The Beautiful Company Reviews - www.thebeautifulcompany.co.uk

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★★★★★
4.5 / 5
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  • Customer Service

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  • Value For Money

Media Gallery for The Beautiful Company www.thebeautifulcompany.co.uk

The Beautiful Company www.thebeautifulcompany.co.uk

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Latest Reviews

★★★★★

“Great Rings Great Service”

Written on: 28/05/2014 by Gabrielaf416 (1 review written)

I must admit I was a bit sceptical about getting wedding rings over the internet but these guys were a pleasure to deal with. Having a money back guarantee gave me the confidence to order and actually there was nothing to worry about. Both our wedding rings came on time and matched exactly the description on the site. I got a free ring sizer from them to check the size I had ordered and about 10 days later they arrived, and they were beautiful, all I had hoped for and more than I expected… Read Full Review

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★★★☆☆

“Not quite accurate.”

Written on: 24/05/2014 by kc333 (1 review written)

I Ordered a 4mm very heavy plain D shape wedding ring in size L1/2 quoted to be typicly 4.8 grams. When it arrived it was a very nice ring and fitted perfectly, but only weighed 3 grams. When i queried this, i was told the 4.8 is for the largest ladies size Q and smaller sizes would be far less. So be warned when ordering. Your new wedding ring may not be as heavy as you had hoped… Read Full Review

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Markramsd's Response to kc333's Review

Written on: 28/05/2014

We are sorry that you felt the weight information wasn't accurate for this ring, even though you liked the ring enough to keep it.

On reflection we agree it could have been better so we are clarifying the weight information on all the D shapes as it was the only one where weight wasn't specified by size.

The price you paid reflected the weight and it would have been a lot dearer if it had been 4.8.

We apologise again for any inconvenience caused.

Regards

Mark Ramsden

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★★★★★

“Perfect Quality Diamond Ring”

Written on: 11/05/2014 by gingerdaveknight (1 review written)

Just received the most perfect quality diamond ring my wife was very happy. Service very good and quick delivery I will be recommending this company to all I know and I will be a returning customer in the future. Thanks to all at the beautiful diamond company for making my wife a happy bunny :o)kind regards Dave & Julie… Read Full Review

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★★★★★

“Really great service”

Written on: 28/04/2014 by Lorsaclem (1 review written)

We ordered our rings quite last minute, but I let the Beautiful Company know and they were with us within the week. Lovely rings at a really reasonable price… Read Full Review

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★★★★★

“Excellent Service, Excellent Rings!”

Written on: 22/04/2014 by LeanneJohn (1 review written)

Cant thank you all enough! Brilliant pieces of jewelry for mine and my husband to be's wedding rings! Cant wait to wear them! Fit perfectly for both of us! Top customer service too! Thank you!… Read Full Review

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★★★★★

“Excellent service and products!”

Written on: 14/04/2014 by jkelly1111 (1 review written)

I have bought my wedding ring from the beautiful ring company and am truly thrilled with it. The customer service has been brilliant throughout. Very polite staff, who are very prompt with the responses to any queries. How refreshing to finally have such an efficient service. I received my samples and my final product the very next day after they were dispatched. They are very good value for money, you won't find such high quality jewellery at such a good price elsewhere. Overall, couldn't be… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 01/04/2014 by mrsangiec (1 review written)

I ordered my (nearly) husbands wedding ring from Beautiful Company. The service was brilliant! I did have to ring to ask a couple of questions, but the customer service was second to none! Friendly, helpful staff. The ring turned up within a week of me ordering. Definitely coming back again :-)… Read Full Review

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★★★★★

“I loved everything, staff were fantastic, ring was...”

Written on: 01/04/2014 by NeilHernandez165 (1 review written)

I loved everything, staff were fantastic, ring was everything i wanted and more. Couldn't be happier. I highly recommended them… Read Full Review

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★★★★★

“Cant wait to wear it!!”

Written on: 26/02/2014

The site was recommended by a work colleague, I was a bit apprehensive with ordering our wedding rings online however I couldnt believe the quality of both rings. They are exactly what we tried on in the shop, they wanted 580 and the beautiful company was 310! Having worked in a jewellery I wasn't too sure what to expect but we are very happy and have already told our friends to look on this site for their wedding rings. Had the rings delivered within two weeks of ordering.we now have to wait… Read Full Review

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★★★★★

“Excellent Ring & Excellent Customer Service”

Written on: 30/01/2014 by Craigybaby78 (1 review written)

Really happy! ordered a 5mm Palladium 950 wedding ring cost just under £200. Shop prices were £650 saved £450. Customer service is excellent they are good at responding to e-mails and questions. Ring can take between 1-3 weeks so bear in mind when ordering. I purchased ring but asked then not to make it and send me 8 different widths and styles before choosing one i liked. I then changed my mind from original order and they immediately refunded the difference and placed my new… Read Full Review

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★★★★★

“Excellent product and service”

Written on: 15/11/2013

I have just taken delivery of a 5 stone platinum ring. Given that pictures on websites always flatter, I was delighted when I opened the box. Having been badly let down by high street retailers I cannot commend the team at The Beautiful Company highly enough. The communication was first class and the ring is stunning. I'm sure that when I give it to my girlfriend she will be delighted. … Read Full Review

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★★★★★

“Beautiful platinum wedding ring”

Written on: 29/10/2013 by Mbethev (1 review written)

My husband bought my wedding ring from The Beautiful Company and it's just beautif It's platinum with diamond set I bought him a 9ct yellow gold ring I must say that the quality and workmanship On both rings is amazing. Tha site was so easy to use and the staff were very helpful And kept is informed , it was a pleasure from start to finish and would Recommend to all my friends and famy… Read Full Review

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★☆☆☆☆

“I would not recommend”

Written on: 17/10/2013

My partner and I bought rings from this company, which within 2 weeks were showing signs of deep scratching and some roughness to both of them. We sent them back, and they admitted that they had not seen this sort of wear before and found it strange, but refused to accept this was due to a manufacturing default, and thus would not exchange/refund the rings. Not only that, my partner's ring was sent half a size too small. We only found out by taking it to a local jeweller who confrimed that it… Read Full Review

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Markramsden1960's Comment

Written on: 24/10/2013

The rings were returned out of the money back guarantee period damaged by the customer with deep scratches that could not possibly have been the result of any fault with the rings - that's why the wear was unusual. We polished the rings back up at no charge for the sake of customer service but it seems the customer is still not happy.

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Hales13's Comment

Written on: 24/10/2013

They were not damaged by us!!!! As we said, we both work in admin jobs, so hardly labour intesive jobs. The only way I can think the scratches occured is through holding on to handrails when travelling on public transport (which we do everyday), and opening doors. But this is something the rings should be standing up against (normal everyday activities). My partner has a silver ring that cost not much from a market, and that has standed the test of time better than these rings have in 2 weeks. And that's our point! We would not recommend this company!!

The reaon for the bad review also is because as I said, the appauling communication. For instance when we first raised this issue, email response was simply, retrurn them to us. No details of whom to address them to, or where to address them too. What would happen when we return them. Appaling

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★★★★★

“Excellent Service and Product”

Written on: 08/10/2013 by G4rfy (1 review written)

Completely satisfied with the whole transaction. The team could not be more friendly and accommodating especially bearing in mind the really tight timescales. Item appeared just as promised on the day promised. Thank you so much… Read Full Review

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★★★★★

“Platinum wedding ring”

Written on: 19/08/2013 by PandKCooper (1 review written)

Thank you for the prompt delivery of my wife's wedding ring. The build and finish of the ring are beautiful. Great satisfaction. We had a family jewellery business founded in 1852 until our retirement in 1992, so we can really appreciate the good service you have given. You people certainly know the importance of delivery time, accuracy of order detail and quality of workmanship when it comes to supplying wedding rings. P & K Cooper… Read Full Review

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★★★★★

“Fantastic”

Written on: 07/08/2013 by Laylaaustin (1 review written)

Very professional,fantastic customer service,excellent quality product. Will definitely be using The Beautiful Company again,surpassed all my expectations Thankyou for my new,gorgeous wedding band. Mrs Layla Austin… Read Full Review

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★★★★★

“Very proffetional ”

Written on: 30/07/2013 by kasiakozlowska2408 (1 review written)

To start with, website is very clear. Very easy to order. I was in touch with the company the whole time while i was waiting for the rings, the were very helpful. We got the rings quiet quickly and they are stunning!!!!!! Very happy!!!… Read Full Review

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★★★☆☆

“Wouldnt recommend the engraving”

Written on: 20/07/2013 by Biglet (1 review written)

My partner and I chose to get my band from this store, as the prices are almost too good to be true! We placed our order for a Platinum 2.5mm comfort fit (Med-heavy) and requested engraving. Two weeks later it has arrived! However, the engraving is SO TINY it took me a while to find it! And i cant read it with my own eyes - seriously its that small. Same with the hall mark too, i had to take a picture with camera on micro-zoom to make it out. Very small.! But the ring is lovely so that is… Read Full Review

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★★★★★

“Great customer service”

Written on: 16/07/2013

I had never purchased jewellery from an online store before. I was really impressed with the great customer service and attention detail that I received. Mark was very helpful and answered any questions I had prior to making my purchase very promptly. I will certainly recommend this company to my friends and family and will look to make future purchases here myself… Read Full Review

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★★★★★

“wedding rings purchased by recommendation of a friend.”

Written on: 29/05/2013 by joanneolivia (1 review written)

I was so intent on writing a customer review for The Beautiful Company that I contacted them specifically to ask how to do so. My friend had her wedding today, bought her rings from The Beautiful Company and recommended them to me as my partner and I are planning our wedding and I was on the search for a ring which would match the weight and size of my engagement ring. I researched extensively before making a decision (an 18ct white gold 3mm medium court) and I cannot express enough how… Read Full Review

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