Marks and Spencer's Coffee Shop Reviews

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3.5 stars
Average rating for this product is: 3.5 out of 5

From 3 ratings and 11 reviews

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Average Ratings for Marks and Spencer's Coffee Shop

  • Quality of Service3.7 stars
  • Value for Money3.4 stars
  • Reviewer Ratings3.4 stars
  • Overall Rating3.5 stars

11 Reviews For Marks and Spencer's Coffee Shop

  • Guest 7th Nov 2009

    Reviewer rating: 4 stars


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    I always make the effort to go up to the top floor and meet the friendly cafe staff during my weekend shopping, sure it's busy, but that is the sign of something good, coffee is excellently produced each time and the lad at the till always engages with the customer which is very invigorating in todays ethos of take money and leave.

    Thoroughly great service, fantastic staff, and good all round experience.

  • Guest 10th Aug 2009

    Reviewer rating: 3 stars


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    My wife and I each had a "toastie" in Marks and Spencer's Coffee Shop today (£3.50 each) and they were rubbish! Two thick slices of white bread, a wafer-thin slice of tasteless ham and a wafer-thin slice of flavourless Cheddar cheese.What a disappointment! For that price I expected something far more tasty and delicious reflecting the high standards on which M.&S.prides itself.You can be sure that we will not be paying a return visit!

  • Guest 5th Aug 2009

    Reviewer rating: 3 stars


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    Whilst visiting m&s in Pudsey i was pleasantly surprised to find they had 2 coffee shops, I visited the lower ground cafe to find a small queue which was dealt with in good time. I opted for a toasted-t cake and a large mocha, I was asked if i wanted cream on my mocha which i thought was a nice option. The staff were very polite but there did not seem to be enough staff as the tables were quie full and messy. overall my visit to Pudsey was very nice just one moan not enough staff, but the staff ...

  • Guest 26th Apr 2009

    Reviewer rating: 4 stars


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    Marks and Spencer's Coffee Shop does not have enough tea time snacks for diabetics. We are usually going to have meal in evening. I can have cake or sticky bun. Only choice for my husband is a cheese scone - gets a bit monotonous. Can't we have at least toast on offer or variety of breads. Crisps too much salt and fat.

  • Guest 26th Apr 2009

    Reviewer rating: 4 stars


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    Iced bun for a £1 - delicious
    Ambient surrounding.
    Open late - especially at tea time when other cafes shut down.
    Newspapers to read.

    Wide, thick lipped cups therefore coffee gets cold too quickly, and it's like putting bricks into your mouth. Not enough newspapers to read - waiting like hawks for someone to finish their paper!

    Lovely buns! Nice staff. Marks and Spencer's Coffee Shop open until late. Coffee o.k. (not brilliant).

  • ronjo 17th Dec 2008

    Reviewer rating: 4 stars


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    Not enough gluten free choice. I have coeliac disease and my sister is also coeliac and diabetic. Being diabetic she has to eat when sugar levels drop. On one occasion there were no g/f muffins and no pieces of cake (which is the sum total of gluten free!!!) I asked to speak to a manager and asked if I purchased a cake from downstairs bakery or something gluten free and sweet from confectionery could I give it to my sister (diabetic and coeliac remember). The answer was no, not allowed. I ...

  • pleasant Rank: Lieutenant 10th Nov 2008

    Reviewer rating: 1 stars


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    Their product offer in terms of price, quality and convenience are nothing more or nothing less of what I would expect from any of the coffee shops up and down the country. Their customer service however, was very poor and the speed of delivery was attrocious.

  • Guest 15th Mar 2008

    Reviewer rating: 3.5 stars


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    The coffee was almost strong enough and it's fair trade.. It's good to get a decent cup of coffee in an English coffee shop.

  • streetangel22 19th Oct 2007

    Reviewer rating: 5 stars


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    I really just love Marks and Spencers and there cafe too. I think it's amazing.

  • grandma p 22nd Jul 2007

    Reviewer rating: 4.5 stars


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    Lovely coffee
    reasonable price
    need bigger area

  • fern13 5th Mar 2006

    Reviewer rating: 3.5 stars


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    Oh so slow. Why? There seem enough staff at the marks & Spencer's Coffee Shop in Cheltenham, but they seem to have their own priorities, and these do not include being properly organised to serve you quickly. Some M&S Coffee Shops sell gluten free, but some don't.

  • dinahdoll Rank: 2nd Lieutenant 2nd Feb 2004

    Reviewer rating: 1.5 stars


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    We had a really good cup of creamy latte in Marks & Spencers Coffee Shop in Aylesbury,Bucks on Saturday. In fact it was one of the best we had ever had. However, our only complaint they had Radio 1 blasting out really loud, in fact, it was so loud, you could not hold a conversation!! This was vey unusual for Marks as they normally do not play music in their cafes. I do not mind a little background music, but this was really beyond a joke!!

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