Buy A Car Reviews - www.buyacar.co.uk

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Latest Reviews

★★★★★

“Excellent service”

Written on: 03/07/2015 by Freddyn340 (1 review written)

The site was very easy to use, and once I had chosen my car, the staff were really helpful. Everything happened really quickly, and I love my new Kia. I would recommend this company to all… Read Full Review

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★★★★★

“Great Value and Excellent Customer Service”

Written on: 10/06/2015 by Aleca187 (1 review written)

At first I was a bit hesitant to buy from buyacar as no one has heard of them however once I spoke to an adviser who was very patient as I called the office pretty much every day for a week!! (Sorry) he answered all my queries and any doubts I had in a professional manner, I finally decided to go ahead with my order. They kept me updated step by step with emails and phone calls to let me know what was going on with my order and finally delivered my car on time. The only downside I had was… Read Full Review

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★★★★★

“Excellent customer service throughout”

Written on: 14/05/2015 by howiebartrip (1 review written)

Great customer sevice from start to finish, from sourcing a replacement vehicle at a better price than the original one I opted for through to chasing down my finance documents when I sent them the wrong place like an idiot… Read Full Review

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Cynicalmark's Response to howiebartrip's Review

Written on: 26/05/2015

Tell us abut your car then Howie. Are you for real

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Howiebartrip's reply to Cynicalmark's Comment

Written on: 27/05/2015

I am indeed 'for real'. Buyacar supplied me with a three year old IX35, FSH and immaculate throughout. If there is any specific aspect of their service you are interested in please let me know.

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★★★★☆

“Easy, Flexible and Affordable”

Written on: 13/05/2015 by jc32 (1 review written)

I was looking for a relatively low cost second hand car. BuyACar had incredibly cheap deals that I couldn't really be rivalled elsewhere. Overall they had quite a decent range of vehicles available. Upon choosing my car I was able to receive it within a week. The staff at BuyACar were accommodating allowing me to alter the delivery date and location a few times. I found that all of may communication with BuyACar was really positive along every step. The clincher in terms of overall… Read Full Review

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Cynicalmark's Response to jc32's Review

Written on: 26/06/2015

If you got the car "within a week" why did you need to "change the delivery date and location a few times" Are you for real JC 32?

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★★★★☆

“Got there in the end”

Written on: 11/05/2015

Having not purchased via the Internet before I read the reviews and thought I'd take a chance. So I ordered the vehicle ... a Tekna spec Nissan Qashqai at the end of September 14 and received it at the beginning of March 15. So six months wait, when I paid the £500 deposit the site told me the wait would be 7 weeks. I didn't mind the wait, I had a 4x4 and it was winter, but I would have liked a bit more communication throughout the process which is poor and after a while you begin to feel… Read Full Review

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Cynicalmark's Comment

Written on: 26/05/2015

You say you "probably" saved 3-4k in comparison to a dealer. Didn't you negotiate a price with the dealer first before you went to Buyacar? In which case you would know exactly what you saved. Are you for real?

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★★★★☆

“Glad I took the risk”

Written on: 11/05/2015

It felt risky spending £8K on a used vehicle I'd not seen - but it proved to be no risk at all. An extremely smooth process only marred by the fact that the dealer had failed to remove from the site the car on which I first placed a deposit - so in fact if was no longer for sale. I wanted a more or less identical car and this was sourced for me within 24 hours and I took delivery 7 days later. Would probably been 5 stars but the car should have a car pass which was missing and although… Read Full Review

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★★★★★

“Excellent service”

Written on: 11/05/2015 by Sallygibbins (1 review written)

Bought a company car through Buy A Car - excellent service, helpful staff and I was kept well informed of the progress through to the delivery. Delivery was efficient and the car in perfect condition. No complaints in any way. The car was very good value and the price couldn't be beaten anywhere… Read Full Review

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★★★★☆

“Happy customer”

Written on: 06/05/2015 by 101Cox (1 review written)

After a accident when my car was written off I needed a car quickly. I found the buy a car site and from there it was plain sailing. After becoming a bit confused by the filters on the site I used the phone number and was delighted to have someone on the other end who listened and quickly located a car which fitted my requirements. I paid the deposit, forwarded the funds and 5 days later the car was delivered. Fast, efficient and friendly!… Read Full Review

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★★★★★

“Buying an SLK”

Written on: 01/05/2015 by DustinFlood (1 review written)

Bought car through Buyacar. Got 20%discount off list price. Buyacar process was very easy and they were very responsive to questions etc. I signed up to buy, I paid my £1000 deposit and they nominated a Mrec dealer straightway. The dealer was in touch within a day or so and gave me estimated build and delivery dates. I changed a spec item a couple weeks into process and this was not a problem to dealer. Car was built on time and delivered early....so I got my car couple of weeks earlier than I… Read Full Review

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★★★★☆

“A few blips on the journey, but worth it in the end”

Written on: 29/04/2015 by MartinF57 (1 review written)

I looked at several internet new car suppliers, and decided upon BUYACAR because they seemed to offer the best price for my intended Nissan X-Trail. I took the plunge and ordered it and paid my deposit (in early Jan 2015). Then the wait. In March I asked for an update and was told that I could not have the car in the colour I requested unless I waited another 13 weeks for a re-order. Baffling that, but I was offered an alternative colour which would be available within 10 days or so, or a third… Read Full Review

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★★★★★

“first car (citroen ds3)”

Written on: 29/04/2015 by samburns (1 review written)

I got my car last week and after a bit of hassle with the first two cars I seen the third was mine! delivery was quick and got the car a bit earlier than expected. No problems with it atall would highly recomend… Read Full Review

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★★★★★

“Fiat 500c”

Written on: 29/04/2015 by DCPic100 (1 review written)

After having had a look at many garages, dealers and finance options, I came across the Buyacar website. As I had narrowed down my initial search to a used Fiat 500c TwinAir with the sports trim, inputting the requirements to the search engine on the website was easy. The search returned half a dozen cars, 2 of which matched my requirements. Having reviewed both cars I selected my preference and paid the £500 deposit via PayPal, I think the website should mention the payer as Dennis Buyacar… Read Full Review

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★★☆☆☆

“Terrible communication and woeful customer service”

Written on: 24/04/2015 by ztMcLean359 (1 review written)

User friendly website and there are terrific deals to be had....???? Ordered a BMW in Sept 2014 with an expected wait of 8-10 weeks and paid my £1000 deposit. I was very excited as the expected saving was just over £8000. After 10 weeks I heard nothing so I contacted them only to be told they would look into it and get back to me asap. A week later and several phone calls and emails later I was told the car was on its way but would be delayed....I was told to ring back in a week. Eventually… Read Full Review

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Buyacar.co.uk's Comment

Written on: 27/04/2015

From Buyacar.co.uk: -
We are sorry that this customer feels so disappointed at this. The vehicle ordered had numerous factory options chosen and owing to this we were given several extensions to the lead time by our supplying dealer. The customer then, understandably, took up our offer of a refund, rather than choosing to wait for the highly bespoke vehicle ordered.
We have never sought to mislead the customer in any fashion, but do understand their frustration at having to try to accommodate extensions in the lead time, and do apologise for any delay in the return of their deposit, as we would always process such a request as promptly as possible.

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★☆☆☆☆

“a bad experience”

Written on: 24/04/2015 by Giovannyf45 (1 review written)

I booked a BMW car, feeling tempted by the £4000 disount. after long 6 months waiting, buy-a-car decided that they could not deliver the car and payed the deposit back. it is really bad experience and put me off nuying making a factory order… Read Full Review

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Buyacar.co.uk's Comment

Written on: 27/04/2015

From Buyacar.co.uk: -
We are sorry to have received this review, and equally disappointed that we couldn't offer delivery within a reasonable time frame. The X series models are being quoted as having a lead time of 6-9 months for new orders, but even after having an order in place for over six months, we were still not being guaranteed a delivery date by our supplying dealer.
As we were unable to offer delivery dates, we felt we had to take action. We offered our customers the choice to either order a vehicle on a leasing deal or to accept a deposit refund. It was with regret that we were forced to take this decision. As a consequence of this experience we have removed all outright purchase deals for BMW X series models from our website until further notice.

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★★★★★

“fast efficient service”

Written on: 21/04/2015 by Samdman7 (1 review written)

this company worked hard and fast to get me my preffered vehicle and even to the point of getting delivery of it at least a month before their original date. they keep me up to date with everything that was happening and even got in touch with me in New Zealand where I was on holiday and told me that they would wait on me getting in touch when I returned to Britain. as I lived outside their delivery area they organised a delivery on a certain date and the car arrived by lunchtime on the agreed… Read Full Review

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★★★★★

“Happy experience with Buyacar.co.uk”

Written on: 13/04/2015

I wanted to buy a Skoda Yeti with a number of factory installed options. The Buyacar website presented a table with all the manufacturer's options and gave a running list of the costs as I added items on top of the models basic (much reduced) price. Once the order was placed I was contacted by one of the Buyacar staff to confirm that delivery of a factory order would be some weeks (as mentioned in the website). I was notified that the car was ready for delivery 2 weeks early and arranged… Read Full Review

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★★★★★

“Peugeot 308 SW”

Written on: 12/04/2015 by Elisae1988 (1 review written)

Excellent service from the first contact through to the arrival of the new car. The staff were always helpful and efficient, including the delivery driver who took the time to demonstrate all the main features of the car. The price of the new car was the best I could find and the trade in price for my old car was very fair. I would have no hesitation in using Buy A Car in the future… Read Full Review

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★★★★★

“SUPPLY OF SKODA YETI”

Written on: 11/04/2015 by bolland01 (1 review written)

Buyacar arranged the supply and delivery of my new Skoda Yeti at a good price and also took my car as Part exchange at a very fair price.There were no quibbles as the process was finalized.All of the people at Buyacar were extremely helpful and courteous from the top right through the chain,and any snags were ironed out quickly and without fuss.This is my second purchase through Buyacar,and I will have no hesitation in using them again in the future… Read Full Review

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★★★★★

“Fantastic New Van”

Written on: 09/04/2015 by Benallinson (1 review written)

Buyacar found me a used van to fit my needs with a great finance deal. I couldn’t be happier! From start to finish the service was fantastic – all of my questions were answered quickly and efficiently. They have a great website and within an hour of contacting buyacar my van was ordered. I was quoted 1-2 weeks for the whole process to be complete, but it was only a week later that I was driving my van away from the dealership. I will be recommending this company to anyone looking to change… Read Full Review

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★★★★★

“Worth looking at for an excellent deal!”

Written on: 08/04/2015

Was looking for a VW T5 Transporter and came across this site. Whilst initially very nervous about parting with a large amount of cash over the web, the historical reviews (and a £4.5k saving which couldn't be anywhere near matched by my local dealer) gave me the confidence to give it a go. As a factory order, the delivery times of 16 weeks matched my local dealer so all seemed genuine from the start... Communications and website updates at the start were very good although, as experienced by… Read Full Review

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