Eddie Wright Car Supermarket, Scunthorpe, Humberside Reviews

★★★★★
4.6 / 5
710
94% of users recommend this
  • Customer service

  • Value For Money

Media Gallery for Eddie Wright Car Supermarket, Scunthorpe, Humberside

Eddie Wright Car Supermarket, Scunthorpe, Humberside
Eddie Wright Car Supermarket, Scunthorpe, Humberside
Eddie Wright Car Supermarket, Scunthorpe, Humberside

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Latest Reviews

★☆☆☆☆

“Terrible after sale service”

Written on: 04/07/2016 by ryangraham (1 review written)

Purchased car, however after 8 weeks the battery was flat! The car wouldn't start so was stuck in drive. Eddie rights didn't want to know and told us that the car was still under manufacture warranty and had to take it back to main dealer (ford) battery was out of warranty! But booked it in to main dealer who checked battery and found it wasn't a ford battery! Air-con was also out of gas and this led to an unexpected bill to nearly £200, extremely disappointed with the after sale service and… Read Full Review

Eddiewrightcustomerservices's Response to ryangraham's Review

Written on: 28/07/2016

We are a little disheartened to hear this as our customers are our first priority. We would like to discuss this further with you. If you can please contact Vicky as we do not have any details to contact you.

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★☆☆☆☆

“Pathetic dishonest irresponsible”

Written on: 26/06/2016

After driving 80 miles to Scunthorpe for a text drive we booked well in advance and confirmed on the day, we were presented a filthy car smelling of dogs and full of dog fur. The metal work was damaged and when we pointed out this, and the sawn off damaged boot cover to the salesman, he asked the manager who disappeared to " come up with an answer" made us,wait ages and then never did. Total waste of 5 hours, we are both busy professionals and wasted half a day off work, because of the casual… Read Full Review

Eddiewrightcustomerservices's Comment

Written on: 30/07/2016

We are absolutely shocked to hear this as you can appreciate this is not how we do business. We have tried to contact you by phone and email to discuss this further, please can you contact Vicky.

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★☆☆☆☆

“Irresponsible,lazy,ignorant, careless online sales staff”

Written on: 26/06/2016 by Doctorkulkarni (1 review written)

We looked at a 1 year old car, with low mileage, suiting our requirements and booked an appointment to test drive it, with 5 days notice and a 48 hour reconfirmation, as we were driving from Leicester to the showroom in Scunthorpe, nearly 80 miles away, and naturally were expecting the car to have been prepped in anticipation, indeed that was promised to us by the online sales staff. What we were offered for a test drive, was the car, in an absolutely filthy condition, with muddy footprints… Read Full Review

Eddiewrightcustomerservices's Response to Doctorkulkarni's Review

Written on: 30/07/2016

We are absolutely shocked to hear this as you can appreciate this is not how we do business. We have tried to contact you by phone and email to discuss this further, please can you contact Vicky.

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★★★★☆

“Great buying experience when buying a car at Eddy Wrights ”

Written on: 10/11/2015 by chrisburt (1 review written)

Special thanks to Salesman!!! I guess I'm old school when comes to buying anything, I don't like to be pressurized or shepherded around when looking for a potential item. I recently had a very bad experience at the Car shop, Doncaster, by the salesman who wouldn't leave you alone.(Completely turned me off buying anything). I am please to report this wasn't the case at Scunthorpe, I was greeted by the person I dealt with who asked me if he could help. I replied I just wanted to look around, and… Read Full Review

Eddiewrightcustomerservices's Response to chrisburt's Review

Written on: 18/11/2015

That's lovely to hear you had a great experience with us. We look forward to seeing you again in the future.

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★★★★★

“Great service”

Written on: 09/09/2015 by Roobear0714 (1 review written)

Was well looked after from start to finish. Honest and friendly staff that have been very helpful. Made buying a car easy :) would use again in the future… Read Full Review

Eddiewrightcustomerservices's Response to Roobear0714's Review

Written on: 14/09/2015

Thank you for your lovely review, it's great to hear that you will be back in the future.

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★★★★★

“spot on service!”

Written on: 29/08/2015 by bossman1964 (1 review written)

Brilliant from start to finish. Excellent sales and follow up. Family run business, no pressure but very helpful… Read Full Review

Eddiewrightcustomerservices's Response to bossman1964's Review

Written on: 09/09/2015

Thank you for your lovely review. We are so glad you had a great service from us.

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★★★★★

“Excellent customer service/care”

Written on: 20/08/2015 by BrisaGibbons (1 review written)

large selection of cars to see no hard sell but incredibly polite /friendly/ helpful/cheerful staff on hand. Particular mention for  great sales and brilliant handover. Thanks guys… Read Full Review

Eddiewrightcustomerservices's Comment

Written on: 26/08/2015

Thank you for your lovely review, it's great to see we have another happy customer.

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★★★★★

“Easy, helpfull, convenient.”

Written on: 11/08/2015 by Llamedos2015 (1 review written)

The adviser has been very helpful, well organised, transaction from start to finish has been smooth and faultless. Recommended to friends. 10 cars bought already… Read Full Review

Eddiewrightcustomerservices's Response to Llamedos2015's Review

Written on: 12/08/2015

Its brilliant you have returned to us for another car, thank you for your review.

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★★★★★

“Picking up Seat Leon”

Written on: 07/08/2015

Great service really happy would recommend… Read Full Review

Eddiewrightcustomerservices's Comment

Written on: 12/08/2015

Thank you for your review, it's great to hear you had great service.

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★★★★★

“white astra SRI”

Written on: 07/08/2015 by PollyDave (1 review written)

Excellent service would highly recommend Eddie Wrights,fantastic helpful staff thankyou and a wonderful friendly atmosphere nothing too much trouble and excellent coffee. Thankyou so much would alwys come back… Read Full Review

Eddiewrightcustomerservices's Response to PollyDave's Review

Written on: 08/08/2015

Thank you for your wonderful review. It's great to hear we have another happy customer and we look forward to seeing you again in the future.

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★★★★★

“Brilliant service ”

Written on: 06/08/2015 by McCann162 (1 review written)

Brilliant customer service helping with all questions needing to ask very friendly and getting things sorted quickly very happy… Read Full Review

Eddiewrightcustomerservices's Comment

Written on: 07/08/2015

We always aim for 100% customer satisfaction so it's great to hear you have received this.

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★★★★★

“Service was great ”

Written on: 05/08/2015 by Bain382 (1 review written)

Just bought new car and the salesman was extremely friendly and helpfull and explained everything Clearly. Would recommend purchasing your car from Eddie wrights… Read Full Review

Eddiewrightcustomerservices's Comment

Written on: 07/08/2015

Thank you for your review, we look forward to seeing the people you recommend.

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★★★★★

“Excellent service! ”

Written on: 03/08/2015 by kamharrogate (1 review written)

Very helpful, friendly and professional staff. Highly recommended. Service was really good from the beginning to the end… Read Full Review

Eddiewrightcustomerservices's Response to kamharrogate's Review

Written on: 05/08/2015

It's great to hear you have had an excellent service, we hope you continue to enjoy your car.

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★★★★★

“Best car buying experience”

Written on: 02/08/2015 by Connell117 (1 review written)

Needed a reliable replacement second car. Great personal service polite efficient non pushy staff and very female friendly. Thanks… Read Full Review

Eddiewrightcustomerservices's Comment

Written on: 03/08/2015

We always let our customers browse at their leisure, with no pressure. Thank you.

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★★★★★

“Thoroughly recommend, very friendly ”

Written on: 01/08/2015 by Anaya108 (1 review written)

Very friendly and professional. Really pleased with the service. Recommend to anyone looking for a new car. Great biscuits too!!… Read Full Review

Eddiewrightcustomerservices's Comment

Written on: 03/08/2015

It's great to hear you would recommend us. Thank you for your review.

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★★★★★

“Knowledgeable, friendly and approachable”

Written on: 31/07/2015 by Everett349 (1 review written)

I found Eddie Wrights to have the best variety of cars in the local area which initially got my attention. They are in a good location and easy to find. My sales executive was very friendly, knowledgeable and genuine and helped me to find my car rather than sell me a car. The information about products was clear and they were not aggressive in sales technique. They kept me informed of the whole sales process and the car was well presented on collection… Read Full Review

Eddiewrightcustomerservices's Comment

Written on: 03/08/2015

Thank you for your feedback it is good to hear you weren't pressured and that everything went smoothly for you.

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★★★★★

“Citroen ds3! ”

Written on: 31/07/2015 by Mohamed168 (1 review written)

Great service. Couldn't of asked for anyone better to help me choose my new car! He was great and professional! I'd recommend him anyday'… Read Full Review

Eddiewrightcustomerservices's Comment

Written on: 03/08/2015

Thank you for your kind comments regarding the staff and service.

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★★★★★

“Great service friendly efficient and easy”

Written on: 30/07/2015 by Carlwhite (1 review written)

Very friendly helpful and knowledgable couldn't do enough for us… Read Full Review

Eddiewrightcustomerservices's Response to Carlwhite's Review

Written on: 03/08/2015

Thank you for your kind comments it’s always nice to hear our customers have had a great car buying experience with us.

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★★★★★

“Brilliant”

Written on: 30/07/2015 by MarinBerry (1 review written)

Friendly and very helpful, he needs to improve his handycap… Read Full Review

Eddiewrightcustomerservices's Comment

Written on: 03/08/2015

Thank you for your review.

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★★★★★

“Picking up new seat ibiza”

Written on: 29/07/2015 by Mattyappleyard (1 review written)

Very great serive from the person I dealt with, smooth and easy transaction. Very happy with the way it went… Read Full Review

Eddiewrightcustomerservices's Response to Mattyappleyard's Review

Written on: 03/08/2015

We always for 100% customer satisfaction so it's great to hear we have delivered that. Happy motoring.

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