Currys Reviews

Click here if this is your business
★☆☆☆☆
1.4 / 5
1038
11% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Currys is one of the big high street names when it comes to audio/visual equipment and computers. Have you shopped at Currys recently, why not tell other all about your experience and write a review!
? Ask our helpful community of experts about this product or company
Currys - Ask a question now

Media Gallery for Currys

Currys
Currys

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“SHOCKING SERVICE!”

Written on: 26/06/2016 by spSmith46 (1 review written)

PURCHASED FRIDGE FREEZER, PAID EXTRA £55 TO HAVE THE DOORS SWAPPED AROUND AND TAKE OLD F/F AWAY. THE NEW F/F ARRIVED BUT THE DELIVERY DRIVERS WOULDN'T LIFT OLD ONE OUT OR NEW ONE IN OVER A WORK TOP DUE TO HEALTH AND SAFETY! THEY LEFT WITHOUT SWITCHING DOORS AROUND OR UNDOING ANY PACKAGING. WE USUALLY USE AO AND HAVE NOT HAD THIS PROBLEM BEFORE. AN HOUR LATER MY SON HELPED ME MOVE F/F IN KITCHEN AND OLD ONE OUT WITH NO PROBLEM! I PHONED CURRYS TO COME AND TAKE OLD F/F, PACKAGING AND SWAP DOORS… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Waste of money”

Written on: 24/06/2016 by Rosierama (1 review written)

I recently purchased a washing machine from Currys. I paid for the removal of my old machine and the fitting of the new one. With much huffing and puffing it was fitted,the dishwasher pipe removed spilling dirty water over the cupboard , the "fitter" then trapped his finger when pushing the machine in. During the first wash the machine banged loudly. My husband checked the level and it was at an angle,something the fitter did not check. He could not alter the levelling legs as they were stuck… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“They keep my £585 for the online return.”

Written on: 16/06/2016 by tzommy (3 reviews written)

I bought a £585 drone from Currys online shop. By the time it arrived I changed my mind and decided to go for even more expensive option so I have called the Currys customer service the same minute the original drone came and organized the return by next day courier collection. It is now 2 weeks since the £585 drone has been collected and there is no sign of the refund. Called customer service and they confirmed they received the item back next day (2 weeks ago) and processing the return. And… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Samsung 4K blue ray UBD-K8500 player.”

Written on: 26/05/2016 by zcWallace149 (1 review written)

Would recommend this player to anyone,easy to set up virtually does it for you.4K playback out of this world,also the upscaling of blue ray nearly 4K. The staff in store could not have been more helpful… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“COMPUTOR REPAIR AND CAMERA HELP”

Written on: 25/04/2016 by 63Baldwin (1 review written)

I HAD A SLIGHT PROBLEM WITH MY COMPUTOR AND I CAN SAY THE CARE THAT I HAD WAS FANTASTIC AND ALL PROBLEMS FIXED THANKS VERY MUCH L ALL THE BEST… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Just Terrible Every Time. ”

Written on: 13/04/2016 by jchatboard (7 reviews written)

Why is it that NEARLY every time I purchase a product and I get the package with a security sticker, when I get home and unpack something is always missing. This happened to me with a computer a year afo, as well as a printer. My latest PAIN IN THE Neck was I purchased a Panasonic Microwave a month ago. It was supposed to be a birthday present. Well yesterday was the birthday and when unpacked – Low and Behold the GLASS TURNTABLE was missing. Now it back to PC World/Curry in Luton 1 hours’… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Just Terrible Every Time. ”

Written on: 13/04/2016 by jchatboard (7 reviews written)

Why is it that NEARLY every time I purchase a product and I get the package with a security sticker, when I get home and unpack something is always missing. This happened to me with a computer a year afo, as well as a printer. My latest PAIN IN THE Neck was I purchased a Panasonic Microwave a month ago. It was supposed to be a birthday present. Well yesterday was the birthday and when unpacked – Low and Behold the GLASS TURNTABLE was missing. Now it back to PC World/Curry in Luton 1 hours’… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Tottenham Hale”

Written on: 01/04/2016 by LilianaParks (1 review written)

I was in the queue for knowhow help. Not only was the queue ridiculously long, no staff members were willing to help the queue move quicker, no staff members were helpful and the manager I needed was out on lunch and nobody else could/wanted to assist me. *Refund for a product I returned… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Store closed”

Written on: 31/03/2016 by NolimesOrlemons (1 review written)

I received a parking ticket for my length of stay when the store closed and it was late at night. Being a regular customer at Curry's, I emailed and ask them to appeal this as the signage is poorly lit at night and the fact that the store was closed. I received a email back saying that they "couldn't help as the car park is owned by a private company" I found this to be a massive inconvenience as I expected help from Curry's as being a regular customer. There were other cars parked as well… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“kenwood gas range cooker”

Written on: 31/03/2016 by McGarry1962 (1 review written)

Bought a kenwood gas cooker.Oven doesnt cook food properly.burns bottom of food. Despite being promised a replacement cooker.Currys customer complaints department went back on their word.Said kenwood.An engineer came out and found no fault with oven.All he did was check thermostat worked properly.Doesnt mean the oven works properly to cook food.Problem i think is that burners not at back of cooker but more toward centre at bottom of oven. Despite numerous phone calls to contact original agent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful service - do not shop here”

Written on: 30/03/2016 by Lamey102 (1 review written)

Bought a washing machine online from Currys. The day it was delivered it made a terrible noise. Sounded like it was going to explode. Called customer services - an hour later I was guided through some eronous instructions and told to switch the machine of for a few hours to allow it to reset. Tried it again a few hours later, surprise, suprise - still making a terrible noise. Called again. 30mins later I am informed I have to wait until next week for an engineer. DO NOT SHOP HERE!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Having overstayed for a mere 11 minutes in one of...”

Written on: 29/03/2016 by LanaLane (1 review written)

Having overstayed for a mere 11 minutes in one of their car parks owned by private parking company Civil Enforcement LDT (Known shady company past) I got slapped with a £100 charge. Didn't spend anything on the day but was considering making a large purchase towards appliances for the new house. Like anyone would do I spent time looking at the different products and wanted to sleep on it/check on line deals. When I contacted Currys customer service they simply refereed me to ask the store… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rubbish after sales”

Written on: 29/03/2016

I purchased a cooker recently and shelves are wonky tried phoning been on phone over 45minutes got nowhere two people have hung up on me the time u wait to get through is rediculous very unhappy with all customer service why give u numbers or put u through to someone who doesn't do or help u just pass u on to someone else and they don't help either… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Happy with Currys”

Written on: 28/03/2016 by McCormackya388 (1 review written)

I recently purchased a 50 inch television at Currys. The staff were very helpful in aiding me making the best choice. The only thing I was slightly annoyed with, was the fact that they did not have stock of my first choice and I would have had to wait a few days before I would receive it at the Currys in Woking, however the sales rep gave me alternative options to visit the branch in Guildford. Unfortunately they also did not have the stock of my preferred choice even though the system said… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“This is why the high street is dying”

Written on: 28/03/2016 by pdavey (2 reviews written)

Well where do you start. Found a good deal (so I thought) on an in-stock 4k tv in Curry's. Loaded a gift card with the money (additional discount) and headed off to the shop to buy the TV. After listening to the store staff's sales pitch (Very superficial, please do you research before you go in as their knowledge based on price and Mhz), I finally got to purchase the TV I wanted. Then the problems started... Half way through the transaction the computer system crashes. We then moved to a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“product care rip off”

Written on: 15/03/2016 by qbfh (1 review written)

We purchased a £1500 philips LED TV and were persuaded to also purchase the care plan with the promise of like for like or same value TV replacement. Roll on a few years and a lot of care plan payments later the TV broke. Currys have declared it none viable to fix so have issued a voucher for the insulting sum of £270 based on the spec of a basic LG model that they have on sale. We are now being given the run around by this company and our local store manager (Workington) as while they all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Glad to escape”

Written on: 28/02/2016 by Kris_BB (1 review written)

I wanted to buy a graphics tablet, early on a Saturday afternoon in the Nottingham "megastore". I found the one I wanted, £180, and tried to pay for it. Not even one of the tils was staffed so I asked the returns counter if I could pay for it there. A gruff negative response, but they did put out a tannoy call for til staff. This had zero effect, despite numerous staff members hanging around on the shop floor. After a while I gave up and left - found the same product £20 cheaper online and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Ripped off by a Curry's Rentsmart agreement”

Written on: 27/02/2016 by JPaulR1 (1 review written)

- We paid £1,161 for a £299 washing machine - Rep takes advantage of a new mum - Rep incompetent - We don't own the machine - Appalling customer service I'm very disappointed to report that we have been missold a washing machine rental contract by Curry's. I have only recently reviewed the agreement to find that it is an agreement designed for businesses. We paid £1,161.40 to date to rent a washing machine that costs £299 to buy. My wife had our little boy with her after a difficult… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“KnowHow Scam”

Written on: 04/02/2016 by vicr76 (2 reviews written)

I send my Samsung TV for repair on 22 Jan and suppose to be delivered back on 27 Jan but got aa call back evening 26 Jan saying a member from Tech team will call me back same day or next to rectify the fault as they can't find any even though I got pictures of the multiple faults. But never got a call back so called them back on 28 Jan and poke to Tech team and after explaining the fault and informing him that I got pictures he agreed to right off and said that it will take 72 hours for Right… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Operator 45 York branch”

Written on: 25/01/2016 by JaneHavingtroublepostingreview (1 review written)

Very poor customer service skills attitude appalling, still went ahead and bought a fridge freezer which she wanted to deliver two days later asked for the following week received confirmation txt delivery slot came and went rang up re booked for following day as they apparently didn't have any in stock. Annoyed with myself as had been warned not to do business with Currys. All please think very hard before doing business with this 'company'… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview