Furn-On Reviews - www.furn-on.com

★★★★☆
4.1 / 5
139
84% of users recommend this
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Latest Reviews

★★★★★

“well priced, good service”

Written on: 10/06/2016 by SHutch (1 review written)

After seeing some items of furniture at a high street retailer, we found them at a significantly discounted price on the Furn-On website. Website is well laid out and easy to navigate. As we were still decorating we requested a date after which we could accept delivery. We were called within a couple of days of this date and the courier delivered in the evening, ensuring I was available after work. Items were securely packaged. I wouldn't hesitate to use the company again… Read Full Review

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★★★★★

“Fantastic”

Written on: 10/06/2016 by Alyson_D (1 review written)

I ordered a TV unit I'd seen online, and Furn-On were the cheapest place I'd found the one I liked. They offered free next day delivery, and elivered to my Mum's address for me as I work during the day. The unit is gorgeous, exactly what I wanted, and excellent quality. I will definitely us Furn-On again when I need something else, very happy… Read Full Review

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★☆☆☆☆

“Avoid at any cost ”

Written on: 01/05/2016 by Tony164 (1 review written)

Wrong table delivered - over a week later nothing was done to resolve problem First of all, let me comment on some previous reviews - it seems that they always try to suggest "faster" option with one man delivery on a pallet. And of course, everybody falls into it after waiting for god knows how long for their delivery. Usual phone call with information "we can get this to you after tomorrow but on a pallet, otherwise it will be next week". You end up then with pallet left on your doorstep… Read Full Review

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★★★★★

“Superb service good quality!”

Written on: 30/10/2015 by Anniefru (1 review written)

The glass dining set with 4 chairs arrived today in France. The delivery man was on time helpful and polite. The furniture is of high quality and looks fabulous. The staff at Furn on were pleasant helpful and dealt with emails promptly. We would not hessitate to recommended the company. They have an enormous choice of designs and although ordered online it may with our expectations. Customers have more designs to chose from than most department stores. We were given a choice of delivery… Read Full Review

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★★★★☆

“Very good quality and service ”

Written on: 24/10/2015 by Dulcef275 (1 review written)

Delighted with table we ordered, good quality and delivered very quickly and well packaged. Read some negative reviews but my experience was very good and would certainly use again, well done… Read Full Review

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★★★★★

“We ordered several items in the Hartford Country Oak...”

Written on: 16/10/2015 by derlyn (1 review written)

We ordered several items in the Hartford Country Oak furniture. We changed a couple of items before delivery and the staff were very patient and dealt with our issues in a warm and friendly manner. Everything arrived within the allotted time and all in perfect condition. We were very sceptical ordering from the Internet but I would definitely use this company again. Well done furn on. … Read Full Review

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★★★★☆

“Good value and service”

Written on: 16/10/2015 by gcCruz1987 (1 review written)

I found a chest of drawers to match some furniture I already had. When I rang to enquire when delivery would be, the member of staff was very couteous. I received a call to confirm the delivery day, although I wasn't given a time. That didn't really matter as I was in all day but I could probably have checked with the carrier if I had needed to know. The item was delivered by a lady on her own. The item was in good order. Very pleased, and would use this company again but would probably… Read Full Review

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★★☆☆☆

“Order delivered incomplete with no communication after”

Written on: 15/10/2015 by GabrielleHarvey1958 (1 review written)

I ordered 3 tables. 2 were delivered as planned last week. There is no sign of the 3 rd. to date I have had no response to my queries from Furn on or from the delivery company. How to proceed?… Read Full Review

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★★★★☆

“Good Service, Good Price”

Written on: 10/10/2015

Only problem was communication - unfortunately emails were sent straight to junk mail, but once we sorted it - all was well… Read Full Review

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★★★★★

“White gloss tables”

Written on: 21/09/2015 by Granualesisgreat (1 review written)

Just purchased a lamp and coffee table from furn on. From first point of contact to delivery of tables the company and people within company did exactly as they promised to,an absolute delightful customer experience. Would highly recommend this company and will be a returning customer in the future. … Read Full Review

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★★★★☆

“Hanover Xantos glass dinning table”

Written on: 17/09/2015 by Philmthomas (1 review written)

Order placed on Monday and was delivered on Thursday as promised between 8 am and 11 am , fantastic service ......delivery guys were polite and courteous , table was a bit tricky to assemble and I am pretty good at assembling things normally but once finished it looks superb and is of decent quality and very sturdy . Will definitely use Furn on again… Read Full Review

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★★★☆☆

“Glass dining table & chairs”

Written on: 15/09/2015 by Juliebops (1 review written)

I had to chase delivery of the goods. They finally arrived 10 days later than estimated due to carriers not collecting the items from Furn On. When they did arrive, one box was completely open & damaged, but luckily none of the contents were damaged. You definitely need to change your carriers. Assembly was reasonably easy, but would have been helpful if the chairs had been pre-drilled or had pilot holes to save me trying to force screws into the wood. Average goods, average service… Read Full Review

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★★★★★

“Small dining table and chairs ”

Written on: 15/09/2015 by Davidess (3 reviews written)

I queried the the degree of self assembly of this and got a prompt and accurate reply. A little over the stated delivery period but good communication. Delivery men polite and efficient. The glass table was easy to assemble and the chairs came ready assembled, all set up and ready to use in about 10 minutes… Read Full Review

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★★★★☆

“Very happy with purchase of CD cabinet”

Written on: 05/09/2015 by Wootenha54 (1 review written)

Cabinet is good quality and very sturdy. Delivery was speedy. Only disappointment was the handling by the courier as the packaging came damaged, but the cabinet was not marked… Read Full Review

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★★★★☆

“Good value”

Written on: 25/08/2015 by anmunro (1 review written)

Ordered Hanover dark half-moon dining set. Very happy with product, exactly as advertised, nice looking solid wood table and chairs. Delivery was on time, slight issue with driver not able to find our address - we had to direct him via a phone call to our street. I thought a satnav or map of the area would be a prerequisite for a delivery van, but apparently not.... The product was well packaged. The chairs arrived ready assembled. The table was an easy self assembly, although I'm glad it… Read Full Review

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★★★☆☆

“I've seen better”

Written on: 23/07/2015 by Cgray1989 (1 review written)

Wine cabinet was nice looking instructions where very confusing and parts of the pieces never had the holes drilled through - not one for sending stuff back but wing be using or recommending anytime soon… Read Full Review

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★★☆☆☆

“Dreadful communication”

Written on: 23/07/2015 by McDowell490 (1 review written)

Ordered bedroom furniture from here and spent around £150. I had to PROMPT them for a invoice. I also had to prompt them for when they were delivering the product. Once I got the phone call (a week later than they originally said) it was the day before THEY planned to deliver it and phoned me to TELL me that they were delivering it then, not if it was suitable. Once I got the delivery it was left at the bottom of our apartment building and I had to take it up stairs. I have ordered from… Read Full Review

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★★★★★

“Love it ”

Written on: 29/06/2015 by Sanai362 (1 review written)

Lovely bit of furniture look lovely in my frontroom… Read Full Review

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★★★★☆

“Julia Sliding Door Wardrobe”

Written on: 19/06/2015 by King128 (1 review written)

The product arrived in good time, instructions easy, when built very good on the eye. To be careful when building, as can get chipped or damaged very easily. We adapted the wardrobe, add additional hanging rails and added our own drawers, but then we had to add measure to stabilise/sturdy to wardrobe. All in all very pleased with the product, however did find the tracks should be glued in, as they were dropping out on each end at the top of the doors after installed. Would definitely recommend… Read Full Review

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★★★★★

“Very Pleased”

Written on: 29/05/2015 by Jaxsonq357 (1 review written)

Having seen the high gloss bookcase on the Ebay website, the picture looked fabulous and just what I was looking for having been extensively looking for sometime. I rang the company to be sure of what I was getting and that there would be no mistakes. I was told the bookcase would come flat packed which I suppose most things are these days and that it would arrive in around 2 weeks. I have to say everything was exactly as I was told, it arrived within 2 weeks, the haulage company were… Read Full Review

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