Wool Overs Reviews - www.woolovers.com

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“not totally satisfied ”

Written on: 11/10/2014 by SaraKing477 (1 review written)

I received in good order two cardigans , however the sleeves from the rib V cardigan (F26) were much too narrow. I am not totally satisfied. I hope they will change this John de Ruijter Baarn The Netherlands… Read Full Review

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“Lovely Jumper Shame about the Smell”

Written on: 02/10/2014 by 335Doyle (1 review written)

The Aran jumper and was just as described: warm, soft and wiyh a luxurious feel. Unfortunately I washed it and there was a very unpleasant odour coming from it. Customer services advised me to air it for 5 days. We are on day 5 and the smell, albeit less, is still there. So far 1 week of wonderful wear 1 weeek aieing on the clothes line. £40 value?… Read Full Review

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“Disappointing sizewise”

Written on: 22/09/2014 by Lollydolly (1 review written)

Good service and delivery. Ordered Breton striped tops size 10, delighted with quality and colour and price however, the sizing is way too baggy to be flattering on me. Will wear around the house or garden as the tops are very comfortable but wouldn't order again as I am a size 10 and these were more like a 12 on me… Read Full Review

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“Nice but short”

Written on: 16/09/2014 by LaineyVelez (1 review written)

These dresses do not quite reach mid thigh on me. They are good quality fabrics but if you are 5ft 6 or over, they may be quite short. Not too happy about the spam mail in the post after this purchase… Read Full Review

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“Good for tinies!”

Written on: 14/09/2014 by Welsh496 (1 review written)

Beautiful soft cashmere mix. Beautiful style. Beautiful colour. BUT so short. I am only 5' 3" but this dress is well above the knee.I am happy to wear just above the knee but this looks silly. More a tunic than a dress. Have decided to keep it as a tunic but disappointed as I wanted a dress… Read Full Review

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“Shipping Back to UK too high for US Customers.”

Written on: 12/09/2014 by DominiqueBrady405 (1 review written)

I have had pretty good luck with most of the items I have ordered from Woolovers. I really like the items made with the cotton/silk combination. However, I recently ordered a sweater made of cotton/cashmere and a zip front cardigan. I ordered the same size I have ordered in all my other sweaters. They were way too large. The return postage was almost the cost of the sweaters. I was not aware of the statement on the website stating these sweaters were oversized… Read Full Review

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“Why the delay?”

Written on: 12/09/2014 by Reese209 (1 review written)

Surprised at how long the sweaters I ordered on line took to arrive. When they eventually came I found they were much too wide. Great colours and good value though, and reordered the smallest size… Read Full Review

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“recommended with reservations”

Written on: 07/09/2014 by tiFinnegan355 (1 review written)

items are lovely when new and fit well but mixed fibres and cashmere do bobble and the lint shaver is needed nearly every wash. I always handwash and spin dry my cardigans and pullovers even though they say they can be machine washed. Very frustrating during sale period to find that 'free' postage limit for uk has risen from zero to £70 as having bought one cardigan at £25 to check style and fit and been delighted I decided to buy another couple at 2 for £45, but as I wasn't prepared to… Read Full Review

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“Lovely but a little disappointing”

Written on: 05/09/2014 by Landyn1969 (1 review written)

My previous purchases have been jumpers which have been excellent quality. My latest purchase was the tie front cardigan bought specifically to wear with a long dress. When I first tried it on the overlocked edges curled up and I decided to send it back but as the colour is so perfect for the dress I decided to try again and it seemed better the second time so I am keeping it. However my only real complaint is the black label sewn into the back which is very unsightly and the stitching has made… Read Full Review

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“Information incorrect.”

Written on: 05/09/2014

I was very disappointed to find I had been charged for the postage on my goods. It said very clearly that there was no charge on the catalogue & online. I am very happy with my purchase and it was delivered in good time… Read Full Review

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“Good Fit but Poor Delivery”

Written on: 25/08/2014 by Liliano1994 (1 review written)

I purchased two Silk/Cotton Sleeveless tops in Large Size to fit size 16. They are softer than I expected a Silk and Cotton blend to be and they are a good fit with no gaping below the armhole as many sleeveless tops do. They were good value as I purchased them in the sale and they will be useful under jackets or over or under blouses (shirts. I note that they require washing in an appropriate product and hope they will wash without bobbling, but as I haven't yet worn them I have yet to… Read Full Review

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“Reasonably satisfied”

Written on: 20/07/2014 by 268Weaver (1 review written)

Find sizing very confusing I have items ranging from samll to large and all fit. Because of the expense of returning first item would consider carefully ordering again in case I have the same problem… Read Full Review

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“Order went wrong!”

Written on: 19/07/2014 by Zion460 (1 review written)

3 weeks ago I ordered a spencer to be sent to my address in Holland. Sadly enough, it did not arrive yet. Woolovers has kindly promised me to solve the problem, but I still donot have the spencer. Luckily, it is summertime now! Jan de Groot, Deventer, Holland… Read Full Review

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“Fair, could do better”

Written on: 07/06/2014 by dtjud (2 reviews written)

I have bought items from here and been happy with quality and fit. This time I am am disappointed with fit and colour so am returning. I am surprised that there is a postage charge for returns - Woolovers must be the only company that charges for both delivery and return postage. As much as I like some of the products I will not be buying again for this reason… Read Full Review

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“Fair, could do better”

Written on: 07/06/2014 by dtjud (2 reviews written)

I have bought items from here and been happy with quality and fit. This time I am am disappointed with fit and colour so am returning. I am surprised that there is a postage charge for returns - Woolovers must be the only company that charges for both delivery and return postage. As much as I like some of the products I will not be buying again for this reason… Read Full Review

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“colour & size”

Written on: 27/05/2014

The customer service and delivery were excellent but I was a little disappointed with the two cardigans I ordered in the cotton and silk mix. I ordered a white and citrus in the same size, but the citrus one has come up larger, it aslo seems to get baggier on wearing. The colour is much softer then the photo or name 'citrus' would imply. The style is good… Read Full Review

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“Mainly plus, but a couple of minus points”

Written on: 09/05/2014

I have ordered from Woolovers several times and found the garments to be of good quality and the speed of service excellent. I shall doubtless order from them again but do have a couple of niggles. Firstly, the colours on the website seem to be misleadingly different to the actual garment when received, I usually find them duller or darker or a different shade to that expected. This has led to a proportion of returns for exchange on grounds of not liking the colour, leading to my second gripe… Read Full Review

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“Good and bad”

Written on: 24/04/2014

Bought two jumpers, both same style, different colours. However, the 'winter white' was transparent and I would have had to wear a camisole under it, so I returned it. The 'cherry' was very good and I'm enjoying it. I will use the web site again, though - as it's great value… Read Full Review

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“no more goods”

Written on: 21/04/2014 by raMay335 (1 review written)

please cancel all e-mails am disappointed with quality of wool, and cheap buttons and would have sentit back except for cost of postage. will not be buying any more goods from you… Read Full Review

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“Rough texture and no free return”

Written on: 21/04/2014

I have previously been satisfied with items from this company but was disappointed with the cable jumper recently ordered. It was a 'sale' price of £32 and, although it arrived quickly, the quality of the wool was disappointing and the colour was more 'red' than the 'rose' description on the website. There was also a mark on the rib. I did email the company to advise them of this but received no response. In the circumstances, I was unhappy at having to pay for the return of the goods and… Read Full Review

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