LV= Britannia Rescue Breakdown Cover Reviews

★★★★☆
3.6 / 5
65% of users recommend this
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LV= Britannia Rescue Breakdown Cover

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Latest Reviews

★★★★★

“Recent breakdown experience Britannia to the rescue ”

Written on: 17/06/2014 by Jaguarenthusiast (0 reviews written)

Following my Jaguar V12 breakdown on the way to Tatton Park classic car show in Cheshire on 30th May The breakdown followed a loud bang and a steam engine load puffing noise .I turned right from A556 into A5003 and pulled up at the side of the road. I called LV Britania Resque a pre recorded message of how busy things are this morning,a few seconds passed A friendly staff member prioritised safety of myself and passengers advising procedure to stay safe. The person confirmed my ID and… Read Full Review

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★★★★★

“amazing technicians”

Written on: 19/05/2014 by fallows1473 (1 review written)

we broke down on our first time out in our recently purchased motorhome. the technician that turned up was very knowledgable and spent almost two hours under the van to get it repaired so that we could continue with our holiday. he did an amazing job, was a really lovely chap and we carried on with our holiday so we were very happy. top job. thanks… Read Full Review

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★★★★★

“Can't Fault It”

Written on: 17/05/2014 by Choategq256 (1 review written)

I have used Britannia for about 10 Years and I can honestly say I have never had any complaints about the service from the initial phone call through the speed of the mechanics arrival or overall level of service offered. Even when its just a flat battery I have never been made to feel foolish!!! Judy… Read Full Review

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★★★★★

“A superb service”

Written on: 23/04/2014 by hinton214 (1 review written)

Having had a puncture in my nearside rear tyre I immediately called Britannia Rescue. Superb service, very quick efficient and safety conscious. As I was in no danger, having arrived at my holiday accommodation, in the middle of deepest Cornwall, I was so impressed with the super quick service from the member of staff from Lifton Down Garage. The wheel was changed and the spacer spare wheel put on, all done with a cheery word. I can't believe that some new cars don't have 'spare' wheels!!!!… Read Full Review

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★★★★★

“First Class Service”

Written on: 27/03/2014 by Brown292 (1 review written)

We broke down at 2.55 this afternoon. The breakdown vehicle arrived within thirty minutes, and we received an update prior to its arrival.Our vehicle was taken back to the purchasing garage (we only bought the car last week). I cannot see how the service could have been improved, and we are grateful to H.P. Transport, and their mechanic in particular… Read Full Review

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★★★★☆

“Generally good value. but cover not as good as the big...”

Written on: 09/03/2014 by thetruthwillsetyoufree (3 reviews written)

With this company for many years . cheapest deal I could fiweightnd for personal cover. No problems whenever I had to call them out. Always efficient and friendly service. I sadly had to cancel with them and move to RAC. They do not cover vans which have been converted to campers . I was unaware of this and thought my T4 van was covered as per any other vehicle I might drive. It seemed an odd term to have, apparently you are covered if the conversion is professionally done ? Even though none… Read Full Review

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★★★★★

“Good service”

Written on: 07/03/2014 by Pipnob (1 review written)

Hi recently broke down customer care brilliant girl on phone very reassuring and phoned back three times to make sure all was ok, breakdown vehicle arrived within twenty minutes and although could'nt fix problem ensured I got to the garage I usually use and very polite. An excellent service all round well done! PN 11375057… Read Full Review

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★★★★★

“Oh no I've flooded the engine, it won't start”

Written on: 23/02/2014 by Blant (1 review written)

I had excellent service from Britannia Rescue. My call was answered straightaway and I was attended to about 40 minutes later. I was stopped in a safe place with my elder daughter in the car with me. This information was confirmed with me by the operator. I was telephoned 10 minutes beforehand to say that they would be with me within that time. The man who came was very helpful and did not make me feel silly because I had flooded the engine. He recommended that I have my car battery tested… Read Full Review

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★★★★★

“Quick friendly cheap”

Written on: 15/02/2014 by Mavis259 (1 review written)

We have a 20 year old motorhome that we are driving round Europe. Other rescue companies refused to cover us for breakdowns or they charged hundreds. LVIV Britannia charged half what other companies quoted! We then broke down on Boxing Day in Italy in the middle of nowhere. The lady on the phone was amazing and somehow on a public holiday in Italy, found a mechanic who was with us in 40 minutes. The lady on the phone also helped us with language issues. The whole breakdown was made stress-free… Read Full Review

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★★★★★

“Excellent Speedy Service!”

Written on: 29/01/2014

Had cause to call out Britannia when my vehicle wouldn't start when I parked up on route to work (busy Christmas time too!)... the garage Brittania sent were only 10mins away, so a speedy arrival, but the young lad was really helpful, he checked the whole vehicle over, found that the starter motor needed replacing and offered different options... I really needed to get to work for my Customers, so he jump started the vehicle and I was able to get on my way to work (but he would have been happy… Read Full Review

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★★★★★

“review of breakdown service on17/1/14 at12.03 p.m k52nrl”

Written on: 28/01/2014 by selvaratna (1 review written)

the mechanic came within an hour as promised.i was very impressed by his politeness and checked my car and charged the battery so that i could drive the car after being on holiday for 5 weeks.thank u for your efficient service… Read Full Review

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★☆☆☆☆

“Rescue from mud”

Written on: 06/01/2014 by biggsaa (1 review written)

Be aware I got on a stuck flooded grass verge in mud trying bypass a flooded road. Called Britannia Rescue they don't do recovery if your engine is running. I was told. They gave me the name of agent they used who charged 130 pounds to pull the car onto the road about 5 mins. The same agent worked for the RAC he went down the road to pull out a car that was in the flood. I will be leaving them as soon as possible… Read Full Review

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★☆☆☆☆

“Beware! Daylight Robbery”

Written on: 23/12/2013

We have been members for several years but this year cancelled our policy as it was cheaper elsewhere. We cancelled over the phone and paid our new breakdown cover only to find that when the renewal date for Britannia came up they still took our money anyhow (£178.00) which at Christmas time is a lot of money to be owed. We phoned them and they said they would check their phonecalls - we gave them the date we cancelled and they rang back to say that this would take 14 days to pay back which… Read Full Review

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★★★★★

“My first ever Roadside breakdown”

Written on: 16/11/2013 by 1610johnm (1 review written)

My first ever breakdown! M5junction6 Island on a cold November Friday, getting dark with heavy traffic and raining hard. What a time to choose! Rang LV and was talked through ID checks quickly then told would prioritise due to high risk location. Phoned me back to let me know help on the way -would be with me within hour. Breakdown truck arrived in half hour and driver insisted I get in his cab to keep warm. Loaded my vehicle and got me home in no time at all (but not before LV had phoned again… Read Full Review

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★☆☆☆☆

“supposedly their "best" driver!”

Written on: 28/10/2013

So we had spent the day at a theme park to come back to find out we had a flat tire, we called Britannia and was told the recovery man would be with us within the hour but it wasn't guaranteed which was fine with us, what wasn't fine was that we had to wait three and a half hours!! The recovery man rung without introducing himself, yelling that he didn't know the area and that we were unhelpful. when he did eventually turned up, he strolled up to us smoking a cigarette and made my sister and… Read Full Review

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★★★★★

“good value,great service”

Written on: 03/10/2013

I have been a member for over 20 years luckily I havent had to use the service very often but every time I have they have been prompt and corteous. The last time my car wouldnt start at home they arrived in 12 minutes and I was back on the road again within 25 minutes of first calling them. I would recommend them wholeheartedly for the piece of mind… Read Full Review

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★☆☆☆☆

“cost us a fortune in the end”

Written on: 19/09/2013

last month my sons car broke down it ended up the exhaust falling off.Britannia rescue turned up and told my son that a bit of the exhaust had come off and that he would pick it up later...He took my son to Kwik fit who then put it on ramps they could not believe what they saw...the whole exhaust from manifold cat convertor back box and silencer were missing.Britannia rescue failed to collect the exhaust from the side of the road and my son had to get a brand new one costing seven hundred and… Read Full Review

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★★★☆☆

“Slow response, average service”

Written on: 02/08/2013

When my motorhome wouldn't start I called Brittania who said the eta was within an hour. The mechanic turned up in 1 hour 15. He didn't seem very efficient and had difficult getting a spanner on the battery lead as it was loose. Eventually we got it started and he asked me to follow him to the garage, which was just around the corner, to get another mechanic to check it out. Eventually I left and was told to take it for a run to make sure the battery was charged up. After 30 minutes run, I… Read Full Review

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★★★★★

“Peace of mind”

Written on: 10/07/2013 by thunderman (1 review written)

i HAVE FOUND THE OPPOSITE TO SOME REVIEWS.ON THE TWO OCCASIONS I HAVE CALLED FOR ASSISTANCE I HAVE HAD FRIENDLY AND RAPID RESPONSE.THE SECOND ONLY TOOK TWENTY MINUTES. I WAS WITH THE AA FOR TWENTY ONE YEARS. WOULD I SWAP BACK? NO… Read Full Review

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★☆☆☆☆

“Avoid, appalling sevice. Twice!”

Written on: 01/02/2013

My Parents, who are in their eighties, have twice in the last year had reason to call out Britannia Rescue. Both times Britannia's response has been appalling. On the first occasion they advised them, when locked out of their car, to catch a taxi home, which involved a 40 mile round trip. The second time they called, due to a flat tyre, Britannia said that they where not covered and so could not help. At no time did the operator ask to check their details and hung up on them. They have since… Read Full Review

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