0 Questions | 0 Answers
Ask a question

? Ask our helpful community of experts about this product or company
Mint Card - Ask a question now

Media Gallery for Mint Card

Refine your search

Average Rating Over Time
Within the last month ***** (From 0 reviews)
Within the last 6 months *** (From 0 reviews)
Within the last 12 months * (From 0 reviews)

“My daughter has just had her Mint Credit Card stopped...”

★★★☆☆

written by barbs on 05/06/2006

My daughter has just had her Mint Credit Card stopped after the initial interest free period, with no explanation, but that they are tightening up there lending etc. She only had a limit of 400 and used it sensibly. Unbelievable!

write a review

Proxy's Response to barbs's Review

Written on: 13/10/2006

This has just happened to me.
 
 Mint didn't tell me my credit card had been cancelled. I tried using my card and it kept coming up declined.
 
 I had to ring up and find out that the loss recovery department were dealing with the case.
 
 They must give 30 days notice before cancelling an account. The chances are, they've left negative ratings on your credit scores also.

Reply to this comment

Samwhipp's Response to barbs's Review

Written on: 25/04/2009

I agree with this review because... Mint's IVR doesnt work, and you think you've called into make a payment but in reality all you've done is spend money on your phone bill, and acquired some stress!!

Reply to this comment

Barbs's Response to barbs's Review

Written on: 15/10/2006

I would be interested to see what their answer is, as I got "that's it! You can't do anything about it". Mint gave my daughter a credit card, then 6 months down the line with only a 300 limit, they withdraw for now reason. Strange! Maybe we should have pursued it.

Reply to this comment

Proxy's Response to barbs's Review

Written on: 15/10/2006

Lenders are under no obligations to tell you why. However, you can ask for the name and address of the credit file agency they used when searching you.
 
 If they've changed their lending policy, they don't have to tell you why you didn't pass, but they do have to give you a certain amount of notice. The most common notice period is 28 days.
 
 In MINT's case, it's 30 days.
 
 I'm currently going through the complaint channels of the customer service team, and I'm going to see where that gets me. Depending on the action taken (I've been ringing up for almost 2 weeks now and had unsatisfactory action taken) I may take them to the FOS.
 
 It's funny, because I asked for a copy of the internal complaints procedure and a new Direct Debit form... Only the DD form came. How surprising!

Reply to this comment

Barbs's Response to barbs's Review

Written on: 14/10/2006

Did you get a reason? Because Mint credit card say they don't have to give you one. My daughter paid hers on time every month, and only ever had a small limit anyway. Her credit file is fine, but they are owned by NatWest bank, who are rubbish anyway.

Reply to this comment

Was this review helpful? 0 0

Report this review

Read 5 Comments

Write A Review Ask A question

“The Mint credit card is a good credit card if you are...”

★★★☆☆

written by askewadam on 23/01/2006

The Mint credit card is a good credit card if you are looking for large limits and good rates. Customer service is poor, and due to one missed payment through no fault of my own I had my 0% interest revoked, and they are now subsequently losing my business.

write a review

Was this review helpful? 0 0

Report this review

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview