Wool Overs Reviews - www.woolovers.com

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“Reasonably satisfied”

Written on: 20/07/2014 by 268Weaver (1 review written)

Find sizing very confusing I have items ranging from samll to large and all fit. Because of the expense of returning first item would consider carefully ordering again in case I have the same problem… Read Full Review

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“Order went wrong!”

Written on: 19/07/2014 by Zion460 (1 review written)

3 weeks ago I ordered a spencer to be sent to my address in Holland. Sadly enough, it did not arrive yet. Woolovers has kindly promised me to solve the problem, but I still donot have the spencer. Luckily, it is summertime now! Jan de Groot, Deventer, Holland… Read Full Review

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“Fair, could do better”

Written on: 07/06/2014 by dtjud (2 reviews written)

I have bought items from here and been happy with quality and fit. This time I am am disappointed with fit and colour so am returning. I am surprised that there is a postage charge for returns - Woolovers must be the only company that charges for both delivery and return postage. As much as I like some of the products I will not be buying again for this reason… Read Full Review

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“Fair, could do better”

Written on: 07/06/2014 by dtjud (2 reviews written)

I have bought items from here and been happy with quality and fit. This time I am am disappointed with fit and colour so am returning. I am surprised that there is a postage charge for returns - Woolovers must be the only company that charges for both delivery and return postage. As much as I like some of the products I will not be buying again for this reason… Read Full Review

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“colour & size”

Written on: 27/05/2014

The customer service and delivery were excellent but I was a little disappointed with the two cardigans I ordered in the cotton and silk mix. I ordered a white and citrus in the same size, but the citrus one has come up larger, it aslo seems to get baggier on wearing. The colour is much softer then the photo or name 'citrus' would imply. The style is good… Read Full Review

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“Mainly plus, but a couple of minus points”

Written on: 09/05/2014

I have ordered from Woolovers several times and found the garments to be of good quality and the speed of service excellent. I shall doubtless order from them again but do have a couple of niggles. Firstly, the colours on the website seem to be misleadingly different to the actual garment when received, I usually find them duller or darker or a different shade to that expected. This has led to a proportion of returns for exchange on grounds of not liking the colour, leading to my second gripe… Read Full Review

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“Good and bad”

Written on: 24/04/2014

Bought two jumpers, both same style, different colours. However, the 'winter white' was transparent and I would have had to wear a camisole under it, so I returned it. The 'cherry' was very good and I'm enjoying it. I will use the web site again, though - as it's great value… Read Full Review

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“no more goods”

Written on: 21/04/2014 by raMay335 (1 review written)

please cancel all e-mails am disappointed with quality of wool, and cheap buttons and would have sentit back except for cost of postage. will not be buying any more goods from you… Read Full Review

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“Rough texture and no free return”

Written on: 21/04/2014

I have previously been satisfied with items from this company but was disappointed with the cable jumper recently ordered. It was a 'sale' price of £32 and, although it arrived quickly, the quality of the wool was disappointing and the colour was more 'red' than the 'rose' description on the website. There was also a mark on the rib. I did email the company to advise them of this but received no response. In the circumstances, I was unhappy at having to pay for the return of the goods and… Read Full Review

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“Misleading, Under-stuffed, Bad Communication”

Written on: 04/04/2014 by Aleks22 (1 review written)

Sizing is something not consistant - at least two variations of small and medium sizes (varies from 17 to 21 inches in Small!)Customer services are very slow. If you are lucky and found a good fit - fine, if you have a problem and want an exchange, need to contact Woolovers - unlucky, be patient and prepare to wait… Read Full Review

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“Very Late Undelivered”

Written on: 11/03/2014 by wminot (1 review written)

Weeks ago I ordered a sweater that has never arrived. Would like to cancel my order… Read Full Review

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“Needing to change the article”

Written on: 27/02/2014 by ChichesterCharlotte (1 review written)

I changed this item for a size bigger only to find it is too big, so I am going to try again for a smaller size. I loved the colour sea green and just hope this time it will be successful… Read Full Review

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“Varying sizes”

Written on: 27/02/2014

Two polo jumpers in xl far too big, another. Scoop neck same size xl barrel big enough. Found the polo necks wool too rough. Cannot wear as polls… Read Full Review

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“Warm woollen cardigan”

Written on: 27/02/2014

This is certainly a very warm garment. I found the zip a bit tricky to start but OK once in the clip. I had not realised fully that the jacket had a zip and buttons - my fault. I should have preferred it to have one or the other. The sleeves are much too long so need to have the cuffs turned back. I like the length so it will be a very useful garment in cold weather… Read Full Review

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“Good product, but half the buttons came off in just a...”

Written on: 27/02/2014

Good product, but half the buttons came off in just a few days… Read Full Review

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“Too Large by far”

Written on: 26/02/2014

I ordered a red pullover which I was advised would fit me - ladies size 16. When it arrived it was about a size 20. Far far too large. However it just about fitted my husband who wears XL clothes. So I gave it to him rather than spend money sending it back He is delighted I will steer clear of Woolovers. … Read Full Review

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“Goes bobbly after a couple of washes”

Written on: 24/02/2014

The simple style of the waistcoat cardigan is good for layering, however they tend to bobble very quickly. The service is good but the quality of the product could be much better, especially for the price… Read Full Review

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“scratchy,too big,”

Written on: 22/02/2014

Delivery was quick but size was way too big.I ordered a 2x like I do with all my coats and shirts but this was more like 3-4x.The wool was rough and scratchy.I decided to return but the post office said it was $35.00!!!.I gave them away rather than pay postage and only net $27.00 after returns… Read Full Review

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“great but bobbles appeared quickly.”

Written on: 22/02/2014

I was very happy with the cardigan I ordered, both the colour and fit/design was great. However after only a couple of wears the cardigan started bobbling all over… Read Full Review

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“Comment on style/ quality”

Written on: 22/02/2014

In general, love the styles and have bought multiple styles in various colours if they suit me. On the less positive side, the clothes are not always robust. I have had to re- sew seams and sew up little holes soon after purchase. The materials are soft but wear out quickly. There seems to be no alternative at the present and will still continue to buy from woolovers. The quality issue is a problem though. Love the styles… Read Full Review

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