Wool Overs Reviews - www.woolovers.com

★★★★★
4.6 / 5
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“excellent service at all times and am delighted with...”

Written on: 21/05/2015 by Addison490 (1 review written)

very pleased with everything I have bought and the service you offer both online and on the phone thank you… Read Full Review

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“Nine out of Ten!”

Written on: 21/05/2015 by Pruittfi147 (1 review written)

The reason for the title is only because of the postage situation. Everything else was 10 out of 10!! The staff were so helpful and polite and the product more that met expectations!! To have to pay postage both ways if it has to be sent back seems a bit harsh. This is the problem I guess with online merchandise. Maybe in time Woolovers will adapt the 'collection point' system. I agree the goods are excellent value and paying the postage allows this, but it has to be added to the purchase… Read Full Review

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“Lambs wool pullovers ”

Written on: 19/05/2015 by Warrenfa290 (1 review written)

I have now got a wardrobe full of wolovers items, they are very good quality and the range of colours is great… Read Full Review

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“Excellent all round”

Written on: 19/05/2015 by Thomson394 (1 review written)

I have purchased items from Woolovers many times. As usual, excellent range of colours, excellent quality and exceptionally quick delivery… Read Full Review

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“the service from woolovers.”

Written on: 16/05/2015 by Lucianm200 (1 review written)

After placing my order,my items were delivered very promptly.But the xxl i'd initially ordered were too big for me,so following the very clear instructions on the back of my order form i sent them back for a smaller size.i did get some excellent help from your online adviser as well with this.After waiting just a few days,because of the bank holiday my new order arrived,and i am very pleased with what i have purchased.overall i am very pleased with the service you have provided,even having to… Read Full Review

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“I am woolovered”

Written on: 16/05/2015

All that I wanted was in stock. Delivery was fast. Clothes fitted perfectly. Love the colours… Read Full Review

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“Summer V Cardigan”

Written on: 15/05/2015 by Reinad1976 (1 review written)

Ordered 2 silk/cotton cardigans - good fit, soft comfortable and good weight for a British summer… Read Full Review

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“ever dependable”

Written on: 14/05/2015 by Sheldona1992 (1 review written)

as always the ease of ordering online is superb, with each product being superbly displayed with excellent colour and size charts to help one make the right ordering decision. the quality of the products go without saying… Read Full Review

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“elderly home shopper”

Written on: 14/05/2015 by CarlieLittle (1 review written)

My most recent purchases were 2 lambs wool cardigans. As usual with Woolovers I loved the colours and the sizing. I find they wear better than more expensive similar items. I come back to Woolovers again and again because I get what the picture shows me… Read Full Review

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“Good value cardigans”

Written on: 14/05/2015 by Meadowsfv42 (1 review written)

The quality of all 3 cardigans was excellent. I do like the wide choice of colours as well as the fit. Have placed several orders over the years and have always been impressed with the quality and the delivery and the service when I have had to exchange an item… Read Full Review

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“Very good service as usual , thank you .”

Written on: 14/05/2015 by MarisaBuchanan (1 review written)

Very good service as usual , thank you… Read Full Review

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“Great value and quality”

Written on: 14/05/2015 by Jelbem (1 review written)

I have purchased jumpers in cashmere/merino, lambs wool and cotton/silk for myself and my 90 year old mother in law. The sizing system works very well and the despatch and returns system is very efficient. I love the choice of co,ours in most items, especially the warmer jumpers, as it cheers you up on cold, grey winter mornings. I have already recommended the jumpers to everyone who has commented how good they look. They all wash beautifully and rarely bobble. The winter wear is warm without… Read Full Review

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“I keep coming back,”

Written on: 14/05/2015 by BarbaraDunford (1 review written)

This is one of the best companies that I buy clothes from. Their website is easy to manage, and if I have a query they have a chat line, or will help over the phone. Always helpful and polite. I love the choices of styles and colours available, and have told many of my friends about Woolovers. My experience has all been positive. I have bought around twelve items and only returned one because the colour didn't suit me. I shall go on coming back for more!… Read Full Review

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“beautiful”

Written on: 11/05/2015 by Eliezerm274 (1 review written)

Excellent quality very soft lots of colour choice… Read Full Review

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“Service on return of flawed item”

Written on: 11/05/2015 by imses (1 review written)

The order process for my sweater was simple and delivery was well within the predicted time frame. Unfortunately the garment had a small flaw which necessitated a replacememt. I advised Woolovers of the position and found their interaction positive and speedy; the whole process took little more than a couple of days. The sweater has been replaced without debate and I found the whole process easy and that retaining my confidence as a customer was a key element in the customer service… Read Full Review

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“Navy cardigan”

Written on: 09/05/2015 by Santiagomm415 (1 review written)

I have been looking for one of these for ages and finally found one. Great shape, quality and fit. Haven't washed it yet… Read Full Review

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“Brilliant service”

Written on: 09/05/2015 by Chase8 (1 review written)

I cannot fault the efficiency and helpfulness of Woolovers customer service. I recently forgot to add a £5 off coupon to my order, instant messaged the customer service department and they reduced the price of my order to include the coupon, even though the order had gone through online. So helpful, and cheerful. I love the clothes, and the quality is excellent, especially when you consider the exorbitant price some other retailers charge for similar items. Keep doing what you're doing… Read Full Review

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“quality and satisfaction”

Written on: 09/05/2015 by Michaela414 (1 review written)

Yes, I like woolovers stuff. It is high quality. They despatch quickly and returns are easy. The only problem I have had is that of sizing. I find it confusing that a medium in one garment is a different size to a medium in another type of garment. I suppose they have their reasons, but to me a 'medium' should always be the same measurements… Read Full Review

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“VERY GOOD.......”

Written on: 09/05/2015 by 491Crabtree (1 review written)

This was my first order with Woolovers.....it wont be my last. After a blip from ordering wrong size ( my fault )the service I received was faultless. The button sleeveless waistcoat I have is superb quality for cotton/cashmere and I am ordering more items soon. I like their range for men and especially their lambs wool jumpers. I have no hesitation in recommending this company, they are obviously a small firm and I like that, the quality of the service comes across in how they deal with… Read Full Review

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“Cropped cardigan”

Written on: 08/05/2015

Excellent as always, perfect service, I will be back. Highly recommend !… Read Full Review

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