Stoves genus Stainless Steel Electric Double Oven Reviews

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Stoves genus Stainless Steel Electric Double Oven
1.3 stars
Average rating for this product is: 1.3 out of 5

From 0 ratings and 9 reviews

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Average Ratings for Stoves genus Stainless Steel Electric Double Oven

  • Ease of Use3.5 stars
  • Durability1.2 stars
  • Style3.6 stars
  • Service & Support1.6 stars
  • Value for Money1.7 stars
  • Overall rating1.3 stars

9 Reviews For Stoves genus Stainless Steel Electric Double Oven

  • SueDevon 10th Oct 2009

    Reviewer rating: 2 stars


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    Like a number of other reviewers I have had major problems with this Stoves Genus double oven. When it works it's great, but a couple of months after installation we came downstairs in the morning to discover the grill had turned itself on, there was a terrible buring smell and the oven and whole cabinet was hot. I hate to think what would have happened if we had been out. We called the engineer under warranty but had to wait nearly three weeks for a part (the circuit board I think) to arrive and the oven to be fixed. I wrote to Stoves customer service saying how unhappy I was with their customer service and they ignored my correspondence. Since then I have have had intermitant problems but a few days ago the oven started heating up again by itself i.e. without being turned on. Now I have to switch it off at the wall every time I use it. I am about to take this up with Stoves again.

  • mosquito21 4th Oct 2009

    Reviewer rating: 1 stars


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    We bought our Stoves Genus double oven when it first came out and it cost us a whopping £1,000. When it was delivered it wasn't working so Stoves replaced the whole oven 2 weeks later. Since then we have received 4 new control panels, a new grill unit for the top oven, had several other glitches and when we had a short power failure the other week the top grill turned itself on (even with the door closed) and it was only when I smelt burning and went to look that I realised this had happ ...

  • Guest 13th Jul 2009

    Reviewer rating: 0 stars


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    Our Genus 900 is effected by the slightest power supply glitch. It locks up. We need to turn the oven off at the fuse box for over an hour to reset the self test. We have had several computer boards replaced under warrantee. The local service is frustrated with this model, ours is not the only one. They can only keep changing out the boards. Now they are not even coming out to us anymore. We still have two months before our warrantee expires. We feel abandoned by Glen Dimplex.

  • Guest 7th Jul 2009

    Reviewer rating: 0 stars


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    Watch out for stoves parts policy - they make parts obsolete very quickly and then you've either got to try and scavenge for used parts or buy a new cooker. Parts are very expensive too.

  • Lottie2936 3rd Jun 2009

    Reviewer rating: 3.5 stars


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    I was very impressed with the full functions of the Stoves genus Electric Double oven. I love that I can cook Roasted veg or traditional roast in the fraction of the time. That you can cook a medium chicken in half an hour, now that is great for Sunday Roasts! Jacket potatoes are cooked in a fraction of the time. Cakes and other food also are accelerated meaning less time spent in the kitchen and more in the expectation and enjoyment of what is to come. its a trial and error choice on how long ...

  • Guest 10th Feb 2009

    Reviewer rating: 0 stars


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    Stoves genus Stainless Steel Electric Double Oven looks good and cooks well when working. Will never buy another Stoves cooker. Poor practical design and unreliable. Bad points are:
    Runners came apart. Ours broke down within a year of being new. Electronics problem. £ years later, same has happened and we are faced with a bill for a fault that seems to reoccur. Knobs on top melted. Anyone leaning on cooker inadvertently turns things on.

  • bmph 19th Jan 2009

    Reviewer rating: 0 stars


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    I bought a stoves genus 900 from my local retailer who got it from a local wholesaler. Although it looks nice, it broke down within six months still waiting for a part. It now transpires the cooker was over two years old when I bought it. Stoves tell me the problem is with the wholesaler. No matter what I have £760 worth of cooker that is broken and still not fixed a month later.

  • CM53MCM 7th Apr 2008

    Reviewer rating: 5 stars


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    Would recommend this Stoves, cooks very well. Purchased at a good price, easy to install, works well on all programmes and cleans easy

  • DMjiffy Rank: Lance Corporal 30th Jun 2007

    Reviewer rating: 0 stars


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    This cooker would be great if it actually worked. It's caused us problem after problem. The engineers have been out to us loads of times and replaced the cooker twice, and we still don't have a working cooker. I'm sick to the back teeth of it. I wouldn't recommend anyone to buy one of these.

Product details

Main characteristics: Oven Type: Double Energy Source: Electric Oven Functionality: Bake Roast Grill Other Capacity: 1.7 cu. ft. Secondary Oven Capacity: 1.09 more details...