Gift Tree Reviews - www.gifttree.com

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Latest Reviews

★☆☆☆☆

“Rancid and stale snacks and candy ”

Written on: 22/05/2016 by 07Ceebee (1 review written)

My son and his family sent a wine and snack basket to me for Mother's Day. Very pretty presentation but upon opening the snacks, stale and or rancid popcorn, candy and crackers. Plus, they thought there were two bottles of wine in the basket they ordered, basket contained only one. My daughter-in-law asked me if I liked the red or white wine the best so they must have ordered basket with both. Shame on the company for sending substandard items in a gift box when they know no one wants to… Read Full Review

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★★★★★

“Beautiful flowers”

Written on: 12/05/2016 by Christic (1 review written)

I ordered a mother's day arrangement and my mom was thrilled, very easy and beautiful work, I highly recommend!… Read Full Review

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★☆☆☆☆

“GiftTree ruined my daughter's birthday ”

Written on: 02/04/2016 by cedes1122 (1 review written)

Wow, I really wish I would have read these reviews prior to placing my order at GiftTree. I cannot believe that this company is still in business. After a botched delivery...to add insult to injury, the quality was so cheap and looked nothing like the picture. The only reason I went ahead and placed my order for a special birthday delivery for my daughter at her work is because it allowed me to request the exact day for delivery. Unfortunately, after receiving a confirmation (not estimated)… Read Full Review

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★☆☆☆☆

“Worst ever!!! Paying And not sending what was ordered”

Written on: 11/03/2016 by KaitlynnLowe (1 review written)

Ive ordered a fruit and gourmet basket from gifttree and there was NO fruit in the basket only a few gourmet items!!! Worst service ever!!!!… Read Full Review

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★☆☆☆☆

“Worst Company Ever!!”

Written on: 01/02/2016 by 494Olson (1 review written)

We ordered balloons, candy and champagne for our son's 30th Birthday. He NEVER received our gift. I paid extra to have the gift delivered before 2 PM. We were very disappointed. I called Gift Tree 3 times that day to be told they had a confirmation of delivery. They lied!! I asked who signed for the delivery, time of delivery and confirmation number. I was not given any information. The representatives were very RUDE and didn't care. They blamed their third party vendors. That is not… Read Full Review

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★☆☆☆☆

“Wine acceptable, Snacks HORRIBLE”

Written on: 21/01/2016 by SadSituation (1 review written)

They receive one star only because the wine was nice, enjoyable, acceptable. The snacks were HORRIBLE. They were all RANCID to the point that we had to spit them out. Every time we opened one we thought that the prior ones were an error in packing and shipping....WRONG! EACH one was GROSS. The chocolates, from a reputable company, were as to be expected however 4 of them in a box that could easity hold 12 or more was an embarrassment...or should be. I would not have come to this site to… Read Full Review

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★★☆☆☆

“pricey and not reliable”

Written on: 17/10/2015 by Gibbs272 (1 review written)

Wish i had read the reviews of Giftree service on this website before ordering! Had found their prices a little bit high, especially the shipping, but thinking that for the price and placing the order one week ahead, i would make my best friend thrilled on her Birthday. Total failure. I was told on that day only that there was NO FLORIST able to deliver flowers to my friends address.And kept receiving mail after mail, day after day, saying they would try again " next day", adding a "bear" (… Read Full Review

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★★☆☆☆

“One item not what I ordered”

Written on: 03/10/2015 by Jaylynnm240 (1 review written)

 Gave 2 stars because did get order on time and 1 item was what I asked for. The Angel I ordered under Angel of Memories was correct Angel. The Tree Globe listed under Tree of Enchantment was not the tree I ordered. I ordered the Tree of Celebration listed under title of Tree of Enchantnent. The rep serving me had no idea what I was referring to. She said she couldn't find it. I told her what it was listed under. She said she finally found it. NOT TRUE!!!! What I received was the Tree… Read Full Review

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★☆☆☆☆

“Save your money”

Written on: 06/09/2015 by 319MacGregor (1 review written)

Received a basket for my birthday from a family member. It was the absolute worst gift basket I have ever gotten. It looked nice as a package but everything was stale. On top of that there was hardly anything in the multiple boxes. I have gotten a lot of gift baskets in my time but this one was so bad, it wouldn't even compare with anything else I have ever gotten. I tasted most things then threw the whole mess in the garbage where it belongs… Read Full Review

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Lilyerik's Comment

Written on: 27/09/2015

We are in 100% agreement with this comment. Received a basket as a gift. Looks pretty, however, yes, everything was stale! Large boxes with small amount of product. Didn't really matter as we did throw it all away in the garbage, too, after trying them. Only thing we kept was the basket. Can be used to store stuff. I feel bad for the person who spent money on this. I would never ever use gifttree.com!!

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★☆☆☆☆

“DO NOT USE THEM”

Written on: 12/08/2015

Where to begin? Ordered an arrangement for a funeral, paid $5 extra to have it delivered next day at the viewing. Received call the next day to inform me it could not be delivered that day. Agreed to give credit and guaranteed me it would arrive at the church the following day for the funeral, said I would receive a confirmation e~mail of the delivery. I didn't receive the confirmation email so I called the 800# with only an hour to spare before the funeral. Customer service representative… Read Full Review

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★★★★★

“bouquet of baloon is beautiful, it is nicer than I...”

Written on: 10/08/2015 by 208Pritchard (1 review written)

bouquet of baloon is beautiful, it is nicer than I expected, everything was delivered just as I wanted. Thank you… Read Full Review

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★☆☆☆☆

“Warning: lies about next day funeral service. ”

Written on: 09/08/2015 by Cruiseshipgirl (1 review written)

DO NOT USE GIFTTREE.COM SERVICES AS THEY LIE ABOUT AVAILABLE NEXT DAY DELIVERY. (And who knows what else). After a dear friend in the family passed away, I was online searching for a suitable flower arrangement. I am currently working on a ship in Europe and since there was no way to call, I went on the online chat to double check that although it was Saturday afternoon, that the bouquet would make it there on Sunday. I gave the funeral home address and they ASSURED me that it would be… Read Full Review

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★☆☆☆☆

“90th birthday cake not delivered”

Written on: 18/07/2015 by 458Jones (1 review written)

I have spent a small fortune with this company over the past couple years. That is over now and I will shop somewhere else. I ordered the Chocolate Truffle Box Cake (over $229.95) for my grandmother's 90th birthday. Gift Tree said they were going to overnight it on June 11th so it would be there on June 12th, before the party. When it did not arrive I called Gift Tree and they said it wasn't supposed to be delivered until June 17th. I made sure that the dope I was speaking with repeated the… Read Full Review

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★☆☆☆☆

“Horrible Experience”

Written on: 24/04/2015 by Sammyw311 (1 review written)

Order was not delivered. Received an email the next day saying it will be 3 days later! Yeah those baked cookies are going to taste yummy for her 25th Birthday!… Read Full Review

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★☆☆☆☆

“Very Disappointing ”

Written on: 14/04/2015 by wfBurke354 (1 review written)

I purchased a fruit basket for my grandfathers birthday. I purchased it because the website said it could be delivered the following day. It was not delivered for 4 days... needless to say, late for his birthday. He recieved it and the pears were rotten and moldy, the apples were bruised and mealy, & the oranges were crushed. I called and spoke to a woman at customer service, she was nice enough and said that she would have another basket sent right out. I requested that it not be delivered… Read Full Review

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Marywaymire's Comment

Written on: 24/04/2015

Oh my! Wished I read this too. Totally disappointed with this company too as they did not deliver when they said they would.

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★☆☆☆☆

“Disappointed”

Written on: 11/04/2015

Item I ordered was delivered on time, but the picture shown on the site looked 200% better than the actual item delivered. I call this false advertisement. I would DEFINITELY NOT RECOMMEND ordering from them again. … Read Full Review

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★☆☆☆☆

“Ordered a gift six days ago, still not delivered.”

Written on: 13/03/2015 by MaryAnnKreitzer (1 review written)

I ordered a pricey fruit/snack basket ($90) at Gift Tree last Sunday, March 10th, and was given an estimated delivery date of Tuesday March 12th. The item wasn't shipped until Tuesday and as of today (Friday afternoon) it is still in transit. The new "estimated" delivery date is Monday, March 16th, over a week since I ordered the item. Of course, there's no guarantee it will actually arrive on Monday. I wonder just how fresh the fruit will be when it finally gets to its destination. I read… Read Full Review

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★★☆☆☆

“Beware of delivery charges!”

Written on: 04/11/2014 by raMeier197 (1 review written)

I found an item I really liked as an executive business gift and wanted to order 3 of the same item delivered to the same address. This site charges you $9.95 for each item shipped even if it's going to the same address. I called them to confirm this wasn't an error. The item looked nice and was well reviewed but I refused to pay $30 in shipping for three small gift items that were to cost $140 total and did not weigh very much. So I went to amazon and found something similar that was just as… Read Full Review

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★☆☆☆☆

“Very bad service”

Written on: 02/08/2014 by Consumer50 (1 review written)

I ordered Mylar balloons with champagne to be delivered on their anniversary. The day came and went with no delivery. I called that afternoon and was told they would look into it. I called Monday morning and was told they heard from the shop and the shop told gift tree the delivery was made and the driver left it on the front porch as no one was home. They were home all day. The gift tree rep said they'd have the delivery rushed out that Monday morning. Monday came and went. No delivery. I… Read Full Review

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Gifttree Services's Response to Consumer50's Review

Written on: 09/10/2014

Hi,

I can definitely appreciate the disappointment with the way things were handled. I know I would have been disappointed as well, if I were in your shoes. I would like to look into this for you and make sure that this does not happen again. Would you please email us, I would love to try and make this right.

Thanks!
Kari Day
Customer Loyalty Manager

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★★☆☆☆

“No Card...Who Sent the Gift. That's a Problem”

Written on: 20/07/2014 by gpKennedy425 (1 review written)

I made two orders from your website this week and both were delivered in a timely fashion. However, neither basket included a card or my name so my clients had no idea who sent the gift. This is extremely disappointing and embarrassing. If one has to pay $100 for two boxes of cookies I would at least like to think that my clients would know who sent the gift. I guess that is too much to ask for these days. Good day … Read Full Review

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Gifttree Services's Comment

Written on: 09/10/2014

Missing Card Message

I can definitely appreciate the disappointment with the missing card. I know I would be disappointed as well, if I were in your shoes. We print off every card and slip it under the ribbon so that it does not get lost. Sometimes it wiggles out during the shipping process and can get over looked in the packaging. I would be more than happy to send out new card messages for you, if you would like. Please email me.

Thanks so much!
Kari Day
Customer Loyalty Manager

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