Aeromexico Reviews

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Average Ratings for Aeromexico

  • Comfort on flight1.5 stars
  • Quality of food1 stars
  • Value for Money0.2 stars
  • Overall rating0.2 stars

3 Reviews For Aeromexico

  • chicago29 1st May 2009

    Reviewer rating: 0 stars


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    Good Points: Nothing Good


    Bad Points: Theft and Bad Service


    General comments: Never fly Aeromexico!'''' .I used this airline to travel from Leon Gto to Chicago IL. We had a connecting flight in Mexico city. The entire experience was dreadful with the worst customer service that I have ever experienced on an airline and to top it all off someone went into my luggage and STOLE articles of clothing, jewelry, shoes and souvenirs. I travel quite often to places all over the world and this was by far the worse experience.

    When I contacted the airline to report the THEFT the customer service agent hung up on me and when I continued calling they told me there was nothing they could do and these things happen all the time. The key words here are THESE THINGS HAPPEN ALL THE TIME, so clearly not of the airlines concern.

    It ' s not worth it, find another airline.

  • Guest 15th Jan 2009

    Reviewer rating: 0 stars


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    I flew AeroMexico to Santiago two years ago. I called and checked and they had FF space on the flight I want this year. AFTER I transferred miles from American Express Rewards, they informed me there was a $502 charge for each ticket due to "fuel charges.' This is 2009 when petrol has fallen 66%. I can't transfer the miles out of AeroMexico so I am using them but this will be my last flight with them.

  • mrkaizen Rank: Lance Corporal 26th Sep 2008

    Reviewer rating: 0.5 stars


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    My previous experience is that Aeromexico flights are on time and the service is generally not bad, even if not stellar either. Although my experience with Aeromexico has been ok in the past, a recent experience has left me greatly disappointed in their operation and not too thrilled with the proposition of ever using them again.In August of this year, I was scheduled to fly out of Atlanta and into Mexico City on Aeromexico. First off, the flight left over an hour late. This can happen to any ...

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