American Apparel Store www.americanapparelstore.com Reviews

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 0 ratings and 7 reviews

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Average Ratings for American Apparel Store www.americanapparelstore.com

  • Customer Service2.4 stars
  • Quality of website3.1 stars
  • Value for Money3.5 stars
  • Overall rating2.2 stars

7 Reviews For American Apparel Store www.americanapparelstore.com

  • Guest 27th Jun 2009

    Reviewer rating: 4.5 stars


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    Good Points: Good variety of clothes, great colour ranges, email notificaiton of delivery dates and got here within a few days


    Bad Points: One dress delayed but got notification of this as was out of stock


    General comments: Love the range of bright and colourful clothes! They have some really unique pieces and great basics too. I ordered 3 dresses, 2 were delievred at the same time and one was delayed, but I was notified of the delay. I got free shipping and the overall cost for the dresses was very low, plus I love them!! Would definately order from American Apparel Store again

  • dancingwedger 19th Nov 2008

    Reviewer rating: 3.5 stars


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    They don't seem to rush delivery...if you're buying anything for a special occasion I'd order it two weeks in advance.

    I would order from them again but I would just leave a little longer in which to receive the goods.

  • lreilsel 15th Jul 2008

    Reviewer rating: 1 stars


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    I called American Apparel to make a complaint and was passed to a supervisor. I was not being rude or shouting - just wanted to make a statement. The supervisor started talking over me and said my time to talk was over. He then said that he was going to hang up on me for arguing with him.

  • BenjipNZ 29th Apr 2008

    Reviewer rating: 1.5 stars


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    Placed an order through the online store, received a confirmation email stating that my credit card had been authorised and I'd be notified when the goods would ship. Never received an email about the goods shipping so I contacted American Apparel - only to be told that my credit card had declined so no goods would ship. Would've been good for them to tell me that 2 weeks ago when I placed the order and was told my card had been authorised. I won't be buying from them again.

  • Here and There 16th Dec 2007

    Reviewer rating: 4.5 stars


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    American Apparel has some of the best clothes around. I have ordered from them several times and haven't had any issues.

  • Fitzybloe Rank: Corporal 28th Sep 2007

    Reviewer rating: 0 stars


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    No items were delivered after 10 working days. No contact, contrary to the statement on the received order e-mail from American Apparel. The phone line goes straight through to answer machine; even the press office weren't at home. The girl on the shop floor appears to be the only person who works at American Apparel, which may explain the rest of the service. I will never buy anything from American Apparel again.

  • laurelwilson Rank: Lance Corporal 8th Jul 2007

    Reviewer rating: 0.5 stars


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    I would not order from this company again.