1st-Air.net Reviews

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Average Ratings for 1st-Air.net

  • Customer Service0.3 stars
  • Value for Money0.1 stars
  • Reviewer Ratings0 stars
  • Overall Rating0 stars

5 Reviews For 1st-Air.net

  • bommelis 14th Jul 2008

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    Good Points: Good service until they get your credit card no. Good fares


    Bad Points: See general comment


    General comments: We reserved 2 One World round the world business Class tickets with 1st-air net one year ago, and they charged us a deposit of 4800 US$. In December I had to change one flight by myself with the operating airline, because they promised to change the flight, but they never did it. Unfortunately we had to cancel the trip in January. It took me several phone calls and e-mails to get the reservation cancelled. But finally they did it.Since this time we are waiting for the refund. The tickets weren't issued. I used to be a travel agent so I had the chance to check this. There is no refund from the operating airline side. I called, I wrote e-mails, once the chairman answered, he told me, that they had a problem to receive e-mails from overseas. This was in May. They promised me to call back. Until today, we are still waiting for our money and if we are lucky we will receive excuse. I will continue the story.......

  • amelialim Rank: Lance Corporal 11th Jun 2008

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    I have paid the full amount required by 1st-air for four round trip business class tickets, US to Asia, via check. I have one month more before my departure date. The airlines that I have reservations with indicate that I do not have tickets yet. Based on information and reviews available on the web, I am concerned that I will not be ticketed in time for my trip.

  • kaztraveler Rank: Lance Corporal 26th May 2008

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    While they appeared to be helpful, so far they have not reliable. Tickets are still not issued for flights departing in 1 week's time, though payment was received 2 weeks ago. Based on that not recommended.

  • vladnar Rank: Lance Corporal 10th Sep 2007

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    Called several times and was promised a quick reply. After that, none of my phone calls have been returned yet.

  • johnhart Rank: Lance Corporal 27th Apr 2007

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    Beware of 1st-Air!