Written on: 09/01/2014
I broke down on a long journey. I phoned Autonational Rescue to give what I thought was my location at the time and said I would ring back after I checked Google Maps. I checked Google Maps and rang raight back with precise information. I warned them I was a lone woman with not much battery left on my phone and to please make sure the information was passed on as I was in fact not as far on as I thought I was. They said they would be with me in an hour. However, they did not seem to pass on... (read more)
Written on: 23/04/2013 by Salaad (1 review written)
I never usually write reviews but I just had to say some good words about these guys. I travel a lot between Wales and Scotland visiting family and such like with my toddler in a pretty old but sturdy car. Over the past year I have needed rescued 4 times and every time the service has been quick friendly and has got me going or taken me to the nearest garage. The last couple of rescues have been so minor I should have been embarrassed but the call out guys are so lovely and always see me... (read more)
Written on: 14/03/2013 by GWD440 (1 review written)
I've been with AutoNational Rescue for a few years, and today was the first time I've required their help. Disappointed with their service. I called the Highways Agency at 7:15am, who said they would contact ANR with my details. HA called back and said someone would be with me within the hour. I then received a text from ANR saying that their Operator would be with me by 7:45am. Even better! I'd been advised not to stay in my vehicle, so was getting pretty cold as the time passed... (read more)
Written on: 02/11/2011
I chose ANR because they were cheaper than the big breakdown cover guys, and the reviews online seemed largely positive. I had to call them out today, and had somebody with me inside half an hour. The service was friendly, no qualms, and they got me going again nice and quickly! It was only a minor fault which needed correcting, but the breakdown guy was willing to go the extra mile to check that my car was good to go, and when I'd phoned up their breakdown number it was fairly swift and... (read more)
Written on: 17/10/2011
I have been with Autonational Rescue for nearly 20 years and called them out for only the second time at 03.40 on Monday 3rd October. I explained that I needed to be at Gatwick Airport (approx one and a half hours drive) by 06.30 I received a text message to say an engineer would be with me by 04.36. By 05.10, by which time I would not have made Gatwick, no-one had been out to me and I missed my flight and two nights hotel in Hamburg. The breakdown company whom Autonational Rescue had... (read more)
Written on: 01/12/2010
Renewed my policy with them again - fifth year in a row.
£57.00 including Problem at Home/ not starting.
Had to call them out 5 years ago - good service.
Have'nt called them for 4 years since.
Called them today and they didnt want to turn up
as the car was outside my house in snow - all I wanted was a tow out of the
snow I kept skidding on/ back into due to the increased camber caused by impacted snow/ ice in the road middle. AR say their small print
says they will not cover this. I didnt... (read more)
Written on: 30/08/2010
Excellent service, second to none. Very good value for money. Having been with them for a few years previously, with excellent experiences, I have returned to them since my current car insurance doesnt include breakdown cover, and all I can say is im impressed, far better than any other I have used (including both of the big names). Give them a try, you wont be dissapointed. (read more)
Written on: 06/08/2010
I've called these guys out 3 times and each time it was straight forward. The breakdown truck came within the time quoted or sooner and the problem was solved at the side of the road. They were helpful and efficient and also much cheaper than the AA whom I was covered with for 10 years before that. I haven't noticed any difference in service but it was half the price. (read more)
Written on: 31/12/2009 by welldc (4 reviews written)
Excellent service from local agents.
Very competitive prices for a comprehensive package, especially if you want to cover more than one car in the family.
Have been with them for 5 years and they have always been very efficient when changing car details or home address. (read more)
Written on: 02/08/2008
I would recommend Autonational Rescue breakdown if you have more than one car in the household. So far I have found these the cheapest around for an overall good service. Excellent service always, they cover two cars in the same household, second car cheaper, not a lot do this! if you don't call them out for a year you get a reduction. (read more)
As rated by real users
" Awful service " Read More
" Generally good value. but cover not as good as the big names " Read More
Written by thetruthwillsetyoufree
" First call in about 20 years. " Read More
" Read the policy carefully! " Read More
" Type 1 Diabetic left stranded for nearly 4 hours. " Read More