The Knot www.theknot.com Reviews

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2.8 stars
Average rating for this product is: 2.8 out of 5

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Average Ratings for The Knot www.theknot.com

  • Value for Money2.5 stars
  • Reviewer Ratings1.8 stars
  • Overall Rating2.9 stars

2 Reviews For The Knot www.theknot.com

  • jennut1 9th May 2009

    Reviewer rating: 0.5 stars


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    Good Points: My groomsmen gifts actually showed up


    Bad Points: Cancelled part of the order without notice. Will not send an updated invoice - they can't even tell me what they charged me.


    General comments: I bought sale items from The Knot that they never shipped, and never told me that they were cancelled! I had to rush to find disposable cameras with 20 days left before my wedding. I never got an updated invoice from them, and when I asked, they sent me a dollar amount in my email that wasn't the same as what they charged me - and still no invoice! The response by customer service was "oh yeah, we cancelled the item, and we don't send a notice. thanks!"TheKnot.com is the only wedding vendor I've worked with that actually stressed me out, and for what they are supposed to be, I'm terribly disappointed. I copy/pasted their checklist into a word document, and my Budget Planner is Excel. If they can't get my invoice correct, why would I want them to work out my budget???There is no benefit that outweighs poor service. I will not use theknot anymore.

  • newlywedds Rank: Lance Corporal 11th Jun 2008

    Reviewer rating: 3 stars


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    The Knot www.theknot.com is helpful but could include more areas for interaction between readers. It is very comprehensive in the topics that are available and lists tons of resources, advice, articles, etc.