Halfords Reviews

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Latest Reviews

★☆☆☆☆

“Unbalanced & Off The Track - Halfords Autocentre Llanelli”

Written on: 29/04/2016 by mikevalentine (1 review written)

After a lot of research I decided to use Halfords for my two new front tyres, as opposed to my local tyre specialist, simply because Halfords could get the specific tyres I wanted to fit. I booked through cartyres.com and turned up at my nearest Halfords (27 miles away). The guy on reception was the usual type of grumpy git, he couldn't be bothered to find the wifi code for me so I went off for an hour whilst they fitted my tyres. All done, I collected the car and drove home, sadly with a big… Read Full Review

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★☆☆☆☆

“My Nan always taught me "If you haven't got anything...”

Written on: 16/04/2016 by Walker333 (1 review written)

My Nan always taught me "If you haven't got anything nice to say don't say anything at all"… Read Full Review

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★☆☆☆☆

“Awful experience ”

Written on: 13/04/2016 by Veef13 (1 review written)

Wanted to get a couple of tyres and Halfords had the best price for the ones I wanted. Checked stock online, placed order, booked car in and paid via credit card, money taken immediately. Next day got a call from the fitting centre that tyres were not available, but they did have some equivalents, at £30 more each! Said no thanks and requested a refund, and was told to email customer support to get a refund which was a very weird process but did as requested. It's been two weeks now, of… Read Full Review

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★☆☆☆☆

“Halfords Autocentre Morden - terrible service :-(”

Written on: 04/04/2016 by Rambo333 (1 review written)

I went to Halfords Autocentre for my car service (I have previously alays gone to BMW but thought I'd save a few quid by going to Halfords instead). What a bad mistake! From an initial quote of just over £100 I ended up paying nearly £600. Apparantly my car needed new brake pads, engine cleaning, etc.. Naive that I am I took them at face value and agreed to the work. After paying for the work and going home a few days later I noticed that my car was stuttering when I accelerated. I was away… Read Full Review

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★☆☆☆☆

“Beware Dishonest MOT”

Written on: 01/04/2016 by Philipt469 (1 review written)

Feel totally ripped off by Halfords. Took my car in for an MOT, to be told on collection that they had had to replace two lamps (brake light & indicator) for it to pass, this was not authorised by myself. they simply decided to do this on my behalf, then they cooly announced that the bulbs were £9.99 each £19.98 in total. To be honest I felt I had been railroaded by this point and simply paid to get my car and go. My husband who's an engineer was absolutely horrified who before the MOT had… Read Full Review

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★★★★★

“MOT Ashford Kent branch”

Written on: 30/03/2016 by Martin35 (1 review written)

First time I have used them for an MOT, as it was half price I thought I'd give them ago. In the past I had previously used them (same branch) for new tyres. MOT booked in for 8.30am and was all done by 9.25am, no advisory notices even though I had mentioned that my front brake pads were highlighted as significantly worn by the main dealer when serviced a few months back. They told me looking at the low mileage done since last mot that it's nothing to worry about and would say 75% worn. Best… Read Full Review

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★☆☆☆☆

“Wheel Balancing”

Written on: 26/03/2016 by Darrenh123 (1 review written)

Booked for wheels to be balanced. When booking I was given a selection of available booking times, as I needed my van in the afternoon, I chose 8.30am, I was then asked to pay which I did and the booking was confirmed. As the job should take no longer than an hour and it was booked in for 8.30am I assumed I would complete by mid-morning. This was not the case, it ended up taking them until 16.00 to complete the task. Do not use Halfords, the management are rude and unprofessional and they… Read Full Review

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★☆☆☆☆

“rip off”

Written on: 26/03/2016 by puHicks285 (1 review written)

Charged me for new rear break calipler when i asked for the old one to inspect refused to show me it. And then said i have to pay 48 quid for what i feel is my part. Never ever again will i go to Halfords again. Breaks for life is a lie total job cost me 374 pounds for 2 pads 2 disks and a caliper i never needed… Read Full Review

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★☆☆☆☆

“EAT YOUR MONEY”

Written on: 21/03/2016 by Wooten397 (1 review written)

All I will say that they are very hungry and they will find the faults and they will sell you all the parts hell expensive. More then 5 times expensive compare to market. I have had very bad experience from last 2 MOT visits, first time I thought may be it's just my car but fact is they are terrible and they will make you pay alot of money. I will also say that you should recommend it to someone whom you really don't like and want to see them in pain. JUST AVOID THESE GUYS. … Read Full Review

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★☆☆☆☆

“BEWARE RIP OFF, DECEIT”

Written on: 18/03/2016 by BlueLantern (1 review written)

Booking my car for 2 new tyres Enfield , allocated slot, turned up on day to be informed tyres not there wasted rest of day , when had tyres changed was informed requiring new front brake pads and shoes , not having used my car much since MOT at my own garage due to leg jnjuries this could not be possible as they were in very good condition , quote of nearly £300 i said i would take it to my local garage . Checked Tyres afterwards seen as USED. muddied and appeared used! Disgraceful and also… Read Full Review

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★★★★★

“simply the best”

Written on: 17/03/2016 by jammypot (1 review written)

chuffed with all aspects of customer care they are quick efficient and affordable thank you… Read Full Review

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★★☆☆☆

“Cheap MOT`s”

Written on: 04/03/2016 by suffolk (19 reviews written)

My son regularly visits the Colchester Autocentre to MOT his Punto Passed in 2014 but with advisory, rear brakes unbalanced Passed in 2015 but with advisory, rear brakes unbalanced Passed in 2016 but with advisory Rear Springs require changing Now as a garage mechanic I have checked all these items and they were 100% OK Odd though in 2016, the brakes no longer got a mention but the Springs now appeared. Springs shot on a car that has only done less than 30K is ridiculous Perhaps from their… Read Full Review

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★☆☆☆☆

“I recently took my vehicle to Halfords in Midland Road...”

Written on: 04/03/2016 by McNeillps104 (1 review written)

I recently took my vehicle to Halfords in Midland Road Bedford for a £27.99 MOT Which I booked online.I returned an hour later to be told my vehicle had failed on a faulty brake light and an unsafe tyre.I resolved the bad earth on the brake light myself and took the car to my local tyre garage.As I had suspected,they informed me the tyre was fine.I rebooked a re test with Halfords and requested they show me what was wrong with the tyre.They informed me it was unsafe and hads a lump due to wear… Read Full Review

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★★☆☆☆

“Online Booking Pointless”

Written on: 02/03/2016 by Parkermh329 (1 review written)

I booked online for a brake test at my local Halfords Autocentre (Bicester). On arrival at the confirmed, booked time of 1.30pm I was told that the earliest they could do the test was 3.30pm. When I asked why 1.30pm was showing as free slot online the response was 'I don't do the online bookings'. When I asked how could I know how long I would have to wait when booking an online slot, the response was 'You can't know'. A wasted journey. Their online booking system is worse than useless. Would… Read Full Review

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★☆☆☆☆

“time wasters”

Written on: 28/02/2016 by 480O'Neil (1 review written)

I left my bike for service at Halfords St Albans and I was told that next day somebody will give me a call and tell me what needs to be done. Nobody called me next day so I tried to ring them several times but nobody picked up the phone in bikes department, after multiple attempts and wasting several minutes I gave up and rang them next day late afternoon. This time I was told that somebody will call me back but after waiting for half an hour I decided to rang them again and demanded answer… Read Full Review

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★★☆☆☆

“poor customer service”

Written on: 24/02/2016 by ChanceCombs (1 review written)

Went to Halfords to buy new wiper blade,found the correct one for my car after using their really useful book. Went to pay.Was offered no greeting,was not asked if I wanted blade fitted.The cashier was obviously in a rush to serve me and be somewhere else. Wiper blade does fit but doesn't sit flush to the windscreen so doesn't clear the screen of water.Wasted £15… Read Full Review

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★☆☆☆☆

“MOT with fabricated repair required”

Written on: 18/02/2016 by 85Donaldson (1 review written)

My advised MOT repairs where certainly unexpected and fabricated! I went for an MOT at Halfords Autocare Park Royal. I wasn't expecting it to fail as I had the car checked over prior to being tested. So car arrived checked in on time, an hour later I was given the results. Handbrake failed! I asked for more details to the issue and was told needs a slight adjustment or its just cold. I would be required to rebook and have it repaired, I went ahead and rebooked. I asked for the paper work to be… Read Full Review

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★☆☆☆☆

“RIP OFF”

Written on: 16/02/2016 by FrancymcC (1 review written)

I took my van in to get the alternator changed in Banbury autocentre. I was charged over £420. This was an expensive price and they could not provide me with a breakdown of parts and labour. After various e-mails to a manager I was told they charge labour at £88 an hour. Do not use this garage as they will rip you off. Priced another small local garage in the area and could have got the job done for £190 cheaper!!! Please learn from my mistake… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 16/02/2016 by Victoriaf320 (1 review written)

My car needed work completing and while it was in, Halfords phoned me to advise my front brake disc and pads needed replacing and this would cost me a further £236. I decided not to have this work completing due to the cost. I was then told this was marked as a red and what would happen if I did not get this done. This made me think my car was unsafe to drive. I was told my car was up on the ramps and ready for all the work to be done (very pushy). I asked for a breakdown of cost of… Read Full Review

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★☆☆☆☆

“Horrific and shouldn't be allowed near a wheelbarrow ”

Written on: 10/02/2016 by ShylaSnow (1 review written)

I would not allow halfords now anywhere near my bike, let alone my car again. They assumed that they could pull the wool over my eyes claiming that I needed new brakes at a cost of £700 in order to get an mot. As it turned out it had already passed its mot and they were merely fishing for more work. They also claimed that the lightbulb, fitted by their other store earlier in the day wasn't working so charged me for that as well. I will never set foot in halfords again. They lied to me and… Read Full Review

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