BT Vision V Box Reviews

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Latest Reviews

★☆☆☆☆

“ bt total sh@~T cant wait to cancel”

Written on: 05/09/2014 by gosportgeaser (1 review written)

crashes and freeze constantly, what RUBBISH software cant wait to go back to Sky… Read Full Review

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★☆☆☆☆

“BT Vision Opinion? Cant swear in public!!”

Written on: 28/06/2014 by 488Madden (1 review written)

Total rubbish, Sinc constantly out so bad can't watch the programme , box has crashed several times. Don't want to swear in public as it makes my blood boil but this service isn't fit for purpose worse decision I ever made going to BT.Can't wait to cancel the lot in a few months feel robbed by BT paying for a load of @#i$te. On infinity but even this doesn't stop the TV freezing or crashing. Don't recommend the service.Do so at your own peril!!… Read Full Review

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★☆☆☆☆

“Absolute rubbish”

Written on: 09/03/2014 by Sweeneyix14 (1 review written)

Dont't bother getting bt vision its an absolute nightmare. It takes forever to actually come on!! & try to change a channel at your peril because once you have managed to get to the channel you want to watch chances are the programme will have ended it takes that long... Waste your money on sky instead at least it works like something from this century!… Read Full Review

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★★☆☆☆

“Not all services”

Written on: 06/12/2013

There is no Bollywood… Read Full Review

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★☆☆☆☆

“Frankly, It's Rubbish”

Written on: 31/10/2013

After being with Sky for about a year, my father decided to switch back to BT Vision due to it being cheaper and us having Netflix as well. Oh boy, what a terrible decision he has made BT Vision is the worst possible TV service you can ask for. The layout is completely awful, looking incredibly bland and dull. You pretty much just get freeview with a few extra channels, and the On Demand service contains pretty much nothing worth watching, especially if you have a Netflix account. Say what you… Read Full Review

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Colourwave's Comment

Written on: 18/11/2013

Completely agree, my smart TV has more functionality and HD channels (and it is not a new one)... A complete waste of money.. thankfully my 12 months is up and sky was reinstalled today.

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★★☆☆☆

“BT Sport has added further imcompedence to BT Vision”

Written on: 18/09/2013

As bad as it gets. Don't go there until they get their act together… Read Full Review

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Ctnelson's Comment

Written on: 28/10/2013

Stuck with a BT contract and use BT vision as little as possible. The interface is poor and hard to read, and the BT vision box keeps rebooting itself.

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Raymond75's Comment

Written on: 09/11/2013

have you ever wished you could turn the clock back,Iv,e just joined B T and it,s the worst thing I have ever done

Picture is rubbish -have been charged for films I haven,t watched

spent an hour no "phone trying to change Pin No

Roll on next year so I can dump them

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★★☆☆☆

“You get what you pay for in subscription TV”

Written on: 15/09/2013

I had been with Sky for around 15 years and in that time the service got better and better but the cost got higher and higher. Sky customer service was always very good but I felt that the cost was becoming prohibitive. I looked at Virgin Media and BT and concluded that BT would be by far the cheaper option. From paying nearly £80 a month for Sky, then £42 for BT line + infinity, I could receive an entire service for less than £60. That said, you can understand why the disparity in cost. Sky… Read Full Review

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★☆☆☆☆

“Worst service ever !!!”

Written on: 27/08/2013 by Rai-Rai1010 (1 review written)

Bt vision is the worst service ever !!! Had 2 boxes so far both turn themselves off !! Both freeze ... Customer service is also rubbish !! Try and upgrade n turns your whole tv black then the box gives up n turns off making u restart upgrade !!! Bt I want my money back !! NEVER USE BT AGAIN !!! Back to sky it is !! Bt if u want to bring software and equipment out then make sure it works without any faults before asking customers to part with money !!!! … Read Full Review

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★★★☆☆

“Recently upgraded? Bt vision”

Written on: 22/08/2013 by andycomben (1 review written)

My vision plus box has been recently upgraded. This means that when I fast forward on recorded programmes, my choice is now limited to times 2 8 15 30 etc. how quick do u have to be to catch times 8. Also you can't press the play during playback to see how far through you are and finally when the Chanel banner is displayed in a colour that is hard to read you get a huge pause icon in the middle of the screen. Just another thought where has the on screen keypad gone when searching… Read Full Review

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★☆☆☆☆

“Absolute rubbish”

Written on: 20/08/2013 by Watzizname (1 review written)

I chose bt vision last year and although it was ok I mainly signed up for the fast Internet. Bt have recently updated their services and now it is totally rubbish, the menus are hard to follow and they have now begun to charge to watch programmes on catch up, if for example you want to watch last nights episode of coronation street they will charge you £1.10 for the privelidge. Absolute rip off, would not sign up with them and am in the process of changing to another provider, that's if I can… Read Full Review

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★☆☆☆☆

“Not fit for purpose. > B.T are totally out of their depth.”

Written on: 03/08/2013 by JohnBuryStEdmunds (3 reviews written)

Joining BT Vision was one of the worst decisions that I have ever made. Second rate equipment, constant re-booting, non-existent customer service,no ideas on improving service quality, endless queuing, "we are very busy at the moment". Until you get so frustrated that you terminate the call, or even worse after ten minutes waiting, they cut you off, and you have to start again. I was then conned when BT lost Sky Sports and they offered me free Broadband for six months in compensation… Read Full Review

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★☆☆☆☆

“Bt black humax box utter rubbish along with cust service”

Written on: 31/07/2013 by Wbird37 (1 review written)

Not worked since we took out contact, 2 engineer visits, numerous telephone calls, endless queuing on the phone, people with poor language skills. Have never come across such a poor service in my life. Eventually googled their complaints code and spoke to an advisor, then insisted on speaking to a manager - then promised a new box after more endless waiting on the phone. Only to be told there were technical problems with their system and the order could not be placed immediately! Watch this… Read Full Review

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★★☆☆☆

“Could be much improved”

Written on: 20/06/2013 by DaveCheltenham (1 review written)

The final straw was the fan noise, more than any of the other boxes I have and coming on about every 10 minutes for around 4 minutes. I am still fortunate to have acute hearing which is a disadvantage in this case with 2 boxes over 3 days; the length my contract lasted before cancellation. This is a shame as it all could be much better. The first box needed 2 factory resets before I received most of the Freeview (see later) channels and had to change the aerial configuration from that which on… Read Full Review

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★☆☆☆☆

“Yes - The BT Vision Box is that bad!”

Written on: 23/05/2013 by stevejs1 (1 review written)

I received my Vision+ Box yesterday and immediately plugged it in - setup was easy and I was quite pleased until I started using it. The menu system and EPG is so awful - all the bad things mentioned in these reviews are true - the interface must have been designed pre-Apple who showed the rest of the market that technology could be good to use. I have had Sky+ and Youview before and these are both streets ahead on usability. Next, the Video quality is bad - my TV looks excellent on its… Read Full Review

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★☆☆☆☆

“Absolute rubbish service”

Written on: 19/05/2013

Signed up for bt vision and broadband, engineer duly arrived to install. He informed me that he had only been instructed to install bt vision and off he went, taking my personal broadband router with him. After spending the rest of the day on the I got no where, sent 4 emails to customer services and finally got a reply, another appointment was made to have vision installed, I stayed in all day and no engineer arrived, again after many emails customer services contacted me, I had had enough by… Read Full Review

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★☆☆☆☆

“Do not join- money robbing!”

Written on: 18/05/2013

We had been with BT for just under a year when our BT box started going wrong due to a software update. After about 5hours of sitting on the phone with them attempting to help us to reboot the system it still didn't work! BT wanted to send out an engineer to assess the box but advised if they find itis a problem with the wiring we would need to pay a charge of £100 for the pleasure (from what I have read on forums the bt engineers found that it was in fact problems with wiring 99% of the… Read Full Review

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★☆☆☆☆

“Waste of time and money”

Written on: 13/05/2013

Bt vision worked well for a year but shortly after renewing my contract the catch up stopped working completely. Now it works on very occassionally preferring to freeze avery few seconds. Sometimes it stops completely and the box has to re load. After hours on the phone to Bt and an engineer being sent round I am no further forward. No one seems to attempt to understand the complaint and no one offers a solution. The last guy said it was because of the upgrading that is about to happen but… Read Full Review

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★☆☆☆☆

“TOTAL RUBBISH”

Written on: 12/05/2013

I have had the latest BT vision package for 5 days. It has crashed for the last time during a series I was watching it took 10 minutes to re boot. I am cancelling the service and returning to Virgin or Sky. It would not turn on yesterday until I had removed the power lead and attempted to power up 3 times whilst holding on the phone to BT's International call centre who just follow instructions on screen. They insist on sending an engineer out not understanding that I would have to take the day… Read Full Review

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★★★★☆

“Great Service”

Written on: 28/04/2013

Had BT Vision for some time and yes a few bugs but mostly sorted and didnt spoil the viewing! Have now upgraded to extra channels and for £15/month and can honestly say I think it is really worth it… Read Full Review

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★☆☆☆☆

“Absolute Obsolesent Rubbish”

Written on: 27/04/2013 by slippets (1 review written)

Owner of this rubbish box for 2 years, just getting rid to move to another provider including telephone and broadband. If the box did not freeze ( green screen ) or had to be re-booted several times a day ( 10 minute re-boot ) usually when a good program was on then there was a problem! The hardware is very slow, transition from screen to screen is a frustrating pain. Sometimes scheduled recordings just did not record. Utter Rubbish, thats what will be returned in their recyling bag!!!… Read Full Review

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