Wool Overs Reviews - www.woolovers.com

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“Questionable quality goods”

Written on: 14/05/2015 by vwGilliam305 (1 review written)

Service from website excellent however jumpers already showing signs of pilling and only worn twice!… Read Full Review

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“Their product reviews on their website are misleading”

Written on: 11/05/2015

I recently discovered Woolovers and bought a number of items from them including jumpers and cardigans. PROS: Some items were lovely (black and grey cashmere/merino fitted polo neck jumpers). CONS: Their cream items I bought were see through (I am very fair yet you could see both my underwear and skin). I tried both a fitted polo neck and cardigan in cashmere and merino. The cream colour was lovely, the quality was very poor. Their piling comb broke after a few uses and snagged another… Read Full Review

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“Wool pills very quickly”

Written on: 08/04/2015

Disappointed that the two jumpers pilled after very few wearings… Read Full Review

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“Slow and disinterested”

Written on: 09/02/2015 by robsmith1960 (1 review written)

Wool Overs' web ordering goes great some of the time but woe betide anyone who encounters a problem as their phone line is slow and uncaring, the systems for reporting a problem are slow. I'd tell you how good they are at dealing with and correcting a problem but I haven't got there yet. Hoping my winter clothing will actually arrive this winter… Read Full Review

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“Neckline too wide”

Written on: 28/01/2015 by Dinahmyte (1 review written)

I am unable to wear wool so I choose from Woolovers' cotton or cotton and silk ranges. I have been getting constant (too many) emails from them showing the same items with different offers. The only item I thought might be useful was the Breton top as I liked the 3/4 sleeves. But the Linen and French Navy was disappointing as the linen colour was darker than in the picture. The lightweight fabric was entirely unsuitable for a Winter garment and the neckline was so wide it didn't even cover my… Read Full Review

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“Good product, terrible customer service”

Written on: 26/01/2015 by Andersen368 (1 review written)

Ordered 3 women sweaters - quality is good. Even through material is wool and cashmere, sweaters do not keep as warm as expected. The biggest complaint is the lack of customers service. I had to wait for 40 days after placing the order to receive the third sweater. When placing the order, there was no note that the garment was in backorder. The seller never notified me that there would be a delay and finally when I called to inquire when I can expect to get the product for which I had paid 30… Read Full Review

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“Wouldn't order from Woolovers again”

Written on: 16/01/2015

When I ordered the jumper the website said it was in stock (that's why I chose that particular colour), but when I rang to find out where it was I was told they were waiting for stock to arrive! The jumper itself has very short sleeves. My arms are not particularly long but these sleeves barely scrape my wrists. Shame really as this new jumper has been resigned to dog walking whereas I was hoping to have worn it with jeans when going out with friends… Read Full Review

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“Exchanges are very long”

Written on: 14/01/2015 by Scubadivingdiva (1 review written)

large size jumper - very large, sent back on 27 Dec for a medium and it has still not arrived and the price has been reduced in the sale. Better to ask for a refund then reorder to save money, shame this was not offered even though I took the time to 'chat' online with one of their staff!… Read Full Review

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“Disappointed”

Written on: 15/12/2014

warm cardigan but it is already those ballish things that poorly made wool clothing have. did not expect that considering the price… Read Full Review

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“Gone bobbly after only two washes”

Written on: 14/12/2014 by petal22 (1 review written)

I ordered two jumpers in my size, but had to send them back as the sleeves were too short. I then ordered two more in a larger size which I have washed two times and they have both gone very bobbly, disappointed with the quality. I am afraid I would not buy them again… Read Full Review

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“Scratchy!”

Written on: 30/10/2014 by Paisley299 (1 review written)

I ordered a ladies fair isle jumper and loved the colours and pattern. Unfortunately it is far too itchy to wear. Such a disappointment. How does anyone wear these!? Also, I also ordered the jumper in a size larger than my usual size to get a more comfy, loose fit. For some reason, the length of the jumper stays the same, whether you order the smallest size or the largest, which makes no sense and looks odd (the width increases considerably but the length doesn't). I also ordered a… Read Full Review

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“Long classic ladies waistcoat - poor quality”

Written on: 24/10/2014

I have purchased 3 of the ladies long line sleeveless waistcoats, but for some reason the rich rose colour one is of a different quality. I love the colour but after only 2 wears of the cardigan - it bobbled and looked like I had had it for years. Quality of this item is poor… Read Full Review

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“vee neck cardigan disappointment”

Written on: 21/10/2014 by ShayleeDavies180 (1 review written)

I ordered a large pink cable cardigan. I carefully measured an existing garment as per the instructions and chose large accordingly although I usually wear a 14 or medium. it was distinctly tight all over so I exchanged it for an XL. That had to go back. It was hard to believe it was only one size larger. It hung off me. the sleeves which were snug before were really loose. It hung in folds round the bust and drooped off the shoulders. The colour was great and the service was fine but the goods… Read Full Review

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“Postage was shocking ”

Written on: 29/09/2014 by YoselinAustin369 (1 review written)

I am about to send my item back as I paid extra for fast postage so I have the item for my husband on our 7th wedding Anniversary, instead I received it 2 days after the event even though I had ordered it in time. The jump I ordered was also extremely shapeless and overall did not look like the item that I ordered. Not impressed at all… Read Full Review

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“Blue pullover ”

Written on: 07/03/2014 by 337Brown (1 review written)

I am not satisfied because the lower border is too wide and totally unflexible… Read Full Review

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“unisex cable jumper and a chunky knit jumper”

Written on: 27/02/2014

I spent ages considering and reading the size guide for my husband and myself and noted the 'generous sizing' comment. I am 5'4" and the jersey for me is just too short for the width and the jersey for my husband is very tight… Read Full Review

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“Disappointingly poor quality”

Written on: 04/11/2013 by Merlybogs (1 review written)

I purchased my winter wooliies wardrobe from Woolovers, having been recommended by a colleague. Initially I was more than pleased with the available styles, colours and fit. What I wasn't prepared for was the quality of the garments and the apparent lack of after sales customer service. The lambs wool jumpers are very itchy,requiring an extra layer underneath. The slinky polo jumpers started to bobble after just 2 wearings. I sent 2 emails to Woolovers and gave heard absolutely nothing. I… Read Full Review

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“blueberry unisex jumper”

Written on: 24/10/2013

I thought this jumper was nice when it arrived, although it was quite loose fit. I have worn it a few times and it is getting baggy. So looks like an old jumper already. I will return it for a refund - sorry… Read Full Review

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“I am very disappointed it has not arrived have...”

Written on: 16/10/2013 by Whitegables1 (1 review written)

I am very disappointed it has not arrived have purchased a lot of jumpers from you first time I have had a problem … Read Full Review

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“it was ordered 2 weeks ago 7 has not been received”

Written on: 09/10/2013

it was ordered 2 weeks ago 7 has not been received… Read Full Review

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