Currys Reviews

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★☆☆☆☆
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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Currys is one of the big high street names when it comes to audio/visual equipment and computers. Have you shopped at Currys recently, why not tell other all about your experience and write a review!
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Latest Reviews

★☆☆☆☆

“How is this company still operating ?”

Written on: 08/02/2017 by gareth1968 (1 review written)

I put a review for the festival park currys in staffordshire saying how the staff were ignorant and what a terrible store it was I contacted currys to let them know and got a standard email 'we will contact the store and speak to the manager etc'. 2 months later I needed a computer cable and thought 'hey currys is garbage at festival park ill try the longton branch maybe they know what a customer looks like' - shame on me for my stupidity. Longton currys same story no staff asking if I needed… Read Full Review

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★☆☆☆☆

“COATBIDGE CURRYS IS AWFULL. YOUR WARNED!”

Written on: 14/01/2017 by Russ66 (1 review written)

The knowledge of the staff is dire. Asked staff for assistance and was met by the roll of the eyes. Mislabelling and staff blamed customers for moving the products around. Yeah that's correct blame the customers instead of getting off your backsides and sorting it out. Was told the Dyson I was purchasing was the correct one that I wanted. Once I got it outside realised it wasn't and took it back in to get my money back. After explaining the situation twice and telling the Duty Manager that his… Read Full Review

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★☆☆☆☆

“Washing machine (not fit for purpose)”

Written on: 14/01/2017 by Beckett141 (1 review written)

Have had a problem with washing machine,paid for repair and fix,21/12/2016 engineer came out need a new part they will have to order,have rang lots costing me money.Cannot tell me when part will be in,CURRYS are a joke,this washing machine is £199 in sale now.I paid over £300 so really they could just give me a new washing machine,I have been without a washing machine now for 2 MONTHS… Read Full Review

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★☆☆☆☆

“Awful retail experience”

Written on: 09/01/2017 by dgcart (2 reviews written)

Just got back home from Currys at Berryden, Aberdeen. No assistants to be seen in television/audio area after 10 minutes of waiting. I managed to find a member of staff who was busy talking to someone who was sat down and may have been a member of staff (no Currys sweatshirt). I politely informed her that there was no one to help in the television/audio area. Her response was that they only had a "skeleton staff" and that I needed to go to the cash desk which had a small queue. This I did as I… Read Full Review

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★☆☆☆☆

“sale is a rip off”

Written on: 30/12/2016 by feGrantham3 (1 review written)

I looked online for am LG washing machine, found the 1 I want on the 28/12/16 was £519.99 went in store to southall the next day 29/12/16 it had gone up to a whopping £599.99 I THOUGHT SALE MENT ITEMS COME DOWN IN PRICE! staff offered me £50 off, I refused, went to JOHN LEWIS brought the exact same for £469 will never shop here again, rip off!!!!!… Read Full Review

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★☆☆☆☆

“worse than useless, cost us time and money”

Written on: 19/12/2016 by review999 (3 reviews written)

rang call centre to check stock situation for an optical cable, was told more than 10 in stock. Struggled through xmas shopping traffic to the store, none in stock. Complete wasters… Read Full Review

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★☆☆☆☆

“GO ELSEWHERE”

Written on: 13/12/2016 by Rayanw126 (1 review written)

We specified the time slot and date of delivery in store, which was printed on the receipt. On the day of delivery my wife waited in, but the delivery did not turn up. What made it completely unacceptable is the fact that they could not even be bothered to text or telephone us to let us know. We phoned them to complain and they said that our product was not on the delivery van. What an awful, unreliable company with a terrible delivery service. Please Avoid… Read Full Review

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★☆☆☆☆

“ABSOLUTE RUBBISH!!!”

Written on: 06/12/2016 by cardy07 (1 review written)

Ordered goods on the 28/10/16 open ended delivery, they kept trying to deliver without me asking them to. Tried to talk to Customer Services, total waste of time - there is no service!!!! Asked to speak to a Manager - Yeah Right, no chance. Asked for money back - still waiting!!! Spent over four hours on the telephone in total and got nowhere. Will purchase items elsewhere once I actually get MY MONEY BACK!!! If you can get it elsewhere, do it. DON'T BOTHER WITH CURRYS - RUBBISH, RUBBISH… Read Full Review

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★☆☆☆☆

“Poor Quality Logik Gas Cooker”

Written on: 05/12/2016 by Mckenzief1966 (1 review written)

The grill on the Logik freestanding gas cooker never worked properly, despite being repaired under warranty. Now the oven is failing, less than two years after purchase. Avoid the Currys in-house Logik range… Read Full Review

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★☆☆☆☆

“Very poor online ordering and service”

Written on: 05/12/2016

I ordered a hifi for my daughters Xmas last Saturday with delivery into store on Monday. Arrived Monday to be told I am wrong its 3 to 5 days. Called service line today to be told we need to pass you to online service (after 40 mins) online service said we can confirm its at store, i asked that they check, then told its lost in transit. I asked for a refund, no policy is that i must wait 14 days while they investigate. A 2 day order and currys keep my £180 in their bank for 21 days. They will… Read Full Review

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★★☆☆☆

“Inconsistent and Misleading ”

Written on: 28/11/2016 by AndrewPollard305 (1 review written)

I wanted to order an Ipad Air keyboard for my daughter urgently as hers had broken. I reserved one on there online websites and was told that I could collect it from Beckton in a few minutes. I received an email confirmation but when I went to the store I was told it was out of stock despite the fact that it had told me it was in stock on there website. They apologised and offered me a 20% discount on any item I bought right then and there. However the store was closing and I did not have… Read Full Review

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★☆☆☆☆

“Currys POOR POOR customer service”

Written on: 28/11/2016 by Fatbloke11 (50 reviews written)

Where do I start, The website- after trailing through the site to find an oven I put in my basket and then tried to order- open an account put credit card information in press order and "Computer says No"- item not available. I then use there chat service and I'm told that it is available try again- I do and again- no joy. I then drive to the Currys and Carphone Warehouse shop in Cheltenham. The assistant takes a look and says the oven is available and they have 47 of them- ok can I just se… Read Full Review

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★☆☆☆☆

“Hotpoint Tumble Dryer”

Written on: 26/11/2016 by PaulNewry (1 review written)

I bought a Hotpoint tumble dryer today from Currys in Newry, got it home plugged it in, it started to produce smoke within seconds. I contacted Hotpoint and they said to return it to Currys and they would replace it. After being told in store that it would be replaced the manager then said an engineer from Hotpoint would have to check the tumble dryer on Tuesday and "if I was telling the truth" (which he said twice)then they would contact me to make arrangements to collect a new or repaired… Read Full Review

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★☆☆☆☆

“they are consistantly inconsistant”

Written on: 26/11/2016 by ElyseReeves446 (1 review written)

This applies to every shop in a 5o mile radius of my home. Curry's staff expect all of their customers to be idiots. Each time whilst looking for an item in 7 shops their staff do not have the same answer where it is a straight forward question. They then avoid this by saying, I will ask my manager. The sale of goods act -fit for purpose does not seem to be offered to staff where training is required. In there view something that fails in a short period under 6 months falls into the " we will… Read Full Review

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★☆☆☆☆

“Terrible store”

Written on: 23/11/2016 by McElroyyl347 (1 review written)

Weston-super-mare store avoid as no one wants to server you . buy online save yourself a lot of wasted time.Saw lots of staff but no one wanted to help… Read Full Review

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★☆☆☆☆

“item 2 day late ,no phone cal or email”

Written on: 20/11/2016 by Gavyn402 (1 review written)

waited in all day Tuesday for my cooker to be delivered ,nothing came true to phone customer services closed at 6 ,phoned weds to be told its been changed to Thursday and no idea why I wasn't informed it arrived on Thursday 2 days late after I took day of work ,I've just ordered a fridge of A.O fantastic company keep you informed etc would neverbuy from Curry's again… Read Full Review

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★☆☆☆☆

“Never again.”

Written on: 17/11/2016 by Burgess199 (1 review written)

Reserved product today , drove 30 miles to pick it up shut for refit, went next door to PC World , nice guy, looked, said sorry mate nothing here they are all locked up , advised me to ring customer services, I wont waste anymore time,i don't know how this company keeps going, never again and I will tell everyone I know this true story… Read Full Review

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★☆☆☆☆

“Dangerous Know How Driver”

Written on: 04/11/2016 by euBailey289 (1 review written)

My wife has just been almost driven off the road by a "Know How" !!!! Curry's driver at 7pm on 1/11/16 in Blagdon, North Somerset, his reg no. is GF63N??. He was driving so fast approaching the narrow stretch of the High St. he was unable to stop which should constitute dangerous driving especially in a 30mph limit and small village. After forcing her to reverse the driver and his passenger were shouting abuse and found it amusing. The driver should remember that his driving represents his… Read Full Review

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★★★★★

“Thankyou ”

Written on: 02/11/2016 by AllenFoley (1 review written)

Ordered Friday, my items were delivered Monday. Great service and my order was complete however, They are Christmas presents, so am worried about the 30 day full refund. Not up with all technology, was just trying to buy good presents. Thankyou currys… Read Full Review

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★☆☆☆☆

“a very distressed pensioner”

Written on: 26/10/2016 by cheesy123p (1 review written)

went into local branch on Monday. Ordered fridge, washing machine and freezer in graphite. The freezer and fridge were badly damaged. I arranged for these to be replaced. Wednesday morning my items were redelivered one was the wrong colour. I am now waiting for my 3rd delivery tomorrow lord knows what will happen. It is so difficult to get in touch with someone when there is a problem without going into the shop. I will never shop there again for large appliances… Read Full Review

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