Drive 24/7 Breakdown Cover Reviews

★★★★☆
3.6 / 5
69% of users recommend this
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  • Customer service

  • Value For Money

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Drive 24/7 Breakdown Cover

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Latest Reviews

★☆☆☆☆

“worst breakdown company i have ever used”

Written on: 14/11/2014 by rosesky (1 review written)

I bought a policy online from this comapny but like everyone else received zero in terms of tel nos etc to put in my car or in my purse. My car had on a couple of occasions stalled and then started again. I took it into the garage and they told me something that happened so rarely was impossible to diagnose when the car was running fine. It may just be a funny blip that might not happen again. I was told this by two different garages. A few days after flying through it's MOT, my car completely… Read Full Review

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★☆☆☆☆

“same company as 2together breakdown”

Written on: 12/11/2014 by Davies97 (1 review written)

they wont come out for a flat battery if you leave your lights they wont come out if you get a puncture due to hitting the kerb they say its your fault for doing these things… Read Full Review

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★★★★★

“alway's have a good breakdown recovery firm”

Written on: 02/11/2014

on the 27th of October 2014,I had the misfortune to breakdown whilst in Belgium the clutch on the car gone, I phoned the number on my breakdown policy I was answered within minutes, & from that point everything went smoothly & professional I was recovered to a garage then from there to a hotel called Ibis in De Panne the staff was most helpful in every way we were put at ease & had no worries whatsoever the vehicle was repaired the next day could not fault the garage staff at all, & also the… Read Full Review

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★★★★★

“Efficient and Helpful”

Written on: 30/10/2014 by Petrolhead2014 (1 review written)

After many years of motoring I had never experienced the inability of not being able to remove the ignition key after realising the battery was either flat or not up to starting. This meant I could not even open up the bonnet to see if I could detect the fault or whatever!! Prompt response from the helpline and followed up in 30 mins or less with a welcome courtesy call from the breakdown Company to advise help was on its way. The Mechanic who attended was efficient,courteous,helpful and… Read Full Review

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★★★★★

“these guys are buzzin”

Written on: 25/10/2014 by GideonDowney1981 (1 review written)

a fantastic service . staff were easy to get hold of . the staff responded to any queries quuckly and efficiently . the details you get given are clear as to exactly what you do and dont get . overall i am buzzin ma nappa off with this product and service… Read Full Review

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★★★★★

“Low cost 1st class service”

Written on: 20/10/2014 by OldHonda (1 review written)

We broke down on the M4 so we called out drive24/7 and in 40 minutes the repair truck turned up the mechanic was very helpful and soon ascertained that the car could not be repaired as the head gasket had gone and we cooked the engine. So our car was loaded on the back of the truck and we were returned safely home with our passengers. As we paid under £40 for the year we more than got our monies worth! A good no hassle service for a service that cost less for a year than so breakdown services… Read Full Review

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★☆☆☆☆

“WOULD NOT RECOMMEND”

Written on: 16/10/2014 by Colemanl (1 review written)

By mistake I left my hazard lights on. When I returned to my car the battery was flat. I phoned DRIVE24-7, having never called for assistance before and nearing the end of my first year- I was told, because it was my fault this was not covered under the policy. They said there would be a £98 call out charge + charge if I used a credit card. As I was on my own I saw there was nothing I could do. By chance a friend drove by and offer to help. I immediately rang DRIVE24-7 back. It would have… Read Full Review

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★☆☆☆☆

“Would NOT recommend !”

Written on: 13/10/2014 by koGuthrie171 (1 review written)

Weve been with 24/7 for about 6 months and never had to contact them for a breakdown untill we went to the Cotswolds and we had a flat battery ! We waited and waited and waited for an engineer, 2 hours to be precise ! he apologised but got us going again, but 1 hour later the same fault returned so i rung them back and this time we had another 3 hour wait !!! Yes 24/7 were a bit cheeper than the rest but at a price im afraid.. if you want good reliable breakdown cover i wouldnt recomend these… Read Full Review

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★★★★★

“I just changed cars I contacted Drive24-7 web site...”

Written on: 10/10/2014 by 500Tucker (1 review written)

I just changed cars I contacted Drive24-7 web site and my cover was switched to my new car straight away.No problem,no filling out forms and no increase of cover price. I would urge all my family and friends to take out the breakdown cover,its really easy to do its all done online,even a computer virgin like my had no problems… Read Full Review

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★★★★★

“Value for money”

Written on: 06/10/2014 by 71Jimenez (1 review written)

I neede to renew my annual breakdown cover & therefore went on-line to find out what i was looking for. I am a single lady who work at rather insociable hour and need to know that i am well looked after by my recovery insurance. I also want the peace of mind of a reliable and reputable company. After extensive research and looking to match all my vital criterias i came to the conclusion that Drive 24-7 was the policy i neede to choose. I have found that it has been a smooth process at had… Read Full Review

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★★☆☆☆

“Three calls, two disappointments”

Written on: 05/10/2014 by Anitaehayes (1 review written)

We took out the breakdown cover for a year, starting in December 2013, for UK and part of Europe. We called Drive24-7 three times while in the UK: Once because of a flat tyre. Had a call from a mechanic to get our location, turned out he was a 5 hour drive away. He told Drive24-7 and then they contacted a mechanic in our area. This mechanic was pleasant and did the job well. We called twice because of starting problems - we cancelled the first call-out because we managed to get the car started… Read Full Review

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★★★★★

“nothing to breakdown”

Written on: 24/09/2014 by losgallardos (1 review written)

we found 24-7 by accident and were glad we did.we saved £40 on our European cover and that gets us half way down spain.hope we don't need any breakdown assistance but its nice to know they are there if need be… Read Full Review

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★★★★★

“Inexpensive breakdown cover”

Written on: 18/09/2014 by batnan45 (1 review written)

An inexpensive breakdown service, I'm lucky I have not needed to use the breakdown service so far I have been a customer for almost a year I have however needed to change my details and this was very easy to do. I am also pleased to say my renewal premium has not gone up and I have even got a renewal discount. Thank you 24-7… Read Full Review

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★★★★★

“First Ever Breakdown”

Written on: 17/09/2014 by Dillon62 (1 review written)

Car totally died on busy road. Operator was helpful and local operator called back within minutes. Tow truck arrived within estimated time. Mechanic knew the problem right away, realised it was un-repairable at the roadside and took us straight to our local garage (40 minutes away) without delay. Smooth, efficient and hassle free… Read Full Review

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★★★★☆

“co-ordination”

Written on: 17/09/2014 by Dowdxi84 (1 review written)

Having resigned and paid for my policy I received a TEXT message 3 days later to renew my policy. A bit worrying makes one worrie if policy is really active… Read Full Review

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★★★★★

“Amazing Value, better service”

Written on: 16/09/2014 by welshbeth (1 review written)

I bought this policy two years in a row and have just recently had to use it. The operative was helpful, towed my vehicle to the garage and was very helpful and friendly. To my surprise, the service surpassed that of the well known rivals and the policy premium is fair too! I cannot fault it in anyway and have and will continue to recommend to all I know as the best breakdown cover I have found in over thirty years of driving. Well done 24-7!! For breakdown cover....use this company, simple… Read Full Review

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★★★★☆

“I have found the quotes simple to follow and good...”

Written on: 14/09/2014 by deborahhargreaves (1 review written)

I have found the quotes simple to follow and good value for money compared to other providers(Green Fag etc.) Yu get a lot of cover for your cash… Read Full Review

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★★★☆☆

“no refund received!”

Written on: 12/09/2014 by RylandHaynes (1 review written)

prices were great but had to cancel .. still waiting for refund ... a yr on!!!… Read Full Review

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★★★★★

“FANTASTIC RELIABLE VALUE”

Written on: 12/09/2014 by Neville336 (1 review written)

I have 2 cars covered on my policy. Was a little bit wary about going with a company I had not heard of, but I had nothing to worry about. Had to call them out on 3 occassions after purchasing a new car. The service was great and reliable. Excellent value for money. When changing my car over on the policy the staff were very helpful. … Read Full Review

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★★★★☆

“Good Basic Cover”

Written on: 11/09/2014 by CohenSnyder101 (1 review written)

Although I have never used the breakdown service I had the reassurance of knowing it was there in the background should the need arise… Read Full Review

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