Asia Rooms Reviews - www.asiarooms.com

★★☆☆☆
2.3 / 5
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Latest Reviews

★☆☆☆☆

“Didn't book my hotel properly even though I had a booking”

Written on: 06/08/2013

Don't use asia rooms in bali unless you are 100% sure the hotel confirms your booking, recommend contacting the hotel to confirm. Recently used asia rooms had a booking reference however when arriving the hotel had no booking confirmed from asia rooms and unfortunately was fully booked. Luckily the hotel was nice enough to arrange better and alternative accomodation. Please check with the hotel if they have your booking regardless what asia rooms emails you … Read Full Review

Cnemesis's Comment

Written on: 30/12/2013

same thing just happened to me and to three other people who arrived at the hotel at the same time as me... looks like this happens a lot. Our hotel wasn't so forthcoming and the first I heard from Asiarooms was an email three days after the event to say there was a problem with the booking ????????? Apparently this was all our fault???????

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★☆☆☆☆

“Do no use.”

Written on: 31/07/2013

If you do use AsiaRooms to book your holiday (and I strongly recommend that you don't) make sure you read every page of the booking process very carefully. In particular, look at the cancellation policy very carefully. You actually have to click on it to be able to see it. The cancellation policy can change from one page of the booking process to the next page of the same booking. It can change from being refundable to non refundable. It can also change from being payable to the hotel… Read Full Review

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★★☆☆☆

“New Wave Hotel Shah Alam”

Written on: 22/05/2013

Too bad to have cockroaches moving around the room! Window is so dusty… Read Full Review

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★☆☆☆☆

“Overcharged and no customer service”

Written on: 01/04/2013

We booked online, based on a quote in USD. However, once at the hotel we were told we could not actually pay in USD, unless it was cash. We therefore had to pay in local currency per the hotel exchange rate and in addition had to pay Visa exchange fee and again took a haircut on Visa exchange rate. All in all, we ended up paying an extra $100 when converted into AUD. Definitely not the cheapest option - would strongly recommend going with someone else… Read Full Review

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★☆☆☆☆

“RUN, DONT WALK AWAY, FROM THIS COMPANY!”

Written on: 21/03/2013

Their internet site clearly states that you can cancel a booking 21 days before start of stay either by Internet or phone. We booked over the Internet because they had the best price. Red flag #1. This is not the case. We tried to cancel on Internet well before 21 days and were informed we had to call. Red flag #2. Well we called, and called and called. No representative ever answered the phone. Red flag #3. We never heard back from AsiaRooms until well after the 21 day period and then only… Read Full Review

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★★☆☆☆

“riverside paradise hotel melaka/malesia”

Written on: 24/12/2012 by jotter27 (1 review written)

After arriving and the request to pay immediately for the 4 nights, felt really disappointed about my room cause I've paid too much for the little space with an old tv (few local channels). No view of any garden or riverside. The price is 792 ringgit for 4 nights. This so called hotel is very dark, nothing on the walls to make you feel comfortably as a guest except more over 30 homeprinted signs; no smoking allowed, fine of 50 ringgit. as the only decoration on every peace of wall. The place… Read Full Review

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★☆☆☆☆

“unreliable”

Written on: 04/12/2012 by lamaihomestayresort (1 review written)

we have been voted best homestay resort in Thailand for over 14yrs. i have tried both Asia Rooms and Agoda Based in Thailand. neither was reliable.as Our Agents THEIR SERVICE WAS DEPLORABLE.mostly due to the language barrier and a complete form of apathy on their staffs side.if there was ever a problem ,NO ONE there could sort it.our own customer service is beyond approach,i could not trust either agent to handle our clients bookings.book at source if you want reliable genuine prices and care… Read Full Review

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★★★★★

“Good Service ”

Written on: 26/10/2011 by Garrics (1 review written)

AsiaRooms always have provided a good service to me and they are really easy and friendly when you have to do the booking. Their Call Center is toll free and have been assisting us in some bookings. We have been travelling with them in all our trip arround Asia and was good enough. I will recommend to all my friends… Read Full Review

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★★★★☆

“I was in Singapore over the weekend, checked in to...”

Written on: 23/08/2010 by muraligolf (1 review written)

I was in Singapore over the weekend, checked in to Park Royal Kitchner. The hotel location was great,friendly staff and i requested a smoking free room upon check in and it was arranged , infact i had a room upgrade. Overall the room & bathroom was clean. You can find great shopping at Mustafa's and its open 24 hours, You name it they have it....Good choice of hotel in Singapore… Read Full Review

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★★★★☆

“Great location,nice & comfortable hotel.Their service...”

Written on: 07/08/2010 by yuziran (1 review written)

Great location,nice & comfortable hotel.Their service are pretty good coz they attended to us very promptly as and when we asked for assistance… Read Full Review

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★★★★★

“Stayed for one night, was made to feel very welcome. ...”

Written on: 15/06/2010

Stayed for one night, was made to feel very welcome. Rooom was comfortable and we ate at the hotel in the evening. The food was excellent, and the service good. Breakfast was good, although we do like the "help yourself" variety. Overall a very good stopover hotel which we would definately recommend… Read Full Review

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★☆☆☆☆

“Had the worst experience with Asiarooms.com. Had tried...”

Written on: 04/05/2010

Had the worst experience with Asiarooms.com. Had tried 2 years ago with their hotel booking service and it was quite good then with email confirmation sent to you. This time round, I had tried calling their hotline to confirm my booking over 4 consecutive days and on the final day, one of their guys told me that the room is not suitable for a family of 2 adults and 2 young children. I had highlighted my question about the hotel room size whether it could accomodate my family since day 1. Before… Read Full Review

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★☆☆☆☆

“I booked a room in Beijing through Asiarooms after...”

Written on: 21/04/2010

I booked a room in Beijing through Asiarooms after telephone assurance from a sales person that I could indeed book with my credit card for my son to stay at the hotel. Alas, when he arrived, he was told there was no reservation. He was forced to pay out of his pocket. THEN the hotel helped themselves to the money a second time from my card. Two months and dozens of calls to Asiarooms got me this: tough luck. If they don't refund we cannot do anything - I find that totally unacceptable… Read Full Review

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★☆☆☆☆

“Have had the most disgusting experiences with...”

Written on: 16/07/2009 by iceblueboy (1 review written)

Have had the most disgusting experiences with Asiarooms.Years before i had no problem with Asiarooms..would make a booking and have it instantly confirmed.Now i have discovered they put card authorisations BEFORE confirming and most of the time the hotels on their site aren't available yet the card authorisation remains for days until they remove it. If you try to book ANOTHER alternative with them they will place another authorisation for a new amount on top of this. Definately NOT live… Read Full Review

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☆☆☆☆☆

“DO NOT BOOK WITH ASIA ROOMS! ”

Written on: 11/06/2009 by ktev6 (1 review written)

DO NOT BOOK WITH ASIA ROOMS!

I have been trying to book my honeymoon with them at the Panviman resort, president suite, advertised at £255 per night. They came back to me this morning saying that the rate is now £318 to stay at this hotel - which means that this will cost an additional £630. They stated that this was because of a higher rate for the season, but when i checked the website the ONLY price that had changed was on this room, at this hotel, on the dates that i wanted. Please… Read Full Review

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★★★★★

“Asia Rooms is a big and popular website and due to...”

Written on: 27/03/2009

Asia Rooms is a big and popular website and due to this now everyone will be happy with everything all the time. Asiarooms.com is trying to be more open and honest in its communication to customers. The price you see is the price you get.

They even have a facebook fans page now that you can check out.

http://www.facebook.com/pages/wwwasiaroomscom/46810063868

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★☆☆☆☆

“In the homepage it is not clear that the cancellation...”

Written on: 15/01/2009 by silviarenate (1 review written)

In the homepage it is not clear that the cancellation policiy is depending on the hotel you book . I booked Koyao Bay Pavillons with asiarooms and the cancellation fee was $ 15.00. As I had to cancel the hotel they charged me 40 % and as I told them I would stick to reservation and give it to my son they not even bother to answer my mail. So I had to pay EUR 600 and could not do anything about it. I would never deal with them again^… Read Full Review

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★☆☆☆☆

“I would never book with this company again as no...”

Written on: 12/12/2008

I would never book with this company again as no refund is given even in made within the stated time… Read Full Review

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★★★★★

“I will be recommending asiarooms.com to everyone I...”

Written on: 18/11/2008

I will be recommending asiarooms.com to everyone I meet and see! They were great, they email you constantly which is great if you booked the accommodation far in advance it, as it reasures you that they are in control. And they even email you after you have stayed to she if you enjoyed your trip!… Read Full Review

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★☆☆☆☆

“The hotel was extremely disappointing but would not...”

Written on: 28/08/2008 by E Flamsteed (1 review written)

The hotel was extremely disappointing but would not have been so depressing if we had paid what we should have, that is half the price charged by Asia Rooms. We wrote to Asia Rooms a number of times on our return asking if there had been some mistake. They said they would reply but at least three months have passed and they have given us no explanation as far as I am aware for the escessive charge for a hotel that only supplied little for me. Our advice is to book your hotel by email yourself… Read Full Review

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