Overnight Prints www.overnightprints.com Reviews

Guest's review has yet to be rated - Be the first!

Good Points: They are inexpensive and use some green processes in their printing. Their website is pretty user friendly.

Bad Points: Customer service when there are problems.

General comments: I just cancelled my order with overnightprints.com. This was a repeat order. With this order, they did not notify me that they had put a hold on my order. When the order did not arrive after a full week, I tracked the order and discovered the hold - there was a problem with a file. They were able to fix the problem on their end in about five minutes. After sitting on the order for a week without notitying me (the rep said they sent an email but "a lot of times spam filter block these notifications'). They were unwilling to do more than a token gesture to help get the cards to me quickly (upgrade from ground shipping to 3-day shipping. This would not get the cards to me in time to advertise my upcoming art opening. I cancelled the order. My feeling is that, since they were able to send me an order confirmation which I received, there is no reason that they should not have been able to successfully notify me of the hold via either email or phone. They screwed up but were not willing to do cop to it or make a reasonable effort to make good. I won't use them again.

Guest's review has yet to be rated - Be the first!

I do not recommend Overnight Prints! Unhelpful customer service in my experience. 50/50 chance my printing work will be completed correctly I feel. They botched an order I placed for my business and then only offered a 10% discount on future jobs to make up for it. Now I personally find it very difficult to contact their customer service. There are many other great online printers have delivered me reliable products that I am more happy with. Therefore I do not recommend OvernightPrints.com.

Guest's review has yet to be rated - Be the first!

They answered all my questions, helped me as best they could but you get what you gave. Alignment issues were caused by the template I used, not their work. 100% satisfied, and have now used them several times.

snapclickflash's review has yet to be rated - Be the first!

I would never use Overnight Prints again as in my opinion they didnt lift a finger to retain my business, when I had an issue with my order!

JeremyArmstrong's review has yet to be rated - Be the first!

I would not recommend them to anyone.

JenniPhan's review has yet to be rated - Be the first!

Since I moved away from my family I've been sending the holiday greeting cards these past four years. I've tried a different online printing company every year and just this past holiday season I used Overnight Prints. I've most satisfied with this company compared to all the other ones in my past experiences. The offer high quality products at pretty decent prices. I absolutely loved my greeting cards from them and I would definitely be ordering from them next year.