Currys Reviews

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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Currys is one of the big high street names when it comes to audio/visual equipment and computers. Have you shopped at Currys recently, why not tell other all about your experience and write a review!
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Latest Reviews

★★★★★

“COMPUTOR REPAIR AND CAMERA HELP”

Written on: 25/04/2016 by 63Baldwin (1 review written)

I HAD A SLIGHT PROBLEM WITH MY COMPUTOR AND I CAN SAY THE CARE THAT I HAD WAS FANTASTIC AND ALL PROBLEMS FIXED THANKS VERY MUCH L ALL THE BEST… Read Full Review

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★☆☆☆☆

“Just Terrible Every Time. ”

Written on: 13/04/2016 by jchatboard (7 reviews written)

Why is it that NEARLY every time I purchase a product and I get the package with a security sticker, when I get home and unpack something is always missing. This happened to me with a computer a year afo, as well as a printer. My latest PAIN IN THE Neck was I purchased a Panasonic Microwave a month ago. It was supposed to be a birthday present. Well yesterday was the birthday and when unpacked – Low and Behold the GLASS TURNTABLE was missing. Now it back to PC World/Curry in Luton 1 hours’… Read Full Review

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★☆☆☆☆

“Just Terrible Every Time. ”

Written on: 13/04/2016 by jchatboard (7 reviews written)

Why is it that NEARLY every time I purchase a product and I get the package with a security sticker, when I get home and unpack something is always missing. This happened to me with a computer a year afo, as well as a printer. My latest PAIN IN THE Neck was I purchased a Panasonic Microwave a month ago. It was supposed to be a birthday present. Well yesterday was the birthday and when unpacked – Low and Behold the GLASS TURNTABLE was missing. Now it back to PC World/Curry in Luton 1 hours’… Read Full Review

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★☆☆☆☆

“Tottenham Hale”

Written on: 01/04/2016 by LilianaParks (1 review written)

I was in the queue for knowhow help. Not only was the queue ridiculously long, no staff members were willing to help the queue move quicker, no staff members were helpful and the manager I needed was out on lunch and nobody else could/wanted to assist me. *Refund for a product I returned… Read Full Review

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★☆☆☆☆

“Store closed”

Written on: 31/03/2016 by NolimesOrlemons (1 review written)

I received a parking ticket for my length of stay when the store closed and it was late at night. Being a regular customer at Curry's, I emailed and ask them to appeal this as the signage is poorly lit at night and the fact that the store was closed. I received a email back saying that they "couldn't help as the car park is owned by a private company" I found this to be a massive inconvenience as I expected help from Curry's as being a regular customer. There were other cars parked as well… Read Full Review

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★☆☆☆☆

“kenwood gas range cooker”

Written on: 31/03/2016 by McGarry1962 (1 review written)

Bought a kenwood gas cooker.Oven doesnt cook food properly.burns bottom of food. Despite being promised a replacement cooker.Currys customer complaints department went back on their word.Said kenwood.An engineer came out and found no fault with oven.All he did was check thermostat worked properly.Doesnt mean the oven works properly to cook food.Problem i think is that burners not at back of cooker but more toward centre at bottom of oven. Despite numerous phone calls to contact original agent… Read Full Review

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★☆☆☆☆

“Awful service - do not shop here”

Written on: 30/03/2016 by Lamey102 (1 review written)

Bought a washing machine online from Currys. The day it was delivered it made a terrible noise. Sounded like it was going to explode. Called customer services - an hour later I was guided through some eronous instructions and told to switch the machine of for a few hours to allow it to reset. Tried it again a few hours later, surprise, suprise - still making a terrible noise. Called again. 30mins later I am informed I have to wait until next week for an engineer. DO NOT SHOP HERE!… Read Full Review

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★☆☆☆☆

“Having overstayed for a mere 11 minutes in one of...”

Written on: 29/03/2016 by LanaLane (1 review written)

Having overstayed for a mere 11 minutes in one of their car parks owned by private parking company Civil Enforcement LDT (Known shady company past) I got slapped with a £100 charge. Didn't spend anything on the day but was considering making a large purchase towards appliances for the new house. Like anyone would do I spent time looking at the different products and wanted to sleep on it/check on line deals. When I contacted Currys customer service they simply refereed me to ask the store… Read Full Review

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★☆☆☆☆

“Rubbish after sales”

Written on: 29/03/2016

I purchased a cooker recently and shelves are wonky tried phoning been on phone over 45minutes got nowhere two people have hung up on me the time u wait to get through is rediculous very unhappy with all customer service why give u numbers or put u through to someone who doesn't do or help u just pass u on to someone else and they don't help either… Read Full Review

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★★★☆☆

“Happy with Currys”

Written on: 28/03/2016 by McCormackya388 (1 review written)

I recently purchased a 50 inch television at Currys. The staff were very helpful in aiding me making the best choice. The only thing I was slightly annoyed with, was the fact that they did not have stock of my first choice and I would have had to wait a few days before I would receive it at the Currys in Woking, however the sales rep gave me alternative options to visit the branch in Guildford. Unfortunately they also did not have the stock of my preferred choice even though the system said… Read Full Review

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★☆☆☆☆

“This is why the high street is dying”

Written on: 28/03/2016 by pdavey (2 reviews written)

Well where do you start. Found a good deal (so I thought) on an in-stock 4k tv in Curry's. Loaded a gift card with the money (additional discount) and headed off to the shop to buy the TV. After listening to the store staff's sales pitch (Very superficial, please do you research before you go in as their knowledge based on price and Mhz), I finally got to purchase the TV I wanted. Then the problems started... Half way through the transaction the computer system crashes. We then moved to a… Read Full Review

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★☆☆☆☆

“product care rip off”

Written on: 15/03/2016 by qbfh (1 review written)

We purchased a £1500 philips LED TV and were persuaded to also purchase the care plan with the promise of like for like or same value TV replacement. Roll on a few years and a lot of care plan payments later the TV broke. Currys have declared it none viable to fix so have issued a voucher for the insulting sum of £270 based on the spec of a basic LG model that they have on sale. We are now being given the run around by this company and our local store manager (Workington) as while they all… Read Full Review

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★☆☆☆☆

“Glad to escape”

Written on: 28/02/2016 by Kris_BB (1 review written)

I wanted to buy a graphics tablet, early on a Saturday afternoon in the Nottingham "megastore". I found the one I wanted, £180, and tried to pay for it. Not even one of the tils was staffed so I asked the returns counter if I could pay for it there. A gruff negative response, but they did put out a tannoy call for til staff. This had zero effect, despite numerous staff members hanging around on the shop floor. After a while I gave up and left - found the same product £20 cheaper online and… Read Full Review

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★☆☆☆☆

“Ripped off by a Curry's Rentsmart agreement”

Written on: 27/02/2016 by JPaulR1 (1 review written)

- We paid £1,161 for a £299 washing machine - Rep takes advantage of a new mum - Rep incompetent - We don't own the machine - Appalling customer service I'm very disappointed to report that we have been missold a washing machine rental contract by Curry's. I have only recently reviewed the agreement to find that it is an agreement designed for businesses. We paid £1,161.40 to date to rent a washing machine that costs £299 to buy. My wife had our little boy with her after a difficult… Read Full Review

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★☆☆☆☆

“KnowHow Scam”

Written on: 04/02/2016 by vicr76 (2 reviews written)

I send my Samsung TV for repair on 22 Jan and suppose to be delivered back on 27 Jan but got aa call back evening 26 Jan saying a member from Tech team will call me back same day or next to rectify the fault as they can't find any even though I got pictures of the multiple faults. But never got a call back so called them back on 28 Jan and poke to Tech team and after explaining the fault and informing him that I got pictures he agreed to right off and said that it will take 72 hours for Right… Read Full Review

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★☆☆☆☆

“Operator 45 York branch”

Written on: 25/01/2016 by JaneHavingtroublepostingreview (1 review written)

Very poor customer service skills attitude appalling, still went ahead and bought a fridge freezer which she wanted to deliver two days later asked for the following week received confirmation txt delivery slot came and went rang up re booked for following day as they apparently didn't have any in stock. Annoyed with myself as had been warned not to do business with Currys. All please think very hard before doing business with this 'company'… Read Full Review

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★☆☆☆☆

“Poor service and sales information.”

Written on: 21/01/2016 by Southamptonobserver (1 review written)

Bought a dishwasher from Curry's. Paid a considerable fee for delivery, fitting and removal of old dishwasher. Asked sales staff if I had to do anything. Answer was "No, the engineer will sort everything out". First delivery date was not possible.Spent 25 mins on hold before I could rearrange delivery. Unfriendly 'Engineer' and mate arrived 30 mins late in a beat up white van , pulled out old dishwasher and announced that the original water pipe wasn't long enough so he couldn't fit the DW… Read Full Review

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★☆☆☆☆

“Abseloutly misleading salespeople and unhelpful...”

Written on: 15/01/2016

Bought a Kenwood American style fridge freezer from Curry's at Deepdale in Preston last week. Since it was on display and the 'sales' person told us he couldn't reorder any more I asked if we could buy the showroom one. It turned out we could, but would still have to pay the full price as it had never been used and was still as new. I pointed out all the grubby handprints on it and the dead midges inside and he assured me that it would all be cleaned to perfection. He was then asked about the… Read Full Review

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★☆☆☆☆

“Looking for help at Currys”

Written on: 14/01/2016 by dah0444 (14 reviews written)

Twice now I have been to Currys Retail Park Huddersfield. First time to look at a new laptop (wallet in hand). I could not attract the attention of a sales assistant despite many wandering about.The sales desk operator said he would find someone.Nobody appeared after 10mins so I left wallet still in hand. The second time was to buy a new computer moniter which found quite quick on my own. However it was not connected up. I tried to attract the attention of an assistant from the group of 5… Read Full Review

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★★★★☆

“Toaster and Kettle bundle”

Written on: 08/01/2016 by Zacheryq20 (1 review written)

I feel tricked by Currys so called bundle saver. I bought a Russell Hobbs Toaster and Kettle bundle as recommended to save money. Cost £37.99. On looking at th website I notice that if I had bought the same items separately it would have been £2 cheaper. Come on Currys don't try to cheat you old customers! I don't have a problem with goods just the 'con'… Read Full Review

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