LV= Britannia Rescue Breakdown Cover Reviews

★★★★☆
3.6 / 5
63% of users recommend this
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LV= Britannia Rescue Breakdown Cover

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Latest Reviews

★☆☆☆☆

“very poor service ”

Written on: 16/08/2014 by terryco11 (1 review written)

britannia rescue use sub contractors which is very very poor service. I had a tyre blow out on motorway could not get spare on as tyre wrapped around needed an crow bar. said they would be out within 1 hour to 1 and half hours fine great not to bad. 2 and half hours later still nothing phoned them again said we dont know how long then why quote me 1 half hours in the first place had to wait on another 4 hours before they cam out on top so waited a total of 6 hours stuck on a motorway shocking… Read Full Review

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★★★★★

“Very professional service”

Written on: 07/08/2014 by 62Adrian (1 review written)

Alternator packed up in slow moving traffic on the M25, managed to reach the hard shoulder when the battery finally gave up. This is when you find out how good your recovery service is. Britannia Rescue was good especially the person at the other end of the phone who talked me through what would happen next and when it would happen. At every stage of the rescue which wasn't straight forward kept me informed by ringing me to let me know whats was happening next and what the options were. Many… Read Full Review

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★★☆☆☆

“A tough day”

Written on: 02/08/2014 by jaguar07 (1 review written)

I am a woman who was returning from London after my mother had passed away. I had a blowout ,from a slow puncture caused by a large nail, on the northbound M6 toll road. I pulled over immediately right next to a wooden marker of where I was. The woman I spoke to was very nice, she rang about every 15mins but the problem was that my whereabouts got relayed wrongly somehow & the rescue vehicle seemed to have not gone on the tollroad but gone into Birmingham & was stuck in traffic jams[she looked… Read Full Review

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★★★★★

“Saved by Britannia Rescue”

Written on: 18/07/2014

My car was on the drive across the front of my house and I had to reverse it a little so as to drive forwards on to the main road. When I put the car into reverse it tried to move but behaved as if there was something stuck under the back offside wheel. An examination revealed that there was no obstruction. The car had been fully serviced only 4 weeks before so I was at a loss. After several attempts and with no success I rang Britannia Rescue for assistance. Details were taken and I was told… Read Full Review

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★★★★★

“Recent breakdown experience Britannia to the rescue ”

Written on: 17/06/2014 by Jaguarenthusiast (0 reviews written)

Following my Jaguar V12 breakdown on the way to Tatton Park classic car show in Cheshire on 30th May The breakdown followed a loud bang and a steam engine load puffing noise .I turned right from A556 into A5003 and pulled up at the side of the road. I called LV Britania Resque a pre recorded message of how busy things are this morning,a few seconds passed A friendly staff member prioritised safety of myself and passengers advising procedure to stay safe. The person confirmed my ID and… Read Full Review

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★★★★★

“amazing technicians”

Written on: 19/05/2014 by fallows1473 (1 review written)

we broke down on our first time out in our recently purchased motorhome. the technician that turned up was very knowledgable and spent almost two hours under the van to get it repaired so that we could continue with our holiday. he did an amazing job, was a really lovely chap and we carried on with our holiday so we were very happy. top job. thanks… Read Full Review

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★★★★★

“Can't Fault It”

Written on: 17/05/2014 by Choategq256 (1 review written)

I have used Britannia for about 10 Years and I can honestly say I have never had any complaints about the service from the initial phone call through the speed of the mechanics arrival or overall level of service offered. Even when its just a flat battery I have never been made to feel foolish!!! Judy… Read Full Review

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★★★★★

“A superb service”

Written on: 23/04/2014 by hinton214 (1 review written)

Having had a puncture in my nearside rear tyre I immediately called Britannia Rescue. Superb service, very quick efficient and safety conscious. As I was in no danger, having arrived at my holiday accommodation, in the middle of deepest Cornwall, I was so impressed with the super quick service from the member of staff from Lifton Down Garage. The wheel was changed and the spacer spare wheel put on, all done with a cheery word. I can't believe that some new cars don't have 'spare' wheels!!!!… Read Full Review

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★★★★★

“First Class Service”

Written on: 27/03/2014 by Brown292 (1 review written)

We broke down at 2.55 this afternoon. The breakdown vehicle arrived within thirty minutes, and we received an update prior to its arrival.Our vehicle was taken back to the purchasing garage (we only bought the car last week). I cannot see how the service could have been improved, and we are grateful to H.P. Transport, and their mechanic in particular… Read Full Review

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★★★★☆

“Generally good value. but cover not as good as the big...”

Written on: 09/03/2014 by thetruthwillsetyoufree (4 reviews written)

With this company for many years . cheapest deal I could fiweightnd for personal cover. No problems whenever I had to call them out. Always efficient and friendly service. I sadly had to cancel with them and move to RAC. They do not cover vans which have been converted to campers . I was unaware of this and thought my T4 van was covered as per any other vehicle I might drive. It seemed an odd term to have, apparently you are covered if the conversion is professionally done ? Even though none… Read Full Review

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★★★★★

“Good service”

Written on: 07/03/2014 by Pipnob (1 review written)

Hi recently broke down customer care brilliant girl on phone very reassuring and phoned back three times to make sure all was ok, breakdown vehicle arrived within twenty minutes and although could'nt fix problem ensured I got to the garage I usually use and very polite. An excellent service all round well done! PN 11375057… Read Full Review

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★★★★★

“Oh no I've flooded the engine, it won't start”

Written on: 23/02/2014 by Blant (1 review written)

I had excellent service from Britannia Rescue. My call was answered straightaway and I was attended to about 40 minutes later. I was stopped in a safe place with my elder daughter in the car with me. This information was confirmed with me by the operator. I was telephoned 10 minutes beforehand to say that they would be with me within that time. The man who came was very helpful and did not make me feel silly because I had flooded the engine. He recommended that I have my car battery tested… Read Full Review

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★★★★★

“Quick friendly cheap”

Written on: 15/02/2014 by Mavis259 (1 review written)

We have a 20 year old motorhome that we are driving round Europe. Other rescue companies refused to cover us for breakdowns or they charged hundreds. LVIV Britannia charged half what other companies quoted! We then broke down on Boxing Day in Italy in the middle of nowhere. The lady on the phone was amazing and somehow on a public holiday in Italy, found a mechanic who was with us in 40 minutes. The lady on the phone also helped us with language issues. The whole breakdown was made stress-free… Read Full Review

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★★★★★

“Excellent Speedy Service!”

Written on: 29/01/2014

Had cause to call out Britannia when my vehicle wouldn't start when I parked up on route to work (busy Christmas time too!)... the garage Brittania sent were only 10mins away, so a speedy arrival, but the young lad was really helpful, he checked the whole vehicle over, found that the starter motor needed replacing and offered different options... I really needed to get to work for my Customers, so he jump started the vehicle and I was able to get on my way to work (but he would have been happy… Read Full Review

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★★★★★

“review of breakdown service on17/1/14 at12.03 p.m k52nrl”

Written on: 28/01/2014 by selvaratna (1 review written)

the mechanic came within an hour as promised.i was very impressed by his politeness and checked my car and charged the battery so that i could drive the car after being on holiday for 5 weeks.thank u for your efficient service… Read Full Review

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★☆☆☆☆

“Rescue from mud”

Written on: 06/01/2014 by biggsaa (1 review written)

Be aware I got on a stuck flooded grass verge in mud trying bypass a flooded road. Called Britannia Rescue they don't do recovery if your engine is running. I was told. They gave me the name of agent they used who charged 130 pounds to pull the car onto the road about 5 mins. The same agent worked for the RAC he went down the road to pull out a car that was in the flood. I will be leaving them as soon as possible… Read Full Review

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★☆☆☆☆

“Beware! Daylight Robbery”

Written on: 23/12/2013

We have been members for several years but this year cancelled our policy as it was cheaper elsewhere. We cancelled over the phone and paid our new breakdown cover only to find that when the renewal date for Britannia came up they still took our money anyhow (£178.00) which at Christmas time is a lot of money to be owed. We phoned them and they said they would check their phonecalls - we gave them the date we cancelled and they rang back to say that this would take 14 days to pay back which… Read Full Review

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★★★★★

“My first ever Roadside breakdown”

Written on: 16/11/2013 by 1610johnm (1 review written)

My first ever breakdown! M5junction6 Island on a cold November Friday, getting dark with heavy traffic and raining hard. What a time to choose! Rang LV and was talked through ID checks quickly then told would prioritise due to high risk location. Phoned me back to let me know help on the way -would be with me within hour. Breakdown truck arrived in half hour and driver insisted I get in his cab to keep warm. Loaded my vehicle and got me home in no time at all (but not before LV had phoned again… Read Full Review

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★☆☆☆☆

“supposedly their "best" driver!”

Written on: 28/10/2013

So we had spent the day at a theme park to come back to find out we had a flat tire, we called Britannia and was told the recovery man would be with us within the hour but it wasn't guaranteed which was fine with us, what wasn't fine was that we had to wait three and a half hours!! The recovery man rung without introducing himself, yelling that he didn't know the area and that we were unhelpful. when he did eventually turned up, he strolled up to us smoking a cigarette and made my sister and… Read Full Review

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★★★★★

“good value,great service”

Written on: 03/10/2013

I have been a member for over 20 years luckily I havent had to use the service very often but every time I have they have been prompt and corteous. The last time my car wouldnt start at home they arrived in 12 minutes and I was back on the road again within 25 minutes of first calling them. I would recommend them wholeheartedly for the piece of mind… Read Full Review

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