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| Ease of Use | 4.5/10   |
|---|---|
| Durability | 3/10 |
| Style | 7.5/10 |
| Service & Support | 2.5/10 |
| Value for Money | 2.4/10 |
| Reviewer Rating | 2.4/10 |
| Overall Rating | 2.5/10 |
Full review by
Conteafsa
on 9th Oct 2007
User Rating : 1
Respect :
0
Good Points: None
Bad Points: Everything. Cycles don't work. Dishes don't come clean. Different metals cannot be washed at same time. Even soap dish does not open and close properly.
General comments: I purchased a Bosch dishwasher in July 2003 based on the positive reviews it received. The model # is SHU66C. I have had nothing but problems with it since it was purchased. It was not cleaning the dishes properly so a repairman came and replaced a part.
The dishes tasted soapy. I was told I was using too much soap although I was using substantially less than recommended in the manual. I was told I must have hard water or soft water. I have neither. I was told my dishes must not be dirty enough, stop using soap. This left the dishes feeling grimy. I needed to make sure to clean with vinegar periodically and clean filter, which I did.
I was getting brown spots on the cutlery which I had to take steel wool to remove. I was told that with a stainless steel interior you cannot mix metals so I would have to wash cutlery separate from pots and pans and some pots and pans I could not wash together. I also could not have cutlery touching each other as this also caused the brown spots. No dishes could be near each other because the water would not be able to clean the dishes properly. I now wash pots and pans by hand and often have to rewash, by hand, glasses and cutlery, even dishes on occasion. If I try to rewash dishes in the machine, they come out with a film on them.
Now, after four years the machine just stopped working. It stopped in the middle of the cycle. When I tried to restart, the lights on the control panel flashed momentarily and then the machine died. I am now told I cannot get a service call for 3 weeks and even if it is the control panel (which would be covered under warranty), it would cost $99 for 18 minutes and $12 for every 6 minutes after that.
I had a Kitchenaid for 20 years and never had a problem with it. I was also able to wash dishes, cutlery, and pots
Conteafsa's review and ratings | 366 words
Review by
lillyone
on 8th May 2006
User Rating : 0
Respect :
0
A horrible experience with Bosch dishwasher. Will be replacing with a GE or something cheaper and higher quality.
lillyone's full review | 80 words
Review by
Rigmor
on 1st Mar 2006
User Rating : 2
Respect :
0
I would never buy a Bosch product again. We paid $1000 for our Bosch SHU66C dishwasher and it is the worst appliance we have purchased in over 32 years. Ironically, Consumer Reports recommended it.
Rigmor's full review | 73 words
Review by
I Know Best
on 15th Dec 2004
User Rating : 9
Respect :
0
I was originally considering the purchase of a Maytag Dishwasher before opting for this Bosch SHU66C05 and I have to say it's a purchasing decision I don't regret. My main specifications when deciding on which dishwasher were the quietness of the product and as well as the quality and reliability. I am happy to report that the Bosch was equal to the task. As far as the noise factor goes, you almost forget that the dishwasher is turned on as it operates in virtual silence! Bliss! The interior des ...
I Know Best's full review | 204 words
Review by
Roseville California
on 2nd Feb 2004
User Rating : 0
Respect :
+5
I have Bosch model SHU66C, paid $1000 for it and absolutely hate it, not to mention they have the worst customer service on the planet.
The first dishwasher didn't heat the water at all, and the two technicians told me it was because of the way the house was plumbed. The dealer took it back, replaced the control panel, and sold it as used.
They ordered a second one, which did have hot water...so it was not my plumbing. However, this one heats the water too hot (and it's programmed for ...
Roseville California's full review | 253 words | 3 comments added.
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