HSA Health Reviews

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2.5 stars
Average rating for this product is: 2.5 out of 5

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Average Ratings for HSA Health

  • Customer service2.3 stars
  • Value for Money2.5 stars
  • Overall rating2.5 stars

5 Reviews For HSA Health

  • Guest 23rd Sep 2009

    Reviewer rating: 1 stars


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    Short summary - don't touch them with a barge pole!

    Details:
    - very obscure interpretation of terms and conditions: always in their favour
    - even most basic, routine check-up claims disputed
    - so far nothing paid in full as the Ts & Cs would indicate, but questionable interpretations used to justify non-payment
    - have had one 'success' in getting the amount owed, after much hass;e - letters, 'phone calls, etc., but...
    - following routine claim was only paid a few pounds (£10) instead of the amount due (£90), based on the previous claim being paid late and using up the 'allowance'
    - eventually got fed up with paying £20-£25 a month for several years and receiving a few tens of pounds back, with much hassle / fighting on my part

    HSA are clearly not a reputable health insurance company, but, rather, one out to fleece their 'customers' for every penny they can.

    Go with them if you want a black hole to throw your money into and endless hassle over the most trivial of claims.

  • Guest 29th Jul 2009

    Reviewer rating: 1 stars


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    I've been paying for HSA Private Medical Insurance for 3 years and have just needed to make a claim... I thought this would be easy but it wasn't.
    Firstly, the hospital they claim to use nearest me and in this case the only one that the specialist I need to see works from, is no longer on their list even though it's still listed on their website.
    Secondly, even though the NHS consultant has said that there is only this one specialist near me, HSA say they have to phone round all hospitals th ...

  • audiodiplomat 1st Jul 2009

    Reviewer rating: 0.5 stars


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    HSA Dental Plan

    Minimal claims paid. HSA now claims an "old" terms and conditions booklet was given to me 2 years ago by a rep who visited my office. HSA at the time nevertheless verbally confirmed the proposed treatment was OK to carry out, and, moreover, came well within the treatment cost limits. Needless to say, after the treatments have been completed, HSA are now playing hard to get, and being VERY awkward, claiming that the "new" policy applies, as does the new i.e. very much lower limit ...

  • spol182 13th Feb 2008

    Reviewer rating: 5 stars


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    I booked the campaign online and i found the whole process very efficient and prices very reasonable with HSA health insurance.

  • small Rank: Lance Corporal 22nd Apr 2007

    Reviewer rating: 5 stars


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    HSA Health insurance are really through with their cover and always update with new products coming in. Value for money.