Furn-On Reviews - www.furn-on.com

★★★★☆
4.2 / 5
85% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★☆☆

“Poor logistics, but at least respectful customer service!”

Written on: 25/07/2014 by Baileyh52 (1 review written)

I've been setting up my new house so have been dealing with loads of furniture companies - and what a pain they usually are. The only thing I can say about Furn-On is that although they are no better than those furniture companies in terms of organising delivery of your furniture, they are at least more respectful over the phone! I ordered a sideboard which should have been delivered within a week as per Furn-On's initial promise. The first problem was that on credit, they would not deliver… Read Full Review

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★★★★☆

“Good service”

Written on: 19/06/2014 by Karleek62 (1 review written)

A good web-site, easy to use. Had just what I was looking for, a small table and 2 chairs . Goods delivered within the set time-scale, well packaged and easy to assemble. Quality good at the modest price. Advised of delivery date by telephone. Very satisfied with the product and the standard of service received. There was nothing not to like about my dealings with the firm… Read Full Review

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★★☆☆☆

“Delivery took a long time. ”

Written on: 19/06/2014 by GracelynYates (1 review written)

I ordered 4 black table chairs. Chairs out of stock. I had to pay 20 pounds for other chairs that were in stock. Waited over 1 month for chairs to be delivered. On confirmation order told We're pleased to update you that we have despatched your furniture and it is now with a courier for delivery. Your order is being delivered on an overnight service with XDP and will be delivered as discussed over the telephone. We request that you inspect the exterior of the boxes to ensure there is no… Read Full Review

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★★★★★

“Delivered as advertised”

Written on: 09/05/2014 by Rhett219 (1 review written)

I found the exact bar stool I was looking for and though I had to call them to confirm that delivery would be free and next day thats exactly what happened. Well done!… Read Full Review

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★☆☆☆☆

“DO NOT USE!!”

Written on: 03/04/2014 by theplayking (1 review written)

Complete rip off company. Sold me 500 chairs and 125 tables for use in my children's play centre. After just one month the chairs starting breaking while people were sat on them, causing the customers to fall to the floor. Furn-on took absolutely no responsibility and tried telling me that the sets were for domestic use only! For a start I was advised they would be perfect for my play centre and secondly who buys that many products for domestic use? My insurance company made me remove all the… Read Full Review

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★☆☆☆☆

“Do not give them your money.”

Written on: 27/03/2014 by 499McKnight (1 review written)

We ordered our sofa suite in January and are still waiting for the correct sofas at the end of the March. We first received our sofas at the beginning of Feb, one was the wrong colour and one was broken. We applied for a refund on the 5th and the 11th of February. After no contact, apart from passing the blame to the courier company, we still have no sofas. DO NOT give this company your money. They lie to get you off the phone. The staff are dismissive and use one line to answer… Read Full Review

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★★★★★

“dining table and chairs.”

Written on: 16/11/2013

delivered on time, polite driver,furniture packed very well,dining table and chairs very high standard.Well satisfied thank you furn-on… Read Full Review

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★★★★★

“Walnut Book Case”

Written on: 07/11/2013

Fantastic service, price matched another company with no arguments, fast a swift transaction with good delivery. Excellent product that is well made, stylish and great quality. I also brought the desk and filing cabinet a few months ago with the same service… Read Full Review

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★☆☆☆☆

“report on three two one suite ”

Written on: 02/11/2013

I would not recommend this suite to anyone because one week after arrival the two seater arm began to crack. Then within a couple of months i noticed a nail sticking out of the three seaters inside arm. When i called them about this i was told i had to send photos by email of this after a couple of rounds of snaps until they were satisfied i was given two choices i could either bubble wrap the three seater for collection to replace it at my cost or accept a cash small payment to get it… Read Full Review

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★★★★☆

“Great fuss-free service”

Written on: 30/10/2013

The website was clear and easy to use and the item I ordered was delivered 16days after ordering. My invoice had said it would be delivered in 14 days but that was the only niggle in the process. The item was exactly as described and, having compared the price with other sites selling the same article, it compared very favourably. The product is good quality and looks terrific. I would definitely use this supplier again… Read Full Review

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★★★★★

“Reliable ,Accurate ,Prompt ..Fantastic !!”

Written on: 28/10/2013 by yb450782d (1 review written)

After being disappointed four times by other suppliers ,i contacted Furn-On, who were very helpful and were able to supply my Table and chairs, kept me informed of my delivery date and the items turned up on time ..i will be dealing with this company again that's for sure… Read Full Review

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★★★★☆

“Happy”

Written on: 27/09/2013

Good overall service from start to finish and I'm very happy with my new kitchen table and chairs… Read Full Review

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★★★★★

“Great product and great service.”

Written on: 23/09/2013

These cabinets arrived very quickly and I was informed by phone when they would be delivered. They are just what I wanted and are of a good sturdy quality (except for the tiny handles which I will replace with larger ones) I am very pleased with this purchase, delivery and service and highly recommend… Read Full Review

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★★★★★

“comfy sofa”

Written on: 18/09/2013

brilliant service from ordering to delivery and the sofa is well worth the money have told family and friend about them… Read Full Review

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★★★★★

“1st Class experience!!!”

Written on: 16/09/2013 by Fionawatt (1 review written)

What a pleasure to deal with all at Furn-On. Right from the very 1st call to place my order, the advisor was such a help. The bed I wanted couldn't be delivered for 1 week but she went out of her way to see if they could deliver it earlier, which they could at an extra charge which I would have been happy to pay if I was in dire need, as it was I wasn't so was happy to wait the few extra days and save on delivery charge. My bed was duly delivered on the day allocated and the delivery men had… Read Full Review

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★★★☆☆

“Piza Glass dining table + 4 chairs”

Written on: 13/09/2013 by Sheila.J (1 review written)

I was very pleased with the service they were very clear & prompt with delivery. The table & chairs are same as in the picture I saw however! I'm disappointed with the quality of the glass its strong thick glass but when you get the light on it there are a lot of floors that won't clean off,The chairs are very comfortable. I know it wasn't expensive but had I known I would have paid more for better quality glass… Read Full Review

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★★★☆☆

“Good value but slow”

Written on: 09/09/2013 by gb85 (1 review written)

Price of product was excellent, the cheapest I'd found on the web by far. Unfortunately the delivery was slow though at 10 days… Read Full Review

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★★★★★

“SATISFIED”

Written on: 27/08/2013 by kathychuckles (1 review written)

I HAD BEEN LOOKING FOR A NEST OF TABLES FOR MONTHS AND SPOTTING A SET OF BLACK TABLES ON THE FURN-ON WEBSITE. THE WHOLE BUYING EXPERIENCE WAS PAINLESS, THE TRANSACTION STRAIGHTFORWARD AND THE COMMUNICATION WAS WONDERFUL. THE GOODS WERE DELIVERED PROMPTLY AND ON TIME AND THE STAFF I DEALT WITH WERE VERY PLEASANT AND HELPFUL. I CERTAINLY WOULD NOT HESITATE TO USE FURN-ON IN THE FUTURE!… Read Full Review

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★★☆☆☆

“Poor quality goods”

Written on: 27/08/2013 by Carol48 (1 review written)

Nest of tables very poor quality need to consider stopping using suppliers… Read Full Review

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★★★★★

“I was a bit wary of ordering online but was really...”

Written on: 20/08/2013 by lythande (1 review written)

I was a bit wary of ordering online but was really impressed with my display unit when it arrived. It shows off my dragons beautifully, thank you!… Read Full Review

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