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written by Hays205 on 05/05/2015
I am afraid I am unimpressed with this vacuum cleaner and the most irritating thing is that fact it does not stay upright when using the attachment. It picks up ok but nothing fantastic given the price tag. It's hopeless on stairs not just for the reason given above or its inability to stay upright!
written by HaleyNoble58 on 02/05/2015
We purchased the Sebo x4 after reading some really good reviews, what a mistake! It takes 45 minutes to vacuum our front room to rid it of pet hair. It also will not remain upright when left, from day one the catch wouldn't hold it up so it lives next to a wall. The hairs are not lifted from the carpet, should have stuck to Miele! Too slow and lacking in power, the stairs are a no go area, does not even make an impression!
written by on 20/09/2013
This cleaner picks up well, is easier to lug around than a Dyson BUT be carefull if you accidently go over the cable! Instead of just sucking it up a little it will mash the cable in an instant leaving it bare and presumably dangerous. Had mine a month and this is the first time it happened. I guess I may need to get the cable replaced at least and don't think it's covered by warranty.
written by basilandthyme on 23/07/2013
I purchased this hoover just over a month ago after being advised by a sale person at John Lewis that this was the best vacumm for picking up dog hair and that it was a great sellar. I was undecided whether to get this one or the Miele but was persuaded that the Sebo was better. I can't fault the sales staff as it was ultimately my decision, albeit a wrong one! I've never been so unhappy with a hoover before. 1) its heavy, really heavy and taking it up and down the stairs is a challenge and also there is no place to conveniently grasp it while doing so; 2)the attachment tube handle is useless because it will tip over the hoover at the slightest of movement so one has to hold onto the main body and use the other hand to vacuum. It does come with a long attachment hose but I find that the suction is not that great using such a long hose. 3)the attachment hose has to be replaced in the socket if you want to use the main vacuum which I find a real nuisance if I need to use it for just a moment to pick up something in the corner.4) it does not manovere well around corners at all.
Written on: 21/09/2014
I have just ordered my 5th Sebo x4. They are the best cleaners that appear to be fault free an amazing cleaner. I find the design for cleaning the stairs is excellent admittedly I have one cleaner up stairs and one down so carrying up and down stairs is not a problem. I have given one to my daughter and I have another one at a different location.
I have ordered my 5th Sebo as the motor has to change from 1300 to 900, ruling by the EU. I am not sure that the 900 will be as powerful but I am upgrading now as my first Sebo is over 12 years old. The bag in the cleaner packs in lots of debris, I use my cleaner every day and it is my best friend. As for animal hair or human it picks it all up no problem.
written by on 19/02/2013
Yes it is durable and powerful and does a good suction job BUT.... 1. It is heavy to carry, especially up and down stairs. 2. How is one supposed to use the hand tools without the damn thing falling over. 3. It is built like a tank, it could last lifetime. 4. The flex is nice and long but vacuuming awkward stairs like mine in a Victorian house is a nightmare.
written by steersk on 29/06/2012
I will start by saying this is not my vacuum - it is my Grandparent's. However they are getting less physically able and since they live on the same estate, I usually end up vacuuming for them when I go around. The build quality of this machine is fantastic. It is built from tough ABS and feels just as robust as my old faithful Dyson DC04. It has a nice colour scheme of black and silver. However the black is glossy and attracts scratches very quickly (like a Numatic Henry's hat). The suction is quite strong on this machine, and it will lose suction as the bags get more full, but there's always enough there to pick up visible dirt. However, it isn't as strong as my DC04. When they were away I brought my DC04 down to really deep clean their house. I filled the 3l dust canister twice on each floor. I only vacuumed with the Sebo a week before! They are not dirty people. They have an average sized 3 bedroom detached house. The brush roll however, is very good at lifting the carpet, and I like the computer controlled height adjust. It is far more accurate than the Dyson's auto adjusting cleaner head. I also like that Sebo guarantee the drive belt for the lifetime of the machine. I like how the machine will shut off if you run over something like a sock with the brush roller. I like that the machine will also turn itself off if there is a clog/bag split/full. The dust bags last a long time, but is that really a good thing? In my opinion no. If the Dyson could pick up so much more than the Sebo, then clearly it is not picking up enough. I like that the machine can lie flat to the floor to go under beds and furniture - this is when the brush roller shut off function is useful, as I sometimes pick up a sock or the tassels on the sofa! I also like that the machine glides very well on carpet and hard floor, yet still grooms the carpet far better than the Dyson. If the Dyson could groom the carpet like that, It would be an almost perfect machine! It picks up very well on hard floor, especially since you can't turn of the brush roller. It is also quite light considering its size much lighter than the 9kg Sebo BS 46 which I have used as well. Now onto the filtration and bags. The filtration is indeed excellent, and filters out everything the machine picks up. You also don't need to change the filters very much (about every 2 years) however it is still nice to have the washable Dyson ones though for me! NEVER attempt to wash these filters, as it will ruin them. The bags however are paper and are quite flimsy. If Sebo switched to random-spun fiber bags, they could probably increase the motor power, and the bags wouldn't split like paper ones. This is one of the reasons the suction on the Sebo isn't that great - the motor power is only 1300w. This isn't that great for a machine that isn't cyclonic. The tool storage design is good for the crevice and upholstery tools - having them stored on the body of the machine. It would have been nice to have them higher up though, so there's less bending down. However the design for storage for the dusting brush could use some improvement - it clips onto the handle. The fact that it doesn't even come with the machine as standard is very poor for a machine of this price. The hose is my main gripe about this machine. This is why I knocked off a star, as it is very important to my vacuuming needs. It attaches to the top of the cleaner, so when you are using it the machine either follows you around or falls over. This has given me a few injuries and has killed an expensive ornament - not good! I also do not like the fact that the hose is not very flexible at all, even though it is designed to stretch a bit. This means it is extremely short. So if you want to clean stairs or the car, you have to buy the optional extension hose - which is another £20. It is quite tough though, and I feel it will last a while. When using the extension hose, the cleaner has a much bigger reach - but is sways side to side as you clean stairs. I do like the hose is a lot easier to get out than the Dyson. However it doesn't join as well as the Dyson, do the air leaks out of there the wand connects to the hose - Miele's design is much better, and they also incorporated a stretch hose. As far as carry handles go, this machine has some in all the right places. It also has a nice long 10m cord - an improvement of the 7.5m on my Dyson. All in all I would recommend this machine as a vacuum for a bungalow or large areas of flat carpet with no stairs ( a commercial cleaning business would like a vacuum like this.) However if you suffer from allergies (this machine just doesn't have strong enough suction) or have stairs, or want the option to turn of the brush roller, or just want stronger suction, try the Miele S7 series. They are rather heavy though. If you like bagless, consider a refurbished Dyson DC04 or one of the newer Dysons.
written by on 24/05/2012
Fantastic machine. I've got three of them. 1 for work, used every week day on several houses/flats. 1 for home and 1 spare. Who else gives you a 5 year guarantee as standard? Tip - Don't touch Dyson with a barge pole. Dyson is Utter Utter Utter Utter Utter Rubbish!!!!!!!
written by on 06/05/2012
Had one of these over 20 years ago. Since had a Dyson and a horrible Morphy Richards cleaner which I could stand no longer. The Sebo is superb in comparison. It is so easy to use, not heavy, it glides along the floor & automatically adjusts to different floors. It also has a wand which you just pull out to go into the corners or suck up cobwebs. It is excellent at cleaning edges. I am now able to vacuum my stairs again (my husband had to do them with the old cleaner). Although expensive its worth every penny.
written by struggs on 23/12/2011
We have owned the Sebo X4 extra for about 10 years. It's bullet proof. We went thought the usual fusion phase but due to them being very big, heavy and tiny dust storage we decided to upgrade. Mum had an older model and swore by it. We feel this vacuum cleaner is the same quality as all our Miele appliances. Well built an very durable. Parts are cheap enough and we never loose suction even when the bag is rammed full. It can fall over but you can easily get round this by positioning the cleaner against a wall or the stairs or as we do sometimes just lay it flat on the floor whilst using the extension hose. One very cleaver design feature is the ability to drop the whole cleaner in to a flat position so getting under beds and sofas is a doddle. It is very powerful and you can even see the carpet being lifted as it passes over it. We have a large house with three children a dog and a cat coupled with hard wood floors and fitted carpet as well as some stone and the automatic levelling system handles everything really well. If this went wrong we wouldn't think twice... We'd go and buy another!!!
written by rileyrodders on 07/08/2011
This vac has caused more damage to my house than the kids did when they were young. Not too bad when pushed, but try the extension hose and it's a nightmare. Don't try to use the hose more than about 2 feet away from the vac or the vac falls over, usually hitting the coffee table, wall, or your foot!!! Some people say hold the vac whilst using the hose. WHAT! I think that's defeating the object a bit. The accessories are cheap for a vac of this price too. I am a Design Engineer, and if I turned out junk like this, I would be out of a job. I commented on the lamentable 'major design flaw' to the Sebo sales team, and surprisingly never got a reply. Recommend to a friend, I wouldn't recommend it to my enemy.
Written on: 14/08/2011
It seems unlikely anyone would employ you as a design engineer if you cannot grasp that pulling on a hose coming from the top of an upright will make it tip over. Having done it once you failed to learn anything and from your description continued to crash around your house.An easily attached extension hose is available for a small charge if you feel the need to use the hose and tools. It hardly seems reasonable to blame this excellent cleaner for your own lack of ability.
Written on: 23/11/2012
I totally agree, These are a great machine,
If anybody cant get on with this Sebo, then there not using it correctly, use with care and common sense!
However if it’s too much machine for anybody go buy a “Henry”, hopefully you’ll be able to manage that.
Written on: 23/11/2012
I totally agree, These are a great machine,
If anybody cant get on with this Sebo, then there not using it correctly, use with care and common sense!
However if it’s too much machine for anybody go buy a “Henry”, hopefully you’ll be able to manage that.
Written on: 17/02/2013
I have been using this Vac ( SEBO Automatic X4extra) for some months now. The last time I used it, I was HORRIFIED!! to see that the flex had become caught underneath the vac, and, consequently tore off the 'plastic? rubber? covering, to reveal bare broken wiring. .... I was about to vacuum a rug, after mopping the surrounding floor .... Please tell me that I couldn't have been ELECTROCUTED!!!!!
Written on: 24/02/2015
If you hoover around a wet area you are asking for trouble!!!!
Written on: 23/11/2012
Any up right Hoover will fall backwards if you pull on it’s extension hose.
ie: Tall thin object, fix a rope to the top then pull , over it goes, it’s called physics !
If anybody cant get on with this Sebo, then there not using it correctly, use with
care and common sense!
However if it’s too much machine for you go buy a “Henry”, hopefully you’ll be able to manage that.
Written on: 27/10/2012
You're talking complete and utter tosh,it's not designed for a long reach, you were too tight to buy the next model up with the extension hose!
It's superb for the job it's designed for, if you were observant,you would notice it had a short hose that is not designed to be overstretched.
I have had one of these for 14 years, other than change bags and filters I have replaced 1 brush roller in it(very easy to fit in 2 minutes!)
Written on: 30/05/2012
Sanstache's insulting response to this review convinced me immediately to decide against buying this machine! I'm looking for a hoover and need a good one but the one I'm replacing doesn't fall over!
Written on: 21/01/2012
With respect it seem's a little more care is needed when it's used, plus a helping of common sense.
Mine has been fine & used correctly, these are of good quality & will last for years, If not miss-used!
Written on: 08/01/2012
At last, I thought I was in some parralel universe, looking at all these wonderous reviews....it is a monster, and because it cost so much I am lumbered with it for a good while. Horrible machine.
Written on: 21/10/2011
totally agree with the above. It is really frustrating trying to use the hose with one foot on the vacuum to keep it upright, also the hose is very not as flexible as previous vacuum's that I have owned such as miele and dyson so not very \"giving\" when using it. Wanted another Miele but they did not make uprights when I bought this 3 years ago but brought one out shortly after - wish I had waited !!!!
written by on 17/07/2011
We have holiday cottages and the cleanliness of them is very important,we allow dogs but also cater for families with small children,so have to remove all traces of hair, which the Sebo does with ease. The hose is great for getting right into awkward edges but the vac does a good job of this anyway, and it doesnt take two seconds to fit back into the body of the machine. The vacuum is so slim it is easy to clean under the beds,it isnt bagless but the bags last for quite a while and are easy to replace. I first came across the Sebo where I worked and was impressed at the build quality, you can tell it is good quality,it is on the heavy side if you need to carry it,not flimsy and light, but glides easily when pushed, it even raises or lowers itself to suit the pile depth of the carpet. After using this machine in one cottage for 5yrs the carpets are still in fantastic condition, there are no crushed pile tracks at high traffic areas and other than spot treating occasionally I have never had to shampoo them. There are two downsides to the machine for my particular situation,it is not as good as my Miele cylinder at vacuuming the solid wood and tiled kitchen floor,and if your rushing it is easy to vac over the cord and the powerful roller with its brushes can damage the cable if not careful. (however this was my fault!)
written by on 28/06/2011
Bought this hoover after it was recommended to me by a salesperson in John Lewis, and reading customer reviews. It is absolutely rubbish on hard floors and I am very disappointed with it. I cannot think of anything positive to say about it at all. Waste of money in my opinion and have resorted to asking for my mum's second hand cylinder hoover, rather than battle on with this machine.
written by on 24/05/2011
This is a very expensive vacuum cleaner which you would expect to have great suction and ease of use, especially after watching their videos. They are a heavy machine without great suction. The hose can pinch the skin with use and cleaner needs to be held when using the hose otherwise it will fall over. My machine does not even pick up my daughter's long hair! Sebo service have been very pleasant but tell me that I must not be using the cleaner correctly! Save your money and buy a cheaper and far more effective Dyson.
Written on: 23/11/2012
My machine does have very good suction, I suggest you need to clean the filters,
also check the bag, suction does fall off if bag is nearly full.
Lastly with respect I’ve yet to see a cheap Dyson, most similar size Dyson’s are over £300 pounds!
Written on: 12/02/2014
I have also been told by Sebo that I have not been using the machine properly. Loads of problems and Sebo have no qualms in suggesting all faults are indeed because of the user ... Don't know how my Vorwek managed to survive my apparent abuse for 22 years! Would never buy Sebo again even if the vacuum was A* now that I've had the displeasure of their customer services. Thank goodness I bought through John Lewis - at least they value their customers. They have compensated me for the bills; new hose, new wiring. Sebo are going to send new fabric cover because they returned it to me today with a slash right down it - incredibly they didn't apologise they just questioned whether I had used a knife to open the box - no I didn't. They used the knife to open the box when I sent it to them!
written by on 22/04/2011
After reading reviews I chose the SEBO X4 and have never looked back. My only gripe after so many years use was that I had to change roller and filters also clean the hose because after so many years use it smelled a bit. A little tip, drop some essental oil on the charcoal filter and a nice smell circulates when you are vacuuming.
written by on 21/03/2011
The only thing I would say against my sebo is that if you use the hose leading away from the back it can fall over if you over stretch it, that said, if you use if fro the front it will just roll towards you (surface permitting). Other than that I have absolutely nothing to say against these machines. Our first one lasted over 10 years before it died, we could have had it repaired but they (Sebo) had an ex-display machine that they offered at a reduced price (but with the same full warranty) and we decided to go for that and kept our old machine for spares. 5 or so years later and suction is still the same. Love it.
written by on 10/02/2011
Have had the same Sebo vacuum cleaner for almost 17yrs! Whilst others were buying a Dyson i went for a Sebo which was a similar price. Durng the first year i had a problem and they came out and fixed NO CHARGE! Have not noticed any lack of suction even as it has got older. This is a great vacuum cleaner for both carpets and hard floors as it automatically adjusts. So value for money, definitely. Would i buy another one? Don't need to!!
written by on 12/01/2011
I had an old Vax (Big orange and black cylinder) for years and it did the job but the Vax went on loan to child moving out and never came back so we bought a Miele two years ago (husbands choice) and very good it was too until same child hoovered out his car full of water with it! So we bought an upright Electrolux Vittessse pet lover for me and a Vax performance cylinder for him. Both have given up the ghost within the last year. Well I don't really like hovering but when I do I want something that works. After looking at the reviews I decided to buy the Sebo automatic X4 extra, it was delivered today and after 30 minutes putting it together I was away. What bliss, something that sucks up dirt, bits of Christmas debris, plastic stuff from grandchildren's toys, black sock fluff imbedded into bedroom carpet, feathers from duster and goes over rugs and hard floors without me having to play around with dials. Wow! I read a review about the weight but it wasn't an issue with me.
written by on 29/12/2010
I asked for this for Xmas and have never before had an upper quality vacum so I am just blown away. The suction power! The sleekness! Light, low and thin. Compressed vacum dirt? With the Hoover, that bagless container would have had to been washed 2 or 3 times already. Long nice cord. The hose is fast to access. Easy to push, no cloud of dust ever, lots of cleaning. Yes! Yes!
written by on 30/11/2010
I've had x3 Dyson's all over the tip wall after a few years and this baby outperforms from the gate! Firstly it clears dust right in the corners from the excellent suctions and on carpet with it's "unique self-levelling" simply wins hands-down - it is a much-better cleaner than the Dyson. It looks boaring but once you've used you'll see the diference, quality and never go away from this model. Some folks rightly winge about it falling over when you use the flexible pipe. Yes - it does but it's still useable and doesn't take-away this cleaners no.1 ranking. FYI: it has a bag but the dirt compression is high-tech and bag-change really isn't an issue. For anyone looking for the best cleaner- I'e used the lot and would strongly recommend this one!
Matt
written by on 28/11/2010
We rate it as 5.0 out of 5.0. We have had our Sebo X4 upright vaccum cleaner for over 10 years, purchased in John Lewis, had to buy dusting brush separately as this became a standard feature after we purchased ours. Really reliable and easy to use. I have the extending hose which means I can clean the stairs without the likelihood of the machine falling over. My parents purchased one after borrowing ours and they have had theirs for 7 years. My sister-in-law has a Sebo X1 - its 12 years old and going strong. You have to remember to service them regularly and hide them from the builders etc (we regularly found ours had been used for collection of their rubbish and resorted to taking it with us when we went out....).
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Kjairey's Response to basilandthyme's Review
Written on: 29/10/2013
Well I have had one for 5 years now and it has performed exceptionally well and our Jack Russell seems to have barbed hairs like a fishhook. It doesn't get them all the hairs out but I wouldn't expect any vacuum cleaner to do that.
The X4 is a quality, well engineered product.
By the way, you don't 'hoover' with a Sebo you vacuum clean!