Deep Blue Dive Centre www.deepbluedive.com

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★★☆☆☆
1.8
23.0% of users recommend this
Click here if this is your business
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“Quick and Good Value.”

★★★★★

written by on 11/04/2013

Was worried about this website after seeing some negative reviews on here, but can't find anything to complain about myself! I found the BCD I wanted and it was at a lower price than any other website or SCUBA shop I had come across. Moreover I was able to get next day delivery for just £1, which was very helpful. I was kept informed regularly by text and email about the status of my order, and was even given the precise hour which it would be delivered in, so no need to wait in all day. It duly turned up exactly on time, which was great, for just £1 extra it was an excellent delivery service. I did my whole order via the website, so didn't speak to anyone personally, but overall I can't fault it, really easy way of getting equipment at a good price. Very happy diver and can't wait to use my new BCD!

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“Can not fault the service”

★★★★★

written by on 21/05/2012

Living over sea's and did the order via phone and dealt with Mitch who could not have been more helpful. He even phoned back to say the colour of fins weren't in stock and would I want to wait for them to come in or chose another colour. Great advice and price, just opened my huge box of goodies and very happy. Thank you

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“Excellent Service. Can't fault them.”

★★★★★

written by bankend on 20/01/2012

I don't normally write reviews but having read a number of negative reviews for this company I thought that I should let people know of my experience with them. Having read the reviews for this retailer I was a bit trepidatious about ordering from them but given that they were the best price by far for the kit I needed, I decided to give them a go and have absolutely no regrets. With a lot of the negative comments being about delivery delays I followed the advice on the company's web site and telephoned to confirm that my items were in stock. As they were, I placed my order which was very promptly delivered to the Highlands of Scotland 2 days later. On opening the box for my new cylinder, however, I discovered that the tank valve was damaged. Fearing the worst, I called their customer returns section the next day. My call was answered by a very helpful and pleasant member of staff. With a dive planned for the following weekend I explained the urgency for me to have an operational tank. A quick word with the manager and it was agreed that the best course of action would be for me to remove the broken valve from the cylinder and return it. They would then arrange to dispatch a replacement by Special Delivery upon receipt. Two days after they received the returned valve I duly received the replacement in plenty time for my trip. Great service.

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“I have now placed 4 orders with www.deepbluedive.com...”

★★★★★

written by on 01/06/2010

I have now placed 4 orders with www.deepbluedive.com and all have been delivered on time and on top of that they have actually delivered the goods I have ordered (unlike another company who I have had to chase on several occasions and am still waiting for the goods, diveline). I can not really comment on there customer service as I have only communicated with them via the web page and as the goods I have ordered have arrived I have had no reason to get in touch with them afterwards.

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“Cannot fault service or excellent quality of...”

★★★★★

written by on 07/04/2010

Cannot fault service or excellent quality of product.Efficient and on time-many thanks

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“Highly recommended, this is a great shop. Ordered all...”

★★★★★

written by on 30/06/2008

Highly recommended, this is a great shop. Ordered all my kit from them, never had a problem, delivery has been instant with excellent communication and excellent customer service.

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“I placed my order on the 25 th of March, I received an...”

★★★★★

written by Casper Larsen on 01/04/2008

I placed my order on the 25 th of March, I received an email at once. Next day they sent me an email, that they had sent my Suunto Vytec with Transmitter £528. On the 29 th of March I received the computer here in Denmark, I can only recommend this store.

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“I have ordered all my kit from them and never had any...”

★★★★★

written by hoolei on 08/01/2008

I have ordered all my kit from them and never had any problems, all the items I have ordered have turned up really quickly and if an item is not in stock have been told straight away, fab company and cheap to boot!!!!

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“I bought a torch, this arrived in two/three days....”

★★★★★

written by paul967 on 28/01/2007

I bought a torch, this arrived in two/three days. Unfortunately the torch did not work. One phone call and I returned the torch, two/three days later I received another torch and a refund of my postal costs. No stress whatsoever. Very helpful staff.

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