Halfords Reviews

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Halfords

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Latest Reviews

★★★★☆

“Good Customer Service ”

Written on: 27/01/2015 by EmilioHensen95 (4 reviews written)

Halfords has loads of negative reviews on this site, but my experience with them has been nice. I noticed rust forming underneath the paint of my tool cabinets and upon a closer look, I found out that the inside interior hadn’t been completely painted. According to Halfords, the tool cabinet has a lifetime guarantee as long as it was not misused, but they would have to inspect it. I expected a simple brush off, but the staff replaced my cabinet with a new one! Great customer service! … Read Full Review

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★★★★☆

“fitted my number plates to my car for me”

Written on: 27/01/2015 by edwardgolding (2 reviews written)

quick and easy job fitting my new private plate to my car. i know its an easy job but when you are getting a little older it can be fiddly. thanks to the helpful member of staff… Read Full Review

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★☆☆☆☆

“Halfords auto centres (garage) totally useless!!!”

Written on: 25/01/2015 by ndNoonan1993 (1 review written)

Took my car to a halfords autocentre repair garage in bletchley , Milton Keynes, and they were totally useless ! Basicly couldn't be bothered with answering any questions and they just had that " can't be bothered to look at your car attitude" Anyway I left it with them to look at the gearbox, then 3 days later they rang and said they do t have the correct tools to even check what the problem was, anyway I went to collect my car and noticed it had 25 miles put on it even though they tried… Read Full Review

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★☆☆☆☆

“Tried to massively overcharge ”

Written on: 25/01/2015 by Tiara11 (1 review written)

The expansion tank on my girlfriends Ford Focus developed a crack. I couldn't be bothered to fix it for her, and took it into halfords for a quote.. £285!!! Ridiculous. In the end i bought an expansion tank off of euro parts for £35 and fitted it myself in about 15 minutes. That work should have cost no more than 60 quid at a garage. Maybe its because a young girl took it in. Or maybe they think we're stupid. … Read Full Review

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★☆☆☆☆

“Halfords harrow customer service sucks”

Written on: 25/01/2015 by Sweeneygx438 (1 review written)

I had a horrible time last week at Halfords Harrow centre. I would never recommend this place. The manager single handedly brought the whole brand to its knees. Apalling. … Read Full Review

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★★★★★

“Audi Touch Up Paint”

Written on: 23/01/2015 by Mercedes21 (1 review written)

Today I went to Halfords in Cumbernauld to have touch up paint mixed. Iain could not have been more helpful or courteous and I am very impressed by the excellent service. I would certainly recommend Halfords for this service… Read Full Review

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★★★★☆

“Dependable Customer Services!”

Written on: 23/01/2015 by JaredWalters353 (5 reviews written)

Everyone loves using a business with effective and dependable customer service and so do I. Good thing I choose Halfords as my vehicle equipment provider. With this company, I can guarantee that all of my auto care needs are well covered. I do not have issues upon the installation of the car seat I purchased from them with their 24/7 friendly customer services! … Read Full Review

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★☆☆☆☆

“Disgrace”

Written on: 23/01/2015

IN summary: 4 days to do one repair. Repeatedly lied to, fobbed off, phonecalls not returned, no communication between staff meant when the manager wasn't in no-one else knew what the status of my car was. I was expected to take car away in a condition not fit for driving, had to argue to get the to look at it again and correct their mistake, no apology. Key fob broken. absolute disgrace, never ever entrust my car with them again… Read Full Review

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★☆☆☆☆

“first and last time”

Written on: 22/01/2015 by Kailee226 (1 review written)

booked hy 06 astra in for m o t .at 10.45 am ,they told me it had failed on a broken anti roll bar rubber, and an insecure headlamp ,told me they had to replace headlamp, bill for £208, was on way to pick up car and,got a call telling me the car would not be ready today this was at 5pm, told em needed car for next day and they gave me there best excuses , which i told em i was not interested in and needed my car tonight! even said they cant issue m o ts after 5.30 turns out thats when they… Read Full Review

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★☆☆☆☆

“Halfords Keighley damaged my vehicle”

Written on: 22/01/2015 by Duckworthvu372 (1 review written)

My Honda CR-V has served flawlessly and I have received over 42 mpg as the user manual states. On afternoon the rear breaks started to make noise and I took my Honda to Halfords in Keighley, as they were close and I thought I would save money. Got the car back two days later, with nearly £600 bill. I was told that I should not break hard and there would be a quite bad smell in the beginning. Well, the car really have now a really awkward smell coming from rear breaks, but there is also a… Read Full Review

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★☆☆☆☆

“Halfords Harrow - Horrible place to take your vehicle”

Written on: 22/01/2015 by EmeliaLeonard463 (1 review written)

Unpolite staff. Specially store Manager was very very RUDE. First of all, Halfords should train its staff on how to speak and listen to customers. Such a bad experience, complete waste of time and energy. Will NEVER visit Halfords Harrow again… Read Full Review

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★★★★☆

“Great Place to Work With!”

Written on: 21/01/2015 by ErikBacon87 (5 reviews written)

As a consumer, it is just normal for me to carefully consider the company that I intend to work with and I just found the best one. I purchased a piece of vehicle equipment from the company and found it very cost effective and useful. Another thing I love about Halfords is the fact that they assign friendly and skilled customer representatives upon giving my enquiries… Read Full Review

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★☆☆☆☆

“halfords Castleford damaged my vehicle ”

Written on: 18/01/2015

terrible service. went in for bearings fitting, which they fixed although while there damaged window. supposedly fixed this (costing us over 100 pound) and had to take it back as not fitted correctly while back at garage the "mechanic" shattered the window. I watched this happen as and it shattered on the floor the other "mechanics" laughed and cheered, apparently happy he had damaged a customers car. they had to get a window fitter in to fit the new one in. took 3 days in all. no… Read Full Review

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★☆☆☆☆

“Dangerous!”

Written on: 17/01/2015 by MaddisonDeeley (1 review written)

so after five weeks of car problems and failures of autocenter in Norwich, yesterday I had a break failure. The AA said I was lucky and the failure was due to the works halfords had done on the car. Please please do not take your car to halfords. I'm now concerned about the state my car will be returned in. On top of this I made a complaint in December and have had no response. I've had a lucky escape this time but who knows what could of happened!!… Read Full Review

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★★★★★

“Excellent service. tThe fitter at stockport manchester...”

Written on: 17/01/2015 by Jenjenkittikins (1 review written)

Excellent service. tThe fitter at stockport manchester rd who fitted my beetle with a new Bluetooth stereo system could not have been more helpful.. he spent extra time explaining the system to me very clearly! Very pleased and impressed. Thank you… Read Full Review

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★★☆☆☆

“Poor service!”

Written on: 16/01/2015 by DaltonRollison39 (5 reviews written)

Once I went to get the clutch plates replaced. But even after 8 hours they had not even checked the conditions. Once I urged, some untrained ‘technician’ came to me and billed me for replacing break pads!… Read Full Review

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★★★★☆

“Great Products, Great Company!”

Written on: 15/01/2015 by TerryCollins351 (3 reviews written)

Upon my utilization of the product and services of Halfords, I knew that it will be worthwhile, as I have already tried and tested it for several years. Their auto care equipment and services have proved to be the main evidence for their efficiency. They show me and let me choose from their extensive and varied range of products. They intend to take the hassle out of their customersí lives, while maintaining and developing their service advantage… Read Full Review

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★★★★★

“Please replace these wipers!”

Written on: 15/01/2015 by Hoffman494 (1 review written)

I have not used this service before but was very impressed by it! It was quick and efficient, I didn't wait at all, by the time I had paid,the wipers had been changed! The person who changed them was friendly and cheerful. I would definitely recommend this to friends and family… Read Full Review

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★★★★★

“Two bulbs”

Written on: 14/01/2015 by Hackett371 (1 review written)

One man selected bulbs withing seconds then another man happily changed the bulb overcoming the small working space with ease. The fitter was excellent !… Read Full Review

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★☆☆☆☆

“bulb change”

Written on: 14/01/2015 by 309Kendall (1 review written)

I popped into the longwell green branch to ask for a headlight bulb change. I was informed that they do normally do this but didn't have enough available to carry out the task. He then went on to clean the shop Windows. Won't bother to try there in the future… Read Full Review

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