the knot www.theknot.com reviews | Watch This Item.

Average Ratings
Value for Money5/10
Reviewer Rating3.5/10
Overall Rating5.7/10 Based on 3 ratings
50% Recommended1 out of 2 Reviews
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2- The Knot www.theknot.com Reviews

  • Full review by
    jennut1
    on 9th May 2009


    User Rating : 1
    Respect : 0

    Good Points: My groomsmen gifts actually showed up

    Bad Points: Cancelled part of the order without notice. Will not send an updated invoice - they can't even tell me what they charged me.

    General comments: I bought sale items from The Knot that they never shipped, and never told me that they were cancelled! I had to rush to find disposable cameras with 20 days left before my wedding. I never got an updated invoice from them, and when I asked, they sent me a dollar amount in my email that wasn't the same as what they charged me - and still no invoice! The response by customer service was "oh yeah, we cancelled the item, and we don't send a notice. thanks!"TheKnot.com is the only wedding vendor I've worked with that actually stressed me out, and for what they are supposed to be, I'm terribly disappointed. I copy/pasted their checklist into a word document, and my Budget Planner is Excel. If they can't get my invoice correct, why would I want them to work out my budget???There is no benefit that outweighs poor service. I will not use theknot anymore.
    jennut1's review and ratings     | 188 words

  • Review by
    newlywedds Rank: Lance Corporal
    on 11th Jun 2008


    User Rating : 6
    Respect : 0

    The Knot www.theknot.com is helpful but could include more areas for interaction between readers. It is very comprehensive in the topics that are available and lists tons of resources, advice, articles, etc.
    newlywedds's full review     | 46 words


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