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| Ease of Use | 7.5/10  |
|---|---|
| Durability | 7.5/10 |
| Style | 8/10 |
| Service & Support | 1.5/10  |
| Value for Money | 4.5/10 |
| Overall rating | 5/10 |
Full review by
johnkirk4502
on 1st Jul 2008
User Rating : 9
Respect :
0
Good Points: Great machine, quiet main motor, looks good, good value, large drum.
Bad Points: Wash times far too long (2 hrs) compared to other machines with A rated washes.
General comments: Before my review of the AEG Electrolux L16830, I must stress that you'd do well to avoid purchasing from Pixmania. I found their customer service is very very poor.
I tried to contact them about 10 times over a 4-day period just prior to delivery, on their stated customer line. Each time, after listening to the recorded message, I would select the appropriate option, and then wait. The phone went dead after 30 seconds?
If you never need to contact them, and all goes well with delivery, and the item is not damaged nor defective, then I suppose you are lucky as you will not need to contact them.
I subsequently contacted them several times by email, since the phone method was unsuccessful, but then I only got a standard response saying when the item was due to be delivered.
Now for the item itself.
Most impressed by the very quiet main motor. It is virtually 100% silent during the wash cycle part - honestly! You do hear the clothes sloshing around in the drum though. You do hear the other motor(s)/pumps - average noise level for these. The higher spin speeds are noisier of course, but still quieter than the other 3 machines I've had over the past 25 years.
I don't understand why the wash cycles are so long though - around 2 hours. My previous washer dryer was A-rated for washing, yet the entire cycle was under 1 hour. You can of course reduce the 2 hrs on this machine to around 1 hr, but only if you select a quick wash option or similar.
johnkirk4502's review and ratings | 286 words
Review by
Jean victoria
on 27th Jun 2008
User Rating : 1
Respect :
0
Having tried every detergent, liquid , powder and tablets in this AEG Electrolux L16830 now thinking of getting rid of the machine as cycles take too long with the additional rinsing and therefore more water and electricity.
Was recommended by Which but DID state needed extra rinsing but not surely three or more cycles!
Jean victoria's full review | 104 words
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