Aerolineas Argentinas Reviews

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★★☆☆☆
1.5 / 5
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Latest Reviews

★★★★★

“Fascinating”

Written on: 16/08/2014 by ZaraMcClanahan (1 review written)

Found it great my whole journey to Argentina from NYC and the flight wasnt the exception. Kind and efficient staff, no long queue for checking-in; no trouble with my lugagge and i loved dinner. Seat was pretty comfortable and I listened to music through the trip. We departed and arrived on time to destination. I hope to come back soon to SouthAmerica; sure Ill choose Aerolineas Argentinas… Read Full Review

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★★★★★

“Secure, friendly, cheap”

Written on: 15/08/2014 by rtBarrett395 (1 review written)

I am Argentine and is and always was a pleasure to travel with Aerolineas Argentinas. To begin, the drivers are the best in the world without discussion. The staff is very attentive and considerate of passengers. In recent years increased her number of destinations and the number of daily flights. In short, I love flying Aerolineas Argentinas!… Read Full Review

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★★★★★

“Surprised by a great service”

Written on: 24/07/2014 by SebastianSenlle (1 review written)

I travelled from Fiumicino Airport in Rome to Buenos Aires in April. Despite of having heard in the media some bad reviews about Aerolineas Argentinas, I can say the flight was plenty satisfaying. Both the departure and the arrival were on time and there were no delays with the check-in. The bagagge arrived to destination with me. We were offered a wide range of beverage and food during the flight. The food was delicious, prepared according to a menu by an international renowned chef… Read Full Review

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★☆☆☆☆

“Horrible returning flights to NYC”

Written on: 22/04/2014 by Tayloros1960 (1 review written)

I used to travel with American in my trips to Argentina. I decided to give a try to Aerolineas Argentinas in my trip JFK-EZE-JFK Business Class / Club Condor. The airplanes was ok, the crew had no idea about what to do and were arguing about who was taking care of what in the segment NYC-EZE they did not have cocktails, only wine, sodas, water, cognac and whiskey. They provide you with a menu including one appetizer, three main courses and one dessert. The salad was really lame, the main… Read Full Review

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★★★★★

“Best service I have had anywhere”

Written on: 10/02/2014

Due to storms flight was delayed, not the air lines fault. Mentioned to the air stewardess that l would probable miss my connecting flight, with that she asked for my booking details, got the captain to contact ground staff and let the connecting flight know l was coming. She arranged for me to be first off the plane and to be met by air line rep who ran with me through air port got a boarding pass a and through security priority. Made my flight home by just mins, without this assistance I… Read Full Review

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★☆☆☆☆

“WORST AIRLINE FLYING”

Written on: 17/01/2014

I have flown the Atlantic 64 times along with other long distance flights. I am an experienced traveler and when I booked my recent flight to Argentina I went along with my grandson's suggestion that we fly Aerolineas Argentinas but I had misgivings because I had read a dim review. There were many problems. They DO Not answer the telephone and do not communicate nor do they return messages. The flight desk at Miami airport was closed. I was flying business class and my ticket was not cheap and… Read Full Review

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★☆☆☆☆

“Avoid!!!”

Written on: 30/12/2013

At all costs, if possible. Very lengthy, very scathing review below. I purchased tickets for their flights with trepidation, having read all the horror stories. We didn't really have another choice in regards to time and flight routes. They have NOT improved. We're now on the 2nd of 4 domestic flights and they have already screwed us over bigtime. First was Iguazu to Salta. They'd already changed the time by several hours between my buying the ticket and our arrival to Argentina. Good sign… Read Full Review

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★☆☆☆☆

“Aerolineas Argentinas: terrible”

Written on: 08/11/2013 by nl2ar (1 review written)

On my way to Floripa I did the check online: wrong. Usually you don't have to do more than drop your luggage at the desk and airlines are very happy. Wrong, Aerolineas have people at the desk that don't care about making things easy. The guy there can't send my luggage directly to Floripa: "You did the check in online and I don't know how to put your details so that your luggage at the stopover in Porto Alegre are further sent with GOL." But I bought the ticket from Aerolineas, Buenos… Read Full Review

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★☆☆☆☆

“A shame for Argentina”

Written on: 25/02/2013

Last month, my brother and I had to fly from Buenos-Aires to Ushuaia to board a cruise to Antarctica. We bought our ticket a couple of months prior to the flight. At B-Aires checkin desk the staff told us they do not see our seat (although we had tickets in our hands) and that we should complain to our agency in Europe. I told them we had to have a seat on a plane as we had our cruise ship living at 5pm and we paid 20'000 USD for this Antartica cruise but the guy just told us that there was… Read Full Review

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★☆☆☆☆

“Aerolineas Argentinas a flying disaster STAY AWAY”

Written on: 26/11/2012 by KretinaKK (1 review written)

I was an employee of Aerolineas Argentinas for nearly 10 years. I no longer work for them anymore. I can tell you that this airline is one of the most poorly run and dangerous companies to work for in the world. Everything gets stolen, the mechanics tools, the equipment, the passengers luggage, every piece of luggage gets opened and anything of value will be stolen. The government has their political group "La Cámpora" running the airline of Aerolineas Argentinas. They have made this… Read Full Review

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★☆☆☆☆

“Do yourself a Favour, Pay More and Fly a Real Airline”

Written on: 09/02/2012 by seanhennessey (1 review written)

The whole process from buying the air ticket to actually flying with Aerolíneas Argentinas was possibly the worst air travel experience we have ever experienced. Their website is a complete joke, I couldn’t even pay for the ticket I purchased on the website. I couldn’t check-in online prior to the flight. As a result, I spent a minimum of 10 hours on their toll free lines trying to book, purchase, modify, and then travel on the airline. Upon arriving at the airport to check-in, we had… Read Full Review

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Guest's Response to seanhennessey's Review

Written on: 25/04/2012

Aerolineas Argentinas is the worst airline to fly with. When I left Sydney to Auckland (2012), my plane was delayed four hours; and on my flight back, it didn't turn up at all! Auckland International had to re-book my flight with one of their aircraft the next day. Also the food was of a poor quality, the service was non-existent, the plane was old, my seat rattled and I felt unsafe. NEVER, NEVER, NEVER AGAIN.

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★☆☆☆☆

“Appalling! If there is ANY other alternative, take it!”

Written on: 29/11/2011

We had 4 flights with AA. The first was cancelled at the last minute; no information was available and assistance consisted of being instructed to queue for two hours to be told 'get the bus'. The second flight was delayed by two hours. The third was rerouted and involved a 4.5hr bus transfer and the plane stank of sewerage. The final flight was cancelled and then the replacement offered went from El Calafate to BA via Ushuia meaning a 3 hour journey took 6 hours. Staff were indifferent, there… Read Full Review

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★☆☆☆☆

“NEVER AGAIN”

Written on: 10/08/2011

I flew Montevideo-Buenos Aires, in Aerolineas Argentinas. As usual, Aerolineas´flights are delayed or cancelled. In my case, the delay was about 2 hours. There was nobody to ask what the problem was and how lond they estimated that the delay would be about. The plane (Boeing 737-500) was old. No entretainment, food and drinks, were included in the ticket, but they only gave you an orange juice and cereal bar. Crew´s attention was not good. I won´t fly again by this company. I hope yo don´t… Read Full Review

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Arkontes304's Comment

Written on: 02/04/2013

For a 40 minute flight what sort of entertainment and food do you require. I am not a fan of AR, but I think you expect much too much.

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★☆☆☆☆

“If you value your time DO NOT travel with AEROLINEAS...”

Written on: 09/06/2011

If you want your trip to be disrupted and ruined, please fly with AEROLINEAS ARGENTINAS If you want to be abused, disrespected, not listen to and robbed, please fly with AEROLINEAS ARGENTINAS There's has to be something to be said when the locals tell you they will not travel with their own airline. My flight was delayed, lost my next connection, and they refuse to help with that. Local Argentinean crew was supposed to contact me when exiting the plane, I am still waiting for this, I arrived on… Read Full Review

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★☆☆☆☆

“We spent 4 weeks in Argentina and took 5 flights with...”

Written on: 28/04/2011

We spent 4 weeks in Argentina and took 5 flights with this airline. In this time, they lost my baggages for two days, stole my 400USD micoach (electronic device), cancelled one flight with no previous notice, were delayed two times and worst of all: the last airplane we took tried to depart and stop last minute twice due to technical diffculties. We had to wait for 24 hrs for them to fix it and lost our connections to Mexico. The company REFUSED to assist us to solve any problem and kept… Read Full Review

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★☆☆☆☆

“Delayed for almost 24 hrs in Aukland (they lied and...”

Written on: 21/04/2011

Delayed for almost 24 hrs in Aukland (they lied and said it was an engineering issue and we latter found out it was industrial dispute). Pubic hair on breakfast tray!!!!! On return flight, Captain and crew turned up 2 hours late, sat on runway for another 45 mintures, baggage broken into at Ezirza and personal goods stolen and bag ruined. Same movie played 3.5 times during 12 hour flight...hell in the sky!… Read Full Review

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★☆☆☆☆

“I fly frequently all over the world.this was the worst...”

Written on: 05/04/2011

I fly frequently all over the world.this was the worst experienceI have ever had with a airline.My luggage and wheelchair as I am Disabled was never put on the flight in Sydney. In San Paolo no one could help us and the worst part they would not give me a wheelchair to use. It took 4 days and at least 40 phone calls with nothing to wear and no toiletries for our luggage and wheelchair to arrive.
We had 3 delayed flights.
Aerolineas dont care and are rude andnextremely unhelpful.
The planes are… Read Full Review

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★☆☆☆☆

“Last minute surprise cancellations and huge delays are...”

Written on: 28/03/2011

Last minute surprise cancellations and huge delays are routine in Aerolineas Argentinas. My short vacation was ruined by this airline. Check with a knowlegeable and honest travel agent before becoming their hostage… Read Full Review

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★☆☆☆☆

“ What a terrible experience! " internal flights in a...”

Written on: 31/01/2011

What a terrible experience! " internal flights in a month both delayed by over 5 hours. What they seem to do is Cancel flights until they have a full plane. The staff a rude and cl;early do not care at all about their customers. Not once did we receive an apology or even an acknowledgement that we might be inconvenienced. In addition other passengers related tales of lost luggage. I would avoid using them at all costs… Read Full Review

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★☆☆☆☆

“Aerolineas Argentinas is the worst airline i have ever...”

Written on: 02/09/2010

Aerolineas Argentinas is the worst airline i have ever encountered. We booked through a travel agent and were unaware of how terrible this airline was run. We had five flights throughout south america and every single one was delayed by over 2 hours, with one flight being cancelled all together. Trying to get information out of this airline is impossible and a complete waste of time. People who have flown with this airline will remember the poor service the dreadful food (gross ham sandwich… Read Full Review

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