Buy A Car Reviews - www.buyacar.co.uk

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Latest Reviews

★★★★★

“Happy experience with Buyacar.co.uk”

Written on: 13/04/2015

I wanted to buy a Skoda Yeti with a number of factory installed options. The Buyacar website presented a table with all the manufacturer's options and gave a running list of the costs as I added items on top of the models basic (much reduced) price. Once the order was placed I was contacted by one of the Buyacar staff to confirm that delivery of a factory order would be some weeks (as mentioned in the website). I was notified that the car was ready for delivery 2 weeks early and arranged… Read Full Review

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★★★★★

“Peugeot 308 SW”

Written on: 12/04/2015 by Elisae1988 (1 review written)

Excellent service from the first contact through to the arrival of the new car. The staff were always helpful and efficient, including the delivery driver who took the time to demonstrate all the main features of the car. The price of the new car was the best I could find and the trade in price for my old car was very fair. I would have no hesitation in using Buy A Car in the future… Read Full Review

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★★★★★

“SUPPLY OF SKODA YETI”

Written on: 11/04/2015 by bolland01 (1 review written)

Buyacar arranged the supply and delivery of my new Skoda Yeti at a good price and also took my car as Part exchange at a very fair price.There were no quibbles as the process was finalized.All of the people at Buyacar were extremely helpful and courteous from the top right through the chain,and any snags were ironed out quickly and without fuss.This is my second purchase through Buyacar,and I will have no hesitation in using them again in the future… Read Full Review

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★★★★★

“Fantastic New Van”

Written on: 09/04/2015 by Benallinson (1 review written)

Buyacar found me a used van to fit my needs with a great finance deal. I couldn’t be happier! From start to finish the service was fantastic – all of my questions were answered quickly and efficiently. They have a great website and within an hour of contacting buyacar my van was ordered. I was quoted 1-2 weeks for the whole process to be complete, but it was only a week later that I was driving my van away from the dealership. I will be recommending this company to anyone looking to change… Read Full Review

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★★★★★

“Worth looking at for an excellent deal!”

Written on: 08/04/2015

Was looking for a VW T5 Transporter and came across this site. Whilst initially very nervous about parting with a large amount of cash over the web, the historical reviews (and a £4.5k saving which couldn't be anywhere near matched by my local dealer) gave me the confidence to give it a go. As a factory order, the delivery times of 16 weeks matched my local dealer so all seemed genuine from the start... Communications and website updates at the start were very good although, as experienced by… Read Full Review

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★★★☆☆

“New VW Transporter”

Written on: 08/04/2015 by GCGC (1 review written)

Although I received discount of my new transporter compared to my local dealer it wasn't a easy going transaction. Extended delivery dates, had to wait over 6 months from order to supply, delivered with only one key, 6 weeks later and still no registration document. Been told by the person I dealt with to wait another week 3 weeks in a row. I'm not sure I would use them again… Read Full Review

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★★★★★

“New car no hassle”

Written on: 30/03/2015

A new car was delivered on a trailer ( I was expecting it to be driven) four weeks ahead of schedule. I saved well over £3000 on list price. I am happy with the vehicle which exactly matches my specification and would recommend this service to others. There is no way you could get the same value direct from a dealership… Read Full Review

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★★★★★

“Great customer service”

Written on: 28/03/2015 by AlfredHensley (1 review written)

Although worried about ordering such a high cost item on line the process was uncomplicated and the customer service excellent. The original car I wanted was already sold but another was found immediately and offered at the same price for a higher value car. The small problems when it was delivered were rectified at our local dealer and the assistance from Buy a Car outstanding. I am delighted with the car, the finance deal and the speed at which it was all delivered. Any questions were… Read Full Review

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★★★★★

“What a delightful experience”

Written on: 26/03/2015 by NormanandJ (1 review written)

I have bought several cars through brokers over the decades. The experience with Buyacar and their Mercedes dealer was simple. I live in Belfast therefore there was the logistical problem of getting me to my son's address in Walton, where the car was to be delivered. I had test driven the car at my main Mercredes dealer but their delivery date was mid April, whereas Buyacar promised early March. Also, the price was also several thousand less than the main dealer. I had no worries as Buyacar… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COST!”

Written on: 26/03/2015 by Fabian36 (1 review written)

I ordered a new X3 in September 2014, and was initially told delivery would be late January 2015. This was later changed to late April 2015, and then to late July 2015. The final blow came in March 2015, when I was told that the order was cancelled by BMW; although BuyACar guaranteed that delivery would be happening in late July. There was no form of goodwill or compensation for messing up the order. If you want to be utterly disappointed, then you should order from this company. Otherwise, do… Read Full Review

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★☆☆☆☆

“Be very careful”

Written on: 23/03/2015 by CynicalMark (1 review written)

I gave Buyacar my deposit in September 2014 for a "factory ordered" car with a delivery time of 8 to 10 weeks. Now in week 29 there is still no car. They have offered to give me the deposit back but I have issued legal proceedings against the company. Their quote to me was £1200 cheaper than my local dealer so I am sueing them for the £1200… Read Full Review

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0011728's Response to CynicalMark's Review

Written on: 30/03/2015

Good luck with the case. They will most likely offer to guarantee to supply the order rather than go to court. Was in a similar situation and took 3 orders and 18 months to sort eventualy after commencing legal action - the savings on the order more than made this worthwhile for my case as I saved narly £8k.

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★★★★☆

“Very pleased with the service!”

Written on: 20/03/2015 by amandajaffa (1 review written)

Buying a used car on-line was a new concept to me but I was so pleased with the ease of the system. I would 100% use buyacar again whether it was for another used car or a new one. The sales team kept me informed throughout the process and from start to finish it took just over two weeks to receive my car from the north of England to NW London. I am a very happy customer!… Read Full Review

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★★★☆☆

“Easy to safe money on new car”

Written on: 19/03/2015

I liked the ease of getting a full quote for the new car, I didn't like having to chase for delivery date several times when they could have kept me informed. I really would like to pass on my thanks to the delivery driver who delivered the new car on a trailer, he rang when he was 30 minutes away and said if I had a problem with the timing he would arrive later, he was extremely polite and helpful wanting to show me round the car and controls well done. One thing that new buyers should watch… Read Full Review

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★★★☆☆

“New car good, after Sales support poor”

Written on: 18/02/2015 by Bogtrotter18 (1 review written)

We were pleased with the car we ordered, but the perception we have after the purchase is of a company that is less interested after the car is purchased. Specifically, it took 7 weeks to get the V5C document, and then only after I had chased Buyacar 3 times. An additional qeury re servicing has never been answered even after furthur chasing. In summary, the savings would have to be significant to overcome my concerns on the after sales part. I have given a rating of 3 here. If the after… Read Full Review

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Busterdan's Response to Bogtrotter18's Review

Written on: 23/02/2015

Having received your V5C are you shown as the first owner/keep as promised by Buyacar?

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Bogtrotter18's reply to Busterdan's Comment

Written on: 23/02/2015

Yes, no problem with the V5C

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Busterdan's reply to Bogtrotter18's Comment

Written on: 15/03/2015

Yeah I've received mine now too

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Busterdan's reply to Bogtrotter18's Comment

Written on: 15/03/2015

Yeah I've received mine now too

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★★★★☆

“Easy and No Problems”

Written on: 15/02/2015 by smythy69 (1 review written)

We were quite dubious of buying a car on-line, without seeing or driving it first, and handing over so much money to a faceless web page. However, after conducting a search of Buy A Car and reading the reviews on this page we decided that we would give it a go. We searched for the car we wanted and found one that matched our requirements and at a good price (used car, not new). The car was coming from a dealer and we were happy in the knowledge that it would have received a dealership check… Read Full Review

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★★★★★

“So happy! ”

Written on: 13/02/2015

I love my new car and was so happy with the service. Was delivered to my door with no problems at all very happy and my 2 year old loves it. I would recommend this to everyone. I liked that they searched for the best car for my needs and budget And all my requests… Read Full Review

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★★★★★

“love my new car...”

Written on: 13/02/2015 by 54liberty53 (1 review written)

So pleased with my car,delivered to front door and less money then from our local dealer,cant be bad.Well done to all… Read Full Review

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★★★★★

“Zoom Zoom Zoom”

Written on: 12/02/2015 by Murphy-Altwo493 (1 review written)

The whole process from purchasing the car to the delivery was very pleasant. There were no major issues everything ran smoothly, the only issue I had was that due to the Christmas holidays approaching it did delay the delivery of my car. For future customers, please provide regular feed back on delivery status if there is a seasonal holiday approaching that may interfere with the delivery. Many thanks Rishna… Read Full Review

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★★★★★

“Excellent”

Written on: 11/02/2015 by AndresGill (1 review written)

I am extastic with my purchase from Buyacar. 1. Car brought a much better price than any Dealer offered me. 2. Customer Service was brillant throughout,kept informed, and very helpful with any worries or queries. 3. Delivery promised in two weeks, and it was delivered to my home on time. The Driver called the day prior to delivery to give me a estimated time of arrival, called again 30minutes before he arrived so the car was delivered nice and early and on time. … Read Full Review

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★★★★★

“Too good to be true - Not this time”

Written on: 11/02/2015 by DamianMcGrath (1 review written)

I tried buying a new car direct from a Ford dealer but they kept pushing the finance and lease packages. Found Buyacar much cheaper and easier to deal with. I was nervous about spending this much money with an on-line company but it worked out very well. Marta was awesome, she went out of her way to sort out an insurance problem not of her making. I will definitely be using them again… Read Full Review

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