Tesco Instant Breakdown Cover Reviews

★★★☆☆
3.1 / 5
From 8 reviews
62.5% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

Latest Reviews

★☆☆☆☆

“Lack of communication!”

Written on: 08/04/2013 by Jaykay0409 (2 reviews written)

I have been happy with the service from Tesco I've received to date but unfortunately not on Saturday. I had a puncture travelling down the M6 to Somerset, around 3.45pm, just after Jnct 19. It must have been a slow puncture as I didn't feel anything, I was alerted by another motorist. I pulled over and my son and I got out of the vehicle and went up the nearby embankment and called Tesco Breakdown Service. I gave details to a male service agent who said he'd call me back, but he didn't. I... (read more)

Report this review
★☆☆☆☆

“Due to an internal administrative foul-up Tesco...”

Written on: 07/04/2011 by Trevor2522 (3 reviews written)

Due to an internal administrative foul-up Tesco breakdown refused service and recovery to my elderly mother alone after dark in winter. Said her name didn't appear on the system. But she had paid in full months before. Had to take a taxi home. She cancelled the policy immediately. Be warned people! (read more)

Guest's Response to Trevor2522's Review

Written on: 15/06/2011

always carry confirmation of purchase in your car we do and you should have no problem

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Tesco Gold service. ”

Written on: 06/03/2011

Tesco Gold service.
I have been with them for over 2 years and have used them three times, all have been at home. 2 of which were fixed quickly. But the last 1 well quick to come out YES. Found a fault ( or so he said yes). Fuel pump!! well when my son in-law came to have a look. Now he is not a mechanic, he found a fuse for the ignition coil had blow, and that the battery was very weak and needed to be changed. New battery fitted new fuse fitted car started first time, job done. really... (read more)

Report this review
★★★★★

“I've been with Tesco breakdown for 2 years now and...”

Written on: 12/09/2010

I've been with Tesco breakdown for 2 years now and they have never let me down. i've broken down three times (got an old golf) once got stuck on the M25 in summer in BAD congestion and they were incredibly busy but managed to get to me within 2 hours. they even call you back to check everything is ok!!!

I've only got the cheapest cover but they will tell you up front what you have to pay for if you need to be towed anywhere.

Pretty good for basic cover (read more)

Report this review
★★★★☆

“I had to call Tesco breakdown service 4 times in a...”

Written on: 27/08/2010

I had to call Tesco breakdown service 4 times in a space of as many months each time the operator was very polite and understanding and I was rescued each time in the time she told me the wait would be, therefore I was prepared. One driver took me to buy what I required to fix my car and then took me back to my car and promptly repaired it. Another mchanic repaired my car on my drive with parts he had on his lorry. Each mechanisc who came to my rescue was very kind, helpful and very... (read more)

Report this review
★☆☆☆☆

“Load of s##t. Broke down at work, which is 15 miles...”

Written on: 19/02/2010

Load of s##t. Broke down at work, which is 15 miles away from swindon, they took about 1 hour and a half to come out. And then said they would have to charge me £50 odd quid to take my car to my chosen garage or they would have to drop me and my car off at the next junction (16). In the end i said dont bother, i'll tow it home myself. £ 25 spent on nothing, i know it was the basic one and maybe i should of read the small print abit better, but it still takes the p##s. (read more)

Report this review
★★★★☆

“Tesco Instant Breakdown Cover - very good service...”

Written on: 28/07/2009

Tesco Instant Breakdown Cover - very good service waited half an hour fixed the problem there and then and vey polite staying with the service (read more)

Report this review
★★★★★

“A really great service for the price of the cover.”

Written on: 01/11/2007 by sara75

A really great service for the price of the cover. (read more)

Report this review
overview