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| Quality of service | 2.3/10   |
|---|---|
| Layout of shop | 4.7/10 |
| Value for Money | 3.8/10 |
| Reviewer Rating | 2.2/10 |
| Overall Rating | 2.3/10 |
Currys is one of the big high street names when it comes to audio/visual equipment and computers. Have you shopped at Currys recently, why not tell other all about your experience and write a review!
Full review by
kitchendragon
on 25th Apr 2008
User Rating : 8
Respect :
0
Bad Points: When you buy a large appliance from Currys, they say they'll contact you the day before the delivery to let you know what time of day it'll be delivered. Unfortunately this didn't happen with me and I had to call them myself and find out. Having said that, the call centre staff were friendly and helpful and apologised for not calling to let me know.
General comments: Curry's latest website is pretty good, being both easy to navigate and having a useful search search facility which allows you to narrow and refine your search as you go. The latter is excellent if you know what you want but you're not quite sure what a particular product is called. When I last visited Curry's online, I was looking for an oven I'd seen in Comet the day before, just to check and compare prices. I found the identical product in seconds and at a much lower price. Add in free home delivery and you're onto a winner.Order confirmation came though almost straight away, and the oven turned up just 1 week later.
Overall, a very positive experience on this occasion. I'd certainly consider buying from Currys online again, especially if they're consistently good value too.
kitchendragon's review and ratings | 202 words
Review by
tessadragon
on 12th Apr 2008
User Rating : 1
Respect :
0
I got my Advent 8115 laptop from Currys for my 21st birthday and from the beginning the wireless card didn't work. I thought maybe it was just a weak one and just got a wireless usb adapter to boost the signal, after all i'd only spent £420 on the laptop.Then on having to clear up viruses from the computer, i noticed that the wireless adapter was failing...the usb slot had broken. I took the computer back to the store, to see what my rights were. They gave me an 0844 number to call, and i ...
tessadragon's full review | 425 words
Review by
AFM
on 8th Apr 2008
User Rating : 0
Respect :
0
An elderly friend of mine went along with her son to the Bromley store and ordered a cooker. They were told by a disinterested shop assistant that it would be delivered in a week's time and were given the details on a print-out which also said they should ring the day before to confirm the 4 hour delivery slot. This was done. I waited in with her the following day but no delivery! She contacted Currys only to be told that the delivery date was a mistake and the earliest they could deliver wa ...
AFM's full review | 145 words
Review by
Shandy86
on 7th Apr 2008
User Rating : 0
Respect :
0
Eight months or so ago I bought a Panasonic combination/microwave oven from Tesco. No problems for six months but then the turntable started sticking whilst cooking. As I had the receipt I took it back to Tesco who immediately refunded my money. If they had still stocked this particular model I would have had no problem with an exchange but unfortunately they no longer sold it.So I bought the exact same model from Currys. However, two months to the day after my purchase the oven went complet ...
Shandy86's full review | 327 words
Review by
Guest.
on 1st Apr 2008
User Rating : 10
Respect :
0
I went to the store down in Newtownabbey to purchase a new television as my old one had just broken down. Upon arrival I was greeted warmly by a big fellow with a glowing personality, this turned out to be Ross, he helped me to select a new television by showing me the entire range and explaining them all thoroughly, we did reach a television he had never experienced before but luckily his superbly skilled colleague Chris was on hand to fill in the gaps and share his expertise! I'm so glad that ...
Guest.'s full review | 169 words
Review by
mattyb1
on 11th Mar 2008
User Rating : 10
Respect :
0
Went into Currys in Chingford which is my local store tonight to look for a TV and PS3.
Walked in to a warm and happy atmosphere, ALL the staff seemed so helpful! I was greeted as soon as i entered and asked if i would like any help. I was soon directed to the games section where i was able to see demo's on all the consoles aswell as a top 10 chart for every console.
After a couple of minutes I was approached by a member of staff who was more than happy to help. I told him that i wanted Pro Evo ...
mattyb1's full review | 269 words
Review by
vs1999
on 7th Mar 2008
User Rating : 10
Respect :
0
I went into the Halifax store of Currys on Saturday, within 5 minutes of me walking in I was greeted by friendly staff, seemed knowledgable about the different TV's (digital, etc). I would definitely shop there again!
vs1999's full review | 85 words
Review by
Guest.
on 16th Feb 2008
User Rating : 0
Respect :
0
We purchased a Nintendo WII on the Saturday, money had been withdrawn from our accounts on the Tuesday, on the Thursday Currys then emailed us to cancel the order.
After being given the run around by having to ring different departments, no formal answer could be provided as to why they had cancelled.
I printed their email which clearly states that they had cancelled the order, my wife was informed today that she must have misread the email.
We have since ordered our Wii via Comet, we are also a ...
Guest.'s full review | 108 words
Review by
lycett
on 11th Feb 2008
User Rating : 0
Respect :
0
Will not be shopping at Curry's again. Want more peace of mind that any problems we may be unfortunate enough to experience regarding future purchases will be dealt with and not be blatently ignored!
lycett's full review | 53 words
Review by
hiadeline
on 6th Feb 2008
User Rating : 0
Respect :
0
I bought a washing machine from Currys, and they promised delivery, installation and removal. Firstly, they were unable to deliver the item on the day they promised, although I had taken annual leave to await the item. They managed to deliver it 2 weeks later, but 4 hours after the stated time slot. When they got here, they were not able to install the washing machine for me due to a faulty valve. They took out my old washing machine and left my new one in the lounge!! I had to pay a plumber ...
hiadeline's full review | 164 words
Review by
Guest.
on 5th Feb 2008
User Rating : 0
Respect :
0
the pc tower that i bought on line is broken makes a siren noise then to top it all in the box was the wrong adaptor. On complaining the store will not take it back i have to wait 5 days for return labels 7 days im still waiting to return it service is poor quick to take your money slow to return it told me it could be 5 to 6 weeks now till I get another computer bad customer service anybody else had this problem?
Guest.'s full review | 94 words
Review by
yidaho
on 30th Dec 2007
User Rating : 1
Respect :
-1
After moving into a new flat I needed a new vacuum cleaner, and I didn't want to wait for delivery. Last month I took myself down to my local Currys store in Kingston Upon Thames and purchased a VAX. My flat is only small, and therefore I usually use a handheld vacuum, so the second time that the VAX (the first being a test after assembly) was used was some 5 weeks after purchase.Within 2 minutes of starting it up it cut out. I waited an hour before the motor had cooled enough to use again. It t ...
yidaho's full review | 287 words
Review by
Vons
on 26th Dec 2007
User Rating : 0
Respect :
0
I was after a Archos Docking Station as part of my husband's Christmas gift, we checked availability on the net and were directed to the Currys. When we got there, the assistant we spoke to said the information on the net was wrong and that he had checked 3 days before for the whole of Birmingham with little success.
Even when we told him that the Internet showed availability there, it was dismissed, and we were told that they hadn't any in for months, even though they had a dummy in store! ...
Vons's full review | 363 words
Review by
kerrang
on 21st Dec 2007
User Rating : 2
Respect :
0
I bought an Advent Intel core duo T2250 at Currys for around £500, and the first night I used it, it turned itself off, randomly. It did this several times. I could have been doing anything from gaming to doing coursework and it would go straight off, with no warning.
I took it back and they took it in for 4 weeks (bearing in mind I had to pay net bills). I got it back, but it looks like they haven't changed it, and now I have taken the matter down the legal route because we're getting no ...
kerrang's full review | 142 words
Review by
JenL
on 9th Dec 2007
User Rating : 1
Respect :
0
I ordered 3 of the same tv's about 4 weeks ago for my auntie and for her kids. They didn't turn up on the actual order date that she paid for - so that was one day wasted sat in. I phoned them, told them to deliver it the following Saturday. The tvs then turned up on the Monday - course I'm not in because people work and thats why we'd paid for a weekend order date. I phoned again - to be delivered on the following Saturday. I sat in again. 2 Out of the 3 tvs were delivered. I phoned again ...
JenL's full review | 289 words
Review by
northberwick
on 5th Dec 2007
User Rating : 0
Respect :
0
Bought LG 42 Plasma tv Aug 07,Lip sync ,picture sound way out when viewing,thought it was my sky box called within a month to complain 2 sky,past 3 months had 3 sky boxes,found out it was my BRAND NEW LG 42PC56 PLASMA, av socket not working Told Curry's about this phoned there technical line about the problem and they said it is a COMMON problem with this TV ,they got there own engineer out and confirmed it was the TV.I have now been told that I am not entitled to a refund or replacement but fo ...
northberwick's full review | 137 words | 3 comments added.
Review by
solly3670
on 28th Nov 2007
User Rating : 0
Respect :
0
Currys have been a nightmare to deal with. Bought an external hard drive and only realised I bought the wrong size when I took it home and opened it. I took it back within the hour and they refused to exchange or refund as it had been opened. Apparently the packaging had to be returned the way it was when it was manufactured. Well, it was. Apart from the sellotape that sealed the outer box.
solly3670's full review | 80 words
Review by
MrRee
on 15th Nov 2007
User Rating : 0
Respect :
+2
Do NOT buy ANYTHING from CURRYS!!!!!
I bought a 42" PLASMA TV - made by LG - it developed a flashing bright green pixel ... flashing away, brightly.
They sent 4 Engineers out to look at it - yes, its a fault - but, it may be within spec. they didn't know!
They have said that they can do nothing! The TV was about 23 weeks old! They could replace or refund (like John Lewis would) ..... but, no, we are dealing with the sharks of the Electrical retail world here!!
Looks like I will have ...
MrRee's full review | 128 words | 9 comments added.
Review by
Quelina
on 12th Nov 2007
User Rating : 0
Respect :
0
Refused to deliver washing machines due to no parking in front of my flat (However their was plenty of parking behind flat), and they took the washing machine back to the depot. Whilst speaking to the driver on the phone, he was very rude and ignorant, did not listen to a word I had to say, I kept on telling him he could park at the back, that he could get a parking space, and he kept on telling me he requires a residential permit, however you don't need one in my area on the weekend. Refused to ...
Quelina's full review | 178 words
Review by
abrap12
on 28th Oct 2007
User Rating : 0
Respect :
0
We reserved a domestic appliance item online. Drove 20 miles to the the Bradford foster square store. Went to the desk and paid for the item. We were told to wait while the item was brought to us. After 20 minutes of waiting we were told they did not have it in stock!!!!!! What a complete waste of time.
abrap12's full review | 66 words
| Coop Electrical Shop | £69.99 |
