Pharmacy2U www.pharmacy2u.co.uk Reviews
Latest Reviews
★☆☆☆☆
“Next Day Delivery! Yeah Right!!”
Written on: 26/03/2013 by numptytumpty
Ordered an item on Friday afternoon, before 4 PM as there delivery terms and conditions dictate. Expected delivery on the Monday following. No show.......order status.....NEW. Sent an email to complain and to ask for a refund of at the next day delivery charge. They sent me a 'copy' of an email they 'sent' to me telling me my item was posted out on the Monday for 'Next Day' delivery today. Still no show! What a bunch of buffoons! Wished I had read these reviews before ordering. Zoom... (read more)
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★☆☆☆☆
“Pharmk290”
Written on: 15/03/2013
Hello! badbbgk interesting badbbgk site! I'm really like it! Very, very badbbgk good! (read more)
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★☆☆☆☆
“Pharmf991”
Written on: 15/03/2013
Hello! dabdeeb interesting dabdeeb site! I'm really like it! Very, very dabdeeb good! (read more)
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★☆☆☆☆
“Pharmd936”
Written on: 15/03/2013
Hello! ggeagfd interesting ggeagfd site! I'm really like it! Very, very ggeagfd good! (read more)
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★★☆☆☆
“not worth a penny”
Written on: 14/01/2013
When you have no prescription you can receive advice from one of their online doctors, which costs £25. There advice, is less helpful than the free advice you can get from a local pharmacy.
The doctor only wrote about 10 words basically "Take some paracetamol and if your condition gets worse see your local GP" thats what I paid £25 for. I Explained in the questionaire completed that I had a severe chest infection, which was not improving. The reason I used them was to get back to work...
(read more)
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Julianeharrison's Comment
Written on: 25/01/2013
I am sorry that you did not find the service helpful. I have spoken to the Dr and he has advised that it simply was not clinically safe to treat you, and that has to be the first consideration. He gave the advice that was safest for you. I can see however that you do not see that what has been offered is value for money, so please contact us and we will provide a full refund.
Pharmacy2U Customer Service,
0845 803 9033, customercare@pharmacy2u.co.uk
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Christian69's Comment
Written on: 20/02/2013
update
Have now recieved a full refund from pharmacy2u and would like to add that there customer support are quick to address any issues. Would be hesitant to use their service in the future unless they change their policy to only charge when a prescription is issued.
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★☆☆☆☆
“Absolute crooks!”
Written on: 11/12/2012
First they state that any prescription item (that they sell at 3 times the normal price) will not incurr any delivery charge, then they impose a £3.25 charge anyway, then they call to say it will be £5.99 for next day delivery & if you don't pay then we take no responsability for the item not arriving in a fit state!!!!! So I'd avoid at all costs (read more)
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★☆☆☆☆
“Waste of time”
Written on: 08/12/2012 by Lupoyellow (3 reviews written)
I ordered Dolce and Gabbana the rose one for my partner on the 26/11/12. I logged in to my account a couple of days later and it said dispatched. On the 4/12/12 I contacted them asking when I would receive the order and I got the following reply.. Thank you for your order. I apologise as there seems to be a system problem with your order, your order has be cancelled (see below e-mail sent to you on 27/11/2012) (I DID NOT GET THIS EMAIL) I will ask our IT department to update your order... (read more)
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★★★★★
“1st class service”
Written on: 02/07/2012 by redheadintheclouds
I am a new customer - first order arrived quickly and I have placed a second order with free delivery!!! Excellent all round (read more)
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★★☆☆☆
“Used to be Good - now only Average”
Written on: 26/06/2012 by stevenfoard
I really don't know what has happened to this company lately. I have been using P2U for repeat prescription services for many years - not my choice but the choice of my GP's surgery. It used to be that my medication was delivered the very next day after my GP approved it - those were the days! Now it seems that every time I send a request there is some kind of problem, and nobody is capable of sorting it out quickly. I have even had occasion to contact the boss Daniel Lee, who to be honest... (read more)
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★★★★★
“I didn’t comment on the service from Pharmacy2U the...”
Written on: 28/04/2012
I didn’t comment on the service from Pharmacy2U the first time I used them, as I wasn’t sure if it was extra-special for a first-time customer. However the service has continued to be excellent. Both times I’ve ordered the goods have arrived the next day, despite opting for normal delivery - and not ordering until nearly five o’clock on the second occasion. Both times there has been at least a year before the expiry date, something which had worried me in view of comments on some... (read more)
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Showing 1 - 10 of 418 Reviews
★☆☆☆☆
“They think a 6 month wait for Ibuprofen is ok!”
Written on: 05/04/2012
They ran out of 400mg Ibuprofen tablets and think a 6 month wait is ok? I think not! It wasn't the fact they ran out that bugged me, it was their apparent lack of interest and general unhelpfulness which I found annoying. I have been a Pharmacy2U customer for years, but this incident and the way it has been handled has left me feeling quite put out. I have actually been with P2U since they first started and was always a loyal customer - I'm just confused by their lack of interest. (read more)
Visit pharmacy2u.co.ukJulieatp2U's Comment
Written on: 06/06/2012
Dear Customer, Please accept my sincere apologies, I agree this is not acceptable. Can you please contact customer care at Pharmacy2U again, either via email at customercare@pharmacy2u.co.uk or by telephone on 0845 803 9033. Please ask for Sue (customercare supervisor) who will deal with your query correctly for you.
Once again please accept my sincere apologies in the bad service you have received recently.
Julie
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★★★★★
“Nicotine patches ordered & delivered!”
Written on: 17/02/2012 by KTH2012 (1 review written)
I was looking to purchase a months worth of patches and was due to purchase them from Sainsburys as there were on offer. However, when i went to get them they were normal price again. Long story short, i googled nicotine patches online which lead me to a comparison website which lead me to you. I chose to purchase from Pharmacy2U because it was a UK website address, the price was lower than supermarkets and the delivery time was good. I was nervous purchasing these online but they arrived... (read more)
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★★★★★
“syndol”
Written on: 06/02/2012 by Pattie2584
very good service, I will shop with u again,many thanks (read more)
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★★★★★
“Ordering from website”
Written on: 31/01/2012 by jandb (1 review written)
Easy to order. Products arrived next day. Great service. (read more)
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★★★☆☆
“Poor delivery service”
Written on: 30/01/2012 by Mcmillanj (1 review written)
As I wasn't home the day of the delivery, the driver allowed a stranger who was parked on the kerb outside my house, to sign for the package. The driver then left my package at my front door-not round the back for some strange reason. By the time I returned from work, the package was nowhere to be seen. It took a week of investigations to figure out what had happened. We can only guess that the package was stolen by the unknown person who signed for it. That was about 3 weeks ago and... (read more)
Visit pharmacy2u.co.ukShellie25's Response to Mcmillanj's Review
Written on: 20/02/2012
Thank you for your review, I apologise you have not received your order and it has now gone astray, Please can you contact our Customercare team on 0845 803 9033 so we can see what stage your inquiry is at.
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★★★★★
“Excellent service!”
Written on: 23/01/2012 by CL41re
Much cheaper than 'high st' chemists, very fast delivery, easy to use website = one very happy customer - Thank you!! Would definitely recommend!! (read more)
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★★★★★
“Pharmacy website”
Written on: 23/01/2012 by lindariordan
Great service, good prices, fantastic selection of items. I support this firm as its based in my local area and helps jobs and local economy. (read more)
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★★★★★
“delivery”
Written on: 22/01/2012 by melanieinwood (1 review written)
would be good but when can only order 1 item of what you want it is expensive shame you cant buy in 2 or 3 to make cheap. (read more)
Visit pharmacy2u.co.ukShellie25's Response to melanieinwood's Review
Written on: 20/02/2012
Thank you for your review. Syndol is a medicine which pharmacies are professionally restricted to selling only one pack per order; this is the reason for our sales limit on this item. This is something which applies to all UK pharmacies. Please contact us on 0845 803 9033 if you have any further queries.
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★☆☆☆☆
“Poor”
Written on: 19/01/2012 by wayne35
I ordered goods and paid extra for next day delivery thinking that would be the case. I waited for nearly two weeks for my goods as they were out of stock. There should have been notification straight away that item was out of stock rather than making one pay extra for next day delivery. I didnt even get an apology or real explanation or refund of at least my extra payument for next day delivery. Really poor! (read more)
Visit pharmacy2u.co.ukAdam-P2U's Response to wayne35's Review
Written on: 23/01/2012
Please accept my apologies for any inconvenience caused and for not being notified at the time of ordering.
If you would like to discuss your order further or if you are still having problems, please call customer care on 0845 803 9033 or alternatively email customer care on, customercare@pharmacy2u.co.uk
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★★★☆☆
“Vehicle First Aid Kits”
Written on: 06/01/2012
Super product at a great price, shame about delivery service, only advised out of stock 2-3 days after order placed, so when I really expected them. Advising of availability when order placed would be great. (read more)
Visit pharmacy2u.co.ukGuest's Comment
Written on: 11/01/2012
Good Afternoon
I apologise that you were not contacted sooner in regard to the delay in your order.
If you would like to discuss this further please contact our Customer Care team on 0845 803 9033 or email customercare@pharmacy2u.co.uk
Thank You for your comments
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Showing 11 - 20 of 418 Reviews
★★★★☆
“Only fault is that they charged me for delivery”
Written on: 02/01/2012 by djferros (35 reviews written)
Website not the best looking, but this company had ALL the products we needed which not even the major street chemists had. Prices are OK, not heavily discounted but not above the RRP either. My only grip was that the company stated free delivery over a certain value order. I had a big order so hit this limit easily, but was then charged a fee for delivery anyway as the physical size of the order (i only ordered creams) was classed as 'heavy and bulky'. Therefore, i'd be surprised if... (read more)
Visit pharmacy2u.co.ukJulieatp2U's Response to djferros's Review
Written on: 04/01/2012
Good Afternoon,
I can confirm free delivery is currently available for all orders over the amount of £20.00 but under the weight of 2kgs using Royal Mail delivery services to an address within the UK. Full details can be viewed in our terms and conditions. If you would like any further information please contact our customer care team on 0845 803 9033.
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★☆☆☆☆
“after sales very poor need to improve”
Written on: 01/01/2012 by glenys-george
web site suggested tablets were available at order time not true delay unacceptable (read more)
Visit pharmacy2u.co.ukJulieatp2U's Response to glenys-george's Review
Written on: 04/01/2012
Dear Glenys - George.
I am sorry to hear you are not happy with the level of service you have received from Pharmacy2U and if you contact our customer care team on 0845 803 9033 we can investigate your order status further. I can confirm we are experiencing manufacturers delays with the Remegel Original tablets so the delays are out of Pharmacy2U control.
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★★★★★
“ service and delivery ”
Written on: 31/12/2011
very good service, good prices and excellent delivery. would recommend (read more)
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★☆☆☆☆
“I dont receive my order not yet”
Written on: 20/12/2011 by Manoel (1 review written)
Dear Manoel Thank you for shopping with Pharmacy2U We're pleased to send you this order confirmation containing details of your order. Your web order number is 0789695. Should you have any further queries, you will need to quote this reference number. Delivery Address Rua Almirante saddock de Sa, 50 ap401 Rio de janeiro Brazil 22411040 Brazil Product Price Qty Total Centrum Advance Tablets £12.79 2 £25.58 Basket Total £25.58 Delivery Total £11.58 Total £37.16 Your Non... (read more)
Visit pharmacy2u.co.ukJulieatp2U's Response to Manoel's Review
Written on: 28/12/2011
Dear Mr Manoel Wanderley,
I am very sorry to hear you have not received your order. If you contact customer care at Pharmacy2U at customercare@pharmacy2u.co.uk or on +44 113 265 0222. we can arrange to re-send the order or refund you in full for the lost order.
Sincere Regards
Julie Morton
Customer Care Manager
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★★★★★
“Fantastic Service”
Written on: 19/12/2011
I was advised by Paxton cold cap manufactures to use a 5.5ph shampoo following my chemo and cold cap (to reduce hair loss associated with chemo). Pharmacy 2U was the only place I could find such a shampoo. I ordered around midday on the Friday and in arrived in the Saturday post! Living where I do in a remote part of the west coast of Scotland this is amazing service. I can't praise you enough, certainly the best service I have ever received and I use internet shopping a lot. I shall... (read more)
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★★★★★
“Thank u very much ”
Written on: 10/12/2011 by Shega4
Rely I am happy from ur service and I enjoy by ur items ! I will be allwyes costumer to u Thank u Abdulrahman alshammari Saudi Arabia , jubail (read more)
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★★★★★
“prompt delivery”
Written on: 10/11/2011
delivery speed is good, goods are well packed and all intact upon delivery. (read more)
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★★★★★
“Fast, cheap, discreet packaging - perfect!”
Written on: 03/11/2011
I can simply say this service is all you need - fast delivery, good prices & discreet packaging - what else could you ask for?! :-) (read more)
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★☆☆☆☆
“order cancelled”
Written on: 27/10/2011
I placed an order online yesterday, 2 hours later i received an email saying that my order has been cancelled. There was no explanation for this; i tried to call the help line but the phone gave an engaged sound and there was no answer. This happened several times; after which i gave up trying to contact Pharmacy 2u. I managed to find the goods elsewhere at the same price. I then receive an email today asking if i was happy with the service and that Pharmacy 2u hope my experience was... (read more)
Visit pharmacy2u.co.ukJulieatp2U's Comment
Written on: 21/11/2011
Dear Sir / Madam
I am very concerned to hear you could not get through to our customer care team. Can you please contact Customer Care at Pharmacy2U on 0113 265 0222. We will then look into what the problem was? and why your order was cancelled.
Alternatively you can email customer care at customercare@pharmacy2u.co.uk
Please accept my sincere apologies for the inconvenience caused.
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★★★★★
“excellent service and prices”
Written on: 26/10/2011 by MOJOE1952 (1 review written)
This was my fist order with this company and the service was excellent I ordered on line one evening and got the goods promptly next morning. Prices are very good, and I would recommend this Company, in fact I have already done so to many people (read more)
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Showing 21 - 30 of 418 Reviews
★★★★★
“Exceeded expectations”
Written on: 07/10/2011 by peppipig (1 review written)
Not only did Pharmacy2U have the cheapest price for the product I wanted but the speed of dispatch was amazing! Top marks for an excellent service. (read more)
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★★★★★
“Very Pleased”
Written on: 06/10/2011
I was very happy with the service and great value for money (read more)
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★☆☆☆☆
“item not received”
Written on: 29/09/2011
item not received, communications via email were confused and I was addressed as a male name and surname of someone I have never heard of, they insisted the item was delivered and received by a male when no male lives at my property ?! finally got a refund LESS THE DELIVERY CHARGE 3 weeks later (read more)
Visit pharmacy2u.co.ukJulieatp2U's Comment
Written on: 21/11/2011
Dear Madam,
I am very concerned regarding the experience you had with Pharmacy2U. Please be assured this is not normal. Can you please contact customer care on 0113 265 0222 or email customer care at customercare@pharmacy2u.co.uk. You should have received a full refund including carriage, which we can rectify immediately. Also were you given adequate reasons for the order not been received?
Julie
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★☆☆☆☆
“Sperm Count Home Test”
Written on: 29/09/2011 by babymaker
I bought this test, as my with and i had been trying for a baby for a few months unsuccesfully. I performed the test and the repeat test, both showing that i was infertile. Needless to say we were both very distraught. Booked into see the doctor, had tests, and was told my sperm count was high. We happily found out a week later that my wife is now pregnant. I definately performed the test correctly (impossible to get wrong realy), but what a waste of £30!! Website, delivery excellent -... (read more)
Visit pharmacy2u.co.ukJulieatp2U's Response to babymaker's Review
Written on: 21/11/2011
Dear Sir
Please accept my sincere apologies for the upset and inconvenience you have been caused. If you contact customer care on 0113 265 0222 or via email at customercare@pharmacy2u.co.uk we will be able to look into this further for you, and if necessary contact the manufacturer of the test. I would also like to offer you a full refund for the faulty product.
Regards
Julie
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★★★★★
“so efficient”
Written on: 28/09/2011
no complaints -postage is for 1st class but other have charged the same and sent it 2nd class (read more)
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★★★★★
“It was great shopping with pharmacy 4 u,shop again...”
Written on: 19/09/2011 by paulborg
It was a great experience shopping with pharmacy for u and i would recommend it to all my friends.Thanks for your service and quick delivery. (read more)
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★★★★☆
“Ordered items, speed of service.”
Written on: 15/09/2011 by skroez
I must say that I ordered my items, and got them the Next day. Some other online pharmacists that I've used in the past with Next day delivery and a extra charge for that have not have been as quick as this service, and I never chose or paid extra for next day delivery with this company. Also I find there prices are very good. Overall I was pleased and will be using this company again. (read more)
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★★☆☆☆
“Is not black - it's brown - not suitable for jet black...”
Written on: 12/09/2011
Having jet black hair, i needed a dry shampoo that didn't leave the tell-tale grey dusty look. Having searched high and low, i was delighted when i finally found Batiste dry shampoo in black on this website. The image said quite clearly that it was for black hair so I immediately ordered 2 tins. The product that arrived was for dark or brown hair - not black as advertised. This explains why no one else sells it in black - it doesn't exist! This was really misleading - i could have bought... (read more)
Visit pharmacy2u.co.ukJulieatp2U's Comment
Written on: 21/11/2011
Dear Sir / Madam
I would like to offer a full refund for the Batiste dry shampoo you purchased. Can you please contact customercare@pharmacy2u.co.uk or call 0113 265 0222 to arrange the refund.
I would also like to offer my sincere apologies for any misunderstanding, & inconvenience caused.
Regards
Julie
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★★★★★
“Everything went well”
Written on: 05/09/2011
I asked them if they had the items in stock, they answered me quickly, I placed my order and I got the items fast even though I am not from UK, but my country is in the EU. I would recommend it. (read more)
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★☆☆☆☆
“Spammers”
Written on: 26/08/2011
After registering on their site (seemed the only way to get a delivery cost), but not buying anything, they have deluged me with spam. I've unsubscribed several times, and I've e-mailed them - but still it keeps coming. Be careful when dealing with this lot. (read more)
Visit pharmacy2u.co.ukJulieatp2U's Comment
Written on: 21/11/2011
Dear Sir / Madam
After registering with Pharmacy2U, a very small number of customers have received unwanted and unsolicited emails offering pharmacy products. We fully understand why these emails may be inconvenient, concerning and perhaps distressing. We can categorically assure you that Pharmacy2U does not sell our customer email addresses to any third party company, especially those advertising such drugs. It is actually illegal in the UK to advertise these kind of prescription only medicines, and we have been working with the our solicitors and the Royal Pharmaceutical Society to have these sites banned from selling to the UK. Pharmacy2U takes significant measures to ensure customer data is protected, including the use of multiple antivirus and firewall solutions, encryption of key data and network design which is tested by specialist security companies.
The most likely cause of these emails is that you have programs which installed themselves on your computer that contain "Spyware". Spyware software is often installed by very devious means and most users will not know if it has been installed. This software can identify what Internet sites you are viewing as well as your email address, and send this information back to the Spyware originators
and to other people who then send you spam emails. We have had a very small number of customers (single figure) who have reported this issue. Upon our advice they ran an anti-spyware utility and discovered their computer did have malicious software installed on it and was sending out information about them to 3rd parties who in turn were sending them spam emails.
If you are receiving such emails relating to Pharmacy products, we hope the following information is of help. Please note this information is the opinion of Pharmacy2U Ltd only and as such is provided on an "as-is" basis without guarantee or warranty. We are unable to accept responsibility for computer issues arising from the use of any third party software. If you are unsure how to proceed we recommend you contact the company that supplied your computer for assistance.
Anti-Spyware
We strongly recommend you download and run ANTI SPYWARE software, some of which are free of charge. Technical reviews indicate that no single piece of software detects all the different versions of spyware, and it is recommended that you install and run at least 2 different ones. The following website provides links and information about anti-spyware tools.
http://www.firewallguide.com/spyware.htm
The ones we recommend are:
Ad-Aware - http://www.lavasoftusa.com/software/adaware/
Spybot Search and Destroy - http://www.safer-networking.org/en/index.html
Microsoft (previously Giant) Anti Spyware - http://www.microsoft.com/athome/security/spyware/software/default.mspx
Internet Browser
The majority of people use Internet Explorer which is acknowledged to have some security issues, particularly in relation to the running of unwanted programs (through a technology called ActiveX). We recommend the use of an alternative browser such as Firefox or Opera for daily use. A small percentage of websites are not written to internet standards and will not display within these browsers.
Firefox - http://www.mozilla.org/products/firefox/
Opera - http://www.opera.com/
Ensure Windows Patches Are Installed
Microsoft provides a free update website for security "patches". Visit http://www.windowsupdate.com and follow the instructions to install all "critical updates". These will be slow if you are not on a broadband connection. We also very strongly recommend you install and run the following types of program on your computer and we have provided some links below. These are either free or low cost (between £15-30)
Virus Scanner
These help prevent viruses and some spyware
http://www.grisoft.com/us/us_dwnl_free.php (free)
http://www.free-av.com/ (free)
http://uk.mcafee.com/
http://www.symantec.com
http://www.f-secure.com
http://www.kaspersky.com
http://www.itforcharities.co.uk/reviews/ezavirus.htm (information site)
Personal Firewall
This helps prevent hackers accessing your computer and placing programs on it. If you have installed Windows XP Service pack 2 then the in-built firewall will be turned on.
Zone Alarm - http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp
Agnitum Outpost - http://www.agnitum.com/download/outpost1.html (click NO when it asks you if you want to upgrade the first time it runs - this downloads the 30 day Pro version)
Anti-Spam
Your email provider may be able to provide you with anti-spam services which filter out spam at their servers before it reaches you. Please contact them directly. Alternatively you can change your email client software to one which you can add your own filters on your local computer. We recommend Thunderbird which is free of charge.
http://www.mozilla.org/products/thunderbird/
If you continue to have problems after carrying out the above, please contact support@pharmacy2u.co.uk and we will be happy to provide further information and assistance.
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Showing 31 - 40 of 418 Reviews
★☆☆☆☆
“Out of Stock!”
Written on: 11/08/2011 by johnjohn740
I dont like the practice of offering items for sale that are out of stock and then 'drafgging' it out for weeks with the promise of 'stock due in shortly'.........Help your customers and display your stock status on the website (if you cant manage that at least email straight away to inform you have no stock) (read more)
Visit pharmacy2u.co.ukJulieatp2U's Response to johnjohn740's Review
Written on: 21/11/2011
Dear Sir / Madam
Please accept my sincere apologies for the delay and lack of communication between ordering and receiving your order. It is normal practice to contact the customer to advise of any delays, i cannot understand why you were not advised on this occasion. If you would like to contact customer care at customercare@pharmacy2u.co.uk or you can call on 0113 265 0222 we can look into this further for you.
Once again please accept my apologies for any inconvenience caused.
Julie
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★★☆☆☆
“So much for customer service”
Written on: 02/08/2011
Vague or no replies to customer enquiries (read more)
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★★★★★
“Best value found”
Written on: 02/08/2011 by puseycfoilstone (1 review written)
Easy to order, prompt delivery, rang me to confirm details, first class service (read more)
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★★★★☆
“Good on-line experience.”
Written on: 25/07/2011 by dzhvl0 (1 review written)
Good on-line experience. (read more)
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★★★★★
“Goods arrived next day”
Written on: 08/07/2011
even though I had not selected next day delivery. An excellent service and very good value I would recommend Pharmacy2U and I will be usin them again (read more)
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★★★★★
★★☆☆☆
“Still waiting for the order, 18 days after shipping. I...”
Written on: 21/05/2011
Still waiting for the order, 18 days after shipping. I think this is not your fault(but of post service), but anyway it is still a drawback in your quality of service because I think that if you hace a tracking system you should know if the package arrived correctly. It's logic to assume that you don't know this fault, because you have asked me about the order (assumingit's arrived....).
I have made a claim this morning and I hope it will be solved as soon as possible. Indeed, you seem a...
(read more)
★☆☆☆☆
“Why advertise a product you do not have available for...”
Written on: 19/05/2011
Why advertise a product you do not have available for sale? No need to go on. (read more)
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★★★★★
“Good price - quicker delivery than expected. ”
Written on: 19/05/2011
Good price - quicker delivery than expected.
Easy experience, thankyou!
(read more)
★★★★★
“AN EFFICIENT AND PROFFESIONAL SERVICE,AND VERY PLEASED...”
Written on: 18/05/2011
AN EFFICIENT AND PROFFESIONAL SERVICE,AND VERY PLEASED WITH PRICES AND OVERALL CUSTOMER CARE , MANY THANKS. (read more)
Visit pharmacy2u.co.ukGuest's Comment
Written on: 04/07/2011
your service is not as you assume efficient and is not fit for purpose, that if you have a purpose i have been waiting a week for my perscription i am not amused by your delivery service.
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Julianeharrison's Comment
Written on: 25/01/2013
I am sorry that the service was not helpful. I have spoken with the Dr about your case and he has advised that it was clinically not safe to treat your infection. The advice he gave was the safest thing for you and that has to be the main consideration. However, I can see that you do not feel that this represents value for money, so please do contact us on 0845 803 9033 or at customercare@pharmacy2u.co.uk and we will provide a full refund.
Kind regards, Pharmacy2U Customer Care