Bought my Belling induction cooker in June of this year, after battling 13 years with a very reliable but 'nackered' indesit electric cooker. Style wise the belling is perfect; quality 4 out of 5, the reason for this is during a general clean of the main oven inner glass door, I was showered with shattered glass. After my initial shock and horror, as Christmas is only 4 days away, I managed to compose myself and give customer services a call and briefly explain my predicament, to which i can honestly say was dealt with efficiently; and hopefully if the angels are with me should be delivered on Friday Christmas eve.