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Picture courtesy of Miguel.
| Flight on time? | 3.1/10   |
|---|---|
| Customer service | 2.9/10 |
| Comfort on flight | 3.5/10 |
| Quality of food | 2/10 |
| Value for Money | 2.4/10 |
| Reviewer Rating | 2.5/10 |
| Overall Rating | 2.9/10 |
Full review by
Guest.
on 22nd Jul 2008
User Rating : 0
Respect :
0
Lost my luggage twice, bad service!!! Not good service on board, flight attendant very rude!! No good points.
Guest.'s review and ratings | 18 words
Review by
Guest.
on 10th Jun 2008
User Rating : 8
Respect :
0
Try Another Plane? I prefer This Airline's Passable. We've an apartment in Madeira, go TAP at least twice a year, have for years and have never had a problem.
Guest.'s full review | 75 words
Review by
Guest.
on 9th May 2008
User Rating : 0
Respect :
0
Customer service does not reply to any E mails. They would not change a name on a booking which was wrongly spelt without a payment of 150 for entering 3 letters of the alphabet. It is not possible to find the conditions regarding names on a booking also in the IATA rules. There is no structure to follow a complaint.
Guest.'s full review | 58 words
Review by
AgisPap
on 22nd Apr 2008
User Rating : 6
Respect :
0
After reading the reviews I was a bit anxious, flying from Frankfurt via Lisbon to Recife, but on the whole the flights were OK, particularly the transatlantic ones. Considering the service the flight were not different than the comparable Munich-Toronto ones on Air Canada (both Star Alliance members). The real disappointment was the Lisbon airport.
AgisPap's full review | 85 words
Review by
Guest.
on 19th Apr 2008
User Rating : 1
Respect :
0
I will try to avoid this airline in future. I didn't fly with them but I took someone for check in. Very rude staff. We were told that our luggage was overweight. After asking how much, we were told it was 2 kilos. When I checked the limit, I found out it was only 320 grams over!!!
Guest.'s full review | 66 words
Review by
Guest.
on 6th Mar 2008
User Rating : 0
Respect :
0
I am condemned to fly TAP Portugal, because iIhave to go to Funchal [Madeira Islands] several times a year, and the only company that flies to there is this ridiculous thing called TAP! The service on-board is an absolute rubbish!... the flight attendants are more concerned with themselves than with the passengers. The planes are usually unclean, sometimes the smell is bad too!
Guest.'s full review | 73 words
Review by
Guest.
on 20th Feb 2008
User Rating : 8
Respect :
0
Enjoyable and comfortable flights return from Gatwick to Funchal February 2008. Good points punctual, efficient, pleasant, good flying, comfortable and food good. Slightly disorganised at Funchal airport.
Guest.'s full review | 26 words
Review by
MLorna
on 23rd Jan 2008
User Rating : 0
Respect :
0
Having flown TAP for the first time, i can sincerly say this will be the last, flight delays were ridicolous and service once in the air was not acceptable, as they had not warned of no food prior.
MLorna's full review | 68 words
Review by
bmorino
on 29th Dec 2007
User Rating : 0
Respect :
0
Compared to them Ryanair will be 5 star!
bmorino's full review | 56 words
Review by
gaia22
on 26th Dec 2007
User Rating : 1
Respect :
0
coming back from brasil, I had to wait 7 hours in Lisbon to go to Faro without having any explaination.
gaia22's full review | 22 words
Review by
alvarocarmovaz
on 22nd Dec 2007
User Rating : 1
Respect :
0
TAP (take another plane)
alvarocarmovaz's full review | 21 words
Review by
fmcampos
on 27th Nov 2007
User Rating : 0
Respect :
0
Unfortunately, I have to travel a lot between Lisbon and Funchal and since TAP is the only one available (now that PGA was bought by them and SATA is the same rubbish..) I have a vast collection of bad memories of flying with them.Plus, their Victoria Miles Program is ridiculous, you make the booking, give your Victoria's number, show the card during the check-in and after all they simply don't count the miles, you have to claim them online (by phone is impossible) and then send a fax with the b ...
fmcampos's full review | 138 words
Review by
gordonlangford
on 28th Oct 2007
User Rating : 4
Respect :
0
I usually have to get the TAP flight down to work in Angola every 2 months to go to work. After the shuttle from Heathrow which is mainly on time, the plane from Lisbon to Luanda is usually late to take off. TAP have lost my luggage twice within a year. Once I got it back after a couple of days the second time it was permanently lost. Service is average, with food being pretty basic fare.
gordonlangford's full review | 76 words
Review by
Gordon Langford
on 16th Oct 2007
User Rating : 4
Respect :
0
I travel regularly to work on TAP, from London to Lisbon and; then onwards to Angola. A very average airline to say the least, they have managed to lose my luggage twice in a year. Once I had it returned after a few days, the second time it was permanently lost. So when traveling with TAP I would advise against putting anything valuable in your luggage as the compensation offered was minimal.
Gordon Langford's full review | 75 words
Review by
miserable times
on 11th Aug 2007
User Rating : 0
Respect :
0
A one off? No this is the 4th time I have flown with them. Not my choice as it was a company that booked the flights and I can't sort that. If you have any choice in the matter then don't fly with these.
miserable times's full review | 257 words
Review by
Preciosa
on 1st Aug 2007
User Rating : 7
Respect :
0
TAP Portugal are better than Air France.
Preciosa's full review | 23 words
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