Craftmatic Adjustable Bed Reviews

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★★☆☆☆
1.9 / 5
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Latest Reviews

★★★★★

“Most fantastic bed I have ever seen”

Written on: 10/01/2014

My husband has Gerd and neuropathy and we were given a script to get an adjustable bed. This bed is fantastic, my husband can lift his feet up and his head and has alleviated alot of his pain. It has a firm side and a soft side, so you can flip the mattress. It is by far the best those memory foam mattresses stink, we had one and could not wait to get rid of it. It was the worst bed I have ever selpt on. Memory foam sucks you in and leave permanent indentations of your body, so that you almost… Read Full Review

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★☆☆☆☆

“not a good company”

Written on: 27/04/2013 by crafdee1 (1 review written)

I ordered a bed using their financing company for a rate of 14.9% and when the bill came it was at 27.9%. When they said they would fix it didn't happen. Then the new bill came they had charged a second bed to the credit card account. Now no one will return my calls to get it straightened out. Be aware of them. The mattress is of poor quality that they first send you. They make you wait as close to the 45 day so you will forget and then charge you extra to get a new mattress. I am very… Read Full Review

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★☆☆☆☆

“Company Agressive Marketer; NO!”

Written on: 24/01/2013 by Darcy2 (1 review written)

i have not bought one of their beds; neither will I ever do so. I was offended and annoyed by two "cold" call phone calls from their Representatives on two consecutive days. Deliberately vague as to where they got my name address and phone number. Ignored my repeated request as to where they got my personal details; over talked me wanting only to confirm my address for them to send a salesman round. I would not deal with a Company who employed such unpleasant marketers. … Read Full Review

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★☆☆☆☆

“HORRIFIC complete Horror”

Written on: 20/12/2012 by msloco (1 review written)

I am in colorado Springs disabled and have a hoorific story about the horror i went through from not being delived, bed locked me in it, screws etc fell out while their tech was here (said it was a piece of S%^&) have pix and log all since May.. til now still..i need a lawyer cant find one unless i pay monthly payments for like zoom .com etc. please anyone know of attorney? My attorney in NY said I do have a case. he cant help (n.Y.) please any help is a big help! dont know where else to… Read Full Review

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Msloco's Response to msloco's Review

Written on: 06/07/2013

Plz help me

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★☆☆☆☆

“PAYED $9,406! SHOCKING SHOCKING!”

Written on: 28/11/2012

i would recommend everybody to think very very carefully before buying this bed . i just had a baby and when he realised that he sold me such a story that i fell for it and ended up selling me a king size adjustable bed!! he knew i was a single parent and that i didnt need such a big bed that was worthh nearly $10K. he told me that it would be much more cheaper to buy that size and that im apparntly eligable for a big discount of $4,000. i ended up paying the full $10K plus delivery fee of $250… Read Full Review

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Msloco's Comment

Written on: 20/12/2012

I am in colorado Springs disabled and have a hoorific story about the horror i went through from not being delived, bed locked me in it, screws etc fell out while their tech was here (said it was a piece of S%^&) have pix and log all since May.. til now still..i need a lawyer cant find one unless i pay monthly payments for like zoom .com etc. please anyone know of attorney? My attorney in NY said I do have a case. he cant help (n.Y.)
please any help is a big help! dont know where else to look!
PS I still have bed after 9 techs were here!
thanks so so much!

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☆☆☆☆☆

“Stressed out and $2000.00 poorer my mom hads nothing...”

Written on: 24/05/2009

Stressed out and $2000.00 poorer my mom hads nothing but horrible customer service with her Craftmatic Adjustable Bed which was the equivalent to a $200.00 mattress from a discount store… Read Full Review

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☆☆☆☆☆

“Buying a Craftmatic Adjustable Bed was a mistake....”

Written on: 02/09/2008

Buying a Craftmatic Adjustable Bed was a mistake. Ortho/firm mattress made our backs even worse. Soft mattress no better.
If head and foot are raised I always finished up in a lump in the middle. No-one lies in one position all night which is what you would need to do in a craftmatic… Read Full Review

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★☆☆☆☆

“We could run all day about general comments, but...”

Written on: 11/06/2008

We could run all day about general comments, but craftmatic in itself were poor. Come on, ten days to try them out, now they wont cancel my agreement hey it took 3 days for delivery and they tell me thats 3 days off the ten day trial period and i still have the beds in a spare room been there for a month collecting dust they don't want to know now the finance company are trying it on with me. I'm talking to lawyers now and they are looking in to my case. Trading standards are considering… Read Full Review

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★☆☆☆☆

“If you buy one of these through their sales people,...”

Written on: 28/05/2008 by verybadback (1 review written)

If you buy one of these through their sales people, you'll probably end up eating it as you will have no money left! What I learned and my advice is: go to argos and get one for 1/10 of the price!… Read Full Review

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★★★★★

“I have been using this Craftmatic Adjustable Bed for...”

Written on: 23/04/2008

I have been using this Craftmatic Adjustable Bed for 12 years, never had a problem. I recommended to anyone to invest for peace of mind… Read Full Review

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Guest's Comment

Written on: 18/06/2011

You must be the salesman.

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★★☆☆☆

“Mattress on my Craftmatic Adjustable Bed too hard...”

Written on: 22/04/2008 by bersandy (1 review written)

Mattress on my Craftmatic Adjustable Bed too hard waiting for another one, I had trouble with the head boards too. I wouldn't advise anyone to buy one - think hard before you decide!… Read Full Review

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★★☆☆☆

“Would think very hard before buying a Craftmatic...”

Written on: 05/04/2008

Would think very hard before buying a Craftmatic Adjustable Bed again. Little aftersales service. Mattress appears not up to the job, sagged in sleeping position after 1 month of use, no better after turning!… Read Full Review

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★★☆☆☆

“I have owned my bed for three years now and I have no...”

Written on: 22/03/2008

I have owned my bed for three years now and I have no problem with the bed itself, although I did have a Control box go out, but the company sent me a new one. The problem I have is that the mattress is sagging and does not support my body. I have flipped and turned the mattress but it just is not firm enough for me. At first it was fine but later on it became so weak I would get terrible back spasms. I'm a big man 6'3'' 235lbs with multiple sclerosis. I now have a board under my matress to… Read Full Review

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★★★★★

“I love my adjustable bed, it has helped me sleep much...”

Written on: 15/02/2008 by MrWard (2 reviews written)

I love my adjustable bed, it has helped me sleep much better. I tried out this cadget called build a bed, you can make your own bed online! www.bed-adjustable.co.uk is the website, a very nice feature. You must try build a bed!… Read Full Review

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☆☆☆☆☆

“I don't recommend buying from this company. The...”

Written on: 10/02/2008 by stormy77 (1 review written)

I don't recommend buying from this company. The product is flawed. It doesn't work "as advertised". Not only is the product broken, the company hasn't honored its warranty nor have they anything to fix the problem.

I would like them to pay me back $3,300 for the bed they CLAIM I'm supposed to sleep better on, because they've effectively robbed me of 3 years of 1/3 of my life that is wasted on tossing and turning and the other 2/3 with back pain and grumpiness from lack of sleep.

If… Read Full Review

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★★★★★

“Lasted 20 years, with several mattresses but one motor...”

Written on: 09/02/2008 by mbarclay (1 review written)

Lasted 20 years, with several mattresses but one motor went bad, out of warranty. Shipped from Tampa at about $125.00 Installed myself, very simple. They offered to install for a nominal fee, but said it was simple. I have only one leg and it was easy to do on one leg. Best bed i have owned , lasted 20 years and still sleeping on it to this day. No bad points. Want to buy another one. Looking for a new one because the box springs are weak after 20 years at my 200 lbs plus, what should you… Read Full Review

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368994_Thuffy3's Response to 343995_mbarclay's Review

Written on: 25/05/2008

Does anyone know what type of mattress to get when you need to replace the original mattress for a craftmatic bed?

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★☆☆☆☆

“The Craftmatic Adjustable Bed costs too much and does...”

Written on: 27/09/2007 by irene1 (1 review written)

The Craftmatic Adjustable Bed costs too much and does not do all the things the sales people said.
You would be better off stuffing a bin liner with £6,000 and sleeping on that… Read Full Review

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★★★★★

“I have had my Craftmatic Adjustable Bed for about ten...”

Written on: 10/09/2007 by rubynd (1 review written)

I have had my Craftmatic Adjustable Bed for about ten years. It is as good today as it was ten years ago. I have not had sny problem's with this bed… Read Full Review

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