Halfords Reviews

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Halfords

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Latest Reviews

★★☆☆☆

“Replace everything they can”

Written on: 28/07/2014 by 72Aguirre (1 review written)

Went for a free exhaust check as I have noticed it started blowing not long ago.They found the hole straight away, because it was in the cheapest exhaust part they started making stuff up trying to convince me to replace the complete set!They are afraid to do any hard work - there is a bit of rust, big thing! They have no idea what they are doing looking for the easy job. I will never let them do any work to my car as they aren't real mechanics! Manchester Openshaw branch… Read Full Review

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★☆☆☆☆

“Halfords Autocentre Pontypridd”

Written on: 22/07/2014 by wales1975 (1 review written)

Took my car in for a fuel plus service and free safety check. It took 3 hours to complete. The safety report was horrifying, over £850 of repairs needed! 4 new tyres, new suspension arms, brake discs,new bulbs and wheel allignment needed. I took the car for a second opinion at an independent garage. The report from Halfords was rubbished. Only one tyre needed changing due to a small crack on the side wall, all the other tyres had at least 4mm left on them. Brake discs were fine and pads… Read Full Review

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★☆☆☆☆

“Cycle cassette replacement”

Written on: 21/07/2014 by Kierra1985 (1 review written)

I put my wheel in 4 days ago to Halfords Paisley to have the cassette replaced (had bought a new one)because I did not have the strength to remove the old one even with the correct tools. I was told it would be done in two days. Went back in 4 days - still not done - told the guy who did them was off - no apology - very surly service.in just took the wheel back. This terrible service is in marked contrast to very good service I have had recently at Halfords Braehead and Greenock… Read Full Review

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★☆☆☆☆

“Poor Customer Service”

Written on: 20/07/2014 by Dante1978 (1 review written)

I needed to order some parts for my bike, but not having too much knowledge of the specifics I decided to visit the store and speak to one of the bike mechanics. As I work close to the Swansea store I thought it would be ideal for dropping bike off. I had already decided what I thought I needed and the mechanic agreed and advised I ordered them myself online as things don't tend to come in as quick if the store orders them for you, I wanted the store to fit the parts to my bike also, but I… Read Full Review

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★☆☆☆☆

“no customer focus”

Written on: 20/07/2014 by Willoughby26 (1 review written)

took my new MTB Boardman pro for its 6 week service, only to be told by the assistant manager that this could take 48 hrs to complete, quoting Halfords website repairs timescales. told him it was only the gears that needed adjustment, but he could not fit this 5 minute job in, so i have to make another round trip. WELL DONE HALFORDS… Read Full Review

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★☆☆☆☆

“ware halfords”

Written on: 19/07/2014 by 189McCollum (1 review written)

Car went in for service came out with deformed door seal due to them not understanding car jacking points. Went in second time for break disc replacement they manually forced the electric handbrake off and ruined the calipers… Read Full Review

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★☆☆☆☆

“Bikes from Halfords (Hull)”

Written on: 14/07/2014 by NathanielDavidson (1 review written)

Never placed a review before! After picking up a new bike from the Hull (St Andrews) store I would advise anybody against buying a bike from this store. Whilst the staff are friendly (even when giving a full refund) they seem unable to actually set-up a bike correctly. At collection it did not work (they had to strip another bike while I waited). Then after a short ride it was clear both front and back brakes (hydraulic discs) were rubbing and more importantly it would not stay in gear as it… Read Full Review

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★☆☆☆☆

“Competely and utterly hopeless. Please don't use them!”

Written on: 12/07/2014 by loulou001 (1 review written)

I took my car to HALFORDS WARRINGTON for the cambelt and water pump to be changed. At a cost of over £300. Two months later I had to be towed home as the water pump had a bolt loose and the standard of parts used was 'inferior'. I have been recommended to report them to Trading Standards. I contacted their customer service and despite numberous phone calls and emails no-one has called me back. AVOID AT ALL COST!!… Read Full Review

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★☆☆☆☆

“Halfords Kingston crashed my car! ”

Written on: 10/07/2014

Took my car in for a service to Halfords Kingston who managed to crash it - causing 1000s of pounds of damage! And I still have to pay for the service! Customers beware- your car could come out far worse than it went in!… Read Full Review

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★☆☆☆☆

“bad service. Halfords Autocenter Finchley N3”

Written on: 09/07/2014 by JovaniHull28 (1 review written)

fiat 500 needed a new radiator and a fan radiator, paid in total £380.18. I noticed the warning light is on, I mentioned this to one of the mechanics I was told the car needs servicing. I informed them the car was serviced few months back and the computer is telling you that the next service is not due until 8000 miles. they wanted us to pay another £200 for servicing unbelievable. luckily for us the car computer system was tell them what was wrong with the car, they had forgotten to… Read Full Review

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★★★★★

“Don't know why there are all the bad reviews?”

Written on: 08/07/2014 by martyn1650 (1 review written)

Well what can I say......I usually use MOTest, but thought I would give the Halfords half price offer ago. Then I read the reviews and was dreading it!!!! Had already booked and paid so to late. I knew that the wipers were gonna get picked up but thought what the hell. Took it in and despite being busy my car was taken in at the correct time and I was invited to view the MOT and given a coffee whilst they commenced. They picked up one wiper blade and replaced them there and then with new ones… Read Full Review

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★☆☆☆☆

“Commission”

Written on: 08/07/2014 by parika (1 review written)

People of UK should be aware Halfords service centre staff are on commission on sales. I do not use Halfords, but because of branding and advertising my grown up but inexperienced children use this company for service in spite of my warnings. Recently Halfords failed my daughter’s car for mot because of alleged damaged tyres, I took the car to two independent tyre fitters and after inspection they informed me that the tyres were perfectly legal for MOT. Halfords quoted my daughter double the… Read Full Review

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★☆☆☆☆

“IF YOU WANT DIE, then use Halfords!”

Written on: 05/07/2014 by Last1ride (1 review written)

I been sent by AA Breakdown to Halford garage in Watlington road, oxford. For suspension spring change. This HALFORD HELL GARAGE didn't fix properly, within 2 days the suspension spring broken on motorway, I was lucky to be live, I called the garage spoken to Mark, OMG this person didn't offer any help or service, mark said just come and we take a look when we're free. Never mention are you alright. Halford charge me inc parts and labour £460 and BMW garage will charge £470 inc parts. Now I… Read Full Review

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★★★★★

“Excellent service from Halfords Hendon”

Written on: 02/07/2014 by sharano1 (1 review written)

After another visit to Halfords today, I decided to write my first review. I have visited this store on many occasions as you can imagine most visits consist of new brake lights , windscreen wipers ,car batteries and all needing fitted I cant imagine how we would cope without Halfords fitting service . We have had many different makes of cars over the years they seem to stock most parts or are able to order and fit them The staff are so friendly and very competent at their jobs I have… Read Full Review

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★☆☆☆☆

“Lazy and couldn't care less - won't ever go back to...”

Written on: 29/06/2014 by TopCat9975 (1 review written)

My partner and I were up in Nottingham for a weekend from London and started hearing dragging, scraping noises whilst driving the car (Renault Megane coupe). It was getting worse so Saturday evening started to google places we could take it on Sunday to get checked as it seemed brake related and we didn't feel safe driving it all the way home. There were limited places open as it was Sunday so largely on reputation, we picked Halfords Autocentre, plus they do brake checks and usually have spare… Read Full Review

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★☆☆☆☆

“Advised to replace parts that were brand new.”

Written on: 28/06/2014 by saBlair128 (1 review written)

Aircon service. They advised me to replace pollen filter without even looking at it, filter was replaced 2 days earlier by me. Also measured my tyres thread depth as 6mm and it was in fact 8mm brand new tyres fitted 1 day earlier. It shows that they are trained to find non existing faults to make money. Aircon works fine after service… Read Full Review

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★☆☆☆☆

“I received an e.mail from Halfords Autocentres...”

Written on: 24/06/2014 by Yaledoorvictim (1 review written)

I received an e.mail from Halfords Autocentres offering me 3 "deals". one was for an air conditioning service fora reduced price of around £45. Another was for a FREE air conditioning diagnostic check. As I'm not sure if my air conditioning is work as well as it used to, I thought a free check would be ideal. I guessed that If there was something wrong, I'd probably have to pay full price for the repair. I made an appointment and took my car along, ready for a 30 -60 minute wait whilst the… Read Full Review

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★☆☆☆☆

“Unreliable!”

Written on: 24/06/2014 by TheodoreOlson199 (1 review written)

Had car serviced and MOT, since then, wing mirror not working properly. First call and they pretended initially bad connection and hung up. When finally managed to get car back in, said no owner's car manual when they could have asked. Bought new tyre with them but pressure never been right since as well and they cannot detect fault… Read Full Review

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★☆☆☆☆

“MOT check ok, after service trerrible”

Written on: 24/06/2014 by stoopid_loopid (1 review written)

I booked in for an MOT online as mine was due, staff were helpful until i needed extra work doing to pass. F o/s brake line corrosion, was quoted 'by the end of the day' on Monday morning & as i need my car for work i agreed because they aren't the cheapest. Tuesday morning,i called expecting it ready - not even started. The manager didn't even know anything about it, or my car, then quoted me as fully paid which it wasn't, then the wrong price. I'm very unhappy and when i collect my car… Read Full Review

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★★☆☆☆

“not Happy”

Written on: 23/06/2014 by lorih (1 review written)

I took my MGF for Mot i was told i needed new brake discs pads and callipers and the price was going to be £370.00 which i declined.. i decided to go too another 2 local well known garages to try to get it done for less money and both garages told me that the callipers are fine and definatley dont need doing i had the discs and pads done and my car now has an MOT I am really upset that woman can be ripped off by garages in this day and age i wont be going back and ill make sure i share this… Read Full Review

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