Written on: 02/05/2013
Incredible customer service. Same day shipping. Amazing products. The best we've ever tried. My best advice: Try it, and you will be hooked! (read more)
Written on: 02/01/2013 by housecooker
I purchased a wok from Activeconcepts on line on April, 2011. It was very happy to use it at the beginning, but started from last few months, it started to stick since there is some residues that I could not clean up even I tried shock treatment. After I contacted the customer services, they told me no free change since it is due to lack of maintenance. I have to pay over $250 to get another new back. Although this products has twenty year guaranty , but one sentence " due to lack of... (read more)
Written on: 18/11/2012
These pans are just amazing! it change my life! Just use and clean the way it suppose to and you will keept these all your life! I've got my 1 piece 11 years ago and it's still look like brand new! For your health, to enjoy cooking choose Gastrolux! (read more)
Written on: 22/02/2012 by Hot-Chef (1 review written)
Firstly, I bought just a frying pan and was absolutely overjoyed with it's ease of use and efficiency. Since then I have bought a casserole pot, a saucepan and a griddle pan; they are all just as good. Superb build quality and so, so easy to clean; nothing sticks. Just a swish with warm soapy water and a quick rinse for a pan as good as new. I notice that a previous review, written from Ontario, speaks of nothing but trouble and problems contacting the dealer. I live in the UK and bought... (read more)
Written on: 10/03/2010
spent a fortune on these pots $1600.00 aqnd have had nothing but trouble, dealer changes make it almost impossible to keep up with. we bought these at the toronto home show way back and have a ton trouble.
the fact is i could have spent nothing for the same trouble i have now.
i see they havent been at the home show for a awhile now, i wonder whyyyyyyyyyyyyyyyyyyyy hmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
mr. r. g
toronto ontario
m6m2k9
(read more)
Written on: 19/05/2010
I found this review not helpful because...Gastrolux supports their customers very well. If you do a simple search for Gastrolux, you will find a distributor. There is a 20 year warranty, and they WILL honor it. We have had one replaced as I dropped it and broke the handle, AFTER 9 YEARS, they sent me a replacement right away. If you are having trouble finding a distributor check out www.GastroluxCookware.com and they can help.
Written on: 22/02/2012
I bought my Gastrolux pots and pans in the UK from Gastrolux.co.uk and am more than pleased with the quality and the service, I suggest Mr R G from Toronto contacts them to see if they can help.
Written on: 16/01/2013
We bought ours 2 pans at the Toronto home show many years ago and are not impressed with the pans either. The one I have used the most is not stick free any longer and now has chipped right in the middle. A very small one, but I do not feel safe using it anymore. We have been going to Home shows looking for them as well, but they are not to be seen ??????????????
They are not what they are cracked to be at all.
Anne M.
Brampton, Ontario
Written on: 13/12/2009
we love this frying pan and have never had any problems in the 2 years we have had it- it looks like new yet gets used 4 out of 7 days a week. fantastic! (read more)
Written on: 22/11/2009
When I lived in Europe in the 1990's I bought a Gastrolux and after trying one piece, immediately bought others (and threw out all of my American cookware!). I have had all pieces for over 15 years and am only now starting to think about replacing a few, most heavily used ones. I always use non-stick utensils, wood or plastic, follow the directions for heating and adding oil, occasionally cleaning with oil and salt as directed, and never put the pots in the dishwasher. I love the even... (read more)
Written on: 03/11/2009
I was sold these pans as they where supposed to be the best of the best and totally non stick. At first i was convinced but within 6 mths...not!
I have thrown one frying pan out and are about to do the same to the other! The Griddle is loosing it coating and I have it protected throughout. What is as disappointing is the lack of customer care from the shop (Cooks of Stafford UK)blaming not cleaning the pans correctly - which i did to the letter and as others have stated not using metal...
(read more)
Written on: 10/10/2009
I absolutely love the cookware. I just purchased my fourth piece because I am so happy with it. It comes up like new every time I wash it and I can cook on high temperatures without ruining the pan. Unfortunately, it is a bit pricey but worth it when you get what you pay for. I don't expect to replace it for a very long time. (read more)
Written on: 21/08/2009
We absolutely love our Gastrolux cookware. We have the Wok, and two frying pans, as well as two saute' pans. I have had to replace the glass lids, as we have broke them several times, but can order them online at www.activeconcepts.ca, and delivery is very fast.
We found the key is to wash the cookware when it is hot, this helps to reduce the build up of food so nothing sticks. It provides a very even heat, and can go right into the oven. The best product ever.
(read more)
Written on: 29/07/2009
We recently purchased 4 pieces of Gastrolux cookware as part of our wedding money received, and absolutely love the product. It is far better than any other products we have tried, and we have tried them all. It has a very easy to clean non stick surface, and as long as you wash the product when it is hot, it cleans up nicely. Highly recommend purchasing this from www.activeconcepts.ca, and if you are looking at more than 3 pieces, give them a call and they will provide a volume discount.... (read more)
Written on: 17/07/2009
I have seen several reviews that are not favorable about Gastrolux, only to disagree with them all. If this cookware is kept clean, and not abused, it will last forever. We have owned the product for 13 years, and have continued to add to the collection. We had one problem with a handle, and it was replaced under the warranty program in a timely manner. This is a healthy product to use as it has no chemicals in it. The handles are oven safe to 500 degrees, and if kept clean, provides a... (read more)
Written on: 22/06/2009 by yjtdb (1 review written)
First 6 month, it was an awesome pan, but after using six month, it is stick and coating off from this pan. And Gastrolux Cookware doesn ' t honor their warranty, they won ' t give you any responses when I tried to claim. I spent $300 for this pan that same value with a $30 pan. (read more)
Written on: 03/06/2009
We received 3 pieces for our wedding two years ago and absolutely love the Gastrolux cookware. A bit shocked at the price our (good) friends paid, but are we every happy. We threw away all of our other cookware and only use this. (read more)
Written on: 01/06/2009
We tried over a dozen different types of cookware, and finally we found Gastrolux. It is not that widely known, but you can buy it from a website at www.activeconcepts.ca It is so far the best cookware we have found. It has a solid based for great heat distribution, the handles can also go right into the oven, and it washes up easily when it is hot. Highly recommend anyone not was time or money on other products and invest in Gastrolux (read more)
Written on: 26/05/2009
We have owned Gastrolux cookware now for approximately 8 years. It was an invenstment, and with any high priced items, we take good care of the product. We have read several negative remarks, and have to say that the only way this product would become defective, is through improper care. It is not cheep cookware, treat it like an investment. Those that were provided information on the cost replacement must have been based on improper care as this is a rock solid product. (read more)
Written on: 19/05/2009
saved a fortune on olive oil....and the calories! Gastrolux Cookware is easy clean, easy use and cooks quickly and efficiently (read more)
Written on: 11/04/2009 by radomskp (1 review written)
For 5 years the Gastrolux Cookware pans were awesome. They did not warp, very easy to clean, and they heated evenly. After 5 years the finish is totally worn off. If you fry anything, it is terrible to clean (worse than any other pan we have had) Although we paid $500; the company would replace the pans for $197 and made it sound like they were doing us a favor. You need to throw the pans out at 5 years. (read more)
Written on: 19/01/2009
I am very impressed with the Gastrolux Cookware and would definitely recommend these pans. I have only one large frying pan, one large roaster type and a saucepan and they do most all of what I need. I do intend to find a saucepan/pot without the pouring lips to be able to cook vegetables with the waterless method. (read more)
Written on: 18/01/2009
I followed the manufacturers care instructions to the letter for my Gastrolux Cookware. In fact I was even more careful than that. I only ever used wooden utensils and the pan never went in the dishwasher. However, within two week, I noticed that the coating was coming off around the inside and outside of the rim and the rim had even chipped in one place. This could only have happened on the draining board. I was really disappointed as I had expected the pan to be robust.
I suspect that...
(read more)
Written on: 10/12/2008
My Gastrolux Cookware still looks like new, doesn't stick, so easy to clean (Even If I had something that got burned on it), you can also reduce the oils you use for cooking because it really doesn't stick to the pan, this are the best pans I've ever owned, really worth every dime, it 's an investment worth making (read more)
Written on: 27/11/2008
I would not recomend Gastrolux Cookware as you can buy TFal for an 1/8th of the price and get a better life out of it. Had exchanged pan twice which meant my driving 50 miles each time to exchange and even my third pan is going in the garbage now. (read more)
Written on: 23/08/2008 by achillea (1 review written)
There were only 2 UK distributors that I could find and both were out of stock of most of the range and not getting more supplies in for several months. I think Gastrolux really do need to improve the availability of their product.
I found the frying pan works best if you heat it up high first before adding food such as eggs.
I bought the saucepans with 2 handles which are great although the smallest is 20cm and a bit big for heating up small amounts. It would be great if they did smaller...
(read more)
Written on: 31/03/2008
Great for all types of food and cooking. This Gastrolux Cookware goes in oven or on hob never sticks retains the heat, great size. Thought it was expensive ,but had it for 3 years now and worth every penny, going to buy another one. (read more)
Written on: 23/03/2008
Although mine needs replacing, I will have the same again.
In the country of Sweden were I live we have to pay approx. 110 usd. for Gastrolux, but it is worth it!
(read more)
Written on: 04/12/2007 by janet5116
I have a large two handled frying pan which I bought from the Greenpeace catalogue last year. There is still not a mark on it, no fat is needed and nothing has stuck to it. Really excellent quality. Buy one if you can find one they are not easy to come by unless you can get to Brent Cross.
Just wanted to share my enthusiasm for really great cookware.
(read more)
Written on: 09/08/2007 by mrssweet (2 reviews written)
I bought the Gastrolux Cookware saute pan without knowing the brand. It was on a special offer at Fenwick's in London, and I wish I had bought a couple more! Absolutely fantastic to cook with! And more than that, it is fantastic to wash afterwards. Nothing sticks to it! It is a dream! Would highly recommend! (read more)
Written on: 29/04/2007 by TheHappyCooker (1 review written)
I have owned Gastrolux cookware for over 5 years, and it is absolutely the best non-stick cookware available! It is a German company, with not much exposure in North America; however, it is available online. It is a dream to cook with, as we don't need to use oils, and it cleans up spotless with no scrubbing. I was hesitant on the price, but I have been extremely happy overall, and I would highly recommend Gastrolux to anyone that is looking at investing in quality cookware. (read more)
Written on: 03/05/2007
I have to agree with the Happy Cooker. Over the years I have spent a ton of money on what I was told was the "Best" cookware. However, it never turned out that way until now. I bought am 11" Saute' pan, model 228, and it truly is the "Best" cookware I have ever used. Expensive, yes, but well worth the price. It has a fantastic non-stick surface, that doesn't come off. It has no chemicals like Teflon, as I investigated that thoroughly, and the entire piece can go in the oven, even the glass lid. I wish I would have bought Gastrolux when I was younger. I wonder how much money I would have saved from not throwing out the cheaper pans. A good investment!
As rated by real users
"Tefal Casserole" Read More
"Same problem. ordered two kniv..." Read More
"Surface of Wok is scrached" Read More
"Tumblers changed colour after ..." Read More
"Fantastic pice!" Read More
Pliooizlp's Response to housecooker's Review
Written on: 15/02/2013
I have had my gastrolux pot for about five years to begin with it was great then gradually food began to stick and now the surface has started to wear, its a great shame as it was extremely useful on the cooker and into the oven. great but due to the cost i dont think i can afford to replace it and i'm not sure that i would as for the money £100.00 is it good value mmm?