The Car Shop Megastore, Cardiff Reviews

Watch this item
1.9 stars
Average rating for this product is: 1.9 out of 5

From 3 ratings and 32 reviews

Thumb down 34% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for The Car Shop Megastore, Cardiff

  • Customer service2 stars
  • Value for Money2.2 stars
  • Reviewer Ratings2 stars
  • Overall Rating2 stars

32 Reviews For The Car Shop Megastore, Cardiff

  • Guest 16th Nov 2009

    Reviewer rating: 4 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    I bought a car a few weeks ago, which developed a small engine fault a couple of days after i had purchased it. at first i thought i had been had, and was unsure what i got myself into. however, would like to say that the service i have recieved has been excellent, the after sales team have been very accomodating and have recommended a garage to sort out the fault. it turns out to be a little engine sensor!
    thankyou

  • Guest 7th Nov 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    My time at the carshop was great. From start to finish the staff were so friendly. They helped me find my perfect car which was so helpfull as i went in not knowing which car i really wanted. I would recommend the carshop to anyone!!

  • Guest 4th Nov 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Went to the penarth road store, I couldn't wait to get out of there. The sales staff are real tools, they want you deposite even before you arrange any money or payment plans, they then keep. Changing the payment plan and this back an forth
    to the manager to get the better deal ( only valid that day for some reason) well I never bought from them an never will
    step foot in there again.... Yes car credit springs to mind in the way they deal with customers hopefully this company will go bust just l ...

  • fageye Rank: Lance Corporal 24th Oct 2009

    Reviewer rating: 1 stars


    fageye's review has yet to be rated - Be the first!
    Report this review


    Visited the car shop cardiff, first impressions weren't too bad and after seeing a car we liked went back the next day with the intentions of buying. As the car was a considerable amount of money and 'buying a house is the next big purchase to buying a car' (a line the car shop use with pride) we told them that we would only go through with the deal if they gave us a years free warranty. How 'lucky'(in the words of the sales person) we were when they said yes! WRONG as soon as we paid our depo ...

  • Guest 12th Oct 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I first used the carshop website to search my sought after vehicle. The website was so easy to navigate around and the photos showing my car where as if you was viewing as if i was there. The 9 photos used gave you a real good understanding of the car i wanted, then i seen the price which was so much cheaper than the other cars i found on the internet. I phoned and spoke to a real nice sales guy called Chris Helliwell who was friendly over the phone and answered my questions, mainly is that a ...

  • Daveo232 9th Oct 2009

    Reviewer rating: 5 stars


    Daveo232's review has yet to be rated - Be the first!
    Report this review


    I was delighted with the car deal i got!!! cardiff staff was most helpful and i delt with Dave bonner and gary Mcguinness in fact im intending to take my sister next weekend to visit and look a new car,as i was most impressed with the service i recieved .. i couldnt actually fault anything about my experanice at the carshop in cardiff ....The staff gave me all information i needed to know about the car i was pursing and still have today which im still so happy with,

  • petermaltby 9th Oct 2009

    Reviewer rating: 5 stars


    On average, people found this review very helpful
    Report this review


    THE DEDICATED STAFF SERCED FOR THE EXACT MAKE & MODEL OF VEHICLE I NEEDED. THEN PREPARED IT TO NEW SHOW ROOM CONDITION AFTER THIS THE FINANCE PACKAGE WAS THE BEST AVALIABLE WITH THE PRICE OF THE CAR & THE FINANCE RATE. I WOULD RECOMMEND ANYONE VISIT THEIR SITE. gO AND SEE THEIR HELPFUL STAFF salesman was Dave Bonner Evans, Business manager was Gary McGuinness

  • Guest 5th Oct 2009

    Reviewer rating: 4 stars


    On average, people found this review very helpful
    Report this review


    BOUGHT 3 CARS IN TOTAL.WENT ON WEEKEND TO BUY FURTHER CAR.VERY IMPRESSED STILL WITH PRICE AND SELECTION OF CARS.SALESMAN FRIENDLY AND HELPFULL.DID NOT BUY ON THIS OCCASION SO SALESMAN IS LOOKING FOR THE CAR I WANT.DEFFINATELY THE PLACE TO GO AND BUY A CAR.ALWAYS BEEN LOOKED AFTER AS A CUSTOMER.AND I GET MY REFERAL £50.00 EACH TIME I RECONMEND MY FRIENDS.

  • Guest 4th Oct 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Went into The Car Shop Cardiff today and bought a brilliant car at a great price. From beginning to end the process was seamless, and i really felt they were working for me. My salesman was very knowledgeable and went out of his way to find the right car for me. I must say, before i went to The Car Shop i did have a preconceived idea of what it would be like; however, i was completely wrong. Out of all the car supermarkets i have been to, this is by far the best. I will certainly be going back t ...

  • Luckymeian Rank: Lance Corporal 29th Sep 2009

    Reviewer rating: 5 stars


    Luckymeian's review has yet to be rated - Be the first!
    Report this review


    I wanted to buy a car were recommended to do so from The Car Shop by our neighbour, so we went there and they had a huge choice, so we found what we wanted. The salesman was obviously keen on what he was doing and I was very impressed. The salesman seemed to know what to recommend to us, and we got a good car.

  • lorrainephillips 28th Sep 2009

    Reviewer rating: 4 stars


    lorrainephillips's review has yet to be rated - Be the first!
    Report this review


    Bought a car at the Cardiff Branch Summer 08, Found the staff very helpful and patient. My partner and I looked at lots of cars and came back several times before making our minds up. Have since recommended them to many friends and family members (partners nephew bought his new car there just last week (Jul 09). The only thing I would comment on as a negative is the lengthy finance procedure. But I guess it can't be helped, they seemed to be as efficient as possible. I have bought from supermark ...

  • Guest 7th Sep 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Car Shop Megastore, Cardiff: We went with our daughter who was buying her first car (at the age of 33...). Excellent range of cars, mostly less than 3 years old, and many with very low mileages. We ended up buying a car as well!!! The salesman was terrific, endlessly patient. We went for several test drives in different cars, and sat in lots more. Having such a range of cars all on the one site make it easy to compare - we sat in or test-drove Nissan Micra, Fiat Panda, Fiat Punto, Vauxhall Co ...

  • Guest 21st Aug 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    bought a 55 plate focus from The Car Shop Megastore in jan/09 and complaned from the day i had the car. trading standards from the start 6 faults with the car still on going

  • Guest 6th Aug 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    As you walk in to the car store in cardiff, sales man is like a fox hunting down a rabbit, almost one at a time, desperately trying to make a quick sale and earn their commissions. You can feel it. It seems to me these The Car Shop Megastore guys are under pressure and they are watched by cameras everywhere within the store. When they talked to you, they are not calm at all. Well, first impression counts, the whole atmosphere was very gloomy, their lack of respect for me as a customer, and b ...

  • Guest 5th Aug 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I have just purchased an 07 Nissan Qashqai from the car shop megastore for £10548 paid cash! I will never set foot in there again. When you are purchasing they can't do enough for you but on collection it is a different story! I was promised a small scratch would be sorted out, but wasn't; 2 keys - they only have one; full service history - the history is they have serviced it! They were rude and obnoxious in all it took over 3 hours to pick up the car I was left sitting around and told ...

  • Skynet 25th Jul 2009

    Reviewer rating: 1 stars


    Skynet's review has yet to be rated - Be the first!
    Report this review


    After seeing their website today, I rang in to The Car Shop Megastore in Cardiff. Initially, I was interested in one of the cars there, and it happen that I spoke to the management. They managed to tell me few things about the car I was enquiring about but at end was extremely pushy. I was disgusted by the fact that when I just about to hang up the phone, what was said to me was unfriendly, impolite, being rude and in one word, his customer service was 'RUBBISH'. They may get few praises fro ...

  • Guest 22nd Jul 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Really bad experience at the car shop megastore..please be on your guard if you visit the showroom....really pushy sales staff who can't wait to get your £450 deposit off you...they are very reluctant to show any paperwork for the car until you have signed to buy it and also check all paperwork thoroughly before signing anything..Be prepared for some warranty hardsell....BE AWARE AT ALL TIMES AT THE CAR SHOP.

  • Guest 21st Jul 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Really bad experience at the car shop on penarth road.
    Please be on your guard if you visit the showroom. Can not just browse around, sales staff are very pushy and can not wait to get their hands on your £450 deposit..They are very reluctant to show any paperwork before you sign to buy a car..be prepared for some hard selling of warranties..check all paperwork thoroughly before signing to buy a car...

  • Myakooky 24th Jun 2009

    Reviewer rating: 0.5 stars


    Myakooky's review has yet to be rated - Be the first!
    Report this review


    The Car Shop Megastore pounces on you and then try and get you to give them a credit card payment of £450 !! Without giving you detailed info on a car that you're interested in. Basically they bet on people being afraid of confrontation, assuming that if you are bullied into accepting their spurious terms they can get money out of you even if you walk away without buying a car !! I am in the process of making a complaint to the Financial Services Ombudsman and Trading Standards. I sugges ...

  • globemaster50 7th Jun 2009

    Reviewer rating: 0.5 stars


    globemaster50's review has yet to be rated - Be the first!
    Report this review


    Walked into The Car Shop Megastore showroom with my dad as I was interested in seeing one of the cars from their website. Straight away a salesman was in our faces with his hand out being all nice but we walked straight past him as we told him we were just having a quick look. Next thing we know the manager was there shouting at us and escorting us out! Definitely not a nice place to go and from what I've read here.