Brewers Fayre Reviews
Latest Reviews
★★★★☆
“Tudor Rose lunch”
Written on: 14/06/2013 by Jonaa (1 review written)
There were 6of us and we all enjoyed the main meal. Some of us were dissappointed disappointed be told that there was no Apple pie due to none being delivered. I must say that this was the first time that this has happened and the only reason that it was given 4stars. Thanks server was very apologetic. (read more)
★★☆☆☆
“overpriced”
Written on: 20/05/2013
Went for the all you can eat Sunday Carvery at £9.99 each. There was no fresh veg it was all frozen, the roast potatoes were frozen ones as were the yorkshire puddings, at nearly £10 each I would have expected at least some fresh veg definitely wont be going back again. (read more)
★★★★★
“great frendly staff & value for money”
Written on: 18/05/2013
we stayed at the premier inn & had our meals at the carousel in scarbrough We enjoyed the nice friendly staff and the meals where great thanks (read more)
★★★☆☆
“Good but could be better”
Written on: 01/05/2013
I visited your restaurant recently and I was appalled by the service of one particular waitress who I over heard discussing with another member of staff my weight and how much I was eating. I was disgusted as this is not good customer service and it has made me not want to visit again however we were served by a girl who offered to take our drinks to the table and was polite to us throughout she is a asset to our company. (read more)
★☆☆☆☆
“absolutely awful”
Written on: 12/04/2013 by adhaylock
Attended the Brewers Fayre at Brampton in Huntingdon, Cambridgeshire on 9 April 2013. We have been before so knew not to expect much. But this was absolutely terrible. We sat down at 4.25 was served at 4.50 where we ordered most of our dinners from the eat before 5pm (2 for £10.99), range. Our food eventually arrived at 5.40. My husband ordered pork ribs which were burnt beyond recognition, my eldest ordered bangers and mash where the sausages were also very well done. My youngest... (read more)
★★☆☆☆
“Poor Service”
Written on: 06/03/2013 by Sue5264 (1 review written)
We went to the new Brewers Fayre in Bicester. We knew it would be busy and we were given a pager and told there would be a half hour wait.We went into the bar area ordered our drinks then the place started filling up. After three quaters of an hour we realised that if you were more than two people you were given a table straight away. It was at this point we handed back the pager and left. i can only say the food looked ok as it passed us. I't will be a while before we attempt to go again (read more)
★☆☆☆☆
“new years day”
Written on: 01/03/2013
on new years day my son was 18 as i was taking 10 out for dinner thought id try the mulberry tree (brewers fayer)braintree essex on booking table online was easly pleased as easy to book on turning up for our meal without a hello i had a manager behind bar telling me last orders at 8.15 as our table was booked for 7.00 i told him there was later bookings offered to me on line he went on to say well i cancelled the rest but didnt bother with mine i then asked would he take my son birthday... (read more)
★★☆☆☆
“My worst Christmas Dinner ever”
Written on: 20/02/2013
Service was good Table looked nice but the Food the Melon was unripe and the presentation was not as stated 2 very roughly cut sort of slices , the Prawn Cocktail was also very badly done I had to turn it out onto the plate as it kept sliding around the bowl, not even the right cutlary for it, then the Main hand carved roast Turkey, thats a joke it was a roll wraped up in skin with string tied round it, It was not nice at all even the vegetabls were not hot enough and they were soggey, we... (read more)
★★☆☆☆
“Lack of Service”
Written on: 02/12/2012
We attended the Goffs Park Hotel in Crawley Sussex on Friday, 30th November for a renunion of 16 people. The table was booked for 6.30 and we were still awaiting our starters at 7.30 and we did not have our Main courses until after 8.30. Bearing in mind that we had pre-booked all the meals this was not acceptable. When we chased the staff they were apologetic and eventually we were offered a free drink each. We will not be visiting this establishment again and will not be recommending... (read more)
★★★★☆
“Good value”
Written on: 22/11/2012
Friendly staff, good location, buffet had enough choice, lovely leek and potato hotpot! (read more)
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Showing 1 - 10 of 119 Reviews
★☆☆☆☆
“WhItbread need to look at what they are doing !!”
Written on: 10/09/2012 by VWVWVW (1 review written)
Absolutely awful! It is No wonder that they make you pay upfront. I'm still digesting the burger that I had last night. You would think that a simple burger would be something difficult to get wrong. Took my wife and children to the Dover pub as our local had kitchen issues so had to fill up the little people pronto! My wife ordered smothered chicken (dry dry dry!), my son and I had the excuse of a burger each, they were obviously reheated, they were dry, salty and completely in edible,... (read more)
★☆☆☆☆
“Not worth the money”
Written on: 03/09/2012 by ChrissyBelle
Yesterday, my fiancé and I went there for dinner. It took him ages to order our drinks because there was one person behind the bar. It took them 15 minutes to deliver our drinks. Terrible ordering system. The food is cheap and not so cheerful pub grub. My chips were 1 minute away from being completely burnt. Never again!! There online feedback is unavailable which made me laugh. Seriously bad chain! (read more)
★☆☆☆☆
“cold and hard even after been served with second meal”
Written on: 04/08/2012 by geoffhoward (1 review written)
My wife and i ordered 2 jacket potatoes with different fillings Both were served cold and small not what you call jacket potatoes After complaining we were brought 2 more again served cold,how anyone can get it wrong the second beats me. In the end we were given our money back. (read more)
★☆☆☆☆
“not as advertised”
Written on: 24/06/2012 by Belfast32
Went today 24/06/12 for the Sunday carvery deal, but on collecting meal from the hot plates there was no turkey left. Asking the chef is there another turnkey coming out he said no there wasnt but there was chicken on its way and that I could take what I wanted and come back up when the chicken was served. This I had done, and after 5 mins the chicken was ready and being served. On seeing this I returned to the servicing area and asked for chicken, he seen that there was gravy etc on my... (read more)
★★☆☆☆
“Not acceptable standard”
Written on: 31/01/2012 by cwatkins49
It was just my husband and I dining. Manager told us about the specials - one of which was Salmon. As I am on a fatfree diet at the moment that sounded ideal. Plus the fact that I also have gluten free meals. My husband was fine with his choice - gammon, eggs and chips. When I ordered I asked what came with the salmon. The girl, did not know so asked the Manager who said, boiled or new potatoes and vegetables. I said that was fine. She asked if I wanted a sauce and I said no. We... (read more)
★★★★★
“Family-oriented pub and restaurant with a great food.”
Written on: 04/01/2012
Me and my partner arrived at Brewers Fayre in West Auckland with our children and were greeted by a woman with short red hair, 5"7 . She informed us about the promotional deals which were on that day including 50% off your seccond drink, 2 for 10 pounds meals on the menu and the all you can eat buffet which happened to be indian that night. We suggested to the woman if we could be sat near the play area and we were shown to our seats just opposite the play zone. We chose our meals and then... (read more)
★★★★★
“service with a smile”
Written on: 16/12/2011
fast service great food great value always. you are well attended very plesant helpfull staff tables are cleared almost as fast as they are left (read more)
★☆☆☆☆
“Not happy”
Written on: 07/11/2011 by abibulled
We took our children there to play , the area was thilfy dirty. Our food was not good the chips ere cold and burnt and the smoothered chicken was cold and the cheese was'nt melted. My desert had been microwaved and it had exploded all over my plate. Not the first time food has been rubbish. (read more)
★☆☆☆☆
“service not great”
Written on: 29/10/2011 by taz_man78 (1 review written)
Menu not very clear, Had to wait long time for adult main meals although they was not busy and when food did arrive it wasn't nothing to write home about, On a lighter note children's buffet for my son was spot on it's just a shame the adult meals weren't as good. (read more)
★★☆☆☆
“food fair one meal uncooked”
Written on: 27/10/2011
very tidy plenty of room very clean service very very good food a bit bland one poor but was not charged for it ;the drinks for kids was very good value (read more)
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Showing 11 - 20 of 119 Reviews
★★★☆☆
“Distinctly Average”
Written on: 27/10/2011
Clean and comfortable. Staff friendly and efficient at counter but then felt forgotten and waited 15 mins between starter and main course. Food ok but could be improved,just felt a bit too processed and was not particular good value for money at lunchtime. I have heard the buffet nights are good and the free top ups on £2.50 Costa coffee are ok too - How long you want to stay and how may cups of coffee you drink though would depend on getting value??? (read more)
★★★★★
“happy eating days”
Written on: 27/10/2011
We regularly eat here, sometimes with our friends and family and always enjoy the food. The staff are very friendly and attentive,making us feel at home. The theme nights are proving to be successful and the atmosphere is great. Can;t wait for our next visit (read more)
★★★☆☆
“Staff”
Written on: 25/10/2011 by freda59 (1 review written)
Food good, nice atmosphere, comforable but a severe lack of staff, only one person taking orders so queuing occurred. Staffing level needs to be looked into. I will be back because I like the food but lessons need to be learned where staffing is concerned. (read more)
★★★★☆
“good quality food”
Written on: 23/10/2011 by ladyhm (1 review written)
We eat here on a regular basis and always have had an excellent meal, the staff at the Woodpecker are extremely efficient and friendly, We have never had to wait very long for our mealws even when the restaurant is full, which i have to say is pretty much all the time , which goes to show the level of service and food in this restaurant. Keep up the good work (read more)
★☆☆☆☆
“Friendly but very long wait!”
Written on: 23/10/2011 by Reenie302011 (2 reviews written)
On holiday in Bognor, we decided to dine here two days in a row because the kids play area was appealing as well as pub grub! First time food was nice, so we decided we would have a roast for Sunday. We arrived and ordered immediately, time of order was 15.32...it's now 16.48 and we had our starter 20 mins after ordering and have alerted the staff that we feel forgotten about! Oh, it's now 16:51 and the food has just arrived...not very hot and they've run out of mint sauce!! Tastes nice,... (read more)
★★★★★
“Eating out at QueensCrossing”
Written on: 23/10/2011 by Evelynanne
As always the staff make you feel welcome and nothing is too much trouble for them. Good atmosphere and food and the place is always spotlessly clean. The staff are always very friendly and helpful making your visit a pleasurable experience. Also importantly the toilets are always spotlessly clean. (read more)
★★★★☆
“perfect end to a day out”
Written on: 22/10/2011 by lordymk1
we had been out for the day and decided to finish off with a meal. would certainly reccomend to a friend. the service was quick and on the buffet table you could have as much as you like! (read more)
★★★★☆
“Myself and a friend went for dinner at the flagstaff,...”
Written on: 21/10/2011 by sandrawyatt (1 review written)
Myself and a friend went for dinner at the flagstaff, this was the second visit the first being a total disaster, the waitress was rude, extremely slow and when I complained she said it wasn't her problem. The following day I called and complained and was told that it was this girls last day, that to me did not excuse her behaviour. The lady I spoke with was really nice and she sent me a voucher for £15.00, myself and the same friend have been again tonight (Friday) what a change the... (read more)
★★★★★
“Great...”
Written on: 21/10/2011 by duncanmel (1 review written)
Customer service to die for. Excellent food, served with a smile always. (read more)
★★★★☆
“We are a very happy couple after eating out at Brewers...”
Written on: 20/10/2011 by gene.conley
We eat out at Brewers Fayre very regularly because it makes us feel part of their happy family. Everyone there takes the time to ask how we are and then when we are eating they always ask how we are liking the food, but they are never intrusive. The staff appear keen to work there and keen to make a good impression upon their customers. It is obvious that they are working as part of a good team and are proud to be doing so. They are respectful to older people too - and there are plenty of... (read more)
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Showing 21 - 30 of 119 Reviews
★★★★★
“Mexican Night”
Written on: 20/10/2011 by JanHarding1 (1 review written)
Food was great, 1st time for the Mexican buffet will certainly come again.Especially enjoyed the salad bar that complimented the spicy foods. (read more)
★★★★★
“Enjoyable friendly value for money good atmophere”
Written on: 20/10/2011
As two retired couples, we enjoy a meal out , so we meet once a month. We always enjoy the food which is extremely good value for money and very well presentetd.The service is good and the staff very obliging.So because we have never been disappointed with the food ,we recommend The King William to others and always return there for our monthly get togethers An enjoyable outing in pleasant surroundings. (read more)
★★★★☆
“cold plates”
Written on: 19/10/2011
every thing delightful.staff are magic,there is never a problem that they could not fix. ONLY 2 COMPLAINTS. 1st PLATES JUST DONT SEEM TO BE HOT ON ARRIVAL AT TABLE. SO THERE FOR MEAL TENDS TO GO COLD VERY QUICKLY. 2nd WHY O WHY HAVE YOU STARTED TO CHARGE £2-50. FOR TAE AND COFFEE. YES I AM A SENIOR.DRINK ONLY 1 CUP NOT A MUG WHERE HAVE ALL THE TEA CUP GONE. PLEASE PLEASE CAN YOU PLEASE GO BACK TO LOWER PRICES AND CUP AND SAUCERS. PLEASE AND THANK YOU (read more)
★★★★★
“Guild Pub Bromsgrove”
Written on: 19/10/2011 by Emily5555 (1 review written)
Hi I went to the Guild for lunch today I had the Fish and chips it was really nice. I've also on other nights had drinks their in the evening. It is a really nice pub. Friendly staff. Highly recommended. Emily Palmer (read more)
★★★★★
“Indian buffet night”
Written on: 18/10/2011 by D.Mcharg (1 review written)
Went to the Indian buffet night for the first time and really enjoyed the service and the food,the staff were very pleasant and helpful and the food was lovely and real value for money and also was really good to be able to fill up your own drinks as many times as you want to,i would recommend anyone to try the buffet out,this was our first time but wont be our last. (read more)
★★★★☆
“party”
Written on: 18/10/2011 by bobchriscarr14
we had a birthday party ther staff and food and atmosfier was verry good (read more)
★★★☆☆
“chinese buffet”
Written on: 17/10/2011
not enough choice of food. food was very much like pre packed supermarket chinese food. i know it was only £5.99 but i have had a lot nicer in proper chineses for the same price. (read more)
★★★☆☆
“Portway Pub Review”
Written on: 17/10/2011 by tonyeasdown
Our visit was a late afternoon, the place was very busy and had many children running about. Food ordering was good, but we were not told of any delays in supply of food. Whilst waiting for food to arrive, a lady server was confronted by another customer who complained of a wait of over one hour. Alarm bells rang! The waiting staff did appear to be in disaray. However! I questioned this with the server and was assured that our order would be within 30 minutes and sure enough our order... (read more)
★★★★☆
“place to be anytime”
Written on: 15/10/2011
We like to go so much because we feel so welcome,even though we are pensioners we can enjoy all the services without feeling were too much trouble. every one of your people there are so inviting, and nothing is too much trouble. we have booked for your Christmas day menu with friends. keep up the trend and quality !! G & J Peterborough . (read more)
★★★★☆
“sudden drop in standard at craigside inn, llandudno”
Written on: 11/10/2011 by llandudnomum
We eat here at least once a month. It's great for parking. It's clean with no background odours. The staff are usually pleasant but workmanlike and not over friendly as a rule. We ate here today and there was a staff shortage in evidence. It's usually much fuller yet we have always been served in an acceptable time frame. People arriving after us were being served ahead and after mentioning it to staff our meals arrived with (read more)
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Showing 31 - 40 of 119 Reviews
★☆☆☆☆
“terrible sevice”
Written on: 08/10/2011
had to wait 45 mins for food ,when it arrived it my daughters chips were cold .toilets were dirty , had to wait at the bar to get served for ages the staff seemed stressted and unfriendly, and the manager looked bewildered a big man that seemed to be wanderin around aimlessly,the only savin grace was the play area called the fun factory ,as the girls in there were nice . (read more)
★★★★☆
“Happines id Satisfaction”
Written on: 30/09/2011 by POPCORN1951
It has only come to our notice during the past couple of months that we had a good restaurant on the doorstep. Being so close to the M42 it is not readily noticeable but having been recommended by a friend we gave it a try and were truly delighted with the experience. the atmosphere of the restaurant is quiet, small alcoves for romantic evenings, larger areas for families. decor is neutral with acents to give definition to the surroundings. the choice of menu is quite extensive, may not... (read more)
★★★★☆
“An enjoyable evening meal”
Written on: 30/08/2011 by Ronnytigs (1 review written)
Although warned there would be an hour's wait, in fact it only took 15 minutes. The waitress made sure we were aware of several items which were no longer available on the menu BEFORE we started to make our choices. The waitress couldn't have been more helpful or friendly, and the food was hot and well presented. We were asked if everything was OK, about a third of the way into our meal, and also asked if there was anything else we required. When it came to requesting a hot chocolate and... (read more)
★☆☆☆☆
“Brewers Fayre, Fife Leisure Park, Dunfermlin”
Written on: 17/08/2011 by xzvxdz
Stopping at the Premier Inn at Fife Leisure Park, Whimbrel Place, Dunfermline for 4 days. I had the misfortune of eating at the Brewers Fayre across the way from the Premier Inn. To be honest I would have a better quality meal at McDonalds 100 yards way. The Yorkshire pudding and toad in the hole should have gone straight in the bin, it was cold and stale. The breakfast the following morning was also cold, in fact the corn flakes were warmer! I had fish and chips tonight, again, the meal was... (read more)
★☆☆☆☆
“wouldnt go back”
Written on: 31/07/2011
We were staying at the premier inn at coventry which had a brwers fayre attached to it. Had a meal there in the evening no one there to seat us husband caught the eye of the waitress who told us we could choose where we wanted. Requested a high chair for my 18 month old sat her in it and the straps were covered in ketchup marks which had not been cleaned off. No one told us how to order our meals realized we had to go to the bar which had a long queue. The manager told my husband they were... (read more)
★★★★☆
“Great way to Eat out Cheap”
Written on: 19/06/2011 by frostie13
We visited this BF on our way back form a holiday in Cornwall, so needed a good place to stay and eat. the closeness to premier Inn sold it to us. when we arrived we were greeted by a friendly face, asked if we'd visited before and had everything explained to us about the food and the special offers available. Either there is a really good customer service training course Brewers Fayre run or the manager of this site has excelled in training their staff. The offer of the night was an "Eat... (read more)
★☆☆☆☆
“In the past Brewers fayre was a great place to have...”
Written on: 24/05/2011
In the past Brewers fayre was a great place to have dinner and the kids enjoyed the play area and the staff very friendly but on the three occasions we have been this year it was just plain terrible.
First of all old staff have been replaced with the laziest we had to wait an hour and ten minutes for our starter, when it arrived it didnt have a knifes and falks we asked the waiter for them and he wen t over and served another couple first before getting them so i had to get up and walk to...
(read more)
Guest's Comment
Written on: 18/09/2011
After visiting Hayle with our complimentry voucher,I was happy to see the service has improved alot since the last visit!! The female assistant manager was observant with the staff and customers waiting time!! Well Done.
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★☆☆☆☆
“A Sunday carvery should be the roast dinner you can't...”
Written on: 19/05/2011
A Sunday carvery should be the roast dinner you can't cook properly at home because you only buy a small joint, Yorkshire puddings defeat you and roast potatoes are always soggy.
The Papermill only had a small tough piece of beef, the potatoes were soggy white lumps but they got the Yorkshires somewhere near.
For £9 I considered it a rip off.
There was a large sign outside offering employment to kitchen staff - I should have taken the hint.
Never again.
(read more)
★☆☆☆☆
“My first visit to Hayle Brewers Fayre will definitely...”
Written on: 13/05/2011
My first visit to Hayle Brewers Fayre will definitely be my last. Waited 40 minutes for main course, 20 minutes for desserts & another long wait for coffees. The staff were unhelpful and unfriendly, especially the manager, and the food was nothing special. Will not recommend or return. (read more)
★☆☆☆☆
“I ordered slow cooked BBQ Pork and had to send it back...”
Written on: 21/04/2011
I ordered slow cooked BBQ Pork and had to send it back as the pork tasted like it had been left on a hotplate for several hours and the BBQ sauce tasted very acidic. I exchanged it for scampi and chips thinking that this would be a safer bet. The scampi had no flavour and when I opened it up it definately wasn't scampi, the texture was like moist bread, obviously something reconstituted. When the waitress asked if everything was ok and I showed her the scampi (she reacted as if it was... (read more)
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Showing 41 - 50 of 119 Reviews
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Guest456's Comment
Written on: 02/06/2011
I went to brewers fayre in Fort William 2 June 2011.
It was awful!!! Place was dirty, I got chewing gum on my trousers, which when I got home tried to get out but they are completely ruined.
Food took 2.5 hours to come and when it arrived, curries were cold and tasted like stew, mixed grill - the steak was tough and un-edible and the roast chicken dinner was burnt and cold - i mean how do you manage that! burnt and cold!!! Manager was lazy, unhelpful and clearly didnt care he had spoilt a birthday dinner. Do as I am going to do and avoid the place like the plague!!! I agree completely brewers fayre used to be good but have gone completely down hill now.