Wool Overs Reviews - www.woolovers.com

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“Good range of styles and colours”

Written on: 05/03/2015 by 164Pierce (1 review written)

Reasonably priced and acceptable quality, Woolovers is one of the few companies offering wool knitwear in an excellent range of colours. Sizing can be inconsistent between styles and delivery a bit slow. Returns very slow indeed… Read Full Review

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“Drop in Quality”

Written on: 05/03/2015 by 402Wiley (1 review written)

Recently purchased 2 Guernsey jumpers. This is because I purchased the same about 18 month ago. The quality of the recently purchased Guernsey jumpers is lacking. They are lighter in weight and the sizing is completely different. I have kept the jumpers purely because they are at a bargain price. If I had known that the quality of the jumpers would drop in line with the drop in price I would not have purchased them. Packaging good - delivery prompt… Read Full Review

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“BASICS”

Written on: 03/03/2015 by OliverKennedy433 (1 review written)

The knitwear is stylish but classic and there is a good range of colours it's a pity you have to pay postage and returns the italian collar cardigan was very stylish but the wool was so hard and scratchy it was unwearable! Could you make this style in wool and cashmere or silk and cotton or best of all cotton and cashmere!… Read Full Review

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“Changed size in the wash”

Written on: 16/02/2015 by Judge50 (1 review written)

I bought two cardigans for Christmas, one for myself and the other for my wife. I washed hers successfully (30 degree colours wash), leaving it to dry naturally, but when it came to my garment (same wash and dry process) I found it had shrunk in size and no longer fitted me. A disappointment, as it was a nice cardigan and had been commented on at Christmas… Read Full Review

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“Inconsistent quality!”

Written on: 06/02/2015 by Ishouldhaveknownbetter (1 review written)

I ordered two jumpers of the same style and size. One is fine, the other looks like someone has already worn it and stretched the hem. One fits nicely, one doesn't.....why?… Read Full Review

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Adriennegent1's Response to Ishouldhaveknownbetter's Review

Written on: 07/02/2015

I agree with this comment. My husband and I have been buying jumpers from Woolovers for many years. Mostly the quality is fantastic, but occasionally of late, there have been issues like poor fit or a thinner wool quality. I recently bought two jumpers on a reduced price deal and one colour is smaller than the other and the wool has 'bobbled' quite badly after a few wearings. Hoping that the general quality of this fantastic source of wool clothing is not declining!

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“Colours not as portrayed on website”

Written on: 31/01/2015

I was really pleased with a previous order for a black slinky polo and cropped cardigan so I decided to order more in different colours. I was so disappointed with the colours, they are nothing like the colours portrayed on the website or in the catalogue (winter white is beige and red rose is more like cerise) the polo is also very thin and would need a camisole underneath it. I initially thought on opening the parcel they had sent the wrong items. I am still undecided wether to return the… Read Full Review

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“relaxed grandad shirt”

Written on: 28/01/2015 by Monkerhostin (1 review written)

I like the relaxed granddad style of garment to wear over t-shirts, but I had never purchased one from Woolovers before. (I have a V-neck sweater from Woolovers which I like wearing but has pilled under the arms). I have had to send the Large size relaxed granddad back (I am a size 16 so would expect to purchase a Large size) as it is far too relaxed for me. It is very wide and the neck is like a boat, although the sleeves and length are fine. I haven't received the Medium size yet so can't… Read Full Review

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“Not all its cracked up to be”

Written on: 26/01/2015 by Popehl347 (1 review written)

I bought two lambswool cardigans a few months ago, they had to be returned as they were far too big. I had paid particular attention to the sizing charts as recommended on the website but I managed to order the incorrect size using the information supplied. I liked the quality and the price of the garments so, when I ordered replacements of the correct size I ordered two more. There followed a very long wait for the replacements to arrive, the original order had arrived very quickly so I was… Read Full Review

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“the products are very good, but the customer serice is...”

Written on: 26/01/2015 by AnnieParker284 (1 review written)

great products, poor customer service, very poor actually, never get a straight answer and it took two weeks for the shipment to leave their warehouse after mt credit card was charged… Read Full Review

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“useful layer”

Written on: 25/01/2015 by AlaniHolden234 (1 review written)

I have 3 of these now and find them really useful to layer up in the winter, I am 5'4 and choose M which is nice and long and great over skinnies. However, with knitwear I find you get what you pay for - these bobble badly, and after a bit of wear the knit is very thin. If you want a cosy heavier weight layer this isn't for you… Read Full Review

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“Didn't wash well”

Written on: 21/01/2015 by ClaraKeegan (1 review written)

Happy with the speed of delivery but the ribbing on one of the jumpers has lost its elasticity after just one wash - the other in the same wash cycle is fine… Read Full Review

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“shades of grey”

Written on: 19/01/2015

Basically happy with purchase. Colour was darker than I expected, but I do wear it, and it is very warm.It is a generous fitting! The package arrived quickly, but the jumper was heavily creased, and the packaging damaged. the delivery note looked as though it had been screwed up, and I had to iron the paper as well as the jumper! I know it was ordered before Xmas, and things were frenetic, but you did ask for any criticisms!… Read Full Review

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“Jumper had hole in , still awaiting replacement.”

Written on: 16/01/2015 by FranklinFarrell443 (1 review written)

This present was found to have a hole in the front due to a flaw in the yarn. It was returned to you between Christmas and the New Year. Receipt was acknowledge but I still have not recieved a replacement. OBSERVATION I am sorry Woolovers but a review using this company is not the best for customer relations. Much better to have a review are on your own web site… Read Full Review

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“Good product, poor communication”

Written on: 14/01/2015 by LindaRiley (1 review written)

I bought a Guernsey sweater as a present for my husband. I liked the sizing procedure and this enabled me to buy the correct size. The sweater is lovely and he likes it. I can't yet comment on how it wears or washes as he has only warn it a couple of times so far. Communication regarding delivery was a little confusing. As I had heard nothing a week after I placed my order, apart from the immediate confirmation of purchase, I sent an email enquiring when I would be likely to receive it. This… Read Full Review

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“Didn't wash well”

Written on: 10/01/2015 by 122Cole (1 review written)

I was very disappointed in the way the two cardigans washed. I was happy when I wore them for the first time, and thought I had made a good choice. Then when I washed them I couldn't believe how baggy they had become. Put me off ordering again… Read Full Review

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“Missed opportunity”

Written on: 09/01/2015 by Poppyhunt (1 review written)

My purchase from Woolovers was done online and was satisfactory. What I was extremely disappointed with was the fact that just a few weeks after my order Woolovers came to my town and I was not informed of this and saw no publicity about it either. A "missed opportunity" for both parties and one that shows a lack of internal communication in the company… Read Full Review

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“great length and style, but quality does not last”

Written on: 09/01/2015 by IF37 (1 review written)

I keep buying these longer length dresses which I use as "slip-overs" and I have them in 3 different colours. I do like the style; they are very versatile. I do look after them, but they don't last longer than one or at best two seasons and then the holes start appearing in them (not moth holes) and every time I reluctantly buy another one but only because I can't find anything similar (and of a better quality). I have several friends who experience the same problem… Read Full Review

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“White polo-neck”

Written on: 09/01/2015 by ilmer (1 review written)

I was slightly disappointed by how loosely-knit this sweater proved to be - one could almost push a finger through the material in places. I was expecting a heavier, more "chunky" knit garment. The knitting is so loose that one has to wear a white shirt or vest underneath - with a coloured undergarment the colour shows through… Read Full Review

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“Delivery time unacceptablr”

Written on: 08/01/2015 by cassisblue1 (1 review written)

It is now the 8th January and I ordered my jumpers on the 3rd Jan '15 and today the 8th you have just sent an email saying that despite taking full payment for both only one is finally on it's way, I do not like paying in advance for items that you are not sending out! This is a pity because the products are good value… Read Full Review

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“Disappointed”

Written on: 24/12/2014 by KimberlyTennant (1 review written)

Although on the whole pleased with my purchases over the last 15 years, my only gripe concerns the round necked merio cardigans of which I have several. Each one has consistently unravelled around the over locked neck edge. This is really maddening and despite all attempts to catch the stitches before they come undone, the end result is an unsightly garment. I have emailed the company with images attached but no response was forthcoming… Read Full Review

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