Sears Craftsman Hand Tools Reviews

Click here if this is your business
★☆☆☆☆
0.8 / 5
From 2 reviews
0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Sears Craftsman Hand Tools - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“My wife bought me a set of small pliers for a gift...”

Written on: 11/06/2008 by nochinano (1 review written)

My wife bought me a set of small pliers for a gift from Sears Craftsman Hand Tools. They stayed in their case for 4 years or so till I used them on rebuilding an electric guitar. I used the side cutters to cut the guitar strings and much to my surprise, there were indentations in the side cutters, which tells me that the steel was not strong enough. Sears would replace the pliers, but not the set. The replacement was not the same.
They just lost my business… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I sent a letter of complaint to Sears-Craftsman Hand...”

Written on: 17/05/2007 by brian30bc (1 review written)

I sent a letter of complaint to Sears-Craftsman Hand Tools customer services, and received the same response - any tool with rust on it is not covered by the guarantee.

Since Sears-Craftsman has decided to modify their policy in such a way, I will no longer purchase from them.
there are other companies out there, who are well known, and more honorable about offering the same type of guarantees. shop around first… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview