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Written on: 30/01/2013 by williamjdominik (1 review written)
TAP Portugal at the airport in Salvador, Brazil is a disaster. Complete incompetence. Someone needs to go there and sort it out. The employees are not trained properly. They don't even know how to organise a group to line up for check-in. Numerous people were cutting into the check-in and getting away with it and most of the TAP employees could have cared less! A lot of customers were angry and frustrated. Others had simply given up and accepted the hopeless situation. Complete… Read Full Review
Written on: 14/07/2010
My ranking about the flight service is made up because I haven't taken it yet. This is about the shoddy online booking process rather than the flight, especially as I was in a hurry, TAP Portugal was telling me 'hurry these are the last seats' and I had a chain of connecting flights to arrange, requiring some accuracy of information provided.
At the end of the booking process it said 'you must verify your credit card at a TAP office not less than 12 hours before flying - if you don't accept… Read Full Review
Written on: 22/04/2008 by AgisPap (1 review written)
After reading the reviews I was a bit anxious, flying from Frankfurt via Lisbon to Recife, but on the whole the flights were OK, particularly the transatlantic ones. Considering the service the flight were not different than the comparable Munich-Toronto ones on Air Canada (both Star Alliance members). The real disappointment was the Lisbon airport… Read Full Review