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| Quality of service | 5.7/10   |
|---|---|
| Layout of shop | 7.3/10 |
| Value for Money | 5.1/10 |
| Reviewer Rating | 5.5/10 |
| Overall Rating | 6.2/10 |
Full review by
katie11
on 21st Jul 2008
User Rating : 10
Respect :
0
I have bought a chinchilla from there recently who is healty and happy. Before that I bought guinea pig and before that a hamster.
I love pets at home going to get another guinea pig soon for crimbo 2008 so I can breed!
katie11's review and ratings | 42 words
Review by
Guest.
on 19th Jul 2008
User Rating : 10
Respect :
0
The reason I do not come to Pets At Home everyday is because the only store I know of is so far away. There are so many shoppers who would love to come to your store but perhaps think it is either too far away or they maybe don't know there is a shop called pets at home.
Guest.'s full review | 142 words
Review by
cj69m
on 12th Jul 2008
User Rating : 4
Respect :
0
I used to trap rats locally in a field near my house, but found that occasionally, they would make my snake ill. The vet recommended I purchase food especially for him, so I tried Pets at Home. After chatting to the girl on the till for a few minutes, she realised that I wanted rats for snake food. She refused to supply me with any rats or rabbits and asked me to leave. If you want advice - don't tell them you want them for food - say it's for "keeping as a pet".
cj69m's full review | 131 words
Review by
sanandreasgta
on 19th Jun 2008
User Rating : 8
Respect :
0
Pets at home is a great petstore. the staff are always willing to help
sanandreasgta's full review | 114 words
Review by
scott5451
on 14th Jun 2008
User Rating : 10
Respect :
0
I visited the Leamington Spa branch of pets@home this week to purchase a hamster for my girlfriend, not knowing anything about them i was in need of some help and advice, whilst i was looking at some cages i was approached by the manager who asked if he could help, he then spent the next half hour with me going through all the things i would need and how to care for the furry little fela.nothing seemed too much trouble as he showed me how to handle them and told me about some of the things they ...
scott5451's full review | 174 words
Review by
Guest.
on 9th May 2008
User Rating : 1
Respect :
0
i am an animal care student with a degree in animal care. i work in a pet shop myself, and i am always getting customers in complaining of the service they recieved at pets at home. Some women at pets at home told a lady that netherland dwarf rabbits were aggressive. this is not the case. they were aggressive centuries ago, but careful breeding has wiped out this trait. A colleague of mine, who specializes in aquatics, has also been complained too about how quickly the fish at pets at home die. ...
Guest.'s full review | 303 words
Review by
diangelic
on 22nd Apr 2008
User Rating : 5
Respect :
0
My daughter had 2 rabbits from petsathome that died within a week of having them. the first girl my daughter spoke to made my her feel like it was her fault the rabbit had died but luckily we got to speak to a really nice girl who assured my daughter it was not her fault and to not be put off and if we wanted another one free of charge again we could go see her and she would sort it out for us. Unfortunately when we went back today she was off so we were stuck with the girl who was rude to my da ...
diangelic's full review | 231 words | 1 comment added.
Review by
Guest.
on 18th Apr 2008
User Rating : 1
Respect :
0
I think its good for buying pet stuff but not actually pets (espeically fish) if you dont mind paying more than you need to
Guest.'s full review | 72 words
Review by
Guest.
on 14th Apr 2008
User Rating : 8
Respect :
0
Its very good but not that many rat items.
Guest.'s full review | 42 words
Review by
Guest.
on 3rd Apr 2008
User Rating : 8
Respect :
0
I think the shop is good it has an ace range of products and they can SOMETIMES be fairly priced. They are good quality and I don't mind spending money for good quality. I thnk the shop is very good. I bought a hamster from the shop and it died a week later! But then I went and got another and they told me it was a girl so I trusted them and took it home. I have had 12 hamsters and i know weather they are male of female when I got home I was putting it back in the cage when I noticed it was a bo ...
Guest.'s full review | 150 words
Review by
chrisyuk
on 30th Mar 2008
User Rating : 3
Respect :
0
You can take your pet in to shop with you. Very expensive, to many products for sale that can be harmful to your pets health. I find smaller, independent pet shops give you better all round.
chrisyuk's full review | 36 words
Review by
Salix182
on 27th Mar 2008
User Rating : 10
Respect :
0
I recently purchased a rabbit from pets at home Trowbridge when I went in to enquire about it the lady that served me was very helpful and full of information and spent a hole hour with me going over what I needed for my new rabbit what things to look out for showed me how to health check him went through the foods that are good for them what foods to stay away from. Explained about vacionations. the size of the home needed how to settle him in effectively. Told me to ring them if there was any ...
Salix182's full review | 178 words
Review by
fishkeeper81
on 21st Mar 2008
User Rating : 0
Respect :
0
I bought four fantails from pets at home in Rustington last Friday, and by Tuesday two had turned ill and died. I took them both back and was made to feel like I'd done something wrong - I might add that I have been a very successful fish keeper for over 15 years. SO when i got the two replacements home, within twenty four hours one died. Hmmm, think before you go to a pet supermarket to buy your pets.
fishkeeper81's full review | 83 words | 2 comments added.
Review by
Madbunny
on 20th Mar 2008
User Rating : 0
Respect :
0
I am a rabbit owner and stupidly bought a 8 wk old rabbit. In the 5 weeks of owning her I have had to go to the vets for three weeks to be treated for some strange skin disease.
I have since found out how they treat their animals and I will never buy any livestock from them again.
When I complained to the manager they payed for the vets bills, so hit them where it hurts, in their pockets as they seem only too willing to sell unhealthy animals, passing it's problems directly to customers.
The ...
Madbunny's full review | 171 words | 2 comments added.
Review by
hash brown
on 19th Feb 2008
User Rating : 0
Respect :
0
I purchased a rabbit from the Telford store before Christmas and imagine my surprise when three and half weeks later, my rabbit had given birth to four babies. Pets at Home assured me that it was the breeders fault and not theirs, they even offered to take the babies from me for free! (for profit no doubt). They couldn't even look after my rabbit let alone four babies!
I am at the moment in the middle of a complaints proceedure with Pets at Home. Rest assured I will never use that shop again. ...
hash brown's full review | 110 words | 1 comment added.
Review by
Guest.
on 4th Feb 2008
User Rating : 10
Respect :
0
I love pets at home
Guest.'s full review | 14 words
Review by
samantharey
on 24th Jan 2008
User Rating : 0
Respect :
0
Will not use the store again, have spent lots of money there in the past years, but thats it. Support your local pet shops!! Best thing at least they are honest
samantharey's full review | 120 words | 1 comment added.
Review by
comment
on 21st Jan 2008
User Rating : 5
Respect :
0
good shop for pet food and toys but think twice before buying a pet from there
comment's full review | 69 words
Review by
Guest.
on 20th Jan 2008
User Rating : 5
Respect :
0
so generally im a bit cautios of what i buy eventhough i was able to refund my rabbit sumdge i will not be able to forget him :(r.i.p smudge)
Guest.'s full review | 64 words
Review by
Guest.
on 1st Jan 2008
User Rating : 7
Respect :
0
Pets at Home is a great store. Sadly, every fish that I have bought from there has died.
Guest.'s full review | 30 words
