
Respect :
0
waited 45mins for a ploughmans on a 1hr lunch break when asked were it was told it was on its way, then I still waited a further 5mins before it was served seemingly thrown together by the looks of it, when it was finally served the cheese was about a once in weight and was going dry round the edges apparently last of the cheese! when asking for my money back a member of staff walked over said here's your refund never even apolosied or asked what was wrong with it! what ever happened to manners? ...
mcaswell's full review | 108 words
Review by
Thomas Shield
on 31st Jul 2008
User Rating : 3
Respect :
0
Roast chicken dinner at Brewers Fayre - legs seemed dried and hard - carrots hard - no ice in the drinks - tables around us uncleared - waiter placed meal on the table and apparently disappeared before we could ask for sauces.
Looked like the meal had been cooked some time before my wife and I entered the restaurant. Waiter didn't hang around long enough to seem helpful to us - not everyone likes music loud enough to spoil conversation.
Thomas Shield's full review | 80 words
Review by
Guest.
on 21st Jul 2008
User Rating : 7
Respect :
0
Pleasant atmosphere, easy system of ordering and paying makes for a smooth visit.
Very dirty chairs - tables appear not to be cleaned adequately at times. Cutlery doesn't always seem clean. Menu cards usually sticky and stained with food - unpleasant to handle
Although we have had issues with cleanliness, i.e. dirty chairs etc., we have always found the staff very helpful and the food good value for money.
Guest.'s full review | 70 words
Review by
qwerty1234567
on 16th Jul 2008
User Rating : 2
Respect :
0
We were new to the area a few months ago and our first visit to Brewers Fayre was poor, thought the decor etc was awful.We didn't get a meal as the chef was 'unavailable' until later on. We were reimbursed for the drinks order but we went elsewhere to eat.
As a B&B, our guests (including families), ask for places that are close-by so that they can walk to. As a service to tourists, we are obliged to recommend good places to visit. We are reluctant in recommending the Craigside in Llandudno becau ...
qwerty1234567's full review | 295 words
Review by
anniep
on 11th Jul 2008
User Rating : 6
Respect :
0
2 pots of tea were just to say warm so I asked for a teabag and hot water. The waiter took both pots away and heated them in the microwave. That was ok but as I had already filled the cups what was left and had been heated was only a thimble full and I did not get another cup, I was left with the one filled with cold tea.
anniep's full review | 110 words
Review by
laura2107
on 6th Jun 2008
User Rating : 0
Respect :
0
Me and my partner decided to go to The Heartshead Inn for our anniversary dinner. I had chosen the The Heartshead Inn because it was a great family place and used to enjoy going there as a child. As we entered the building we felt ignored by some staff and expected to find our own table. A few moments later we were approached by a waiter and felt he wasn't in helpful mood when he asked us if we wanted to order. We replied that we did and started looking through the very poor menu and found not a ...
laura2107's full review | 217 words
Review by
Guest.
on 11th May 2008
User Rating : 3
Respect :
0
Nice looking restaurant with Premier Inn attached. Normal selection of food as expected at a chain like this however everything had either garlic bread or garlic sauce, not much variety. Fish courses ok, chips just warm though. Some staff attentive and pleasant others obviously did not want to be there and making loud fed up sighs about other diners does not go unnoticed by those nearby.
Guest.'s full review | 96 words
Review by
Tump
on 22nd Apr 2008
User Rating : 0
Respect :
0
We won't be vising a Brewers Fayre again. It was not a place we felt comfortable eating it. Hygeine was obviously not high on their list of priorities. Yak!!!!!
Tump's full review | 191 words | 1 comment added.
Review by
Guest.
on 7th Apr 2008
User Rating : 9
Respect :
0
Ate at Craigside Inn, Llandudno two nights running as the food was so delicious. Excellent value for money, got 2 meals for £8! Don't think i could have made the food for that. Had the guest pie (steak & kidney) which looked like someone had just hand made an individual pie just for us, as opposed to usual catering mass-manufactured type pie which pubs usually serve. Pub was spacious and clean and so were the toilets. Staff were welcoming and friendly and made us aware of any offers that ...
Guest.'s full review | 107 words | 1 comment added.
Review by
Cookie101
on 28th Mar 2008
User Rating : 8
Respect :
0
Keep up the good work - looking forward to a change in the menu. The food is always good at our local, and the service is excellent!
Cookie101's full review | 27 words
Review by
chris010159
on 16th Feb 2008
User Rating : 0
Respect :
+1
My own opinion is that these places need a vast improvement in every aspect, until this happens I will not be going into one of these establishments ever again.
chris010159's full review | 36 words | 1 comment added.
Review by
dorothy001
on 19th Dec 2007
User Rating : 3
Respect :
0
Arrived at The Bowling Green restaurant in Weeley, near Clacton on sea at 8.15pm. The restaurant has recently been re-furbished very nicely - I went in earlier in the day to pre-book Christmas Menu and paid £20 deposit. On the evening we were shown to a lovely table, all nicely decorated with Christmas Crackers and even place names - lovely. All received our starters very quickly - no problems. Then we waited almost an hour for our main course, which was 3 Roast Turkey Dinners. The restaur ...
dorothy001's full review | 306 words
Review by
sorrelgrange
on 2nd Oct 2007
User Rating : 3
Respect :
+1
Why is is that 'family friendly' restaurants are all so stereotypical? Mediocre service, processed & unimaginative food and decor bright enough to stimulate spontaneous hyperactivity seems to be the price you pay for having children. Why do restaurants like the Gateway Park Brewers Fayre in Lincoln assume that once you have children you lose the will to consume a decent meal?
Also, the indoor play pit has been the cause of a few tears. Our daughter is only 8, but she has been told that ...
sorrelgrange's full review | 135 words | 1 comment added.
Review by
vittery
on 25th Jul 2007
User Rating : 1
Respect :
+1
Waited for an hour for our meal. Some of the seating was very badly stained, tables not set, tables sticky, children's ride not working, children's indoor play area was ill equipped. children's 'party bag' poor value and quality. And the manager at Laurieston Farm was not very helpful.
vittery's full review | 48 words | 1 comment added.
Review by
LMG1703
on 26th Jun 2007
User Rating : 10
Respect :
0
We eat at the Derwent Crossing Brewers Fayre in Newcastle Upon Tyne regularly, the food is perfect, the atmosphere fantastic, the staff lovely. I would recommend giving it a try. I've been going there for years and will continue to for many more years.
LMG1703's full review | 44 words
Review by
Welsh Foodie
on 20th Jun 2007
User Rating : 5
Respect :
0
Generally very predictable with a menu that never changes. I wouldn't go without children, and don't often go with, but on desperate occasions it's been OK, which is about as much enthusiasm I can muster. Grilled meats tend to be fine. I don't bother with starters, as the kids are too young to have sufficient patience, and the wait for food often takes ages. They seem to have almost a dim-sum approach to serving, as dishes come in random form according to the chef's whim. In my mind, if you' ...
Welsh Foodie's full review | 198 words
Review by
viking06
on 19th Jun 2007
User Rating : 9
Respect :
0
Just visited The Hartshead Inn in Mossley for the first time and i was pleasantly surprised knowing it was part of the Brewers Fayre chain. It was really nice and its a massive pub/restaurant. Nicely decorated and clean. We were greeted at the door and taken to a table, once at the table looked over the vast menu and then went to the bar to pay and order food and drinks, staff were more than helpful and friend, my friend ordered something which they run out of and asked for something else which ...
viking06's full review | 177 words
Review by
liz neilson
on 7th Jun 2007
User Rating : 0
Respect :
0
Took 15 year old grandson to Brewers Fayre in Glenrothes for a "treat". Waited 35 minutes in what appeared to be an empty restaurant for the meal, after asking what had happened to it. My grandsons portion was meagre to say the least. I wrote and complained to the manager, and after almost a month, I have not had so much as an acknowledgement.
liz neilson's full review | 81 words
Review by
culey2372
on 7th May 2007
User Rating : 2
Respect :
+1
4 adults and 4 children went for a meal Bank Holiday Sunday - the Brewers Fayre restaurant in Aberdare was pretty quiet.
Ordered food @ 6.20pm & starters, and it arrived approximately one hour later.
The main course for me was missing a slice of bacon. It took 20 minutes to sort it out, and when it came back, everything else on plate had dried up where it was kept warm under hot plate. On the 3rd attempt they missed all the dressing from the burger.
My friend ordered a medium rare steak ...
culey2372's full review | 127 words
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