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| Ease of Set Up | 3.6/10   |
|---|---|
| Ease of Use | 3.3/10 |
| Value for Money | 2.2/10 |
| Overall rating | 2.4/10 |
Full review by
Joneber
on 9th Jan 2008
User Rating : 1
Respect :
0
Good Points: Worked..
General comments: BinaryBiz Virtual Lab Client did work for me, but the recovery of over 100GB requires purchase of more recovery 'quota'!
Joneber's review and ratings | 21 words
Review by
tks55
on 18th Jul 2007
User Rating : 0
Respect :
0
Stay Away! You can get more for less elsewhere.
There is no documentation for the CD/DVD recovery module. Email support is surly and not helpful. The software doesn't work well. I recovered only 1 of 3 damaged files. Another vendors software recovered all 3 without a problem.
tks55's full review | 62 words
Review by
bystrc
on 9th May 2007
User Rating : 0
Respect :
0
I wasted two weeks working with this program to recover a re-formatted disk. The program was able to identify files on the disk beautifully and I could preview the content. Inexplicably it was not able to recover a single file. I spent $150 for nothing. I want a refund. If the company wants to regain the goodwill of the user community, it should (1) provide real customer service, and (2) offer to recover the first file for free.
Try to imagine my frustration, seeing my files on the list of r ...
bystrc's full review | 131 words
Review by
expmac
on 19th Apr 2007
User Rating : 0
Respect :
0
No email response, no phone. WATCH OUT!
expmac's full review | 26 words
Review by
guyindrag
on 6th May 2006
User Rating : 9
Respect :
0
Over all, it's a good buy due to the ability to see what you want to recover before you purchase.
guyindrag's full review | 34 words
Review by
sphere401
on 29th Oct 2005
User Rating : 0
Respect :
-1
I was quoted a price of $19.95 from BinaryBiz, to recover less than 1GB of lost data. After entering my credit card information, I was told that my credit card had been approved for the amount of $104.95! I immediately cancelled the service and did not use it but BinaryBiz refused to give a refund. They told my credit card company that they had given me an ALL SALES FINAL policy. Not only was that policy never presented to me, but there was NEVER a total given, or a request for confirmation ...
sphere401's full review | 97 words | 1 comment added.
Review by
klapper2001
on 15th Sep 2005
User Rating : 1
Respect :
0
I purchased a few Gigs of quota from BinaryBiz Virtual Lab Client because our server crashed. I only used less than 1GB of quota to recover some files. A year later, when I needed to use their software again, I tried to log-in using the ID and password I was originally given, and have used. It wouldn't work at all. I contacted their customer support, and all they tell me is that they don't have any information about me or my account. So basically they just took my money for a service I only u ...
klapper2001's full review | 105 words | 1 comment added.
Review by
rh456
on 9th Aug 2005
User Rating : 0
Respect :
+1
Downloaded $200 worth of quotas from BinaryBiz to recover some files. It wouldn't work for me so I requested a refund. They replied that it would take "two billing cycles" for a refund to show. That was in Feb of this year and as of today (Aug 9, 2005) my money has not been refunded. Found an address for them in Denver, contacted the BBB there, but they were "not able to locate" the company there. Warning to anyone who uses this: You better hope it works for you, because you won't be able to get ...
rh456's full review | 122 words | 2 comments added.
Review by
scottsmyname
on 10th Jun 2005
User Rating : 10
Respect :
0
BinaryBiz Virtual Lab Client is great software. I don't know what the complaints are about, but I expect you can't make every one happy all the time.
I rate this two strong thumbs up.
scottsmyname's full review | 49 words
Review by
Zorro
on 30th Jul 2004
User Rating : 0
Respect :
-1
BinaryBiz is a rinky-dink company with an attitude. They managed to hack off both me and a coworker to no end. I would not recommend doing business with them. As a matter of fact, I would avoid them at all costs. Seriously.
Zorro's full review | 46 words
Review by
Terminus
on 31st Jan 2004
User Rating : 5
Respect :
+3
I have been happy with the software performance. I have a BIG problem with there terms of use (renting software) and the process for getting your money back from unused quota.
Here's what happened. After a hard drive failure, my second drive lost it's partition table. I didn't touch this drive and started downloading software to see if it could find my data. BinaryBiz's software found the lost files. You "rent" their software. You buy a quota from them to restore what they find (they fin ...
Terminus's full review | 350 words | 1 comment added.
