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Written on: 01/04/2013
I ordered some clothes for my niece never received anything. I have written numerous e mails and surprise surprise no reply. She has banked my money,and so far I have heard nothing. Considering this was last year. it looks as if I have lost my money which was over £100. My husband thinks we should now go to Police. … Read Full Review
Written on: 23/04/2012
I have had the same trouble as everyone else - but as an ex journalist I have now taken some extra steps to stop this woman - she's called Barbara Game by the way - ripping anyone else off. I bought a dress which came and was the wrong size and really poorly made so I returned it and haven't heard anything. This is because the address she asks you to return it to she hasn't lived at for SEVEN YEARS so she clearly has no intention of refunding anyone's money. The people on here who say they've… Read Full Review
Written on: 06/03/2012 by chenazz (1 review written)
I purchased a top from these people's the price was £49 plus they charged me £10 for postage. The top was extremely poor quality and I returned the same within seven days. I have written and emailed these people to have not received the courtesy if a reply nor have I received my money back. The bank have told me they can do nothing to get my money back because the item was not faulty. I did consider taking them to the small claims court, but this would only be throwing good money after… Read Full Review
Written on: 05/03/2012 by Tootsiewoo (1 review written)
This company are nothing but thieves, I placed my order 1 month ago & have received nothing, however they took my money IMMEDIATELY!!! I have contacted my bank and will get my money back. suggest others do the same as most banks/building society can claim the money back for you. DON'T leave it and let these pack of parasites keep YOUR hard earned cash. Just wish I'd read the reviews before I ordered. I will also be informing Google to remove them… Read Full Review
Written on: 04/03/2012
DO NOT USE THIS WEB SITE They take your money straight away, send you a confirmation of order ,then you never hear from them again. We've sent numerous emails all with no repsponce. We've also found out that the company had been dissolved in 2010, so all they are doing is stealing money from you. Someone has got my money - and have no intention of giving it back or sending me my dress. Please do not use this site!!!… Read Full Review
Written on: 11/02/2012 by 3bbs (1 review written)
I have marked Curvy Diva as one star as that is for terrrible, which is very appropriate. I wish someone had told me about this review site before I ordered because I certainly wouldn't have ordered. I have now warned my friends about this site, and told them to check out here before they use a new site, incase it reviewed here. In November I ordered 2 dresses, 2 top, underwear total order over £200, one was a dress I intended to wear to my daughters wedding, although it said it was out of… Read Full Review
Written on: 12/01/2012 by MLunn (1 review written)
Trouser Suite was wrong Size in Leg length and Dress was not the one I ordered, I returned goods buy express next day delivery recorded, so I know the parcel was recieved, at begining of November 2010 as yet no refund, first email I sent them to ask where the money was she answered with can take up to 28 days every other email she just does not answer… Read Full Review
Written on: 02/01/2012
Like a number of other purchasers from Curvydiva - I too, wish I had read the poor reviews - which seem to be the majority. I ordered a top at the beginning of December, the money was taken from my account almost immediately. I have since heard nothing. I have emailed three times - nothing. The fact that there are no contact numbers or address,really goes to show that this company doesn't wish to be contacted. They are obviously aware of the horrendous service that they provide (I should say… Read Full Review
Written on: 21/12/2011
I purchased a dress for a wedding in September 2011 and the dress that arrived was a different colour and fabric to the picture I had seen! When I returned, postage at my expense I received no refund and no communication. I have sent emails to Zara. She simply ignores them. Have tried to get the money back via my bank but they say they won't pay unless the item was faulty?! So lucky Zara has £125 of my hard earned cash in her pocket and her dress back too. Beware of buying from this… Read Full Review
Written on: 05/12/2011 by janekkgrant (1 review written)
the goods were not as shown - and when returned heard mohting - no refund and one year on still waiting to hear despite frequent chasing! disgusted - give online retailing a bad name… Read Full Review
Written on: 03/10/2011 by shellykenny (1 review written)
I ORDERED 3 ITEMS, AND EACH ITEM HAD SOMETING WRONG WITH IT, A HOLE IN ONE DRESS, THE SEAM NOT SEWN IN ANOTHER AND THE WRONG SIZE TOP. I EMAILED THEM TO REQUEST THAT THEY SEND ME A PREPAID PARCEL TO SEND THE ITEMS BACK AS THE ITEMS WERE FAULTY AND THEREFORE THEIR FAULT. THAT WAS NEARLY 2 MONTHS AGO AND I HAVE STILL NOT HAD EVEN A REPLY FROM THEM. I TOO WILL BE CONTACTING TRADING STANDARDS AS WELL AS WATCHDOG AND EVERY OTHER CONSUMER AWARE PROGRAMME AND BODY I CAN THINK OFF. THIS SHOP IS A… Read Full Review
Written on: 22/07/2011
I am a fan of the Curvy Diva clothes. I have bought numerous tops over the past few years and I have been very pleased with the style, the cut and the quality of the items. HOWEVER, I am utterly frustrated right now, as I paid for 4 tops approx 2 months ago and I have still not received the items. I cannot seem to get a response from Curvy Diva despite numerous emails to them. AND there is no contact phone number on their website, so I can't even ring to check the status of my order… Read Full Review
Written on: 07/07/2011 by AJB23 (9 reviews written)
Like the previous reviewer I wish I had read these reviews first. I ordered two tops in April which I was going to take on holiday in June. The tops have never arrived. I emailed in May and received an apologetic reply saying the tops would be in stock in two weeks and was that okay? I replied that it wasn't and asked for a refund. I've heard no more and am now taking further action. This company needs to realise that such poor service is unacceptable. If you are thinking of ordering from them… Read Full Review
Written on: 02/06/2011
i sadly ordered from this company before seeing these reviews. if only i had seen them first. I ordered on 16th may and money was taken out on 17th may. I am still waiting for the order. Have sent several emails and no response for any of them. am totally disgusted with this service and will be in touch with trading standards. i would not rate them at all but this site wouldnt let me review without it… Read Full Review
Written on: 27/02/2011
Please don't orger from this company, or do so at your peril and knowing the likely risks.
With my order, they took money for a skirt that was already out of stock and listed as such on the packing slip. The other skirt I ordered was completely the wrong size/style. I'm wondering if they actually hold any stock or just send out whatever is lying around, because some shoppers might not be up for the ordeal that is trying to get your money back. Who knows, but this is definitely one for… Read Full Review
Written on: 18/02/2011
Do not order from this company!!!!!!
I like many previous reviews ordered a dress in August 2010, the refund policy
stated to return the item within 7days, if not suitable, I heard nothing,
I followed up with an email and registered letter, which was returned to me, replies to some of my further
emails, requesting my refund were answered requesting proof of return and order details, it is now February
and I am still unsuccessful, I paid £7.00 to return this item and am deeply upset that they… Read Full Review
Written on: 25/10/2010
Used Curvy Diva for the first time buying an outfit for my wife. Staff very helpful answering all my questions about sizing etc. and I asked a lot of question :-) as I did not want to get the wrong size for my wife.
My order arrived within a few days and my wife was delighted.
Would I recommend them, without doubt. A big YES.
… Read Full Review
Written on: 23/10/2010 by doodlebug3 (1 review written)
I was hesitant about ordering from Curvy Diva as I had read the reviews but I emailed them about making an order and found them to be very helpful. I did ask them about the negative reviews on this site and they reassured me that I would receive my order (which I was told was in stock) within 3 days and if I was also told that if the dresses were not suitable I could return it for a full refund.
I went ahead with the order and have to say that I am more than pleased I did. I received my… Read Full Review
Written on: 20/10/2010
DO NOT ORDER ANYTHING FROM THIS COMPANY, they are listed as being resolved, but are still trading. I ordered a dress in August 2010 for £135, it arrived straight away, I returned it as it was usuitable by 'Special Delivery' 3 months later I am still chasing a refund, they do not answer the phone or answer your emails. I have contacted Trading Standards, who have advised my to send them a letter they gave me the template for, but I do not hold out much hope now for my money back. Unfortunately I… Read Full Review
Written on: 15/10/2010 by chick1 (1 review written)
dont touch this company at all i ordered a top for my mum to wear at my wedding and she is still waiting this company is a rip off they are so quick to take your payment from the bank its untrue but then you have to fight to get the goods or fight like mad to get a refund i just cant understand how these people can do this i had to put in a rating so i put in 1 star for all they need to have a rating where i could put 0 stars… Read Full Review
As rated by our community of reviewers
" Very good " Read More
" Where is my order??? " Read More
" Didn't give a refund even when they were at fault " Read More
" Such appalling Customer Service " Read More
" First class service " Read More