Air China Reviews

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★★☆☆☆
1.7
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“20 yrs behind.... Maybe more”

★★☆☆☆

written by Beertogoo on 06/01/2016

I booked my travel thru SkyLux travel. My agent was very professional. But I had my doubts about air China But accepted my itinerary anyway. DFW-IAH-PEK-BKK DFW-IAH... United F-2A IAH-PEK... Air China J-13A PEK-BKK... Air China J-2A Same seats and Airlines on return. Thought it strange they wanted my drink and all meal choices before we even left the gate. The food to PEK wasn't to bad. After dinner I wanted coffee, but I also wanted some Bailey's with it. It's bad enough I had to get up and go to the galley for coffee because after dinner the flight crew is gone, except for in the galley. But when I asked for coffee and Bailey's I was informed Bailey's was in First class. I said okay. And made my request again. I got the same reply from her. So I turned and walked thru first class and took the bottle of Bailey's back to the business class galley and gave it to her. All the while saying to her, It's called costumer service..... But rest of that flight was okay. In transit thru PEK... No more for this guy. Crazy but had to clear security again. Had no trouble in DFW or IAH in having a lighter in my laptop case.... But in PEK you would have thought I had a Hellfire missile in that case..... Security went nuts and I really thought I was about to get shot..... But that's another story. 3 hour layover in PEK and arrived in BKK with no checked bag. You have a Priority checked bag and 3 hours to load it and don't. REALLY.... That bag had all my beach wear and stuff in it because I was catching an early flight the next morning to Hat Yai on to Koe Lipe...... I cant even put in print how mad I was. My retune...... The food was not for human consumption. Im not sure how you can even call it food. I truly expected a lot more out of Air China..... That business class ticket came out of my pocket. Not bought by a company. So I expected a lot more for my dollar..... So the bottom line is, no more air China.... And never be in transit thru China again....

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